# MERGE Reviews
**Vendor:** MERGE  
**Category:** [Marketing Automation Consulting Providers](https://www.g2.com/categories/marketing-automation-consulting)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 57
## About MERGE
Create exceptional digital experiences with Adobe Experience Cloud. Let our experts be your guide to bring together data, audiences, customer journeys, content management, marketing workflow, and commerce. MERGE is recognized as a Gold Adobe Solutions Partner with more than 90 certifications and expertise across Marketo, Workfront, and AEM.



## MERGE Pros & Cons
**What users like:**

- Users value the **ease of the unified API process** in MERGE, streamlining operations and enhancing efficiency. (1 reviews)
- Users highlight the **ease of use** of MERGE, enjoying a streamlined experience through its unified API and seamless onboarding. (1 reviews)
- Users value MERGE for its **efficiency** , streamlining operations and reducing engineering overhead with a unified API approach. (1 reviews)
- Users value MERGE&#39;s **unified API approach** , enhancing scalability, security, and streamlining operations for a better experience. (1 reviews)
- Users value MERGE&#39;s **developer-friendly unified API** that streamlines operations and enhances overall efficiency and customer experience. (1 reviews)
- Growth (1 reviews)
- Personalization (1 reviews)
- Positive Experience (1 reviews)
- Quality (1 reviews)
- Response Time (1 reviews)

**What users dislike:**

- Users feel there is **insufficient guidance** for complex write operations, lacking proper documentation and tooling support. (1 reviews)
- Users feel that the **technical complexity** of MERGE&#39;s documentation and tooling for write operations needs improvement. (1 reviews)
- Users find **understanding difficulties** in complex write operations, needing better documentation and tools for improved functionality. (1 reviews)

## MERGE Reviews
  ### 1. Streamlined Integrations with Unified API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul J. | HCI Engineer, Computer Software

**Reviewed Date:** December 08, 2025

**What do you like best about MERGE?**

I like MERGE's unified API approach as it eliminates the need for building and maintaining separate connectors, which reduces engineering overhead and accelerates time-to-market. I also appreciate the scalability, compliance, and security aspects they offer, along with a developer-friendly experience. The built-in monitoring and error handling features are great as they reduce the support burden compared to internal tools. Their single unified API for reading and writing customer data across systems really streamlines operations and cuts down on custom codes and maintenance debt. Additionally, MERGE's link-flow is a big plus, helping with self-service authorizations and instance account token provisioning to accelerate customer onboarding. The seamless onboarding and consistent data syncing build trust and foster adoption, providing an overall better customer experience. I also value their support of hundreds of integrations across different categories, which future-proofs our product roadmap.

**What do you dislike about MERGE?**

While read operations are robust, complex write operations like bulk updates and transaction consistency could benefit more from more documenting and tooling. Explicit write contracts per category can be a matrix that states each common model which fields are writable, which are immutable, and which require provider-specific scope, including parity notes per vendor.

**What problems is MERGE solving and how is that benefiting you?**

I use MERGE to read and write customer data across various tools via one interface, reducing developer time with a unified API, lowering custom code maintenance, and enhancing customer onboarding with self-service authorizations.

  ### 2. My Experience with Perkuto's Marketo Templates

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sanna E. | Global Product Marketing Manager, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about MERGE?**

I like that Perkuto offers a variety of Marketo templates that are easy to use, customizable and responsive across devices. These templates help me improve target performance with better design and a responsive experience.

**What do you dislike about MERGE?**

There is a lack of knowledge base for users. It would be better to have a user guide and documentation with detailed explanations and tutorials.

**What problems is MERGE solving and how is that benefiting you?**

Better lead generation with Perkuto. The Perkuto team started by conducting a thorough assessment of our Marketo instance and current marketing efforts. They analyzed data, reviewed existing campaigns, and interviewed our marketing team to get a better understanding of their needs and goals. The Perkuto team then implemented the strategy in Marketo, customizing the platform to our specific needs. They set up campaigns, create landing pages and forms, and integrated Marketo with our CRM system. As a result of working with Perkuto, we were able to improve their lead generation efforts and see better results from their marketing automation campaigns.

  ### 3. Great Agency for Marketo Support & Development

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonas W. | Global Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about MERGE?**

The professionality and expertise in project management and Marketo as a platform itself. At no point did I feel that the problems we explained or our desires were something Perkuto couldn't handle or didn't understand.

**What do you dislike about MERGE?**

Wouldn't say there are any downsides. Everything in the communications was perfect, from # meetings to # of emails.

**Recommendations to others considering MERGE:**

Think about what exactly you need and what the result should look like. If that is clear from the beginning, then Perkuto will be able to execute it in no time (depending on the complexity of the project, of course).

**What problems is MERGE solving and how is that benefiting you?**

We needed a new master email template for our Marketo instance to match our latest brand designs and to be able to build emails more speedily and efficiently. With the new template they have coded, based on our designs, we can now execute quicker on sending an email to our database. Our average build time went down from ±45 minutes per email to 30 minutes.

  ### 4. Agency with top-notch Marketo Experts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**Describe the project or task MERGE helped with:**

Perkuto helped us with a variety of projects, including an email template rebrand, Bizible implementation, integration field audit, and setting up various program templates.

**What do you like best about MERGE?**

Expert knowledge and experience were always present amongst their consultants.

**What do you dislike about MERGE?**

Some deliverables came in late towards the end of our engagement however, this is quite understandable given the strain/pressure the pandemic has placed on digital marketing and Marketing Ops teams. Our PM was transparent of this and helped us wherever should could with this.

**What problems is MERGE solving and how is that benefiting you?**

Marketing influence and attribution. It was super helpful being able to measure this with Bizible and have it allows us to make data-driven decisions for our marketing efforts.

