RAPID Reviews & Product Details

One Complete Solution. Total Practice Performance. While our expertise is in innovative software and billing services specifically for chiropractic offices, we pride ourselves on listening to customer needs and building strong business relationships. Our holistic approach brings people, products and processes together into one complete solution that delivers Total Practice Performance. We provide the industry’s most effective, results-oriented and comprehensive solutions for EHR, Notes, and Practice Management Software and Insurance Billings and Collections. Our award-winning software and billing services for clinical operations reduces the pain that is so often associated with administrative functions, practice operations and revenue management.

Seller

ACOM Health

Discussions

RAPID Community

Overview by

ACOM Health (--)

Pricing

Pricing provided by RAPID.

Chiropractic Software

$199

per month

Insurance Billing Services for Maximum Collections

Pricing based on

volume and payer mix

View More Pricing Information

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User Insights

Average based on 10 real user reviews.

Implementation Time

<1 month

RAPID Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is RAPID, and what problem is it built to solve?

RAPID is part of ACOM Health’s software solutions for chiropractic practices. It addresses the administrative work involved in running a practice through billing software, electronic health records, and practice management systems.

What company sizes is RAPID designed for?

RAPID is designed for teams of all sizes.

Which industries is RAPID built to serve?

RAPID is built to serve several healthcare-related industries, including:

Medical Practice
Medical Devices
Hospital & Health Care
Health, Wellness and Fitness
Alternative Medicine

What support options are available, and is live/human support included?

Support is available through email/help desk, phone, and chat.

What training resources are available to help teams get started?

Teams can get started with these training resources:

Live Online
Webinars
In Person
Documentation

G2 reviews are authentic and verified.

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Brett C.

owner

Small-Business (50 or fewer emp.)

6/12/2019

"Acom Health is great easy to use and comes with outstanding training"

5/5

What do you like best about RAPID?

Rapid Doc is amazing. So easy to use,it has many great features to help your practice grow. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Nothing... we love our software and would recommend to other offices Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

I would recommend this product to any dr office, it is easy to use. You receive great training at a good value for the cost. The simplicity of the software allows me to spend my time in other places needed in our office instead of lengthy times in front of my computer. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

We have not run into any issues as of date. Everything is easy to understand and operate. Rapid Doc is truly amazing Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/4/2019

"Fabulous thorough service"

5/5

What do you like best about RAPID?

Immediate attentive informative answers to all my questions. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The refresh button is located in a different spot on each page Review collected by and hosted on G2.com.

Allison B.

Chiropractor

Small-Business (50 or fewer emp.)

11/29/2018

"Rapid Review!"

4.5/5

What do you like best about RAPID?

How easily the SOAP notes are to do on the doctors' side, easy to navigate through each tab, then formulates a well written/formal note. Offers other benefits like multiple choice tabs while reading an x-ray and writing up a report. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The only dislike(and this one is I think unavoidable with any chiro EHR) is the updates. Updates helps..eventually. That is after learning the new process they updated! Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

I would really like to switch our EHR back to Rapid. However, the practice I am currently practicing in cannot afford the program YET. Below i am taking guestimates-I did not purchase the program so I estimated. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Benefits are not only on how easy the doctor's have it. We have increased our volume and more efficient at collecting payments as well. With acom, it's easy to keep track of the patient's treatment plan and ALSO billing information. It's easy to access BOTH sides with no trouble. Fast and easy. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

8/1/2018

"Rapid is Awesome!"

5/5

What do you like best about RAPID?

I am glad I was finally able to find an EMR / EHR and billing system that is easy to use and understand. It is robust and has more than you can possibly need or want. It's cloud based and that means no servers and no hassles. The customer service at ACOM Health is # 1. The training is thorough and they answer any question and solve any problem you may have. They are part of your team and make your practice and life better. Many thanks to Patti Dill for all her training and patience with me. If you are a Chiropractor do yourself a favor and get on board...don't look any further. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Not much I don't like. I wish I could see my schedule from my iPhone. Review collected by and hosted on G2.com.

Kelly M.

Small-Business (50 or fewer emp.)

5/7/2018

"Wonderful customer service"

5/5

What do you like best about RAPID?

We just added the Rapid PM to our practice. Everyone that we've dealt with at the company has been wonderfully helpful. Our Project Manager, Patti Dill, was so incredibly helpful. I felt the training was very comprehensive. I'm enjoying the ease of use. My staff actually very quickly switched over to the new program, and one of them has very little computer skills! Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Only a couple of very minor things about the program that are specific to what we would like to see, and those may be a possibility in future upgrades. Nothing major that we don't like. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/13/2018

"ACOM is fast and easy. You can customize a lot!"

5/5

What do you like best about RAPID?

It's fast. staff uses it well and learned it well Review collected by and hosted on G2.com.

What do you dislike about RAPID?

I would like something that's a little more graphical Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

11/14/2018

"Review of acom rapid doc"

4.5/5

What do you like best about RAPID?

Easy and accessible. Both the patient management and patient billing sync together easily Review collected by and hosted on G2.com.

What do you dislike about RAPID?

Customer service can be a pain and sometimes rude Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

11/14/2018

"Rapid response Chiro review"

3.5/5

What do you like best about RAPID?

I like the customization of the software, especially for those medical offices that offer different types of services. The software allows you to create several appointment classifications. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The interface can be somewhat confusing as to where menus are located. Review collected by and hosted on G2.com.

Verified User in Human Resources

Enterprise (> 1000 emp.)

7/20/2018

"Efficient, but outdated."

3.5/5

What do you like best about RAPID?

I enjoy how easy the system is to use. It's efficient and it gets the job done. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The software is outdated and needs a revamp to be on-par with current systems used by large companies. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

Originally submitted 1/25/2018

"Fantastic EMR Software"

5/5

What do you like best about RAPID?

The software is simple to use and understand. Review collected by and hosted on G2.com.

What do you dislike about RAPID?

The systems patient self check in is not accurate enough. Review collected by and hosted on G2.com.

Recommendations to others considering RAPID:

RapidPM and Rapid doc are the only programs you will need. There are numerous ways to benefit from implementing their software. Review collected by and hosted on G2.com.

What problems is RAPID solving and how is that benefiting you?

Easy system to track appointments and medical records. RapidPM is great for managing appointments and patient information. RapidDoc is the best program we have used for maintaining patients documents. Review collected by and hosted on G2.com.