--- title: Quo Reviews meta_title: 'Quo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3415 reviews by the users' company size, role or industry to find out how Quo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3415 scale: '5' date_modified: '2026-09-25' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Quo Reviews **Vendor:** Quo **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 3,415 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Quo Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. ## Quo Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Quo's **ease of use** exceptional, with a simple setup and intuitive interface enhancing their experience. (700 reviews) - Users praise the **responsive and helpful customer support** of Quo, making troubleshooting effortless and efficient. (366 reviews) - Users value the **wide range of essential features** in Quo, appreciating its intuitive interface and helpful support. (273 reviews) - Users commend the **easy setup** of OpenPhone, facilitating a smooth transition and effective daily use for their businesses. (272 reviews) - Users appreciate the **call recording and transcription** features of Quo, enhancing communication efficiency and organization. (271 reviews) - Users praise the **helpful customer service** of Quo, finding it supportive and responsive to their needs. (251 reviews) - Users love the **ease of setting up phone numbers** with OpenPhone, appreciating the intuitive app and responsive support. (242 reviews) - Reliability (235 reviews) - Helpful (231 reviews) - Messaging Features (226 reviews) **What users dislike:** - Users experience **connection issues** with Quo, affecting call silencing and headset connectivity. (184 reviews) - Users express frustration over **missing features** like editing messages, tagging themselves, and assigning conversations to users. (90 reviews) - Users often face **call disconnections** and notification errors that disrupt their communication experience with Quo. (80 reviews) - Users find the **high cost** of Quo confusing, with unclear pricing and unexpected fees impacting their experience. (75 reviews) - Users frequently face **call issues** with Quo, including errors, missed notifications, and persistent call displays. (65 reviews) - Users report **delays** in support response times and payment processing, which can hinder overall user experience. (64 reviews) - Users face **performance issues** with Quo, including lag, unclear calls, and improper data transfers. (63 reviews) - Number Issues (61 reviews) - Slow Loading (61 reviews) - Users experience **call drops** with Quo, making it unreliable in areas with weak signal strength. (58 reviews) ## Quo Reviews ### 1. Quick Local Number Setup—Up and Running Right Away **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 23, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** I liked that I was able to get a phone number in my area code quickly and have it working right away. With all the things I've has to worry about as I've been opening up my new business, it's wonderful being able to get the phone up and running without trouble. **What do you dislike about Quo?** It's been a bit of a learning curve to figure out how to get the phone to ring on my cell phone. **What problems is Quo solving and how is that benefiting you?** Money has been tight and purchasing a new phone and getting it set up for my business was a problem and it wasn't once I found Quo. ### 2. Reliable, Convenient, Great Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Paris B. | Registered Nurse Patient Health Care Advocate, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 18, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** I love that the connection is reliable. If I run into any problems, I'm able to contact customer service who respond very quickly. I appreciate their knowledge, professionalism, and kindness. I also like the convenience of using this service for work. It allows me to keep my personal phone and work phone separate, which is crucial for my line of work. This is a great platform! **What do you dislike about Quo?** One downside would be that there are bugs which can be frustrating when I'm working on something, but their customer support is fantastic and they are on it when I need something fixed. **What problems is Quo solving and how is that benefiting you?** The ability to keep my personal and professional phone numbers separate. This platform allows me to use it just as if it were a cell phone, giving a personal touch to my clients while also providing myself privacy. I appreciate the ability to be able to log out and have me time. ### 3. Great collaborative phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 18, 2025 **What do you like best about Quo?** I love that everyone can see each profile and notes for the customer and that the phone rings for everyone so that others can answer if you can't. I also love that you can leave internal notes to team members to accomplish different tasks for the clients. Very effective and simple. I love how you can create premade messages to send to clients for appointment confirmations. **What do you dislike about Quo?** I don't like how some conversations on only on one profile and you have to switch to all profiles to see every conversation that was made to client. I don't like how sometimes if you're not on good wifi, it will drop calls. **What problems is Quo solving and how is that benefiting you?** Open phone allows an easy way for the clients to call and for each team member to be able to see all conversations to make sure each client has a seamless experience throughout our programs. ### 4. Easy to set up and purchase. **Rating:** 5.0/5.0 stars **Reviewed by:** Nadiya P. | Owner of a small business stat-up, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 06, 2025 **What do you like best about Quo?** Easy to set up, you get to choose the number you like best from the option they give. Price can be a bit cheaper but so far I find it valuable. Most importantly for any businesses is the customer service. When I had issues, CS agent was able to provide a solution in a timely manner. **What do you dislike about Quo?