  ### 5. Stop gap engagement turned into longer term relationship

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sydney F. | Marketing Program Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2020

**Describe the project or task MERGE helped with:**

We started out with a 3-month engagement for medical leave coverage and they were so comprehensive and impressed the greater team we began a long-term relationship to help as an extension of our Marketo capabilities.

**What do you like best about MERGE?**

The fact that they are a Marketo-only shop means they have consultants that understand the idiosyncrasies of the system and can help with the minute details of an issue. The team has also been knowledgeable, responsive, and excited to work with us!

**What do you dislike about MERGE?**

We haven't encountered anything we dislike yet

**What problems is MERGE solving and how is that benefiting you?**

The team at Perkuto is becoming a trusted advisor and bandwitdth resource for our team. They have already provided great insight and best practices and I look forward to them continuing to be an extension of our team.

**Official Response from Sarah Frazier:**

> Thank you for your comments, Sydney. We are delighted to work with your team and provide the needed Marketo support. We appreciate your trust and partnership and look forward to continuing our engagement with you!

  ### 6. Awesome consultants to work with!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michele C. | Senior Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2019

**Describe the project or task MERGE helped with:**

Perkuto's consultants were assigned to help us through our implementation of Marketo. We were completely new to the platform, and they provided tremendous support to us for onboarding, walking us through the technical integration with our custom CRM, providing us with training and recommendations for marketing programs based on our business needs.

**What do you like best about MERGE?**

The consultants at Perkuto are all very knowledgeable when it comes to Marketo, and they took the time to understand our business needs and our marketing automation goals in order to make good use of our consulting hours. Our on-site consultant, Hilary, was especially great - we had two days of intensive training with her in our office and it provided a lot of value to our team, as Marketo is quite a daunting platform to navigate through and none of us had any experience with it previously. She was patient with all our questions and went the extra mile to ensure we understood the basics and were set up for success. 

**What do you dislike about MERGE?**

Nothing to dislike - although I wish they had an office in Vancouver so it'd be easier to have more on-site consulting! 

**Recommendations to others considering MERGE:**

I would definitely recommend Perkuto to those who need guidance in implementing Marketo. Their team is knowledgeable, efficient and will make the best of your consulting hours to help your company reach its marketing automation goals.

**What problems is MERGE solving and how is that benefiting you?**

Perkuto has been holding our hand and guiding us through our implementation of Marketo as our new marketing automation platform, providing us with training on how to build out campaigns with best practices in place and making sure we feel supported throughout the process. Without Perkuto, it would probably take our team a lot longer to get Marketo up and running.

**Official Response from Sarah Frazier:**

> Thank you for your kind words, Michele. We'll be sure to pass your comments along to Hilary, too. (We agree, she's awesome!) Thank you for choosing Perkuto to assist with your Marketo implementation!

  ### 7. Perkuto's team is always available to support us with their expertise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carl C. | Product Manager - Marketing Automation, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**Describe the project or task MERGE helped with:**

Perkuto helped us onboard Marketo and integrate it to Microsoft Dynamics CRM and are building our automated marketing programs while providing marketing strategy advice, training, documentation, and operational support. 

**What do you like best about MERGE?**

The team at Perkuto is always available to answer our questions or provide support. 
They adapt well to changes in scope or changes in the roadmap, and are always willing to make an effort to accomodate our needs, making them a good fit for agile marketing and development teams. 
Their staff is great and extremely respectful and professional.

**What do you dislike about MERGE?**

Lack of expertise in specific areas at times, but we were working on a custom integration which brought its own complexities and particularities. QA is great but can also be slightly improved, e.g. regression testing.


**What problems is MERGE solving and how is that benefiting you?**

Generating more demand and improving operational efficiencies for marketing and sales teams. 
We have achieved economies of time and ressources, we have internalized a lot of technical knowledge, we've improved our marketing programs 

  ### 8. It truly is the power of Marketo PERFECTED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan M. | Marketing Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2019

**Describe the project or task MERGE helped with:**

I worked closely with the Perkuto team on not only cleaning up our Marketo instance but on implementing our GDPR compliant subscription centre for all of our marketing programs. Its scale and scope was vast and the level of detail needed to be thorough for compliance seemed daunting. I truly don't know if I could have pulled off the implementation of that program without the help of Perkuto.

**What do you like best about MERGE?**

The attention to detail Perkuto provides helped me graduate my understanding of our Marketo instance to a new level.

**What do you dislike about MERGE?**

It's hard to be critical in this sense when I've had such an overwhelmingly great experience with Perkuto.

**What problems is MERGE solving and how is that benefiting you?**

GDPR compliance has been achieved and we have guidelines to keep data integrity for our Marketo instance in order.

  ### 9. Marketing Automation Gurus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Klaudia R. | Team Lead, Marketing Automation, Wireless, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2019

**Describe the project or task MERGE helped with:**

Perkuto trained our Marketing team when we transitioned to the Marketo platform. They also provided support on the launch of our nurture programs. 

**What do you like best about MERGE?**

Everyone on the Perkuto team has been easy to work with. The team has helped come up with custom solutions to meet our needs. They quickly jumped in when we needed support launching a new nurture program.

**What do you dislike about MERGE?**

Not much, we have been happily working together for the past year.

**What problems is MERGE solving and how is that benefiting you?**

We are using Perkuto to help the team navigate Marketo, as we are new to the platform. They have been helpful in training the team as well as helping us setup and test a few nurture programs.

  ### 10. True Exports and Please to Work With

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber D. | Marketing Technology Manager, Hospitality, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**Describe the project or task MERGE helped with:**

Perkuto helped us integrate our highly customized Dynamics CRM. It was a very complex process, and I know we would have not have been able to be up and running without them! They provide ongoing consultation to us as we continue to get Marketo up and fully running. 

