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As an admin, I found the interface simple to use. Set up initially took less than an hour as I played around with the different options and what looked great on both mobile and desktop (Outlook). I was able to set up everyone's account so that the majority of the typical items on a business card (even their photo) was ready to go.
Rolling the product out to users was also simple: download the app, login with their work email, and add a few optional customizations (i.e. change their picture, optional completion of a few extra fields). Actually using the product went well too. We launched immediately at a conference and had a lot of positive feedback from those we exchanged cards with.
We researched many other competitors in our search for the right product and company for our small non-profit. Many had too many features for our needs (and a cost to show for it). We ultimately tested 7 different products. There seems to be a Microsoft Outlook glitch that is likely due to an update but caused all of the products to have field mapping issues between the digital card and the vCard shared with others (if they chose vCard download over add to contacts). This was the only company that actually responded to us and tried to determine a solution. The team thoroughly researched options to fix something that was ultimately a Microsoft issue, not a Haystack one. They gave us several options to work around the issue and the greatest thing is that if there is an update to our card (or Microsoft) the new contact information pushes out automatically to anyone we shared our digital card with - eliminating the problem.
The company has been so wonderful to us. They have listened and responded promptly to both our questions and our feedback. I would not hesitate to work with them. Review collected by and hosted on G2.com.
Our users have long job titles so we would like to have the job title on a separate line from the company. We created a work-around that works for us and this is a feature that is in the deveopment pipeline. Review collected by and hosted on G2.com.
Wow—thank you for such an insightful and detailed review! 🚀 We’re absolutely thrilled that Haystack has been a great fit for your organization and that the setup, rollout, and day-to-day use have been smooth and effective. Hearing that our platform stood out among the competition is a huge compliment, and we appreciate you sharing your experience!
We know that switching to digital business cards is a big transition, so it’s great to hear that your team found the onboarding simple and that Haystack made an impact right away at your conference.
If you ever need anything, our team is always here to help. Thanks again for choosing Haystack—we’re grateful for your support! 💡✨
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