** Price could be cheaper and phone number options can be made more attractive **What problems is Quo solving and how is that benefiting you?** I can have a toll-free number for my business as well as another Canadian number without having to purchase another phone (landline or cell). This streamlines my activities so much better. Just what I needed ### 5. Positive review for the customer support and owner **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryn D. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 05, 2025 **What do you like best about Quo?** So far the support as I haven't been able to use this program yet, but I know any questions or issues I have will be taken care of. The way the staff and owner have been so helpful and quick to respond is exemplary. I am excited to use this program for my business, as it will solve an important problem to solve. Having multiple phones to ring and have text messages received, with the ability to transfer calls to others is exciting. **What do you dislike about Quo?** It is a bit more difficult to transfer a number as I am unable to speak to the carrier directly to sort out the issues I am having with my current carrier. The amount of back and forth is a lot. Once I am over this hurdle I am certain the issues will be over. **What problems is Quo solving and how is that benefiting you?** Being able to have the business number ring on multiple devices and transfer calls to other members of my team. ### 6. Easy to use and satisfies my need to screen scammers on my personal number. **Rating:** 5.0/5.0 stars **Reviewed by:** Julie P. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 **What do you like best about Quo?** I’m not very tech savvy, but platform was easy for me to use and the support is quick to get back to me if I do have a question. **What do you dislike about Quo?** I can’t think of anything that I dislike. **What problems is Quo solving and how is that benefiting you?** It helps me know when it’s a business call on my phone instead of someone trying to sell me something. It’s great being able to use a second business number. ### 7. Reliable, intuitive, and perfect for startups like ours! **Rating:** 5.0/5.0 stars **Reviewed by:** Rishal B. | Founder & CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2025 **What do you like best about Quo?** OpenPhone has been a game-changer for our startup communication. The ability to manage multiple business numbers from a single dashboard is incredibly helpful. I love the seamless integration with Slack and HubSpot, as well as the ease of assigning numbers to team members. The interface is clean, modern, and easy to use — even for non-technical folks on the team. It truly helps us appear professional and organized while scaling. **What do you dislike about Quo?** There’s very little to dislike. Occasionally, the mobile app notifications can be a bit delayed, but it's a rare occurrence and never a deal-breaker. I’d also love to see more advanced automation features in the future — like auto-replies based on keywords or business hours. **What problems is Quo solving and how is that benefiting you?** OpenPhone solves the problem of managing business communication in a modern, remote-first world. Instead of using personal phone numbers or juggling multiple SIMs, our entire team can now handle calls, texts, and voicemails from one shared platform. This makes us look more professional, improves customer response times, and keeps all communication organized in one place. It’s especially helpful for startups like ours who need flexibility, collaboration, and scalability without the complexity or cost of traditional phone systems. ### 8. Using OpenPhone to Replace Skype **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth C. | Executive Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2025 **What do you like best about Quo?** It has proven to be a seamless replacement for Skype. It is versatile and allows me to easily make and receive calls. It is especially helpful because I can receive calls from landlines which is important to my personal and professional use. **What do you dislike about Quo?** In the beginning, I was not able to receive text messages but we were able to upgrade and resolve that problem. **What problems is Quo solving and how is that benefiting you?** I am able to seamlessly conduct business with landlines and landline clients and personal contacts are able to easily contact me. So many things are easier to just clear up in a call rather than using an email. ### 9. User-Friendly and Incredibly Helpful Transcripts **Rating:** 5.0/5.0 stars **Reviewed by:** Maria P. | Lead manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 04, 2025 **What do you like best about Quo?** User friendly, keeps track of everything and the transcript is very very helpful. **What do you dislike about Quo?** Sometimes I have connectivity issues. The calls don't go through. **What problems is Quo solving and how is that benefiting you?** Helps us make calls to our leads, keeps track of our conversations with the transcripts which makes it easier for us to go back and understand what we talked about and details we may have missed. ### 10. A User-Friendly Platform Teams Adopt Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Monique A. | Flipper/Landlord, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 23, 2026 **What do you like best about Quo?** The platform is easy to learn and implement, which makes team-wide adoption simple. **What do you dislike about Quo?** Nothing that I can think of, perfect for our team **What problems is Quo solving and how is that benefiting you?** Quo improves efficiency by keeping workflows centralized and easy to manage. ### 11. User-Friendly with Outstanding Features **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine Z. | Marketing Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 12, 2026 **What do you like best about Quo?** It's User-friendly and has great features **What do you dislike about Quo?** The signing forms are too long, and if you make a mistake filling them out, you will have to pay to re submitt it. **What problems is Quo solving and how is that benefiting you?