**What do you like best about MERGE?**

I appreciated how responsive and knowledgeable the entire team has been. 

**What do you dislike about MERGE?**

I can't think of any dislikes caused by Perkuto. 

**What problems is MERGE solving and how is that benefiting you?**

Perkuto has helped us build out drip campaigns and batch campaigns as our CRM has intentional duplicates which make it very difficult to work in. Without Perkuto, we would still have major issues in our email programs because of the intentional duplicates. 

  ### 11. Talented group of Experts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prakruti M. | Marketing Automation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2019

**Describe the project or task MERGE helped with:**

We hired them for implementing lead scoring in Marketo. 

**What do you like best about MERGE?**

Their team was very talented. our dedicated consultant helped us throughout the project and was asking the right questions, and always confirming the facts before implementing. They were very professional and through in documenting the processes. 

**What do you dislike about MERGE?**

I don't think so they were any downside. They deliver the results exactly what's been asked and expected from them. 

**What problems is MERGE solving and how is that benefiting you?**

Marketo support. All the consultants have marketo knowledge and certified expert so it's easy to talk to them and explain the goals/ problems which we were hoping to solve for. 

  ### 12. Amazing Marketo Expertise!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wilfrid B. | Sr Marketing Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2019

**Describe the project or task MERGE helped with:**

We use concierge hours from Perkuto. This allow us to be very flexible in term of daily support and also access different expertise within the Perkuto team. The team is very responsive and eager to help.

**What do you like best about MERGE?**

Perkuto helped us on our rebranding effort and the email and landing page Marketo templates were best in class.

**What do you dislike about MERGE?**

They are not local and based in Montreal.

**What problems is MERGE solving and how is that benefiting you?**

For our case it was really the level of expertise in email and anding page Marketo templates. 

  ### 13. Excellent Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2019

**Describe the project or task MERGE helped with:**

Landing Page/Email Template Implementation
List Import for EMEA 
Support with re-branding design studio assets

**What do you like best about MERGE?**

The team has been super helpful. Quick turn around on all requested projects specially on urgent template updates. On time list imports which is a big deal for us for our weekly MQL goals. Big thank you to the team for helping us get all our re-branding set within 2 weeks deadline. 


**What do you dislike about MERGE?**

None so far that I can think of... we have been extremely happy with the service.

**What problems is MERGE solving and how is that benefiting you?**

Extra hands in getting all the one-off projects completed on time.

  ### 14. Working with Perkuto

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2019

**Describe the project or task MERGE helped with:**

Perkuto helped our company integrate Marketo into our Dynamics CRM. Our environment is very complicated and Perkuto jumped right in, designed the best solution and helped us implement it and it's been working great sense. 

**What do you like best about MERGE?**

Their technical experience and how quickly everyone is to answer our questions and get items resolved as quickly as possible. 

**What do you dislike about MERGE?**

I don't have any disliked. I have been very pleased and impressed working with them.

**What problems is MERGE solving and how is that benefiting you?**

Integrating Marketo into our Dynamics CRM was very complicated and a challenge

  ### 15. Great Onboarding Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ross C. | CEO & Co-Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2019

**Describe the project or task MERGE helped with:**

Perkuto helped me onboarding and implementation with Bizible 

**What do you like best about MERGE?**

I really enjoyed working with Carey, who was professional, friendly and got things done in exactly the timeline I needed them to be done. She had a clear plan, and we worked well together in completing it quickly.

**What do you dislike about MERGE?**

The handoff from Bizible > Perkuto was not ideal, but this was not Perkuto's fault.

**What problems is MERGE solving and how is that benefiting you?**

Getting Bizible installed, and thus getting attribution data.

  ### 16. Perkuto offers Marketo Expertise at an affordable price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**Describe the project or task MERGE helped with:**

We had several different initiatives/projects including developing outbound sales emails, a new user experience Marketo workflow, nurture campaign enhancements and education, dedicated IP tutorials, and Salesforce Data Connector tutorials.

**What do you like best about MERGE?**

The Perkuto team was very attentive, very organized, flexible and provided us the Marketo intelligence and bandwidth that we needed. They allowed us to shift from project to project and clearly outlined our progress throughout our engagement. The team was very well educated and evolved our Marketo learning curve faster than we expected.

**What do you dislike about MERGE?**

We did have a change in Account Managers a couple of times, which is understandable. This sometimes made it challenging on our internal teams which also shifted between departments.

**Recommendations to others considering MERGE:**

Identify your challenges and clearly define your goals and projects prior to engaging with Perkuto, as this will allow you to accomplish more in the same timeframe.

  ### 17. Easy to use, easy to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Portia L. | Director, Demand Generation, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2018

**Describe the project or task MERGE helped with:**

I reached out to Perkuto to ask about their Marketo email templates. I was debating between forking out for a master template or buying a pre-made template that I could upload and alter myself.

**What do you like best about MERGE?**

The templates are built to work seamlessly in the Marketo 2.0 editor. Once I uploaded, I could get started right away. The Perkuto reps were responsive and easy to work with. 

**What do you dislike about MERGE?**

These are generic and I did have to dig into the code and make changes so that every module was ready to use in line with our brand guidelines - knowing that would save me a ton of time down the line. That process was time consuming, but to be fair, I didn't buy a custom master template and understood that I would have to do some manual work to make this work for me. 

  ### 18. Helped a Marketo Rookie

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 27, 2018

**Describe the project or task MERGE helped with:**

We are new to Marketo and Perkuto designed templates for our emails. We were looking for basic templates to match our other branding, with minimal automation, though we do have Marketo snippets included. 

**What do you like best about MERGE?**

Perkuto was very consultative. They were clear on their needs for discovery and when they delivered the work there was minimal back and forth. Very well managed. 

