--- title: ProProfs Survey Maker Reviews meta_title: 'ProProfs Survey Maker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 55 reviews by the users' company size, role or industry to find out how ProProfs Survey Maker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 55 scale: '5' date_modified: '2026-07-18' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # ProProfs Survey Maker Reviews **Vendor:** ProProfs **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 55 ## About ProProfs Survey Maker ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section. ## ProProfs Survey Maker Pros & Cons **What users like:** - Users appreciate the **ease of use** of ProProfs Survey Maker, noting quick setup and seamless integration with other tools. (6 reviews) - Users find the **easy setup** of ProProfs Survey Maker quick and hassle-free, enabling immediate survey creation. (5 reviews) - Users love the **easy survey creation** with ProProfs Survey Maker, enjoying its user-friendly interface and quick setup. (4 reviews) - Users love the **quick setup** of ProProfs Survey Maker, enabling instant creation of surveys without hassle. (3 reviews) - Users highlight the **ease of setup** with ProProfs Survey Maker, enabling quick and hassle-free initiation within minutes. (3 reviews) - Ease of Creation (2 reviews) - Easy Integrations (2 reviews) - Feedback (2 reviews) - Helpful (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users feel that the **design is poor** , with dated interface elements and limited customization options impacting overall usability. (2 reviews) - Users note that the **UI can feel dated and dense** , impacting overall user experience with ProProfs Survey Maker. (2 reviews) - Users find the **cluttered interface** of ProProfs Survey Maker challenging, impacting their overall usability experience. (1 reviews) - Users experience **exporting issues** with ProProfs Survey Maker, often needing to manually clean up data formatting post-export. (1 reviews) - Users report **formatting issues** when exporting data from ProProfs Survey Maker, requiring manual cleanup for usability. (1 reviews) - Layout Issues (1 reviews) - Users find the **learning curve challenging** , making it difficult to fully utilize ProProfs Survey Maker's features. (1 reviews) - Limitations (1 reviews) - Limited Analytics (1 reviews) - Limited Customization (1 reviews) ## ProProfs Survey Maker Reviews ### 1. ProProfs Survey Maker **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about ProProfs Survey Maker?** The best thing about this application is the ability to get feedback from employees, customers, students, etc. You can read everyone’s critics and help improve your business. **What do you dislike about ProProfs Survey Maker?** What I dislike about ProProfs survey maker is the aesthetics of their website. It seems bland and not attracting enough to draw in more clients. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Some problems that I am solving with ProProfs Survey Maker is anonymously getting feedback from customers about their experiences with the business and purchases ### 2. ProProfs Survey maker Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about ProProfs Survey Maker?** Multi language support Easy to integrate Can create very good surveys Good Analysation **What do you dislike about ProProfs Survey Maker?** No major issue but if would be great if we can see some new templates coming **Recommendations to others considering ProProfs Survey Maker:** Yes, definitely go for it. Its easy, can reach to multiple interview'es. No language barriers **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Good PMR Language selection of choice Outreach to greater audience ### 3. ProProfs Survey Maker **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2019 **What do you like best about ProProfs Survey Maker?** it can be used in businesses when a company is trying to monitor/measure the customer satisfaction or needs **What do you dislike about ProProfs Survey Maker?** none because it is helping to businesses and customers **Recommendations to others considering ProProfs Survey Maker:** as business in needed to know if customers are happy or not,you can use proProfs Survey Maker **What problems is ProProfs Survey Maker solving and how is that benefiting you?** none ### 4. An excellent survey tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2019 **What do you like best about ProProfs Survey Maker?** The integration with various third party software that make it easier to analyze and use feedback. **What do you dislike about ProProfs Survey Maker?** There’s nothing that comes to mind except a few glitches that have occurred in the past. **What problems is ProProfs Survey Maker solving and how is that benefiting you?** We use it to collect and store customer feedback. ### 5. ProProfs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2018 **What do you like best about ProProfs Survey Maker?** Easy to use and great tool to create quizzes. **What do you dislike about ProProfs Survey Maker?** Occasionally the software doesn’t work and users can not take course—it either will not load or videos do not play **What problems is ProProfs Survey Maker solving and how is that benefiting you?** Ease of use makes me more efficient with my time ## ProProfs Survey Maker Discussions - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [When can we expect IOS and Android app to be available for Proprofs?](https://www.g2.com/discussions/when-can-we-expect-ios-and-android-app-to-be-available-for-proprofs) - 1 comment - [View ProProfs Survey Maker pricing details and edition comparison](https://www.g2.com/products/proprofs-survey-maker/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+12%3A50%3A30+-0500&secure%5Bsession_id%5D=5eab86e9-14f6-455b-b098-f3ad25b47bbb&secure%5Btoken%5D=6599f7c3b5422fca99e38c6b4a17d217f857b5aa4e0b4a7833420bfd105e02a4&format=llm_user) ## ProProfs Survey Maker Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **System Management** - Security - System Monitoring **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top ProProfs Survey Maker Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,516 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (992 reviews)