** I can make phone calls without an actual cellphone/line ### 12. User-Friendly Tool with an Intuitive Design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2026 **What do you like best about Quo?** Quite user friendly, and very intuitive design **What do you dislike about Quo?** Maybe the turnaround time for support... **What problems is Quo solving and how is that benefiting you?** Its solving the biggest bottleneck we had thus far, on the communication side ### 13. Intuitive Interface That Simplifies Customer Interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 27, 2025 **What do you like best about Quo?** Quo has a very intuitive and simple to use interface that allows for intricate ways of interacting with your customers and contacts. **What do you dislike about Quo?** The only thing is just like about Quo is it is limited to just phone communication. It would be nice to have a consolidated inbox between other mediums such as email. **What problems is Quo solving and how is that benefiting you?** as a new business owner of an existing business quo help me to begin building out CRM type functions and allowed me to better capture customer interactions. Additionally, quo enable me to create a VoIP number with a local area code to where the business operates. ### 14. Game changer, adds a lot of functionality to your phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Paul L. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 23, 2025 **What do you like best about Quo?** Super easy! Being able to track multiple phone conversations from text messages to the calls themselves. Not to mention the AI recording of it afterwards so in case you ever forget what was said, OpenPhone didn't. We integrate it with everything we do with multiple phone numbers, the old days of having direct lines are gone. Between this and our CRM we're on cruise control for our business. **What do you dislike about Quo?** We do get dropped calls from time to time and there has been a uptick of the service going down, but they've been good about it getting back and running. Just understand that if OpenPhone does go down it will affect your business. **What problems is Quo solving and how is that benefiting you?** Not needing traditional phone lines, the ability to track conversations is super key. ### 15. Great for work **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley C. | Case Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about Quo?** I love that I can use open phone for work! I use it daily, and it helps my work to run more smoothly! I love that I am able to use the app on my computer, and also on my personal cell phone without having to give my personal cell number out to clients. It's easy to use, and makes my work even more flexible. It was also easy to learn how to use and implement for my work. When I did have an issue, customer service was prompt in helping me to troubleshoot my issue. **What do you dislike about Quo?** Connections can be spotty at times depending on internet service. **What problems is Quo solving and how is that benefiting you?** Because of OpenPhone, I do not have to use my personal cell phone number when calling clients. The app helps me to keep my personal life and work life separate and balanced. ### 16. Reliable, Affordable, and AI-Driven: OpenPhone Delivers on Every Front **Rating:** 5.0/5.0 stars **Reviewed by:** Brian J. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 20, 2025 **What do you like best about Quo?** Setting up with OpenPhone was a breeze. The pricing is fair, and their Sona AI feature has been a game-changer—surprisingly easy to configure and it actually converts leads into clients. I ported a number over, and while there was a slight delay with texting, their support team responded immediately and resolved it quickly. Overall, a great experience with a company that delivers both innovative tools and real support. **What do you dislike about Quo?** More prepackaged API integrations would be a nice to have. **What problems is Quo solving and how is that benefiting you?** OpenPhone is helping us centralize and manage all customer communication for our mobile auto detailing business, AutoLaundry. With Sona AI, we’re able to automatically respond to inquiries, provide pricing, and even book appointments—freeing up time and converting leads without manual follow-up. It’s solved the problem of missed messages and delayed responses, which has improved our customer experience and directly increased our bookings. ### 17. User-Friendly with Helpful Call Summaries and Fast Auto-Responses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 28, 2025 **What do you like best about Quo?** It is so user-friendly and I love the call summaries. It makes it so easy to keep track of conversations. I also think the ability to send auto-responses makes our clients feel like we are very fast to respond. **What do you dislike about Quo?** Nothing in my opinion. When we first started using it I was having issues with the receiver connecting to random Bluetooth but I think that was user error. **What problems is Quo solving and how is that benefiting you?** We are a small team so having one number where we can have visibility to all calls is really helpful. It is also helpful to have a way to autorespond to messages so that we don't have to do the manual work of responding to clients. ### 18. Reliable, Feature-Rich, and Almost Perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 14, 2025 **What do you like best about Quo?** OpenPhone works exactly as advertised and includes many useful features I haven’t even tapped into yet but can see benefiting us as the company grows. The interface is intuitive and easy to navigate — I felt comfortable using it within days. My most-used feature is call recording for reviewing employee calls, and the AI call recap with next steps is impressively accurate. I initially didn’t trust it, but after comparing its summaries with my own reviews, it’s spot on. **What do you dislike about Quo?