**What do you dislike about MERGE?**

We are through our first set of deliverables and there's nothing I didn't like about working with them. 

**Recommendations to others considering MERGE:**

When it came to the use of the templates designed for us, I brought in our operations folks and Perkuto has the right people on the call as well. Other than that, I worked directly with our client services manager to help keep hours in check. 

  ### 19. Perkuto has been amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wilfrid B. | Sr. Marketing Operations Manager, Semiconductors, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2019

**Describe the project or task MERGE helped with:**

We have been using Perkuto for the last 3 years using their concierge option. It was really an extension to our  team and we were able to scale within a hyper-growth environment. In addition they were able to adapt easily to our internal processes.

**What do you like best about MERGE?**

 Our consultant was very fast with high quality deliverables. Always trying to help with a smile. 

**What do you dislike about MERGE?**

I don't currently have anything I dislike about working with Perkuto.

**What problems is MERGE solving and how is that benefiting you?**

Extension to our marketing ops team.

  ### 20. Perkuto has been Fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle H. | Manager, Sales Operations, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2018

**Describe the project or task MERGE helped with:**

Perkuto is helping us with properly aligning our Marketo platform with our Microsoft Dynamics platform, as well as validating our various automation processes.  Additionally, they are helping us to develop a Data governance model to validate and maintain our data moving forward.

**What do you like best about MERGE?**

Our project team is exceedingly detail oriented and they do a great job set and communicate expectations.  They are experts when it comes to the Marketo environment, and have helped us to properly map the processes we are trying to improve.  They have also done a great job of listening to our needs, understanding our project objectives and giving us different options to attain those goals, in the most efficient possible manner. 

**What do you dislike about MERGE?**

Currently, I don't have anything that I dislike about Perkuto.  

**Recommendations to others considering MERGE:**

I would highly recommend that anyone looking to work with true industry experts when it comes to marketing automation look no further than Perkuto.  They have met and surpassed our expectations, and have been a true consultative partner through our entire ongoing engagement.

**Official Response from Catherine Champoux:**

> Thank you for taking the time to leave feedback on G2Crowd. We're extremely happy to see you are enjoying your partnership with the Perkuto team!

  ### 21. Responsive, Agile, and Talented

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Policy | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2018

**Describe the project or task MERGE helped with:**

We've engaged Perkuto for various projects, including design work for email and web assets, email automation via their Digesto tool (and the implementation thereof), and email content subscription optimization.

**What do you like best about MERGE?**

Their solution offerings, their agility, and their responsiveness to market requirements.

**What do you dislike about MERGE?**

Their concierge packaging can be a bit rigid, wherein blocks of consulting hours must be used during a specific window of time. They do tend to be amenable, however, to expanding the amount of time that hours can be used.

  ### 22. Marketing Automation Pros

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia P. | Director, Revenue Marketing, SMB, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2018

**Describe the project or task MERGE helped with:**

We worked with the Perkuto team in a consulting capacity. They conducted an in depth audit of our Marketo instance which gave us great insights into our strengths and opportunities. Their expertise was one of the things we valued most. They understand everything about Marketo and took the time to understand our particular instance and business needs. 

After this we also used them to redesign and optimize our lead lifecycle and scoring. Their team really understands how to technically build these flows and work with some of the custom rules we have. 

**What do you like best about MERGE?**

When we conducted our audit, and during our lifecycle and scoring project, Perkuto took the time to really understand our unique business needs and then evaluated how they could best address our pain points. They wanted to ensure they were addressing sales and marketing needs in this project and they did exactly that by conducting interviews with each team and actively communicating with all of us throughout the project. 

They are Marketo experts too and this was visible in the work they did and the relationships they had. They were quickly able to address any Marketo needs we had and really ensured our instance was optimized for our business. 

**What do you dislike about MERGE?**

I don't currently have anything I dislike about working with Perkuto.

**Recommendations to others considering MERGE:**

I absolutely recommend working with Perkuto for any of your marketing automation needs. They are the true experts and have surpassed our expectations with their knowledge and professionalism. We will definitely be working with them in the future on our marketing strategy.

**Official Response from Catherine Champoux:**

> Olivia, 
Thank you for your wonderful review and for taking the time to post it on G2Crowd. 

  ### 23. Good advice and adapt on our needs 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2019

**Describe the project or task MERGE helped with:**

We needed help to implement marketing automation 

**What do you like best about MERGE?**

Youcef's avdvice were very good because he understood our industry, and even gave advice in more subject that we were expected

**What do you dislike about MERGE?**

Nothing, the problems were more on our sides, to collect the information needed

  ### 24. Professional and expert service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2018

**Describe the project or task MERGE helped with:**

I have been working with Perkuto for over two years. Whatever challenge/idea I have thrown their way, they always come back with a solution leveraging marketing automation best practices. Whether it's a complex business problem requiring strategy development, technical hurdles due to in-house processes/technology, or more simple automation requests, they are always up to the task.

**What do you like best about MERGE?**

Perkuto are experts in their field and it shows. 

**What do you dislike about MERGE?**

They know their value and their services are not inexpensive.

  ### 25. The Locomotive for a hyper-growing business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anh L. | Steering Committee Member, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2018

**Describe the project or task MERGE helped with:**

Having started my employment with Mendix in January 2017, and tasked with the project of rebuilding the lead flow process for our organization along with a colleague and our manager in March, we utilized Perkuto to assist with the undertaking. 

**What do you like best about MERGE?**

Perkuto not only tried to understand our goals with the rebuild but in the process, applied themselves to learn about our business, which isn't an easy task. There's a noticeable sense of urgency that is displayed across all of the people/departments we've worked with since the beginning of our relationship.

