# ProProfs Survey Maker vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user noted, "I find SurveyMonkey easy to use," highlighting its accessibility for creating polished surveys quickly.
- **Users say** ProProfs Survey Maker shines in its versatility, particularly for specific use cases like health-related surveys. A user mentioned using it for "diet follow-up forms" and appreciated the platform's ability to generate surveys using AI, which can streamline the creation process.
- **Reviewers mention** that SurveyMonkey has a significantly larger user base, reflected in its high G2 Score and total number of reviews. This broad adoption suggests a strong reputation for reliability and satisfaction, with users frequently praising its robust features and support.
- **According to verified reviews** , ProProfs Survey Maker offers excellent survey distribution options, with users noting the ability to easily share surveys via email or embed them on websites. This flexibility is a key advantage for those looking to reach diverse audiences.
- **G2 reviewers highlight** that while both platforms have strong support ratings, SurveyMonkey's overall support experience is slightly less favorable compared to ProProfs. Users of ProProfs have reported a more positive partnership experience, indicating a higher level of satisfaction with customer service.
- **Users report** that SurveyMonkey's setup process is straightforward, with many finding it easy to get started. One user appreciated the "initial setup was easy," which is crucial for teams looking to implement survey solutions quickly without extensive training.



| | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 54 | 23,554 | 
| **Largest Market Segment** | Mid-Market (48.9% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Free With One-Time Purchase | Contact Us | 

---
## Top Pros & Cons

### ProProfs Survey Maker

Pros:
- Ease of Use (6 reviews)
- Easy Setup (5 reviews)

Cons:
- Poor Design (2 reviews)
- Poor UI (2 reviews)

### SurveyMonkey

Pros:
- Ease of Use (375 reviews)
- Ease of Creation (170 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 8.9 (34 reviews) | 9.0 (20683 reviews) | 
  | **Ease of Use** | 9.2 (33 reviews) | 9.2 (20801 reviews) | 
  | **Ease of Setup** | 9.0 (19 reviews) | 9.0 (8136 reviews) | 
  | **Ease of Admin** | 8.7 (13 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.7 (31 reviews) | 8.6 (14676 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (12 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 6.9 (30 reviews) | 7.7 (20223 reviews) | 

---
## Pricing

### ProProfs Survey Maker

#### Entry-Level Pricing

Plan: Free

Price: Free With One-Time Purchase

Description: Best for startups looking to get started with online surveys.

Key Features:
- Unlimited Surveys
- Unlimited Administrators & Creators
- Unlimited Ready-to-Use Questions

[Browse all 4 editions](https://www.g2.com/products/proprofs-survey-maker/pricing)

#### Free Trial

No

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Survey Maker** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 195 |

#### Feedback Management

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (171 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (131 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Survey Maker** | 8.9/10 | 16 |
| **SurveyMonkey** | 8.3/10 | 1715 |

#### Survey Management

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.2 (14 reviews) | 9.0 (1511 reviews) | 
| **Question Types** | 8.9 (14 reviews) | 8.9 (1447 reviews) | 
| **Templates** | 9.1 (13 reviews) | 8.6 (1362 reviews) | 
| **Survey Distribution** | 9.5 (14 reviews) | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.3 (11 reviews) | 8.4 (1173 reviews) | 
| **Branding** | 8.5 (11 reviews) | 8.2 (1208 reviews) | 
| **Multimedia Support** | 8.8 (11 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 9.1 (9 reviews) | 8.1 (907 reviews) | 

#### Survey Insights

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.3 (15 reviews) | 8.6 (1418 reviews) | 
| **BI Tools Integration** | 8.7 (9 reviews) | 8.0 (946 reviews) | 
| **Data Exporting** | 8.6 (12 reviews) | 8.5 (1267 reviews) | 
| **Permissions** | 9.2 (10 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | 
| **Decision Making** | Not enough data | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Survey Maker** | 8.9/10 | 5 |
| **SurveyMonkey** | 8.3/10 | 247 |

#### Customization

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 8.7 (5 reviews) | 8.6 (209 reviews) | 
| **Conditional Logic** | 8.7 (5 reviews) | 8.3 (194 reviews) | 
| **Multi-page Forms** | 9.3 (5 reviews) | 8.7 (214 reviews) | 
| **Design** | 9.0 (5 reviews) | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | Not enough data | 8.3 (198 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (206 reviews) | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **ProProfs Survey Maker** | 8.5/10 | 10 |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Brand Design Consistency** | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **Survey Deployment** | 7.7 (8 reviews) ✓ Verified | Not enough data | 
| **Feedback Collection** | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **Device Responsiveness** | 8.5 (8 reviews) ✓ Verified | Not enough data | 

#### Process Management

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Feedback Aggregation** | 8.3 (8 reviews) ✓ Verified | Not enough data | 
| **Trigger Alerts** | 8.3 (8 reviews) | Not enough data | 
| **Real-Time Analysis** | 9.0 (8 reviews) ✓ Verified | Not enough data | 
| **Real-Time Action** | 8.3 (8 reviews) | Not enough data | 

#### System Management

| Feature | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Security** | 8.8 (8 reviews) ✓ Verified | Not enough data | 
| **System Monitoring** | 8.8 (8 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to ProProfs Survey Maker (1):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | ProProfs Survey Maker | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 36.2% | 36.5% | 
| **Mid-Market** | 48.9% | 34.1% | 
| **Enterprise** | 14.9% | 29.4% | 

### By Industry

#### ProProfs Survey Maker

- **Education Management:** 10.9%
- **Automotive:** 6.5%
- **Financial Services:** 6.5%
- **Marketing and Advertising:** 6.5%
- **Hospital & Health Care:** 4.3%
- **Retail:** 4.3%
- **Computer Software:** 4.3%
- **Information Technology and Services:** 4.3%
- **Market Research:** 4.3%
- **Oil & Energy:** 4.3%
- **Other:** 43.5%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to ProProfs Survey Maker

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5246 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1038 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1143 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2915 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5426 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5246 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1003 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (954 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (209 reviews)

---
## Top Discussions

### ProProfs Survey Maker

- Title: [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) — 1 comment
  > **Top comment:** "0926884345"
- Title: [When can we expect IOS and Android app to be available for Proprofs?](https://www.g2.com/discussions/when-can-we-expect-ios-and-android-app-to-be-available-for-proprofs) — 1 comment
  > **Top comment:** "Android "

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/proprofs-survey-maker-vs-surveymonkey)