--- title: Access PeopleHR Reviews meta_title: 'Access PeopleHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 485 reviews by the users' company size, role or industry to find out how Access PeopleHR works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 485 scale: '5' date_modified: '2026-09-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Access PeopleHR Reviews **Vendor:** The Access Group **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.0/5.0 **Total Reviews:** 485 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Access PeopleHR PeopleHR is your all-in-one partner for simplifying HR and payroll so you can build a thriving workforce. Our intuitive, cloud-based HR platform brings together the tools you need to manage your people, automate everyday processes and make more informed decisions. From core HR and payroll to absence management, recruitment, performance and people analytics, PeopleHR helps organisations save time, cut complexity and create a better employee experience. Our solutions are designed to take the admin out of HR, give people more control and help HR teams focus on what matters most. Whether you’re looking for a straightforward HR system, smarter workflows or AI-powered insight, PeopleHR gives you the tools you need to manage your workforce with confidence and help your people do their best work. ## Access PeopleHR Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **ease of use** of Access PeopleHR, benefiting from straightforward holiday management and data access. (123 reviews) - Users value the **centralized HR platform** of Access PeopleHR, enhancing efficiency and simplifying data management across teams. (52 reviews) - Users value the **convenience of centralized HR information** in Access PeopleHR, streamlining processes and enhancing productivity. (45 reviews) - Users appreciate the **easy-to-use leave management** in Access PeopleHR, streamlining both annual leave and appraisals. (45 reviews) - Users appreciate the **comprehensive features** of Access PeopleHR, which centralizes HR data and enhances efficiency across processes. (44 reviews) - Users commend the **easy access** to vacation bookings and employee data, enhancing overall HR management efficiency. (44 reviews) - Users find Access PeopleHR **extremely simple to use** , revolutionizing HR processes and enhancing team management significantly. (44 reviews) - Users commend the **easy navigation** of Access PeopleHR, praising its intuitive design and efficient data access for reporting. (43 reviews) - Intuitive (38 reviews) - Easy Management (36 reviews) **What users dislike:** - Users feel the **interface is not user-friendly** , citing a lack of interactivity and poor organizational features. (42 reviews) - Users report **missing features** , including poor customizability and limited functionality that hinder the overall experience. (36 reviews) - Users express frustration with the **limited features** of PeopleHR, finding the system complicated and not user-friendly. (32 reviews) - Users find the interface of Access PeopleHR **not intuitive** , suggesting improvements for better clarity and user experience. (32 reviews) - Users face **navigation difficulties** with Access PeopleHR, finding it unintuitive and cluttered with unused sections. (30 reviews) - Users find that the **limited customization** options in Access PeopleHR hinder its adaptability to their business needs. (28 reviews) - Poor Customer Support (20 reviews) - Limited Options (18 reviews) - Poor Design (18 reviews) - Improvement Needed (16 reviews) ## Access PeopleHR Reviews ### 1. The Perfect Way to Manage Your staff correctly and effeciently. **Rating:** 4.0/5.0 stars **Reviewed by:** LOIS C. | Customer Care Team leader, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Access PeopleHR?** As a team leader, having access to the planner is a major function for me. It lets me plan the weekly rota effectively around annual leave and appointments. It also helps me manage the impact of other departments on us, especially if they’re short-staffed. I am unsure of the amount we pay, so I find this question hard, but the facilities we have access to and what it does for the company is massive and so I am sure it is worth the money! **What do you dislike about Access PeopleHR?** There isn’t much I dislike, although it can sometimes be a little slow. I also wish that when selecting 1-2-1 notes, for example, it would keep your previous choice selected. That way, instead of defaulting to 1-2-1 2025 (which I haven’t clicked on since 2025), it would automatically choose 2026. **What problems is Access PeopleHR solving and how is that benefiting you?** I think having an overall system for keeping track of staff is really beneficial. As a team leader, I need to know who is in the office, who is sick, and who may need time off for a doctor’s appointment so I can make sure I have coverage for the telephones and other tasks. Without this, I’d be completely lost and would likely lose track of the actual time team members worked, which is a massive no-no. I also like the e-sign function for documents in People HR, which is very useful. **Official Response from Alexandra Giurgiu:** > Thank you for such a lovely review, Lois! It's great to hear that the planner is such a valuable tool for your day-to-day as a team leader, and that the e-sign function is proving useful too. We've noted your feedback on the speed and the 1-2-1 notes defaulting, that's a really specific and helpful observation! Feel free to submit it via our Ideas Portal: https://peoplehr.ideas.aha.io/ Thanks again for your support! ### 2. Easy Admin HR Tool for Centralised Documents and Annual Leave **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria C. | Head of finance and payroll , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 29, 2026 **What do you like best about Access PeopleHR?