**What do you dislike about MERGE?**

There hasn't been anything that we've disliked which is why Mendix is doing what we can to continue our relationship with Perkuto.

**Recommendations to others considering MERGE:**

Choose Perkuto if considering other vendors. In most situations, consultants are only available until implementation. Their goal as a consulting company is to nurture the relationship.

**Official Response from Catherine Champoux:**

> Hi Anh,
Thank you for taking the time to leave feedback for us on G2Crowd. We're excited to continue working with your team and are looking forward to many more projects!  

  ### 26. Great Marketo Agency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wilfrid B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**Describe the project or task MERGE helped with:**

I've been working with Perkuto since over 3 years now and the level of expertise is amazing. 

**What do you like best about MERGE?**

Our main consultant Priyank is fast, reliable and always ready to help.

**What do you dislike about MERGE?**

They are not cheap for sure. Also they are not local. 

  ### 27. Perkuto Was Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2018

**Describe the project or task MERGE helped with:**

Getting the most out of Marketo. We were using it more like a simple email tool, and were not taking advantage of marketing automation. Further, Marketo was not properly configured to Salesforce.

**What do you like best about MERGE?**

Perkuto's approach was very consultative. They did a good job of understanding our business problems.

Also, they did a fantastic job of documentation.

**What do you dislike about MERGE?**

There honestly wasn't much to dislike. All of the projects we worked on were successful, and each Perkuto team member was very professional and responsive along the way.

**Recommendations to others considering MERGE:**

I did an extensive vendor evaluation with the choice coming down to a shortlist of two between Perkuto and LeadMD. 

I was impressed with both companies, but ultimately went with Perkuto and have no regrets.

**Official Response from Catherine Champoux:**

> Thank you for taking the time to post a review of Perkuto on G2Crowd Tom! We're happy to see you are still satisfied with your choice in service provider and hope we have the chance to assist you again soon! 

  ### 28. Highly recommend working with Perkuto for their expert MarTech experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**Describe the project or task MERGE helped with:**

Perkuto consulted on helping us set up and launch our complex nurture programs using our MarTech platform.

**What do you like best about MERGE?**

Perkuto was very quick, responsive and easy to work with. They took the time to learn exactly how we wanted our numerous campaigns to behave and patiently answered any questions we had.

**What do you dislike about MERGE?**

The cost of service was pricey (though competitive), but it was well worth it for their certified Marketo expertise. 

  ### 29. High impact agency! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicholas D. | Marketing Operations Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2018

**Describe the project or task MERGE helped with:**

They helped us deploy Marketo, build out Marketo, and create interesting campaigns and measurement behind Marketo... We even came runner up for an award with their help! 

**What do you like best about MERGE?**

I absolutely love their energy! They are among the best at working with Marketo, which makes working with them great! 

**What do you dislike about MERGE?**

At least when I used them, they can sometimes get stuck in too much process and documenting everything... I suppose that's not too bad but this speaks volumes to them being teachers as well! 

**Official Response from Catherine Champoux:**

> Thank you for taking the time to post a review Nicholas! We do indeed document everything we do as we want our clients to be part of the process, help us ensure we've covered every angle of the issue we're helping solve and allow our clients to maintain the new solution autonomously. Heavy lifting at the beginning of the project but smooth sailing once we're done! 

  ### 30. Perkuto was amazing to work with!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Corri M. | Marketing Associate, Outsourcing/Offshoring, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2017

**Describe the project or task MERGE helped with:**

We had an email template that was not flexible at all, we needed to be able to change out email sections without going into the email code and add or remove images. They took this email template and created one that was new and improved.

**What do you like best about MERGE?**

Everyone on our Perkuto team was so friendly and professional. They asked what we needed done, had the email turned around in about two days and even added an extra feature that we requested at the last minute. The template has met all of our needs ever since!

**What do you dislike about MERGE?**

I cannot say that there was anything about our experience that I disliked. We did only use their email building services, so I cannot speak to any of their strategy or consulting expertise. 

**Recommendations to others considering MERGE:**

If you are considering working with Perkuto, I would recommend working directly with them, not through another vendor such as your marketing automation platform consultant.

**Official Response from Catherine Champoux:**

> Hi Corri,
We're glad to see you are enjoying your new email template! We'll be happy to step up to the challenge should you ever want to test out our services too.

  ### 31. Get's it done!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2018

**Describe the project or task MERGE helped with:**

Marketing automation program implementation and reporting set up.

**What do you like best about MERGE?**

Over the course of the past year, this team has helped us implement a rebuild of a fairly complex program that targets and nurtures our leads based on their behavior and indicated interest. The team knows their stuff and is easy to work with, making our time to market quick.

**What do you dislike about MERGE?**

It hasn't been often however, there have been a few key misses when it comes to the small details being completed completely and correctly that have been overlooked in the QA process.

**Recommendations to others considering MERGE:**

Have a plan and a strategy going into your agreement. This will enable you to have a marketing automation program ready for market quicker than you may have thought.

**Official Response from Catherine Champoux:**

> Thank you for your review! 
We have recently reviewed our QA process but we always want more feedback to see how we can further improve. We strive to offer the best level of service and will always realign if we missed the mark. 

  ### 32. Marketing operations expertise on demand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh H. | Director of Lead Lifecycle Management, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2017

**Describe the project or task MERGE helped with:**

I've worked with Perkuto on many projects. Most recently as a team extension where they provided marketing operations experts and Marketo experts to help my team with a large workload and special projects.

**What do you like best about MERGE?**

Willingness to be flexible on the consulting model.
Ability to closely monitor their team's performance.
Ability to manage projects effectively.
Willingness to correct mistakes and take responsibility.

**What do you dislike about MERGE?**

Difficult programming projects take longer than expected. But that's usually the nature of those projects.

