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Phrase Reviews & Product Details

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LSP plan: Business

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Phrase Reviews (1,367)

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Reviews

Phrase Reviews (1,367)

View 1 Video Reviews
4.5
1,367 reviews

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RG
Rita G.
Customer Success
Mid-Market (51-1000 emp.)
"Fast, Smooth Collaboration with Great AI Suggestions and Translation Memory"
5/5
What do you like best about Phrase?

It lets me update the application’s text strings easily and collaborate smoothly with others. It also keeps all languages synchronized, and I really appreciate the helpful AI suggestions for my language. I especially love the platform’s translation memory feature—the speed at which it proposes alternative translation options is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

It would be helpful to have clearer instructions for certain tasks, and the key detection still needs improvement. At times, the AI seems to lack enough context, and the user interface could also benefit from some recent improvements. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thanks for your review, it's brilliant that Phrase makes it easier to manage translation tasks and streamlines communication within the team. We're glad you are making use of the AI-driven translation features and that your languages are kept synchronized. We always look at ways to improve and enhance Phrase so your suggestions are helpful!

Dawid G.
DG
Dawid G.
Freelance Translator
Small-Business (50 or fewer emp.)
"A Great Tool for Professional Translators"
5/5
What do you like best about Phrase?

What I like most about Phrase is the automatic confirmation of identical segments, which saves a lot of time on large projects. I also appreciate the ability to sort strings by different criteria, such as confirmed/unconfirmed status or fuzzy match percentages, as this makes project management much easier.

Another feature I find very useful is the F8 keyboard shortcut for inserting tags quickly and accurately, which helps maintain formatting consistency and improves productivity. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

What I like least about Phrase is finding and navigating to assigned jobs. I find the job lists somewhat unintuitive, and in many cases I prefer to ask the Project Manager to send me a direct link to the assignment.

Even when I receive and use the link, I often struggle to find the same job later from within Phrase itself. As a result, I end up clicking the original link again. However, after I have already accepted the assignment, that same link often no longer takes me directly to the job, which can be frustrating and time-consuming. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for leaving a review! It's wonderful to hear Phrase helps you to save time on large projects and you find the F8 keyboard shortcut especially useful. I'm sorry you have frustrations with navigating to your assigned jobs, but glad overall Phrase solves many of the challenges you face in your daily work.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Easy to Use"
4/5
What do you like best about Phrase?

It's easy to use, looks nice and clean and has a good overview. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I think there's too many clicks to enter a language as well as entering a specific project. I'm a fairly new user so perhaps I just haven't found the best way yet. I also would have liked the Figma plugin to be better. In my company we've built our own. Review collected by and hosted on G2.com.

JO
Jayson O.
Member Leadership Staff
Mid-Market (51-1000 emp.)
"Sleek, Easy-to-Use UI with Great Integrations for Fast Multilingual Translation"
5/5
What do you like best about Phrase?

I like so many things about Phrase that picking a single favorite is tough. It has a sleek, practical user interface that makes it very easy to use. I also love being able to use it online, along with its integrations with other services. Together, these make cross-platform work smoother and help support different file types. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I’m very happy with Phrase and would recommend it to developers like me, or to anyone who needs to translate documents into multiple languages quickly. On top of that, the support team always responds very quickly to requests. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for this great review! We're so glad Phrase has replaced the manual spreadsheet and JSON work and made documentation translation easier across your open-source projects. Great to hear our support team has been quick to help too.

SF
Sinko F.
Senior Executive
Small-Business (50 or fewer emp.)
"Modern, Easy-to-Use Platform with Impressive Collaborative Translation"
4.5/5
What do you like best about Phrase?

The best thing about this platform is its collaborative translation feature, which lets several translators work together at the same time. It’s easy to use and feels modern, which makes the overall experience better. They also deliver translated documents that include images, and I found that both impressive and genuinely useful. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

It integrates with virtually all leading content management platforms and offers support for almost all spoken languages. A few less common ones are still missing, but they may be added soon. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for this great review! We're glad the collaborative translation feature and support for documents with images are making teamwork smoother. Thanks also for flagging the less common languages still missing from our integrations that's useful feedback to take to our Product team.

HT
Haylom T.
Web Developer
Small-Business (50 or fewer emp.)
"Simple, Intuitive Interface with Excellent Search and Fast Support"
4.5/5
What do you like best about Phrase?

