--- title: Raintree Systems Reviews meta\_title: 'Raintree Systems Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 119 reviews by the users' company size, role or industry to find out how Raintree Systems works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 119 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

### Raintree Systems Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **innovative features** of Raintree Systems, enhancing workflow efficiency and integrating modern technology seamlessly. [(17 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724638&qs=pros-and-cons#reviews)

Users love the **ease of use** of Raintree Systems, enjoying streamlined workflows and comprehensive features all in one place. [(16 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1723891&qs=pros-and-cons#reviews)

Users appreciate the **efficiency** of Raintree Systems, enhancing workflows and simplifying billing processes effectively. [(14 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724547&qs=pros-and-cons#reviews)

Users value the **responsive customer support** and seamless documentation integration offered by Raintree Systems. [(11 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724309&qs=pros-and-cons#reviews)

Users value the **business efficiency** of Raintree Systems, praising its streamlined processes and effective support for clinic operations. [(8 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725339&qs=pros-and-cons#reviews)

Users find Raintree Systems **not user-friendly** due to its outdated interface and overwhelming complexity for new users. [(12 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724726&qs=pros-and-cons#reviews)

Users find **poor usability** challenging, with complex features that overwhelm and hinder effective use for ABA therapy. [(11 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725575&qs=pros-and-cons#reviews)

Users face a **steep learning curve** and find usability challenging without adequate support or training from Raintree Systems. [(9 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1723668&qs=pros-and-cons#reviews)

Users often face **navigation difficulties** with Raintree Systems due to its outdated interface and overwhelming functions. [(8 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725391&qs=pros-and-cons#reviews)

Users struggle with **difficult navigation** due to an outdated interface and lack of intuitive design in Raintree Systems. [(6 mentions)](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725368&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Raintree Systems

##### 1. Features

Users appreciate the **innovative features** of Raintree Systems, enhancing workflow efficiency and integrating modern technology seamlessly.
[
See 17 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724638&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you like about Raintree Systems?

Raintree stays ahead of the tech innovations coming out especially with AI to help improve efficiency

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"The experience has changed overtime."

What do you like about Raintree Systems?

The available innovation features are offered.

##### 2. Ease of Use

Users love the **ease of use** of Raintree Systems, enjoying streamlined workflows and comprehensive features all in one place.
[
See 16 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1723891&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jodi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jodi J.")
JJ

Jodi J.

Enterprise (\> 1000 emp.)

5.0/5

"Everyone was amazing and the sessions were very helpful and useful!"

What do you like about Raintree Systems?

The ease of how to get to so many different areas. Love the ledger view!

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Customizable"

What do you like about Raintree Systems?

Allows for customization of processes/screens to be tailored to each practice. Also automates a lot of processes.

##### 3. Efficiency

Users appreciate the **efficiency** of Raintree Systems, enhancing workflows and simplifying billing processes effectively.
[
See 14 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724547&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you like about Raintree Systems?

Raintree stays ahead of the tech innovations coming out especially with AI to help improve efficiency

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience @TherapyCon25"

What do you like about Raintree Systems?

I like how they’re evolving the Billing collection side and helping us work smarter and not harder

##### 4. Helpful

Users value the **responsive customer support** and seamless documentation integration offered by Raintree Systems.
[
See 11 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724309&qs=pros-and-cons#reviews)

See Related User Reviews

KJ

Kim J.

Enterprise (\> 1000 emp.)

5.0/5

"Very helpful and friendly"

What do you like about Raintree Systems?

I love the Credentialing Module. It gives the ability for the front office, operation, and billing to all see the Credentialing information.

 ![Courtni D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtni D.")
CD

Courtni D.

Small-Business (50 or fewer emp.)

4.0/5

"Strong Features but Room for Improvement"

What do you like about Raintree Systems?

We’ve been using Raintree Systems as our EMR at Circle Creek Therapy since 2021, and it’s been an invaluable tool for managing our clinic’s operations

##### 5. Business Efficiency

Users value the **business efficiency** of Raintree Systems, praising its streamlined processes and effective support for clinic operations.
[
See 8 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725339&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you like about Raintree Systems?