**Recommendations to others considering MERGE:**

As with any consulting or outsourcing opportunity, have a good idea of what you want and how you want to work with your provider. While I trust Perkuto very much, don't just drop things into their lap and walk away, expecting everything to work. Be involved.

Be clear with them up front on your expectations and be willing to take their real world advice.

**Official Response from Catherine Champoux:**

> Thank you for the feedback Josh!
We completely agree. A good partnership stems from participation and collaboration from both parties. We're always happy to help and definitely appreciate it when we have all the information ready at hand. 

  ### 33. Marketo  Implementation consulting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**Describe the project or task MERGE helped with:**

Help us implement Marketo  and integrate with our Microsoft Dynamics CRM system. 

**What do you like best about MERGE?**

Weekly status calls with step by step help on the integration and initial set up of various Market features.


**What do you dislike about MERGE?**

Difficult to say,   Time difference maybe

**Recommendations to others considering MERGE:**

Perkuto is professional and had the experience necessary to help us with our integration.

  ### 34. Perkuto helped us tremendously

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2018

**Describe the project or task MERGE helped with:**

Marketo Implementation for a very difficult database

**What do you like best about MERGE?**

They were very organized and communicated with us whenever needed

**What do you dislike about MERGE?**

There is nothing really to say. They were very helpful during the entire project

**Recommendations to others considering MERGE:**

Perkuto is very helpful, go with them to help answer questions for implementation

  ### 35. Our Extended Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2018

**Describe the project or task MERGE helped with:**

Perkuto helps us with everything! From day to day operations to high level strategy. They truly are an extension of our team. As demands grow on our internal team Perkuto is able to adapt and meet our needs every time. 

**What do you like best about MERGE?**

Perkuto has the "bench" set-up that our organization needed. We needed the ability to call upon different levels of expertise for any given project. Sometimes we need strategy and sometimes we need execution, such as updating every email for a brand update. This allows our team to stay nimble and meet our stakeholders needs. 

**What do you dislike about MERGE?**

Perkuto has been an amazing partner. We are open in our feedback on adjustments we need and they have met them every time. 

**Recommendations to others considering MERGE:**

Perkuto will be ready to get to work! Our organization runs a little slower due to our size. I recommend being prepared to hit the ground running. 

**Official Response from Catherine Champoux:**

> Thank you for your review! We will always welcome open communication and candid feedback and are glad you took the time to leave some here on G2Crowd for us. 

  ### 36. COO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre L. | COO, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2018

**Describe the project or task MERGE helped with:**

Full audit of our lead generation and Marketo implementation, documentation and recommandations.

**What do you like best about MERGE?**

Perkuto team of experts came on site for 2 days, and like real pro, they nailed it.

**What do you dislike about MERGE?**

Nothing, really, other than not being able to hire them full time ;-)

**Official Response from Catherine Champoux:**

> Hi Alexandre, 
Thank you for taking the time to put a review on G2Crowd. We're glad to hear you enjoyed your experience with the Perkuto team! 

  ### 37. Innovative, Responsive, Goes the Extra Mile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2018

**Describe the project or task MERGE helped with:**

All things Marketo - I've engaged Perkuto on architecture best practices and design, digital asset design, and integration/automation support.

**What do you like best about MERGE?**

I like that Perkuto is responsive and creative with how they propose and implement solutions.

**What do you dislike about MERGE?**

Some of the ancillary services appear to need maturing.

  ### 38. Great experience with Perkuto!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason B. | Manager, Salesforce Ongoing Support Team, Pharmaceuticals, Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2018

**Describe the project or task MERGE helped with:**

An important project we worked with Perkuto on involved a complex series of recurring and timed texts and emails to be sent to Contacts based on specific criteria, particular to each Contact.  Both the content of the message and the frequency was Contact specific.

**What do you like best about MERGE?**

We loved the innovation, the attention to detail, the quick responses, and in our case the campaigns were bilingual (Eng/Fre) and Perkuto had bilingual bilingual project team members available.

**What do you dislike about MERGE?**

Overall, there isn't a lot we disliked. Very early on we did feel that we needed a Perkuto team with a little more Salesforce knowledge and Perkuto quickly filled that need,

**Official Response from Catherine Champoux:**

> Thank you for taking the time to review us Jason! 
I'm glad the team was able to assist you with your bilingual campaign and Salesforce needs. We look forward to collaborating with you and your team again and hope you will always feel comfortable communicating any other requirements you may have. 

  ### 39. The gold standard for Marketo/marketing automation consulting 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zoe W. | Marketing Manager, Demand Generation, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2018

**Describe the project or task MERGE helped with:**

We used Perkuto over a period spanning several years as we (the marketing team) got ramped up with Marketo specifically and marketing automation more generally. Perkuto helped us successfully implement many new programs in Marketo and Salesforce that are now fundamental to our operations and overall strategy. Perkuto's consultants are meticulous, extremely knowledgeable, and a pleasure to work with, and their project managers are top notch as well. I've worked with many outside vendors since -- including much larger agencies -- and Perkuto remains the gold standard for thoroughness, quality, responsiveness, and timely delivery of projects. 

**What do you like best about MERGE?**

Perkuto's consultants are both technical and strategic: they're experienced systems architects who get their hands dirty, but can also provide very sound high level strategic advice. Working with them allowed us to rapidly expand our knowledge and become better marketers. The dedicated project managers we worked with were extremely thorough and organized and were always nimble when priorities shifted on our end. 

**What do you dislike about MERGE?**

Not much to dislike -- overall, we had an incredibly positive working relationship with Perkuto for several years. 

**Official Response from Catherine Champoux:**

> Hi Zoe,
Thank you for taking the time to review us on G2Crowd! We're always glad to see we were able to make your marketing initiatives a little easier. 