** The AI chatbot is very basic, and for complex issues, it’s often more frustrating than helpful — I usually ask for a human. My experience with live agents has been mixed. Ris, one of the agents, provided excellent support, taking time to understand my problem and offering real solutions. However, I’ve also had the opposite experience where an agent simply repeated the chatbot’s canned responses despite my detailed, specific questions. That was a one-time issue, and once a more capable manager took over, the problem was resolved quickly. **What problems is Quo solving and how is that benefiting you?** OpenPhone provides a reliable platform for making and receiving calls, and as a manager, the call recording and recap features keep me informed on work being done. They allow me to review calls, ensure quality, and give timely feedback to my team. ### 19. All-in-One Solution That Keeps Our Team Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Zach Y. | Vice President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 20, 2025 **What do you like best about Quo?** Everything our team needs is centralized in one place. Both the owner and I can answer calls and conduct business as usual, all from our personal phones. Using this service has been a very pleasant experience. **What do you dislike about Quo?** Nothing, it is great! I honestly have not found anything I haven't enjoyed. **What problems is Quo solving and how is that benefiting you?** Being able to have multiple people take inbound calls and respond to messages from customers. ### 20. OpenPhone is transforming our office communications **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon M. | Client Relations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 04, 2025 **What do you like best about Quo?** We went from a traditional land line to OpenPhone about a month ago. It has completely transformed our ability to communicate quickly and effectively. Our team is loving the speed at which we can text our guys in the field and transfer calls to any cell phone... anywhere... at any time! **What do you dislike about Quo?** We are slightly frustrated with the lack of hold music options. We could greatly benefit from the ability to upload a custom track. Also, the ability to change the notifications easily and incoming call sounds. **What problems is Quo solving and how is that benefiting you?** It is helping our team all have an extension and also gives us an easy way to see everyone's communications with our team in the field....all under 1 main business number. ### 21. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Drew C. | Office MAnager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 29, 2025 **What do you like best about Quo?** I really like how easy it was to set up—everything worked right away without any hassle. The platform is very straightforward, which made it simple to get started and train others on it. It’s user-friendly and doesn’t overcomplicate anything, which I appreciate. Customer support is very easy to get through to speak to someone and that is a major highlight, I dont have time to go back and forth over email. **What do you dislike about Quo?** ’ve been using OpenPhone for about a month now, and so far, nothing major has stood out as a negative. If I had to choose something, it would be the phone number registration process—it was a bit confusing. The steps weren’t very clear, and it took a bit of trial and error to figure it out. A more guided setup for that part would have been helpful. **What problems is Quo solving and how is that benefiting you?** OpenPhone allows my boss and me to share the same business number that’s wrapped on our vehicles, which keeps things consistent and professional. We’ve set up business hours so that calls come to me, the office manager, during the day and automatically route to his phone in the evenings and on weekends. We also both have access to call recordings, which helps us stay on the same page and avoid any miscommunication when dealing with client requests. ### 22. Best Business Phone App Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Ioana Z. | Office Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 16, 2025 **What do you like best about Quo?** OpenPhone is a great app. It allows me to use my personal phone for business purposes, while not confusing my business messaging/phone with my personal ones. It is very accessible and user-friendly both on my phone and desktop. They are also very responsive if ever I need help. **What do you dislike about Quo?** I haven't run into many issues using OpenPhone. I had one issue recently that got resolved where calls weren't coming through on my phone, but that was probably a phone issue as opposed to a software one. It has been a very useful tool in our business practices. **What problems is Quo solving and how is that benefiting you?** I can use my phone and desktop to make calls, send messages and communicate with customers and team members. I can answer on my phone when away from my desktop. When needed, the AI transcript and the call recording have been life and time savers. ### 23. Quo Phone System Makes Customer Communication Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Staci K. | Store operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2025 **What do you like best about Quo?** The new quo phone system has been a great improvement and makes communicating with customers much easier. **What do you dislike about Quo?** Just a few things that I need to figure out with the system as far as all the messages it leaves for every time the customer calls or if they don’t leave a message or whatever **What problems is Quo solving and how is that benefiting you?** When we’re busy, customers are able to leave messages or email us ### 24. Game Changer for My Business and My Work Life Balance **Rating:** 5.0/5.0 stars **Reviewed by:** Connor B. | Account Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 09, 2025 **What do you like best about Quo?** I love that calls and text messages for my business are organized into one easy to use app on my phone. The call quality is perfect and texting with customers has been game changing for me! **What do you dislike about Quo?