** Being able to store all documents as well as managing annual leave in one place. As an admin the system is easy to use and very quick to add a new employee. Compared to other software we have found Access PeopleHR very cost effective. **What do you dislike about Access PeopleHR?** Some employee have found the app difficult to use, for example using the clocking in / out function. We have found the app doesn't always work well for I Phone users. Some employees wish to access all functions via the app, but some documents are difficult to view so a PC is then needed. When we have had issues support has always tried to help **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHr streamlines the HR function and means all HR documents and files are in one hand accessible place, meaning we can go paperless and work more efficiently. Update policies has been made simple and therefore less time needed - the AI element is a time saver too. ### 3. Simple, Powerful HR Hub That Streamlines Workflows and Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Zara L. | HR Advisor/ HR Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about Access PeopleHR?** What I like best about PeopleHR is how simple and intuitive it is to use, whilst still offering powerful functionality. It has become our central source of truth for employee data, giving managers and employees easy access to the information they need without relying on HR for every query. The automation of workflows, electronic document management (particularly the e-signature function) and seamless integration with Paycircle and the LMS have significantly reduced administration and duplicate data entry. It has freed up the HR team to focus on supporting the business strategically rather than spending time on manual processes. The reporting functionality also provides valuable insights, helping us make informed people decisions with confidence. **What do you dislike about Access PeopleHR?** Whilst PeopleHR meets the majority of our needs, there are a few areas that could be improved. The reporting functionality, whilst useful, can sometimes be restrictive when creating more complex or bespoke reports, requiring additional manipulation outside the system. Some workflows and customisation options could also offer greater flexibility to better accommodate unique business processes. Finally, although the system is intuitive overall, there are occasional areas where navigation could be more streamlined, reducing the number of clicks needed to complete common tasks. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR has solved several challenges for our HR team by centralising employee data, automating key processes and integrating seamlessly with Paycircle and our LMS. Previously, we were duplicating data across multiple systems, manually processing administrative tasks and spending significant time on paperwork. With Access PeopleHR, information only needs to be entered once, reducing errors and improving data accuracy. ### 4. Centralized Leave Tracking That Makes Planning and Approvals Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ham T. | Financial Controller, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** Access PeopleHR helps me solve a few key problems. It centralizes leave tracking, so I’m not chasing spreadsheets or emails just to figure out who’s off and when. Having a bird’s-eye view of the whole team’s leave calendar lets me plan workloads and coverage more accurately, and spot scheduling conflicts before they happen. It also reduces the back-and-forth that comes with manually approving and logging leave requests. **What do you dislike about Access PeopleHR?** One area that could be improved is the UI/UX — some menus and workflows aren't as intuitive as they could be, which adds a slight learning curve for new users. I've also noticed occasional lag when loading reports or navigating between modules during busier periods. On the support side, response times for onboarding queries could be faster, especially when setting up more complex leave policies. None of these are dealbreakers, but addressing them would make day-to-day use smoother." **What problems is Access PeopleHR solving and how is that benefiting you?** Before using Access PeopleHR, tracking employee leave was scattered across spreadsheets and email threads, making it hard to get a clear picture of who was off and when. Now, we have a centralized bird's-eye view of the whole team's leave calendar, which lets us plan resourcing and cover more accurately in advance. This has resulted in fewer scheduling conflicts, less time spent manually cross-checking availability, and better visibility for planning ahead." ### 5. Easy to Use for Both Employers and Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon K. | Head of Operations & HR, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Access PeopleHR?** Easy to use for employers and employees combined. Employee's can access their documents easily with the ability to put them in folders. The calendar is clear and is easy for both the employee and employer to book sickness and holiday. Creating and setting up new employee's is super easy and I like the fact you can have multiple 'reports too' for seniority which means that if an employee submits a holiday request, I get sent a request as well as their line manager so I can manage absence. **What do you dislike about Access PeopleHR?** Wish there was more support for payroll for commission-based companies. It would also be good if you could get a quick overview of who was sick each month as this would help for payroll processing. **What problems is Access PeopleHR solving and how is that benefiting you?** Holiday, sickness and document management. **Official Response from Alexandra Giurgiu:** > Thank you for the five stars and such a detailed review! It's brilliant to hear that PeopleHR is working so well for both you and your employees. Your suggestions around commission-based payroll support and a monthly sickness overview are really valuable. We'd love for you to submit these via our Ideas Portal so our product team can consider them: https://peoplehr.ideas.aha.io/ Thanks again for your support! ### 6. Easy to Use and Makes HR More Efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Access PeopleHR?