Compare ProProfs Survey Maker and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
Contact Us
ProProfs Survey Maker
Star Rating
(50)4.3 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 4 pricing plansSurveyMonkey
Star Rating
(23,465)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ProProfs Survey Maker. Users appreciate its extensive customization options, stating, "It is so much customizable. Everything is available on a single platform."
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One user noted, "I like the ease of use most about it, and I find that setting it up was easy too," which contributes to its strong reputation among a large user base.
- Reviewers mention that ProProfs Survey Maker shines with its user-friendly interface, particularly for beginners. Users have praised its "simple drag and drop feature," making it easy to create professional surveys quickly, which is ideal for those who may not have technical skills.
- According to verified reviews, SurveyMonkey's integration capabilities are a significant advantage, with users noting its seamless connection with other software like Covr, enhancing their survey experience and efficiency.
- G2 reviewers highlight that while ProProfs Survey Maker offers a variety of question types and a flexible approach to feedback collection, it struggles with market presence and user engagement, as evidenced by its low total number of reviews compared to SurveyMonkey.
- Users report that both platforms provide solid support, but ProProfs Survey Maker edges out slightly in quality of support ratings. However, SurveyMonkey's extensive resources and community support are often cited as beneficial for users seeking help with more complex survey needs.
Pricing
Entry-Level Pricing
ProProfs Survey Maker
Free
Free
With One-Time Purchase
Best for startups looking to get started with online surveys.
- Unlimited Surveys
- Unlimited Administrators & Creators
- Unlimited Ready-to-Use Questions
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
ProProfs Survey Maker
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.1
30
9.0
20,598
Ease of Use
9.4
29
9.2
20,716
Ease of Setup
9.2
15
9.0
8,051
Ease of Admin
8.7
13
8.9
7,616
Quality of Support
8.7
27
8.6
14,618
Has the product been a good partner in doing business?
9.0
12
8.8
6,665
Product Direction (% positive)
6.4
26
7.7
20,155
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
146
Not enough data
8.1
154
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
165
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.0
10
9.0
1456
8.8
10
8.9
1438
8.9
9
8.6
1356
9.7
10
8.9
1405
Survey Customization
8.5
9
8.4
1163
8.5
9
8.2
1200
8.9
9
8.1
1076
9.0
7
8.1
907
Survey Insights
8.9
11
8.6
1382
8.8
7
8.0
942
8.8
10
8.5
1261
9.2
8
8.4
1140
Agentic AI - Survey
Not enough data
7.6
150
Not enough data
7.6
151
Not enough data
8.0
153
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
197
Not enough data
7.8
151
Not enough data
8.5
204
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.9
6
|
Verified
Not enough data
7.5
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
8.6
6
|
Verified
Not enough data
Process Management
8.1
6
|
Verified
Not enough data
8.6
6
Not enough data
9.2
6
|
Verified
Not enough data
8.3
6
Not enough data
System Management
8.6
6
|
Verified
Not enough data
8.9
6
Not enough data
Categories
Categories
Shared Categories
ProProfs Survey Maker and SurveyMonkey are categorized as Online Form Builder and Survey
Unique Categories
ProProfs Survey Maker is categorized as Enterprise Feedback Management
SurveyMonkey is categorized as Feedback Analytics
Reviews
Reviewers' Company Size
ProProfs Survey Maker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
11.9%
Automotive
7.1%
Marketing and Advertising
7.1%
Information Technology and Services
4.8%
Retail
4.8%
Other
64.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Discussions
What is survey Survicate?
1 Comment
DN
0926884345Read more
ProProfs Survey Maker has no more discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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