** The only problem I have experienced so far is when I upload a new contact list, if I have duplicate contacts it does not automatically filter them out, instead I have repeats of the same contact. **What problems is Quo solving and how is that benefiting you?** It is making texting and communication with my customers easier than ever! ### 25. A Game-Changer for Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2025 **What do you like best about Quo?** We switched to OpenPhone and haven’t looked back. Having calls, texts, and voicemail all in one place makes communication effortless, and the shared number feature means our whole team can handle customer inquiries without missing a beat. The voicemail transcriptions save us time, and being able to leave private internal notes right in the conversation thread helps us collaborate better than ever. **What do you dislike about Quo?** The only downside is that the call quality can sometimes be hit or miss. On a strong internet connection, it’s crystal clear, but if my Wi-Fi is even slightly unstable, I’ve had calls drop or get choppy. It’s not constant, but it’s something to be aware of if you’re often on the move or relying on mobile data. **What problems is Quo solving and how is that benefiting you?** OpenPhone keeps my work and personal life separate, centralizes all calls, texts, and voicemails in one place, and makes team collaboration easy—helping us respond faster, stay organized, and look more professional. ### 26. Seamlessly Manages Work and Personal Calls on One Device **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney L. | Accountant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 30, 2025 **What do you like best about Quo?** I love having my work phone on my main phone - it helps me keep things in order. We have used this system for about a year now for our entire office and we love it. **What do you dislike about Quo?** I do not have any complaints about Quo. Everything has worked in our favor at the moment. **What problems is Quo solving and how is that benefiting you?** No problems as of now. ### 27. Seamless Team Communication and Fast Support, Minor Glitches Resolved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 30, 2025 **What do you like best about Quo?** I like the internal threads and that everyone on our team can see communication with clients. There are quite a few features that are available, but we haven't used. It's easy to use and customer service has been quick to respond with any issues. It has made our response time faster and the service we provide our customer's more seamless when someone is out. **What do you dislike about Quo?** There were a few glitches in the beginning with group text messages not coming through, but I think that has been addressed. **What problems is Quo solving and how is that benefiting you?** More calls and texts answered in a timely manner. Our customers don't have to wait and we are capturing more business because of it. ### 28. Keeps Our Team Aligned Effortlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron C. | Co- Founder COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 08, 2025 **What do you like best about Quo?** The ability to stay on the same page with coworkers. **What do you dislike about Quo?** I much preferred the old branding. I also wish that incoming calls had the ability to capture the callers name. **What problems is Quo solving and how is that benefiting you?** In our business we need to have multiple people on all communications to help build our product. Quo is great at streamlining communication. ### 29. Great Communication, Helpful Customer Support, and a Solid UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2026 **What do you like best about Quo?** Communication and good Customer support The UI is also good **What do you dislike about Quo?** Sona AI needs some flexibility. Probably WIP **What problems is Quo solving and how is that benefiting you?** Flexibility to take calls even remote. ### 30. An excellent tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Warranty Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 08, 2025 **What do you like best about Quo?** The AI summaries of phone conversations has been instrumental in implementation of warranty decisions, which must be discussed by the team, not just the person who took the phone call. It allows me to easily reference threads and voicemails without spending too much time reading through the entire transcript, giving me time to focus on other tasks. **What do you dislike about Quo?** None! I find it to be a perfect tool for my customer contact needs. I use it frequently, every day. **What problems is Quo solving and how is that benefiting you?** Tracking customer data and response time. ### 31. It Just Works—Seamless Integration with Attio **Rating:** 5.0/5.0 stars **Reviewed by:** Kristian S. | Founder, Partner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Quo?** It just works and is fully integrated with my CRM (Attio). **What do you dislike about Quo?** Subjective, yet the yellow color - ugh. Would be nice to have a note taking feature to fold in for non-Quo meetings (i.e., Zoom). **What problems is Quo solving and how is that benefiting you?** Easy call, text, and messaging integration. ### 32. Effortless Team Collaboration with Quo **Rating:** 5.0/5.0 stars **Reviewed by:** Greg S. | Service Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 19, 2025 **What do you like best about Quo?** I like how you can share conversations between multiple people in your company to keep everyone on the same page. **What do you dislike about Quo?** So far i have no cons about using Quo. The software has ease of intergrationan. plus there not much to expain when bringing on new hires. Super easy to use. **What problems is Quo solving and how is that benefiting you?** Keeping track of communications with customers/Clients. Organizing and sharing files photos etc. ### 33. Top-Notch Support and Lightning-Fast Resolutions with quo **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 09, 2025 **What do you like best about Quo?** I have really enjoyed my experience with quo, especially because of their prompt support and the swift resolution of my queries. The quo team, along with their product, truly stands out as top-notch in the industry. **What do you dislike about Quo?