** What I like best about Access PeopleHR is how easy it is to use. Having employee records, holidays, absence and other key HR information all in one place makes managing HR much more efficient. I particularly value how quick it is to find information and keep records up to date, which saves me a lot of time in my day-to-day role. **What do you dislike about Access PeopleHR?** The main thing I’d like to see is a little more flexibility and customisation in some areas. Occasionally, certain processes can take a few more steps than I’d expect, and having more options to tailor the system to our organisation would be helpful. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps us solve the challenge of keeping employee information, absence, holidays and key HR processes organised and accessible in one place. It reduces the need for manual paperwork and spreadsheets, saves me valuable time and makes it much easier to keep employee records accurate and up to date. It also gives managers and employees easier access to the information they need, making our HR processes more efficient overall. **Official Response from Alexandra Giurgiu:** > Thank you for this lovely review! It's great to hear that having everything in one place is saving you time and making HR more efficient day-to-day. We hear you on the flexibility and customisation and we understand the importance of having the ability to tailor the system to your organisation's needs. If you'd like to share specific ideas on where we can improve, our Ideas Portal is the best place to do it: https://peoplehr.ideas.aha.io/. Thanks again for your support! ### 7. Access PeopleHR - A great HRIS with Opportunity for Improved Data Retention Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 25, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** I like the Ripple functionality in Access PeopleHR because it automates repetitive processes and ensures key dates like probation end dates are adhered to. It also streamlines processes such as onboarding, providing a consistent experience for new starters. I appreciate the employee self-service feature as it reduces the day-to-day workload for our HR team by allowing employees to update their own information and request holidays. Finally, I find the reporting and analytics dashboard valuable for reviewing data, turning information into metrics and trends that support strategic decision making. **What do you dislike about Access PeopleHR?** While the Ripple functionality in Access PeopleHR is valuable, it can be confusing to set up. Additionally, you can't run ripples on leavers or past employees - only active ones - which is a limitation, as managing employee data continues even after someone leaves the organisation. Introducing a data retention module would be helpful for HR compliance, allowing HR teams to define retention periods and trigger actions like deletion or review. **What problems is Access PeopleHR solving and how is that benefiting you?** We use Access PeopleHR to automate HR administration, letting employees update their data. It cuts down repetitive tasks with Ripple, provides self-service for employees, and offers reporting for strategic insights. It places everything in one central spot. **Official Response from Taryn Schutzler:** > Thanks for your feedback. It’s fantastic to hear you’re finding PeopleHR easy to use for both HR teams and employees. We’re especially pleased that features such as document management, reporting, dashboards and the AI support tool are helping streamline processes and reduce administration. We appreciate your feedback on the performance module and the need for greater flexibility to support more tailored review processes. Insights like this are incredibly valuable as we continue enhancing the platform to meet a wider range of business needs. It’s great to hear PeopleHR has helped centralise your HR processes, improve data visibility and reduce reliance on manual administration, allowing your team to focus on more strategic work. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 8. Easy Leave Management That Saves Time and Keeps Staff Data in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Access PeopleHR?** Really easy to manage leave across teams and the whole organisations, saves so much time for our small charity with only a tiny amount of dedicated HR resource. It replaced endless forms and spreadsheets for us, and keeps all of our staff info and data in one place. Pretty good, it's definitely saving us time and energy, and the benefits are kind of cyclical, i.e. around quarterly reporting or annual performance review periods. Can't imagine running our HR function without this or something very similar. **What do you dislike about Access PeopleHR?** Nothing really, the simple features are easy to use, but if you invest a bit of time into the reporting function you can get much more out of it. **What problems is Access PeopleHR solving and how is that benefiting you?** We're a small (29 people) charity, all working remotely, and with individual managers taking most of the HR responsibility for their teams. People HR makes it easy for us to do the basics (leave, illness etc.) well and consistently, and gives us access to reports that we otherwise wouldn't have the resources to do. **Official Response from Alexandra Giurgiu:** > Thank you for the five stars and for sharing such a lovely review! It's really rewarding to hear that PeopleHR is making such a difference for your team. "Can't imagine running our HR function without it" - that really does mean a lot to us! Thanks again for your support! ### 9. Difficult to Use with No Support **Rating:** 0.0/5.0 stars **Reviewed by:** Marta K. | HR Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 08, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** Nothing positive to say - this is the worst HRIS I’ve ever used, and I’ve worked with some pretty bad ones. **What do you dislike about Access PeopleHR?