Phrase Reviews & Product Details

Pleasant interface and smooth workflow. The setup is user-friendly, especially with the Termbase and Translation Memory.

I’ve used Phrase for several years, and I believe it’s the most user-friendly CAT tool I’ve worked with so far, even compared with a remote CAT I used for 25 years. Review collected by and hosted on G2.com.

With some of my clients using large TMs, I very often end up with hundreds (and hundreds) of false positives in the QA that I have to deactivate in order to deliver a job. Review collected by and hosted on G2.com.

It is really easy to understand and get used to this software. It is also very complete and I can manage with most of project translations. Review collected by and hosted on G2.com.

Nothing particular to be honest. Everything seems good. Review collected by and hosted on G2.com.

I find the Phrase Localization Platform really user-friendly in all terms. The platform is just perfect in my point of view, and considering my working., though I appreciate their continual efforts towards perfection in every parameters. Review collected by and hosted on G2.com.

The initial setup seemed a bit of a challenge at first, but as I got along and followed the guided instructions and steps, it became very easy and quick. So technical I do not have anything to dislike about the platform yet. Review collected by and hosted on G2.com.

The UI is very friendly and easy to use, even for beginners or for new translators who are just getting started. Its support is also quite good, and even with their new AI support system I have to say that it works better than expected. Review collected by and hosted on G2.com.

When working on bigger files, the CAT web editor lags quite a lot when trying to lock/filter segments and makes my work as a PM a bit more delicate.

The one thing that is really making me doubt more its uses is the lack of integrations with CMS or PIm software. A lot of our clients need this type of integrations and Phrase is lacking a few useful ones. Review collected by and hosted on G2.com.

Phrase is very user-friendly and offers good AI translations. It is well-organized and has everything an LSP needs. I find the new chat feature Atlas very useful; it helped me a lot in migrating from an old tool to Phrase. Thanks to Atlas, I was able to create 380 TMs at once with the correct language combinations and client numbers, which saved me a lot of time because I didn't have to do it manually. Review collected by and hosted on G2.com.

I would like to save my prompts that I use in Atlas for next time. I find Studio very expensive. We also use ElevenLabs but for that I need Blackbird again. I would like to connect ElevenLabs with Phrase without Blackbird. At Crowdin, that is possible. Creating templates does take time. Review collected by and hosted on G2.com.

Phrase TMS is extremely PM-friendly. Project Managers can find all the relevant features easily and all features and UI controls are clearly labelled and can be used intuitively. Review collected by and hosted on G2.com.

Right now, it’s not possible to link AI glossaries to their corresponding termbases or to automatically propagate updates from the master termbase to the AI glossary. Review collected by and hosted on G2.com.

What I like most about Phrase is its user-friendly interface and efficient workflow. It makes translation tasks easier to manage, helps maintain consistency, and saves time with its automation features. Review collected by and hosted on G2.com.

While Phrase is a powerful platform, some advanced features can take time to learn. Occasionally, the interface feels a bit overwhelming for new users, and performance can slow down when working on large projects. It would also be great to see more customization options and improved reporting features. Review collected by and hosted on G2.com.

I really like the ease of use of the Phrase Localization Platform, it's definitely a standout feature. I also appreciate that the system is divided by segments, which makes the translation and error correction process easier. The already established translation memories are very useful for working with different clients. Additionally, I find the platform very useful and easy to use, which encourages me to give it a rating of 10. Review collected by and hosted on G2.com.

Sometimes I have trouble accessing the platform, I don't know if it's due to technical issues, but eventually I get in and everything works perfectly. Review collected by and hosted on G2.com.

Phrase TMS has evolved quite a lot since I first used it. What I still appreciate is how approachable and intuitive it feels compared to many traditional CAT tools, but the platform has also become much more polished and feature-rich over time.

One of my biggest wishes was native desktop support for Mac users, and Phrase actually delivered that. The CAT Desktop Editor is now available for both macOS and Windows, which made the platform feel much more professional and comfortable to use for translators who prefer dedicated desktop software over browser-only workflows.

I also like that the interface has become cleaner and more organized. The workflows, dashboards, and project management tools now feel more modern and visually refined than before, while still keeping the simplicity that originally drew me to the platform.

Another noticeable improvement is the stronger integration of AI and automation features. Phrase now feels less like a simple CAT tool and more like a complete localization ecosystem, especially with machine translation, workflow automation, and reporting tools becoming much more advanced. Review collected by and hosted on G2.com.

Even though the platform has improved significantly, I still think there is room to make the desktop experience more central to the product. Ironically, after finally introducing a dedicated CAT desktop editor, Phrase announced that the desktop application will move into maintenance mode, with no major future feature development planned.

The browser version works very well, but many translators – especially power users – still prefer fully native desktop workflows with deeper shortcut customization, faster responsiveness, and tighter operating system integration.

I also think the interface could still become more visually distinctive and customizable. While it is cleaner now than it used to be, some areas still feel very utilitarian and enterprise-focused rather than optimized for long daily translation sessions. Finally, as Phrase keeps adding AI and automation features, I hope the platform continues balancing innovation with usability. One of its greatest strengths has always been how unintimidating it feels for newcomers, and it would be a shame if the interface eventually became overloaded with advanced enterprise functionality. Review collected by and hosted on G2.com.

The platform still provides a very smooth workflow for localization management, especially for small teams. The Figma integration remains one of the strongest features for designers and product teams, making string management and updates much faster. We also appreciate the clean interface and the overall ease of onboarding for new team members. Review collected by and hosted on G2.com.

More flexibility in user role customization would still be very valuable for growing teams with different workflows and responsibilities Review collected by and hosted on G2.com.