--- title: Ravenna Reviews meta_title: 'Ravenna Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Ravenna works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-10-17' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Ravenna Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of Ravenna, making their Slack experience seamless and efficient. (2 mentions)
Users love the Slack integration of Ravenna, enhancing workflow with real-time tickets and AI-driven automation. (2 mentions)
Users love the ease of use of Ravenna, integrating Slack seamlessly with intuitive features and automations. (1 mentions)
Users commend Ravenna for providing seamless integrations that enhance the Slack experience without unnecessary friction. (1 mentions)
Users love the productivity improvements of Ravenna, enhancing workflows with real-time tickets and AI automation. (1 mentions)

Top Pros or Advantages of Ravenna

Ravenna Reviews (2)

Reviews

Ravenna Reviews (2)

5.0
2 reviews
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Andrew H.
AH
Andrew H.
Cofounder
Mid-Market (51-1000 emp.)
"Finally, a Slack based helpdesk that's on-par with Halp"
5/5
What do you like best about Ravenna?

So excited to meet Ravenna and see them taking the best things from Halp and bringing them back into a Slack-first experience. Real time tickets, right from your Slack messages. Emoji driven workflows. And now with all the gen-AI features out of the box that can automate replies for your team. Review collected by and hosted on G2.com.

What do you dislike about Ravenna?

It's still early, waiting for it to mature for larger teams and workflows. Excited to see it progress! Review collected by and hosted on G2.com.

DB
Dan B.
Mid-Market (51-1000 emp.)
"Truly Slack native ITSM"
5/5
What do you like best about Ravenna?

This is the first ITSM platform that actually makes working in Slack better. Others are plugins that add so much unnecessary friction. Review collected by and hosted on G2.com.

What do you dislike about Ravenna?

Waiting for their automated workflows to launch. Super excited. Review collected by and hosted on G2.com.

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