** There isn't anything I disliked about quo. **What problems is Quo solving and how is that benefiting you?** As an international business owner, this tool allows me to communicate directly with the US market and address their queries immediately over the phone. ### 34. Openphone experience for a new business **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime B. | President, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 24, 2025 **What do you like best about Quo?** The biggest factor is that I never miss a call. I also think it's the perfect phone system that will be able to meet my expectations as my business. I looked at other similar virtual phone companies and made the decision that open phone is the best system for business growth and teams. **What do you dislike about Quo?** There is really nothing I don't like. I've had an account for over a month and all has been going well. Whenever I did have an issue such as not being able to send texts, once I created a trouble ticket my issue was resolved in a timely manner. **What problems is Quo solving and how is that benefiting you?** Before open phone potential customers were calling on my personal cell number After a while I noticed I was missing calls and having trouble reaching back to them. On the other hand I was talking to customers but now missing personal calls from family and friends. Became a little stressful at times. ### 35. Review for Open Phone **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 08, 2025 **What do you like best about Quo?** What I like best about OpenPhone is how easy it is to stay connected with clients and my team. I can handle calls and messages from anywhere without using my personal number. The shared inbox makes it simple to see past conversations, so I’m always up to speed. It’s reliable, user-friendly, and helps me work more efficiently every day. **What do you dislike about Quo?** Sometimes the desktop app can be a bit slow to load or refresh messages. Notifications can also be delayed at times, which makes it easy to miss something important. I wish there were more customization options for alerts. These aren’t deal-breakers, but improving them would make the experience even better. **What problems is Quo solving and how is that benefiting you?** OpenPhone helps me keep work and personal communications separate, which makes it easier to stay organized and maintain a healthy work-life balance. The shared inbox means our whole team can see past conversations and quickly help customers without repeating questions. I can respond to calls and texts from anywhere, which keeps things moving even when I’m not at my desk. Overall, it saves time, improves teamwork, and makes our communication with customers more professional. ### 36. Quo - Open Phone Review **Rating:** 5.0/5.0 stars **Reviewed by:** Aminta O. | Executive Operator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 01, 2025 **What do you like best about Quo?** The app is very user-friendly, which makes it easy to connect with stakeholders. I also find the transcript and summary features to be really helpful to share insights with my team. **What do you dislike about Quo?** Occasionally, the app experiences some lag and takes a bit of time to update with the latest interactions. **What problems is Quo solving and how is that benefiting you?** As a member of the global staff team, I work remotely from the main operations center. With Quo, however, it feels as though I am right there, since I can connect with clients regardless of their location. ### 37. Super friendly and reliable. I’m happy with it. **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto A. | Office manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 31, 2025 **What do you like best about Quo?** What I like best about OpenPhone is how simple and intuitive it is to use. It makes managing business calls and texts easy, and the shared inbox feature is great for team collaboration. **What do you dislike about Quo?** What I dislike about OpenPhone is that there’s no way to filter messages based on phone menu options, like separating sales (1) from customer service (2). It would be helpful to organize conversations more efficiently. **What problems is Quo solving and how is that benefiting you?** OpenPhone is solving the problem of managing business communication from a single, easy-to-use platform. It lets me keep work calls and texts separate from my personal phone, collaborate with my team through shared numbers, and respond to customers faster—all of which helps me stay organized and more professional ### 38. A promising VoIP service provider for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Wangming Y. | Operation Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 23, 2025 **What do you like best about Quo?** * Integration with Slack - get call/text alerts in a Slack channel * Easy call forwarding to our office phone * Multiple Interfaces: We can Use it on iPhone, Mac, or browser — so we’re not tied to one device. We can even make and receive calls or texts from our iMac, MacBook, or any desktop browser. * Affordable pricing **What do you dislike about Quo?** * No integration with Zoho CRM software. Zoho CRM is a leading CRM software for small businesses, it's better and more agile than Salesforce in many ways * Customer support is kind of slow, it takes a day or so for someone to respond. For a call service offered for businesses, we would expect an update for a ticket in a matter of a few hours * Porting number is slow. We ported our number out from AT&T business. It took several days after ATT has approved the porting request for the number to be ported into OpenPhone **What problems is Quo solving and how is that benefiting you?** Integration with Slack and support for multi-devices ### 39. Convenient and organized **Rating:** 5.0/5.0 stars **Reviewed by:** Lindani M. | Freelance Producer | VFX, Film & Digital, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 13, 2025 **What do you like best about Quo?** I use Quo while traveling because it helps me save on the business costs associated with international calls. I find it very convenient, and I also appreciate how it organizes my messages and calls into separate groups. **What do you dislike about Quo?** I wish this service allowed me to make outgoing international calls. Right now, I can only call Canada, but I would like the option to call other countries as well. **What problems is Quo solving and how is that benefiting you?** While traveling, I was able to receive calls on my Canadian number. ### 40. Finally, a Business Phone Service That Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart S. | Owner + Operator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 26, 2025 **What do you like best about Quo?** After months of frustration with a phone carrier that felt stuck in the 1980s—clunky systems, dropped calls, and outdated features—I finally made the switch to OpenPhone, and I couldn’t be more relieved.