** I find Access PeopleHR creates more problems than it solves. The customer service is terrible, and the platform doesn't seem fit for purpose. There was zero training provided, which made it even harder to use. The org chart feature is the worst I've seen in years—it's unusable because you can't zoom in or out properly, and it's not interactive. The initial setup was difficult, which was frustrating. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR creates problems for me and, in my experience, is not fit for purpose. The customer service is terrible, there’s essentially no training provided, and the org chart is the worst I’ve seen. It’s genuinely unusable, with no proper zoom and very limited interactivity, which makes it frustrating to work with. **Official Response from Taryn Schutzler:** > Thanks for taking the time to share your feedback, Marta. I’m really sorry to hear about your experience and the frustration this has caused. It’s particularly concerning to hear you felt unsupported during setup and training, as well as your experience with the org chart functionality and overall usability of the platform. We understand how important it is for HR systems to simplify processes rather than add extra challenges, so your comments around customer service, onboarding and navigation are incredibly important for us to hear. I’d genuinely like the opportunity to understand more about your experience and see how we can help. Please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com and I’ll make sure this is looked into further with the relevant teams. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 10. Intuitive HR Automation That Streamlines the Entire Employee Lifecycle **Rating:** 4.5/5.0 stars **Reviewed by:** Hamza T. | Assistant Accoutnant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 29, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** I like that Access PeopleHR is an intuitive, cloud-based HR platform that automates routine HR processes, gives employees easy access to self-service features, and provides businesses with the tools they need to manage the entire employee lifecycle efficiently. **What do you dislike about Access PeopleHR?** I think it has to do with the software’s pricing. Sometimes it can really hit our budget when it comes to overall software spending. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR addresses fragmented, manual HR processes by centralising employee data and automating key workflows. As a result, it reduces administrative workload, improves accuracy and compliance, and gives employees access to self-service tools—ultimately making HR operations more efficient and scalable. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Hamza. It’s fantastic to hear you’re finding PeopleHR intuitive and that it’s helping automate routine HR processes while providing employees with easy-to-use self-service features. We’re especially pleased to know the platform is supporting the entire employee lifecycle and helping make HR operations more efficient and scalable. We appreciate your honest feedback regarding pricing and the impact software costs can have on business budgets. Insights like this are incredibly valuable as we continue to review how we deliver value for organisations of all sizes. It’s great to hear PeopleHR is helping reduce manual administration, improve data accuracy and support compliance through a centralised HR platform. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 11. Brilliant all-in-one HR Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Georgia-Beth M. | HR Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 **What do you like best about Access PeopleHR?** I find Access PeopleHR brilliant for keeping records of staff documents. It is really useful for maintaining staff documentation and tracking sickness or holiday bookings. The system allows managers to easily access individual employees' holiday and planning details which helps them upload any training they've done and ensures they get the necessary signatures. I find it to be a really safe way to store important documents like right to work documents or DBS checks. Additionally, it is helpful for pulling information for tasks such as payroll, sickness, holiday, and annual leave. Overall, I really like these features. The logbook is an excellent way to keep on top of required training and qualifications. I think the flexibility of the HR Admin section with the queries is brilliant, I find it really easy to pull off any information and data about staff off in whatever format I need. I often have other members of senior staff requesting different kinds of Data and People HR makes it so simple to pull off whatever information is needed. **What do you dislike about Access PeopleHR?** I think the organizational chart could be developed a bit further. It would be great if it could be pulled off as a PDF or printed out and be easily understandable. We often have multiple managers who need insight into different employees, so having the option to edit it to clearly show who their director or line manager is would be helpful. I also often find glitches etc when it comes to viewing uploaded documents. It quite often comes up with a 'oops something went wrong when trying to view them. **What problems is Access PeopleHR solving and how is that benefiting you?** I use Access PeopleHR for keeping staff records, tracking sickness and holidays, and uploading training documents. It's safe for storing important documents like right to work and DBS checks, and helps with payroll by pulling off necessary information. It's stops you from needing multiple systems e.g. separate annual leave booking platforms and employee record platforms. I love that it has everything you need from an HR point of view in one place. