Pronto Marketing Reviews & Provider Details

Every month my account representative compiles my monthly newsletter and send it to me for my review, I request position changes and sometime request different articles, all of which is updated quickly and re-submitted to me for final approval before scheduling the email target date. I like being able to add my own customization to the newsletter including my picture and catch phrase. Review collected by and hosted on G2.com.

I am hard pressed to point at anything I don't like about them. I have been working with them since 4/2016 and can't remember a single instance that I was not happy with their service. Review collected by and hosted on G2.com.

Communication and autonomy. The communication throughout the project was very transparent with sharing of a project plan and direct communication with our assigned project manager. We always knew the stage of the project was at and could see progress as it happened. We gave input as needed but the team was able to produce a great product with minimal input after initial meetings. There were always opportunities to provide input and make changes but we thought the products that were produced were well thought out and high quality. Review collected by and hosted on G2.com.

Our project went over in expected timeline delivery. However, it was clearly communicated that it would so even with this being a down side, we were still able to account and work through this from propper communication from the project team. The product was delivered with quality and that was the most important factor in our process. Review collected by and hosted on G2.com.

Pronto support is really a model of what any service organization should strive for. Its so fast, their team is always so friendly and its been consistent for the 10 years we have worked with them. Review collected by and hosted on G2.com.

I dont know what to even say. Maybe their marketing program led us to a backlog of new clients so large that it was stressful to handle all the new business and manage all the new money we are bringing in? We did not dislike that though. Review collected by and hosted on G2.com.

What I like best about Pronto Marketing is their ability to provide a comprehensive, turnkey marketing solution tailored to MSPs. Their expertise in creating engaging content, managing SEO, and handling social media allows us to focus on our core business while knowing our online presence is in expert hands. Their responsive support and consistent delivery of high-quality marketing materials are invaluable. Review collected by and hosted on G2.com.

One area of improvement for Pronto Marketing is the level of customization and flexibility in their offerings. At times, the templates and content can feel somewhat generic, which may not always fully align with our brand voice or specific marketing goals. Additionally, more proactive insights or strategic recommendations tailored to our industry trends could enhance their value. Review collected by and hosted on G2.com.

They host our website and make the updates to our website. They hold educational webinars geared specifically to our industry. This sets them apart from other companies. Review collected by and hosted on G2.com.

One are of improvement would be the response time. Sometimes, it takes a while to get things done. Review collected by and hosted on G2.com.