From day one, everything just worked. The setup was effortless, the interface is incredibly intuitive, and the features are clearly designed with modern businesses in mind. I didn’t need a tech team or a full afternoon to figure things out. Call routing, voicemail, messaging—all smooth, smart, and seamless.

It honestly felt like a breath of fresh air. I finally have a business phone service that keeps up with me instead of holding me back. If you’ve been stuck with an outdated provider and are looking for something reliable, modern, and stress-free, OpenPhone is a game-changer. **What do you dislike about Quo?** Currently it doesn’t shoot Hershey’s kisses from the phone when someone calls, but we are looking to modify that. **What problems is Quo solving and how is that benefiting you?** Simplified workflow ### 41. Outstanding Client-Focused Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 23, 2025 **What do you like best about Quo?** Quo makes it extremely easy to get and manage a U.S. business phone number. The setup is fast, the dashboard is simple to use, and call forwarding works without any issues. It gives my company a professional presence, and everything just works smoothly without complicated configurations. **What do you dislike about Quo?** I haven’t experienced anything negative with Quo so far. The only small confusion I had was solved immediately, and their support team helped immediately. Everything works as expected now. **What problems is Quo solving and how is that benefiting you?** Quo provides me with a reliable U.S. phone number for my business, which is important for credibility and communication with clients. ### 42. The best phone system **Rating:** 5.0/5.0 stars **Reviewed by:** Zach G. | Business Development Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 14, 2025 **What do you like best about Quo?** The ease of use. It's so easy to use a 4 year old could do it. **What do you dislike about Quo?** Nothing it's so easy to use. The best system. **What problems is Quo solving and how is that benefiting you?** Perfect solution to our phone system needs. We can text and call all from the same system and monitor multiple numbers with ease ### 43. Excellent solution for VoIP **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel T. | Founder and CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 18, 2025 **What do you like best about Quo?** Easy to use on both a laptop and an iPhone. Call quality is very good. Accepts voice mail, SMS, chat. The application is good on both platforms. Looked at other options and went with this one without any disappointment. Have never had an issue. Very easy to set up and use. They are also proactive with introducing new features and communicating them through email and webinar sessions. **What do you dislike about Quo?** To send SMS to US numbers, there is a need to register with a non-VoIP cellular number. **What problems is Quo solving and how is that benefiting you?** Having a US number as an expat. ### 44. Quick & Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Danny R. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 11, 2025 **What do you like best about Quo?** They quickly understood my problem and resolved it efficiently. Their support stands out far above any other customer service experiences I’ve had elsewhere. Quo is excellent. **What do you dislike about Quo?** I would have liked the ability to speak directly with a representative instead of being required to interact with a bot first. **What problems is Quo solving and how is that benefiting you?** Quo serves as my all-in-one solution for phone and text services at my agency. I have also integrated it with Fireflies, which allows me to record client interactions and create reports. ### 45. Excellent Phone Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Igor I. | Client Relation Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 16, 2025 **What do you like best about Quo?** Excellent, interactive, and responsive interface Stable connection with clear audio both ways Cross-platform solution: web, desktop, and mobile apps, all synchronized Outstanding support team that responds promptly and provides clear, understandable information Highly recommend! **What do you dislike about Quo?** I have no dislikes regarding OpenPhone. All good. **What problems is Quo solving and how is that benefiting you?** I really appreciate the AI phone call transcription feature, it lets me revisit conversations anytime and clarify any missing details. I mainly use it for simple communication with clients, and it works seamlessly. I also enjoy connecting with clients through OpenPhone, which makes the whole process easy and professional. ### 46. Great for Small Business Phone Lines **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian T. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 19, 2025 **What do you like best about Quo?** We chose OpenPhone as service of our primary business lines. We wanted a simple easy to use service that includes basic business functions and can provide some announcements at beginning of call such as a call may be recorded announcement. Call recording and AI Summarization is great. Built in contacts/mini CRM is perfect for our business needs. Multiple lines can be set up easily. Customer Support was great. **What do you dislike about Quo?