  ### 40. Perkuto, a nice company that understand and listen to the request of there customer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stéphanie  V. | Business Analyts Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2018

**Describe the project or task MERGE helped with:**

Project: Built a scoring program  in Marketo plateform. We start the project at they end of December and we finished it before the 31 january. 
They employees work fast and good. They are always available to answer to your question. 

**What do you like best about MERGE?**

The felling that you are not a number for the compagny but a important person. They almost make you feel like you are a part of their compagny. 

**What do you dislike about MERGE?**

That they didn't have a french resources available. Per chance, I speak english and I can work with english person.  They should hire more resssources in french. 

**Official Response from Catherine Champoux:**

> Hi Stéphanie!
Thank you for your candid feedback. I'm glad to see we were able to make you feel like part of the team. That's what we strive for!

I appreciate your comment about our french speaking resources. Know that we are always looking for talented individuals to join the Perkuto family. It unfortunately has not been easy for us to find french speaking consultants that have the extensive knowledge of Marketo we want to offer our clients. We have a sneaky suspicion it has to do with the software being developed in California, in english and that most consultants are trained in an anglophone environment. That being said, our Account Managers all speak french and will be happy to assist in translating working sessions or providing additional information if french. Merci!

  ### 41. Solid thought leadership, project management and guidance on Marketo best practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren B. | Communications Director, Market Research, Enterprise (> 1000 emp.)

**Reviewed Date:** January 26, 2018

**Describe the project or task MERGE helped with:**

Perkuto supports the ongoing evolution of our Marketo instance, guiding us through our more complicated builds and improvements.  They have supported the revamping of our lead lifecycle, lead attribution and nurture strategies, among many other components.

**What do you like best about MERGE?**

Every consultant we work with is extremely knowledgeable and detail oriented.  They know Marketo inside and out.  Support is prompt and next steps are always clearly laid out.  They are also very proactive on pointing out ways we can improve and also on issues we should be aware of. 

**What do you dislike about MERGE?**

Initially there was miscommunication on project goals but this was immediately resolved to our satisfaction and then some.

**Official Response from Catherine Champoux:**

> Hi Lauren,
Thank you for your review! I'm happy the Perkuto team was able to rise quickly above the communication challenge and provide you with the level of support and partnership you were searching for. It's always a pleasure for us to work with a great team! 

  ### 42. Very knowledgeable and helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle L. | US Digital Marketing Specialist, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2017

**Describe the project or task MERGE helped with:**

We had a rocky onboarding with Marketo and consulted the team at Perkuto to help us get things straightened out. They helped advise us on the Marketo, developed program templates, and provided us the basic knowledge to get on our feet with Marketo.

**What do you like best about MERGE?**

The team was very friendly, knowledgeable, and responsive. When I asked a question they were unsure of, they always followed up after with thoughtful and thorough answers.

**What do you dislike about MERGE?**

Perkuto uses Slack to communicate and sometimes I would miss a communication because I don't use Slack for anything and would forget to check it.

**Official Response from Catherine Champoux:**

> Hi Danielle,
We appreciate the feedback! I'm sorry to hear our communication set up was not ideal for you. Please know that the team will gladly use other modes of communications such as email, weekly status calls and our project management software. Don't hesitate to let the team know if a mode of communication does not suit you or your team. We'll make sure to realign our process to better suit your needs. Thank you!

  ### 43. Great Partner!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wendy G. | VP Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2018

**Describe the project or task MERGE helped with:**

Lead scoring, routing and program set up

**What do you like best about MERGE?**

They talked to me in business speak, not tech speak - so I could clearly understand what needed to be done and how the process would impact our teams.

**What do you dislike about MERGE?**

Some of the work they did seemed high for the level of work.

**Official Response from Catherine Champoux:**

> Thank you for taking the time to write a review Wendy!
Since our project together, we have put together several processes to clearly detail the work that will be done and the amount of time required to do so. We also increased our communication when projects are larger in nature and provide more detailed reporting. Hopefully we will have the chance to show you this improved process soon! 

  ### 44. Helpful, Detailed, and Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason R. | Marketing Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2017

**Describe the project or task MERGE helped with:**

They helped us build our lead lifecycle, lead scoring, opportunity reporting, and provided ongoing support for our Marketo instance.

**What do you like best about MERGE?**

They have great communication and project management and are very easy to talk to. They are extremely detailed in everything they do and are helpful with suggestions to make Marketo and connected systems more powerful or efficient.

**What do you dislike about MERGE?**

There really isn' t anything I dislike about working with them. If I had to say something it would be that they weren't experienced with our CRM but then again we don't use SalesForce or  Dynamics etc.

**Official Response from Catherine Champoux:**

> Hi Jason,
Thank you for your review! We're happy to see you were pleased with the team's overall performance. I agree the CRM was a learning curve for the team and we were happy to be on this incredible journey with you and your team. 

  ### 45. Held our hand each step of the way

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haley T. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2017

**Describe the project or task MERGE helped with:**

Perkuto helped us integrate Marketo and Salesforce. We had a light marketing team and salesforce team who hadn't worked with Marketo before, so their expertise was incredibly valuable (and quick!)

**What do you like best about MERGE?**

Not only was the staff friendly, but they took time to explain what we needed to know and then communicate to other internal stakeholders in our company.

**What do you dislike about MERGE?**

They set everything up independently, so if something were to break, I wouldn't know how to fix it without Perkuto.

**Recommendations to others considering MERGE:**

They'll give you a workbook that you can fill out with specifics of what you're looking for. Use it!

