The most important feature I think, is the workflow visibility; I can clearly see who is next in line, who has already completed approval of a certain item, etc. and who is dragging their feet. Before we were using a system of files everywhere, and we never knew which version of anything was current, and it was always a huge headache. Being cloud-based allows me to access it via my phone while I am on the floor, or when I’m away from my desk, which I thought I would never end up doing, but I do. At the end of a long day, I’m simply happy that we are no longer wasting time finding duplicate files, and figuring out which version of something we should be using. Review collected by and hosted on G2.com.
Setting it up takes longer than you’d ever think. Also, a minor pet peeve, but a real pet peeve – you can’t really attach additional links or supporting documentation to each step of a workflow, as I would like to. It’s a small thing, but I continue to run into it. Review collected by and hosted on G2.com.