** Although the porting requests can be submitted on the app fairly easily, I think the processing of the port by backend porting teams need to be a bit more timely. I created a porting PIN from current carrier which expires in 4 days but I think porting team did not submit it timely which caused initial port attempt to fail on my 2 numbers due to "pin expired". I had to have the resubmit with a new generated PIN from current carrier. So far it is proceeding well and I have a confirmed port date now, but I think they just need to be timely from when customer submits request to send it to carrier for port processing. Otherwise port process would have been much smoother. Still, I am happy with the application, this is something that can be easily be improved. **What problems is Quo solving and how is that benefiting you?** Call Recording, Call Summarization, Contacts, CRM, IVR messaging before routing call, manage multiple business lines for separate business. Option to add more users to also answer business line calls, Can add a virtual assistant at some point in the future. Call stats/analytics. Potential to add an AI voice bot in the future. ### 47. Reliable Communication Program **Rating:** 5.0/5.0 stars **Reviewed by:** Raquel M. | Office Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 06, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** I love the summary conversations listed on each client. I also rely on the suggested contact name a lot of the times and this makes it easier to add/save clients to our contacts. We utilize Quo 5 days a week and appreciate that it prompts our customers when it is after hours or when we are busy and prompts them to stand by until we follow up. Thank you for always reaching out to continue to meet our expectations! **What do you dislike about Quo?** So far, all good! I have no complaints other than there shouldn't be a minimum of characters expected on what we dislike about Quo. **What problems is Quo solving and how is that benefiting you?** Minimizes my note taking. I wish I could search by keywords on past chats. ### 48. Exactly What My Moving Company Needed for Calls and Texts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 02, 2025 **What do you like best about Quo?** I love how easy it is to manage business calls and texts from anywhere. The app works great on both my phone and computer, which is super helpful when I'm on the go between moves or working from home. The shared inbox feature makes it easy for our team to stay on the same page. Plus, being able to text customers professionally (with templates and auto-replies) has made our communication much smoother and faster. **What do you dislike about Quo?** I wish there were more customization options for call routing and voicemail greetings without needing a higher-tier plan. Nothing major, but a little more flexibility would make a great product even better. **What problems is Quo solving and how is that benefiting you?** OpenPhone helps us keep business and personal communication separate, which is huge when you're running a small company. Before, I was using my personal number for everything, which quickly got difficult to manage and separate personal from business. Now, I can manage all client communication in one place, keep clear records of conversations, and have team members jump in when needed. It’s made us more professional, more responsive, and a lot more organized. ### 49. Effortless Calls and Sharing with Outstanding Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Tim S. | Business Development Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Quo?** Easy to use. Easy to share with a partner. The call quality is always fantastic. **What do you dislike about Quo?** Maybe if they added a way to add notes to a contact. Have a space to leave key information after a phone call. **What problems is Quo solving and how is that benefiting you?** The ability to give a transcript and recording of the call so myself and my partner can access the information ### 50. Rings Multiple Phones with Clear Answer Status **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 23, 2026 **What do you like best about Quo?** It rings on multiple phones, and we can all see whether someone has answered it. **What do you dislike about Quo?** I lose the ability to use a real phonebin my home **What problems is Quo solving and how is that benefiting you?** We know if an incoming call is answered. Each of us have our own VM box. I don't have to relay messages. But I can see who called and about what ## Quo Discussions - [What can OpenPhone integrate with?](https://www.g2.com/discussions/30647-what-can-openphone-integrate-with) - 1 comment, 2 upvotes - [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) - 2 comments, 1 upvote - [Will there be a group texting option soon?](https://www.g2.com/discussions/will-there-be-a-group-texting-option-soon) - 2 comments, 1 upvote - [Why is it difficult for conference calls.](https://www.g2.com/discussions/why-is-it-difficult-for-conference-calls) - 2 comments, 1 upvote - [When are we going to start receiving SMS?](https://www.g2.com/discussions/when-are-we-going-to-start-receiving-sms) - 2 comments, 1 upvote - [View Quo pricing details and edition comparison](https://www.g2.com/products/quo-quo/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-09-27+07%3A42%3A11+-0500&secure%5Bsession_id%5D=ac6d0cc9-0b67-4b22-b14c-687c29d17e46&secure%5Btoken%5D=c97944c60d8d7da7178edaab962b667c2265aa5ed7a916d8ab257f04a45ad21e&format=llm_user) ## Quo Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Agentic AI - Google Workspace Communication Tools** - Cross-system Integration **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Instant Messaging - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data - Contact Management **Access** - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Automated Note Taking - AI/Machine Learning **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Quo Alternatives - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (201 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,050 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,364 reviews)