**Official Response from Alexandre Pelletier:**

> Haley, thank you for taking the time to review us on G2Crowd. We always appreciate feedback. We are sorry to hear you feel you don’t have the appropriate supporting documentation. Our Director of Customer Satisfaction has reached out to you to ensure you have access to all project documentation and supporting material to help make your Marketo activities simple and easy to manage

  ### 46. Professional, knowledgeable, detail oriented

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrick N. | Senior Marketing Automation Specialist, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2017

**Describe the project or task MERGE helped with:**

Perkuto has given us a great support for Marketing Automation, team training, custom email and landing page coding, reputation management support, among a great many other things.

**What do you like best about MERGE?**

I like that Perkuto is very responsive and quick to help. I also really like that they give clear timelines for project completion and assigned us a dedicated project manager. They're really knowledgeable too and a great go-to for help in Marketo or with coding.

**What do you dislike about MERGE?**

Can't really come up with a dislike for them. Best vendor I've worked with so far.

**Recommendations to others considering MERGE:**

Go for it. They're great!

**Official Response from Catherine Champoux:**

> Thank you for the review Patrick. We always love to hear that our services are up to expectations. 

  ### 47. Robust and innovative solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon L. | Marketing Operations Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2018

**Describe the project or task MERGE helped with:**

I worked with different teams at Perkuto for multiple projects, including implementation of 
 a qualification model, lead nurturing and different types of scoring.

**What do you like best about MERGE?**

I was impressed with the engineering and innovation they brought into their solutions.

**What do you dislike about MERGE?**

Our main consultant was frequently replaced. Although, project manager and solution architects made sure that quality work was delivered every time.

**Official Response from Catherine Champoux:**

> Thank you for your feedback Simon!
We understand the importance of stability and consistency. Because we cannot always prevent a change in consultants, we staff our projects with a team, not just a single consultant. This allows us to retain knowledge of your business and maintain some stability within the project(s). Of course, we encourage all our clients to voice their concerns as they are happening so we can resolve any challenge. Thank you! 

  ### 48. Pleasure to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phil D. | Marketing Automation Manager, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 18, 2017

**Describe the project or task MERGE helped with:**

Vendor for day a to day, urgent and special projects marketing automation tasks.

**What do you like best about MERGE?**

Attentiveness, speed and process. Perkuto, is very process oriented and that helps them deliver quality solutions on time.

**What do you dislike about MERGE?**

The time difference. As they are in EST and my company is in PST.

**Recommendations to others considering MERGE:**

I  trust Perkuto with my Marketing Automation needs. They take the time to understand my business so that their solutions make sense in my Marketo instance.

**Official Response from Catherine Champoux:**

> Thank you for your feedback Phil! 
Though it is true we are headquartered on the east coast, we have consultants across all American timezones. We do try to match our clients' needs with our consultants expertise to ensure the best possible service. As such, it's possible you were paired with someone outside your timezone to better meet your requirements. If you'd like to contact me to discuss how we can improve this, or any other item you'd like to discuss, please don't hesitate to reach out to me directly (cat@perkuto.com). Thanks!

  ### 49. Real Marketo experts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillaume M. | Manager - Salesforce & Analytic Assets, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2018

**Describe the project or task MERGE helped with:**

Perkuto helped us to create complex and successful nurturing campaigns leveraging Marketo capabilities. Their expertise really help us to achieve our goals!

**What do you like best about MERGE?**

Their expertise. You can tell that they have their clients best interests in mind. 

**What do you dislike about MERGE?**

Nothing really, I enjoyed working with Perkuto.

**Official Response from Catherine Champoux:**

> Thank you for your review Guillaume! We appreciate you taking the time to post it.

  ### 50. Our Marketo reimplementation would have been impossible without Perkuto's help and expertise.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Candace M. | Marketing Automation Manager, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2018

**Describe the project or task MERGE helped with:**

Perkuto helped us with the migration and reimplementation of our new Marketo instance from our legacy Marketo instance. They also built out additional features for us including a global subscription center and a multi-touch attribution model. 

**What do you like best about MERGE?**

Not only are they true Marketo experts but they are just overall great people to work with. 

**What do you dislike about MERGE?**

There is nothing I disliked about working with Perkuto

**Official Response from Catherine Champoux:**

> Thank you for taking the time to write a review Candace! We're glad to see you are happy with how your project unfolded and it's result. We look forward to collaborating with you and your team again!


## MERGE Discussions
  - [What are the advantages of working with an outside agency instead of trying to handle my marketing automation in-house?](https://www.g2.com/discussions/agency-vs-in-house) - 1 comment, 1 upvote
  - [I’m a Marketo user. What kinds of things can Perkuto help me with?](https://www.g2.com/discussions/perkuto-service-offerings-11491397-8741-49a2-ac21-ac1d52653d1d) - 1 comment, 1 upvote
  - [What makes Perkuto the leading choice among Marketo consulting firms?](https://www.g2.com/discussions/why-perkuto-bb40f229-adde-44c0-b5df-f870178df902) - 1 comment, 1 upvote
  - [Do you offer GDPR services?](https://www.g2.com/discussions/gdpr-724122ae-499f-4957-9184-47053eddfeed) - 1 comment, 1 upvote
  - [What is Perkuto’s pricing structure?](https://www.g2.com/discussions/pricing-22c37686-9c16-4a49-abf0-caa7798fdae1) - 1 comment, 1 upvote

- [View MERGE pricing details and edition comparison](https://www.g2.com/products/merge-2025-04-23/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A44%3A55+-0500&secure%5Bsession_id%5D=131e90df-13eb-4aa7-adbc-8384f2d731e5&secure%5Btoken%5D=b5bb7e4259b4fac947369a4161a51e21a4c479bc044b4f4b971059ac063acad5&format=llm_user)

## MERGE Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top MERGE Alternatives
  - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (397 reviews)
  - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) - 4.9/5.0 (1,343 reviews)
  - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews)