I love the simple, intuitive interface, which makes it easy for anyone to start using this tool right away. The search function is excellent for finding all text resources that contain a specific word. I also appreciate the ability to flag a wording change, so translators working in other languages know they don’t need to re-edit their existing translations of that text. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I’ve been using Phrase for quite some time now, and so far I don’t have a single complaint—it works wonderfully. It’s an excellent product at a reasonable price, and the customer service has been fast and helpful whenever I’ve needed it. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for such a detailed review! We're glad the search function and wording-change flags are making it easy to manage translations across all your products, and that our support team has been quick to help. It's great you can't find a complaint with Phrase, we're always glad when our customers say this!

FO
Franco O.
Software Engineer
Small-Business (50 or fewer emp.)
"Incredible Translation Memory and Context Viewing for Smooth Translation Management"
5/5
What do you like best about Phrase?

The translation memory management is incredible, and it supports a wide variety of formats. The application has a brilliant translation memory, and I really like being able to view translations in context. Overall, it works wonderfully thanks to its strong feature set, offering a great way to manage translations. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

The editing tools feel somewhat limited, and I wish the interface were more intuitive. We also sometimes run into minor punctuation errors, and the documentation could definitely be improved. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Phrase: agile and clear translation, although the price could improve"
4.5/5
What do you like best about Phrase?

I like that Phrase has a very clean and clear interface to work with, more than Trados, and that it supports many formats. It's lightweight; the desktop version is fine and the online version is magnificent. I can access all the menus very quickly, it works very well, and the terminological databases and shortcuts are clear and efficient for me. I also find the AI-powered machine translation tool I've used recently to be cool. The tutorials and learning information on the page made the setup much easier; the procedure was a bit long, but it wasn't difficult. As a tool, Phrase is agile, simple, and functional. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I don't see any problem with Phrase; maybe the price could be improved. I don't know the exact prices because it depends on the plan, so there might be some leeway there. Review collected by and hosted on G2.com.

Response from Pamela Ghosal of Phrase

Our AI-powered machine translation capability is clearly delivering value in your post-editing process, and we're pleased you highlighted this. We're grateful that you wrote this review; your praise for our clean interface and efficient terminological shortcuts resonates with us. We've noted your pricing feedback and will share it with our team

-- The Phrase Team

MW
Maria W.
Project Manager
Small-Business (50 or fewer emp.)
"Powerful Automation, Excellent Reporting, and Robust Translation Management"
5/5
What do you like best about Phrase?

Its powerful automation capabilities have been a huge help, with several options that make it easy to set up the workflows I need. I also really like the reporting features, and the connectivity options are excellent. On top of that, I appreciate the robust translation management capabilities, and the regular updates help ensure a consistently good experience. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

Because our project’s requirements are quite complex, the options for modifying the system feel limited. File storage could also be improved. Review collected by and hosted on G2.com.

Response from Beth Anderson of Phrase

Thank you for this thorough review! We're glad the automation, reporting, and connectivity options are helping you stay on top of complex workflows. Your feedback on file storage has been noted, we want to give our users the best experience.

Osama H.
OH
Osama H.
GM
Small-Business (50 or fewer emp.)
"Easy Day-to-Day Translation and Localization Work"
4/5
What do you like best about Phrase?

Ease of use when handling day-to-day translation and localization work. Review collected by and hosted on G2.com.

What do you dislike about Phrase?

I think there should be:

1. a tool for quotation only. All uploaded files are consumed directly from the working capacity quota.

2. No feature lock repetitions within translatable files with the exception of first occurrence. Review collected by and hosted on G2.com.

Questions about Phrase? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sancley M.
SM
Sancley Mendes Vieira
•
Last activity almost 5 years ago

How do I edit a project save?

Farida P.
FP
Farida Pasha Aliyeva
•
Last activity 6 days ago

Phrase: Intuitive UI and QA features, but can you ignore a repeated spelling error faster?

Pricing Options

Pricing provided by Phrase.

LSP plan: Business

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LSP plan: Enterprise

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Direct plan: Enterprise

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Phrase Comparisons
Phrase Features
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Collaborative Translation
Client Portal
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Resource Management
Computer-Assisted Translation
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