---
title: Peridot Reviews
meta_title: 'Peridot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Peridot works for a business like yours.
date_modified: '2026-06-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# Peridot Reviews
**Vendor:** Peridot  
**Category:** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)  
**Total Reviews:** 1
## About Peridot
Peridot is an AI-powered user research analysis platform purpose-built for lean product teams, including designers, product managers, and founders. It transforms raw user interviews into actionable insights quickly, eliminating the time-consuming manual work traditionally associated with qualitative research synthesis. At its core, Peridot enables teams to upload user interview recordings, transcripts, or audio/video files and automatically extracts key themes, patterns, and insights using artificial intelligence. Users can also paste text directly into the platform, making it flexible for various research workflows. The platform handles transcription and insight extraction automatically, so teams can focus on decision-making rather than data processing. Peridot is designed with collaboration in mind. Team members can be invited to shared workspaces to collaborate on research projects, share highlight reels, and surface insights together — making it easy for cross-functional teams to stay aligned on user feedback without duplicating effort. The platform integrates with popular research and meeting tools, supporting imports from Dovetail, Fireflies, Otter, Zoom, and more. This means teams don't need to abandon their existing workflows; they can bring their existing research data into Peridot and immediately begin generating insights. Security and privacy are central to Peridot's design. All data is encrypted in transit and at rest, the platform is GDPR compliant, and it follows SOC 2 standards. Importantly, user research data stays within each team's private workspace and is never used for AI model training — a critical consideration for teams handling sensitive customer conversations. Peridot offers a 7-day free trial on any paid plan, with a credit card required to start but no charges until the trial period ends. Users can cancel at any time during the trial. Overall, Peridot is positioned as the go-to user research tool for startups and lean product teams that need to move fast, understand their users deeply, and make evidence-based product decisions — without the overhead of enterprise-grade research operations platforms.




## Peridot Reviews
  ### 1. Effortless Zoom Integration and Automatic Interview Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin T. | Fractional Builder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2026

**What do you like best about Peridot?**

It's very easy to connect my Zoom account and have all my interviews automatically synthesized for insights. Super easy to use overall.

**What do you dislike about Peridot?**

It's fairly new so it doesn't have all the bells & whistles that some competitors have.

**What problems is Peridot solving and how is that benefiting you?**

It's doing all the tagging for me. I use Dovetail, so it's definitely saving me a lot of time on that part alone.



- [View Peridot pricing details and edition comparison](https://www.g2.com/products/peridot/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+14%3A20%3A01+-0500&secure%5Bsession_id%5D=0a48eb9b-9264-48d2-be0e-4ff260bdd9bd&secure%5Btoken%5D=08c7e76a91fc65d55f9574a6fa3688d0b25f68eaa162be8b184403983f4e5a4c&format=llm_user)
## Peridot Integrations
  - [Dovetail](https://www.g2.com/products/dovetail/reviews)
  - [Dovetail](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews)
  - [Otter](https://www.g2.com/products/otter/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [zoom](https://www.g2.com/products/fuullee-zoom/reviews)

## Peridot Features
**Feedback Management**
- Tagging
- Segmentation
- Custom Reports and Dashboards

**Feedback Analysis**
- Thematic Analysis
- Sentiment Analysis
- NPS/CSAT Scoring

**Feedback Sources**
- Online Reviews
- Surveys
- Customer Service Channels

**Generative AI**
- AI Text Generation
- AI Text Summarization

## Top Peridot Alternatives
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  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,014 reviews)
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