--- title: PointOS Professional Reviews meta_title: 'PointOS Professional Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how PointOS Professional works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2025-10-30' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # PointOS Professional Reviews **Vendor:** PointOS **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About PointOS Professional PointOS Professional is designed to provide bar, club, and restaurant owners with all the right tools like integrated credit card system, inventory tracking, full reporting, customizable playlists, a photo recognition application. ## PointOS Professional Reviews ### 1. Don't waste your time **Rating:** 1.0/5.0 stars **Reviewed by:** Stephanie W. | Office Manager/Bookkeeper, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 01, 2020 **What do you like best about PointOS Professional?** It has the makings of an excellent system and price is on point. The design is excellent, back office and house accounts are covered. Simple to use. **What do you dislike about PointOS Professional?** It is unreliable and customer support, while friendly, they are non-productive. Ineffective. Quite simply, I have struggled with them for years. First install of Point OS Professional was in 2015 I believe. Then we expanded to 2 stations in 2017. Installed the PointOS xe last week due to the advice that the Professional version was unreliable because of its inability to work cohesively with Windows updates. Ok...I will buy that I suppose. However, I cannot get this version to work reliably either. Apparently every time I have a problem I am the only one or the first one to discover it. So frustrating. Checking out other options. **What problems is PointOS Professional solving and how is that benefiting you?** Inventory, house accounts, integrated credit cards. Unfortunately, I have not realized any benefits as it won't work. ### 2. Quick and easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 24, 2017 **What do you like best about PointOS Professional?** I love how the platform allows you to skip a certain amount of steps and it brings you straight to where you need to be. **What do you dislike about PointOS Professional?** Sometimes the software stalls which delays my work report. **Recommendations to others considering PointOS Professional:** Great software and I would definitely recommend for companies who are vastly excelling. **What problems is PointOS Professional solving and how is that benefiting you?** Its allows us to connect with our customers in a more fast yet settled manner. ## PointOS Professional Discussions - [What is PointOS Professional used for?](https://www.g2.com/discussions/what-is-pointos-professional-used-for) - [View PointOS Professional pricing details and edition comparison](https://www.g2.com/products/pointos-professional/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-01+17%3A41%3A08+-0500&secure%5Bsession_id%5D=363722dc-ad7b-465c-8fb9-4bd6625c7ccb&secure%5Btoken%5D=bb4133a5e3512253adcf49b64b349b41dfbd995c543d9a866697695200d4c692&format=llm_user) ## PointOS Professional Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering ## Top PointOS Professional Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,321 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)