"On paper" PEXIP looked like it would resolve our hybrid Google Meet hardware meeting rooms and Microsoft Teams integration headache, so I was initially skeptical how easy this solution appeared to work.

From speaking with the sales team at Pexip, to the purchase of licenses, to integration, to using in our live/busy office was seamless.

No convoluted configuration/integration process.

We have had zero performance issues with the solution and hace been using PEXIP for months. Review collected by and hosted on G2.com.

I have not experienced any downsides to Pexip to date, with the solution or the Pexip team. Review collected by and hosted on G2.com.

Pexip provides seamless integration with existing SIP/H.323 hardware and Microsoft Teams CVI, offering detailed audit logs and flexible recording-purge workflows. It simplifies audit preparations and reduces workload during regulatory cycles. Review collected by and hosted on G2.com.

I really appreciate Pexip's capability to integrate seamlessly with our existing SIP/H.323 hardware and Microsoft Teams CVI at our Charlotte pharma sites. This avoids costly hardware upgrades and provides a smooth connection. The detailed meeting audit logs are a major plus, simplifying my preparations for HIPAA quarterly regulatory audits. In particular, Pexip's flexible recording-purge workflows let me set custom retention periods or fully clear sensitive recordings, and its clean log metadata integration with Splunk SIEM reduces stress during audit evidence collection. Overall, these features significantly reduce my workload during audit cycles. Review collected by and hosted on G2.com.

Since we’re in a Google for Enterprise environment, Pexip has been great for integrating our meeting rooms with Google Meet. Review collected by and hosted on G2.com.

So far, I honestly haven’t found any real downsides. Review collected by and hosted on G2.com.

The best thing about Pexip is the quality of their support. Besides constantly providing updates on the status of the case, they do everything possible to investigate it and find a solution.

Another great advantage of Pexip is its seamless integration with Microsoft Teams, which is constantly updated to guarantee top performance. On top of that, it offers amazing UI/UX customization, allowing you to tailor the environment with your company's branding and give users a smooth, one touch join experience.

And the centralized monitoring in Pexip Control Center, the detailed data and analytics it provides are extremly useful for troubleshooting. Review collected by and hosted on G2.com.

There is still a room for improvement in Pexip's reporting and analytics. It would be very helpful to have more granular data export options, allowing us to select specific metrics before exporting, as well as tha ability to schedule automated reports. Additionally, simplifying the administration UI for complex routing configurations would make day to day management even better. Review collected by and hosted on G2.com.

I appreciate that the platform is relatively easy to deploy and has delivered consistently reliable performance. The onboarding was a pleasant experience and the team made it friction free for us. Pexip also continues to expand its capabilities, allowing our company to provide enhanced functionality to end users without the disruption and expense of switching platforms. Review collected by and hosted on G2.com.

Some of the credentials required to configure the environment must be obtained directly from Pexip. It would be helpful if administrators could retrieve this information independently through the management portal.

Pexip also relies on third-party partners for telephony capabilities, while much of the configuration and integration is left to the customer. The initial setup was challenging, although the environment has been straightforward to manage since it was properly configured. Pexip would benefit from having a more established telephony partner, a simpler integration process, and greater involvement during onboarding. They were very helpful however while troubleshooting and provided suggestions Review collected by and hosted on G2.com.

Pexip’s EU-localized media storage is critical for our German operations, removing cross-border data transfer compliance risks entirely. Every client video call creates permanent, uneditable audit logs linked to customer records, drastically cutting the time I spend prepping materials for BfDI audits. Layered access permissions also make it simple to log formal meeting consent for sensitive enterprise consultations. Review collected by and hosted on G2.com.

There are no ready-made report layouts tailored to BfDI audit requirements, so I spend hours each week reworking raw log exports manually. It lacks native two-way sync with our compliance CRM; copying consent and session details into client profiles daily creates error risks and gaps in our traceability chain. Initial configuration also lacked pre-built DSGVO rule sets, slowing our full rollout. Review collected by and hosted on G2.com.

I like Pexip for its easy setup and minimal troubleshooting, which is great for our small IT team. It connects seamlessly to client calls using the hardware we have in our conference rooms. It's incredibly easy, almost plug and play, making it a valuable tool that works without a hitch. Review collected by and hosted on G2.com.

I don't like that the threshold for licenses is set at 10, which doesn't suit us since we only have 5 pieces of hardware that can utilize Pexip. Starting with 5 licenses would be a better option for us. Review collected by and hosted on G2.com.

Pexip’s healthcare-focused security framework is its greatest strength, fully aligning with GDPR, PsychThG and SGB V to shield all confidential patient information during video interactions. The consistently clear audio and steady video performance hold up well during extended therapy appointments, while seamlessly linking our on-site consultation spaces and remote team members. Its uncomplicated interface requires almost no technical training, letting all clinical staff operate the platform autonomously. It also enables accessible remote care for patients with mobility issues and unifies cross-team discussions, eliminating the data vulnerabilities of generic consumer video solutions. Review collected by and hosted on G2.com.

The mobile layout is awkward to navigate for quick informal case discussions outside the clinic. Its native note-taking functions are overly simplistic and cannot synchronize with our existing patient record systems. Furthermore, it does not include specialized reporting tools built for PsychThG audits, which means our team has to manually organize log data to fulfill regulatory requirements. Review collected by and hosted on G2.com.

I use Pexip for video meetings and really appreciate how it brings different platforms like Teams and Zoom together in one place. It makes it easy to join meetings with clients and internal teams without running into compatibility issues. I especially like its interoperability and the way it manages connections smoothly, so the meeting experience stays consistent whether I’m in the office or working remotely. It’s also very easy to use—joining meetings is straightforward, even from meeting room systems. On top of that, I value its reliability and stable video quality, which make a noticeable difference during important calls. Review collected by and hosted on G2.com.

One area where I think Pexip could improve is the UI/UX, since it doesn’t feel as modern or as intuitive as some other platforms. The initial setup and configuration can also be a bit complex, especially for new users who are just getting started. Occasionally, I’ve run into minor connection or compatibility hiccups with certain devices or networks, although it doesn’t happen very often. Review collected by and hosted on G2.com.

I like Pexip for its unmatched video interoperability, as it acts as a secure 'bridge' between different video platforms and hardware, allowing seamless communication. This creates a 'just works' environment, eliminating the need for user training or IT intervention. It's also a certified Microsoft Cloud Video Interop (CVI) partner, which is great for connecting various systems with Microsoft Teams. Review collected by and hosted on G2.com.

Pexip is highly regarded for its video interoperability and security, particularly for enterprise, government, and healthcare sectors. However, users have identified several areas for improvement, ranging from user interface complexity to cost and feature parity with competitors. Users often find the interface complex for newcomers, requiring more training compared to simpler platforms like Zoom or Teams. The administration side can be overwhelming, with too many options available, making setup and troubleshooting daunting for non-technical users. The mobile app has been cited as having reduced functionality compared to the desktop version. Review collected by and hosted on G2.com.