MERGE Reviews & Provider Details

I like MERGE's unified API approach as it eliminates the need for building and maintaining separate connectors, which reduces engineering overhead and accelerates time-to-market. I also appreciate the scalability, compliance, and security aspects they offer, along with a developer-friendly experience. The built-in monitoring and error handling features are great as they reduce the support burden compared to internal tools. Their single unified API for reading and writing customer data across systems really streamlines operations and cuts down on custom codes and maintenance debt. Additionally, MERGE's link-flow is a big plus, helping with self-service authorizations and instance account token provisioning to accelerate customer onboarding. The seamless onboarding and consistent data syncing build trust and foster adoption, providing an overall better customer experience. I also value their support of hundreds of integrations across different categories, which future-proofs our product roadmap. Review collected by and hosted on G2.com.

While read operations are robust, complex write operations like bulk updates and transaction consistency could benefit more from more documenting and tooling. Explicit write contracts per category can be a matrix that states each common model which fields are writable, which are immutable, and which require provider-specific scope, including parity notes per vendor. Review collected by and hosted on G2.com.

I like that Perkuto offers a variety of Marketo templates that are easy to use, customizable and responsive across devices. These templates help me improve target performance with better design and a responsive experience. Review collected by and hosted on G2.com.

There is a lack of knowledge base for users. It would be better to have a user guide and documentation with detailed explanations and tutorials. Review collected by and hosted on G2.com.

The professionality and expertise in project management and Marketo as a platform itself. At no point did I feel that the problems we explained or our desires were something Perkuto couldn't handle or didn't understand. Review collected by and hosted on G2.com.

Wouldn't say there are any downsides. Everything in the communications was perfect, from # meetings to # of emails. Review collected by and hosted on G2.com.

Perkuto helped us with a variety of projects, including an email template rebrand, Bizible implementation, integration field audit, and setting up various program templates. Review collected by and hosted on G2.com.

Expert knowledge and experience were always present amongst their consultants. Review collected by and hosted on G2.com.

We started out with a 3-month engagement for medical leave coverage and they were so comprehensive and impressed the greater team we began a long-term relationship to help as an extension of our Marketo capabilities. Review collected by and hosted on G2.com.

The fact that they are a Marketo-only shop means they have consultants that understand the idiosyncrasies of the system and can help with the minute details of an issue. The team has also been knowledgeable, responsive, and excited to work with us! Review collected by and hosted on G2.com.

Perkuto's consultants were assigned to help us through our implementation of Marketo. We were completely new to the platform, and they provided tremendous support to us for onboarding, walking us through the technical integration with our custom CRM, providing us with training and recommendations for marketing programs based on our business needs. Review collected by and hosted on G2.com.

The consultants at Perkuto are all very knowledgeable when it comes to Marketo, and they took the time to understand our business needs and our marketing automation goals in order to make good use of our consulting hours. Our on-site consultant, Hilary, was especially great - we had two days of intensive training with her in our office and it provided a lot of value to our team, as Marketo is quite a daunting platform to navigate through and none of us had any experience with it previously. She was patient with all our questions and went the extra mile to ensure we understood the basics and were set up for success. Review collected by and hosted on G2.com.

Perkuto helped us onboard Marketo and integrate it to Microsoft Dynamics CRM and are building our automated marketing programs while providing marketing strategy advice, training, documentation, and operational support. Review collected by and hosted on G2.com.

The team at Perkuto is always available to answer our questions or provide support.

They adapt well to changes in scope or changes in the roadmap, and are always willing to make an effort to accomodate our needs, making them a good fit for agile marketing and development teams.

Their staff is great and extremely respectful and professional. Review collected by and hosted on G2.com.

I worked closely with the Perkuto team on not only cleaning up our Marketo instance but on implementing our GDPR compliant subscription centre for all of our marketing programs. Its scale and scope was vast and the level of detail needed to be thorough for compliance seemed daunting. I truly don't know if I could have pulled off the implementation of that program without the help of Perkuto. Review collected by and hosted on G2.com.

The attention to detail Perkuto provides helped me graduate my understanding of our Marketo instance to a new level. Review collected by and hosted on G2.com.

Perkuto trained our Marketing team when we transitioned to the Marketo platform. They also provided support on the launch of our nurture programs. Review collected by and hosted on G2.com.

Everyone on the Perkuto team has been easy to work with. The team has helped come up with custom solutions to meet our needs. They quickly jumped in when we needed support launching a new nurture program. Review collected by and hosted on G2.com.

Perkuto helped us integrate our highly customized Dynamics CRM. It was a very complex process, and I know we would have not have been able to be up and running without them! They provide ongoing consultation to us as we continue to get Marketo up and fully running. Review collected by and hosted on G2.com.

I appreciated how responsive and knowledgeable the entire team has been. Review collected by and hosted on G2.com.