Raintree stays ahead of the tech innovations coming out especially with AI to help improve efficiency

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great Experience @TherapyCon25"

What do you like about Raintree Systems?

I like how they’re evolving the Billing collection side and helping us work smarter and not harder

### 5 Cons or Disadvantages of Raintree Systems

##### 1. Not User-Friendly

Users find Raintree Systems **not user-friendly** due to its outdated interface and overwhelming complexity for new users.
[
See 12 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1724726&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you dislike about Raintree Systems?

Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Customizable"

What do you dislike about Raintree Systems?

Due to being able to do the same process multiple ways, it can be difficult for new users to learn.

##### 2. Poor Usability

Users find **poor usability** challenging, with complex features that overwhelm and hinder effective use for ABA therapy.
[
See 11 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725575&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jodi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jodi J.")
JJ

Jodi J.

Enterprise (\> 1000 emp.)

5.0/5

"Everyone was amazing and the sessions were very helpful and useful!"

What do you dislike about Raintree Systems?

Doesn’t work as well as it could for ABA therapy

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Customizable"

What do you dislike about Raintree Systems?

Due to being able to do the same process multiple ways, it can be difficult for new users to learn.

##### 3. System Usability

Users face a **steep learning curve** and find usability challenging without adequate support or training from Raintree Systems.
[
See 9 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1723668&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you dislike about Raintree Systems?

Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Customizable"

What do you dislike about Raintree Systems?

Due to being able to do the same process multiple ways, it can be difficult for new users to learn.

##### 4. Navigation Difficulty

Users often face **navigation difficulties** with Raintree Systems due to its outdated interface and overwhelming functions.
[
See 8 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725391&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you dislike about Raintree Systems?

Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Customizable"

What do you dislike about Raintree Systems?

Due to being able to do the same process multiple ways, it can be difficult for new users to learn.

##### 5. Difficult Navigation

Users struggle with **difficult navigation** due to an outdated interface and lack of intuitive design in Raintree Systems.
[
See 6 mentions
](https://www.g2.com/products/raintree-systems/reviews?filters%5Bsentiment_snippet%5D=1725368&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great innovations"

What do you dislike about Raintree Systems?

Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information.

 ![Courtni D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtni D.")
CD

Courtni D.

Small-Business (50 or fewer emp.)

4.0/5

"Strong Features but Room for Improvement"

What do you dislike about Raintree Systems?

While Raintree Systems has been a valuable tool for our clinic, there are a few areas that could be improved. One of the biggest drawbacks is the upch

AK

Amber K.

Mid-Market (51-1000 emp.)

9/26/2025

"The future is Raintree!"

5/5

What do you like best about Raintree Systems?

Raintree has been a staple in our company and has made adjustments and created better ways of tracking auths, max benefits, communicating with our patients more efficiently and effectively. We are excited for the future we have with Raintree and what they are can do for us and our clients! Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

I would like more training on the system. There is so much that we are not using and know about. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

I am excited about how intake is improving and moving away for manually inputting demographics! Time save and focus and be elsewhere. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

ME

Mimi E.

Sr. Director of Operations and Systems

Mid-Market (51-1000 emp.)

7/9/2025

"Exceptional Support and Integration Make Raintree Stand Out"

5/5

What do you like best about Raintree Systems?

I really appreciate that Raintree is an all-in-one solution with integrated scheduling, billing, and EMR, plus automation and Raintree Payments. The support and training, both pre- and post-implementation, have been outstanding, and our client success manager is always accessible and helpful. Rev edition has also helped us improve our collections and streamline our revenue cycle. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Depending on the additional features that we request the turnaround time for training can take a bit. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

Better patient access through patient engagement. Currently adding campaigns and surveys to our process to help with patient engagement. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: AI Assisted Review

 ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.")
MF

Michael F.

Mid-Market (51-1000 emp.)

9/26/2025

"Ceo/owner"

5/5

What do you like best about Raintree Systems?

This is a very detail-oriented system. It understands the challenges we encounter in running therapy practices and is always working to find solutions. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

There isn't much to mention, but as with any new system implementation, there are always some issues that come up here and there. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

I am always looking for up-to-date tech solutions that can help increase productivity while also reducing labor costs and saving time. Staying current with the latest technology is important to me because it allows for more efficient workflows and helps streamline tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

KK

Kasaya K.

Payment and Patient Account Specialist

Medical Practice

Mid-Market (51-1000 emp.)

7/3/2025

"Raintree Review"

4/5

What do you like best about Raintree Systems?

RT is super easy to use and easy to understand. I use this product everyday and am very happy with the updates. I am a Biller and post our charges, i feel that it is easier than other systems that i have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

There are times that i have to manually take care of a patients Ledger myself because the system did not understand an EFT that was uploaded, but it's easy to find and take care of easily. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

I honestly do not know. Thank you Review collected by and hosted on G2.com.

Show More

7/7/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

KC

Kinsey C.

Mid-Market (51-1000 emp.)

9/25/2025

"Operations Manager"

5/5

What do you like best about Raintree Systems?

Having used several other EMR systems, I remain impressed by the new features they introduce and how swiftly we are able to integrate them into our business. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

I find it frustrating that not every section includes a hot key. Hot keys really make things easier for me and help me navigate quickly between different screens. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

Patient portal has been huge for us! It has made our patients happier and increase productivity at our front desk Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

AT

Alicia T.

Office manager

Small-Business (50 or fewer emp.)

9/26/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Mind blown at new information"

5/5

What do you like best about Raintree Systems?

I’ve learned so many things we aren’t using. Therefore we will be implementing a lot of changes. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Nothing honestly that I know of at the moment Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

Using REv edition soon since I’ve just learned about it Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

7/3/2025

"Love Raintree's Efficiency and Therapist Friendly System"

5/5

What do you like best about Raintree Systems?

What I love about Raintree is the way that there are multiple ways to complete one thing such as scheduling, opening a daily note, accessing patient records, etc. Raintree help is also very easily accessible and quick to respond to help you figure something out or resolve an issue. We utilize Raintree everyday and I feel that the abbreviation features also help documentation efficiency greatly. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

I wish we had more access of editing the plan of care dates (start date) and that task completion would not force daily notes to reevaluations. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

I feel that Raintree helps us not schedule or see patient outside of authorization or visits allotted. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Sarah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah P.")
SP

Sarah P.

Small-Business (50 or fewer emp.)

9/26/2025

"Efficient and Precise"

4.5/5

What do you like best about Raintree Systems?

It is a comprehensive system, covering all areas that clinics need. There are sections to track all areas of a clinics needs Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

It seems that many settings are extremely complex and not ultra user friendly Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

The denials being automatically written off, and being able to turn that feature off was huge. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

6/26/2025

"Terrible Support - Archaic User Interface"

0/5

What do you like best about Raintree Systems?

It is less expensive than some systems. It gives everyone in the office something to complain about every day. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

User functionality is not intuitive. Changing anything takes dozens of steps. Unless you are a computer programer you won't be able to update templates.

When you call support, usually the person on the phone can't help with anything other than a password reset. Numerous times there is NO ONE in the organization that can help make the changes or setup anything.

Refuse to provide training or help because they don't have anyone that can help.

Account managers never respond. System integrations don't work.

If you have used other EMRs/PMs this one will not be easy to use. Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

It makes more problems than solves them. Currently working to implement a different platform. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Aricely S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aricely S.")
AS

Aricely S.

Executive Secretary

Small-Business (50 or fewer emp.)

8/8/2024

"Great medical software"

5/5

What do you like best about Raintree Systems?

Raintree has made our lives easier in the office. Their billing and report platform is one of the best. We've been using it for over 20 years. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

We haven't encountered any problems with Raintree Review collected by and hosted on G2.com.

What problems is Raintree Systems solving and how is that benefiting you?

We can save our reports and bills in the system with no complaints. Easy to track billing and patients. Review collected by and hosted on G2.com.

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Response from Sorella Andersen of Raintree Systems

[Editedit](https://www.g2.com/survey_responses/raintree-systems-review-9980045/official_response/edit)

It's great to hear that Raintree Systems is helping you save time and manage your reports and bills efficiently. We appreciate your positive review!

6/26/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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##### Categories on G2

[Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr)

[Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Medical Billing](https://www.g2.com/categories/medical-billing)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Physical Therapy](https://www.g2.com/categories/physical-therapy)

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