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback, Georgia-Beth. It’s fantastic to hear how much value you’re getting from PeopleHR across document management, sickness and holiday tracking, payroll support and training records. It’s especially great to know features like Logbooks, HR Admin queries and reporting are helping you quickly access and share important staff data across the business. We’re also really pleased to hear the platform is helping consolidate multiple HR processes into one secure, centralised system for your team. We appreciate your feedback around the organisational chart and document viewing glitches. Those are really valuable insights, particularly around improving visibility for managers and making exported structures easier to use and share. It’s fantastic to hear the platform is supporting your HR processes so effectively overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 12. Intuitive, Great Value HR Tool with Helpful Reporting and Easy Document Signing **Rating:** 5.0/5.0 stars **Reviewed by:** Atom B. | Finance Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 **What do you like best about Access PeopleHR?** It's really easy to use - for me as administrator, and for the employees on the other side of the software. It's intuitive - I rarely have to look up how to do anything, and users are comfortable navigating around it. The price is really reasonable for the functionality - especially for smaller businesses. The reports are helpful and allow at-a-glance assessment of where our people management is up to. We especially like the document management and signing - it's really simple and new employees find it easy to use for their onboarding. **What do you dislike about Access PeopleHR?** I've used the system with previous businesses, and so was ready to buy and get on with using it, and they wanted to take the onboarding process a bit slower - but I fully appreciate that most people take longer with their buying decisions that I did this time (only because I have prior experience of the software). **What problems is Access PeopleHR solving and how is that benefiting you?** Onboarding and document management is the biggest win for me. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Atom. It’s fantastic to hear how intuitive and easy to use you’re finding PeopleHR, both from an administrator and employee perspective. It’s also great to know the platform is delivering strong value for money, particularly for smaller businesses. We’re really pleased to hear the reporting tools, document management and digital signing are supporting your onboarding processes so effectively and making things straightforward for new starters. We also appreciate your comments around the onboarding pace. It’s helpful feedback and great to hear your previous experience with the system gave you confidence in getting started quickly. It’s brilliant to hear onboarding and document management are delivering such strong value for your team overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 13. Everything in One Tool - A Single Source of Truth That Eliminates HR Bottlenecks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 21, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** What I like best is how the platform acts as a centralized "single source of truth" for my entire employment history. Instead of the usual administrative friction—like emailing HR to ask about holiday balances or searching through old folders for pay stubs—I have total autonomy through the self-service dashboard. The Absence Planner and the performance module have completely eliminated the "back-and-forth" emails I used to deal with. Being able to see my goals, tax documents, and real-time leave accruals in one professional interface saves me significant time and allows me to focus on my actual work rather than paperwork. **What do you dislike about Access PeopleHR?** While the platform is very effective overall, the navigation and UI consistency can occasionally be a bit of a hurdle. I find that when the system undergoes updates, menu items sometimes shift or the layout changes slightly, which requires a bit of re-learning to find certain historical documents or specific settings. Additionally, the login process can be slightly clunky; the portal doesn't always remember my company-specific redirect, so I occasionally have to enter my credentials or work email twice to land on the correct dashboard. Streamlining these small navigation quirks and ensuring a more persistent login experience would make the daily user journey feel a bit more seamless. **What problems is Access PeopleHR solving and how is that benefiting you?** The primary problem Access PeopleHR solved for us was a fragmented, email-heavy HR process. Before using the platform, simple tasks like requesting leave or checking my salary history required multiple 'back-and-forth' emails with HR, which was a major time-sink. Now, the benefit is total self-service. I can find answers to my own HR queries instantly. This autonomy has removed the administrative bottleneck and allows me to focus on my actual work. It has essentially turned a multi-day communication process into a 30-second self-service task. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback, Nicola. It’s fantastic to hear how much value you’re getting from PeopleHR as a central “single source of truth” for HR information. Knowing that self-service features like the Absence Planner, performance tools and document access are helping eliminate back-and-forth admin and save valuable time is exactly what we aim for. We also appreciate your thoughtful feedback around navigation consistency and the login experience. Insights like this are really valuable, especially around making the platform feel even more seamless and intuitive following updates. It’s great to hear the system has helped remove HR bottlenecks and made everyday tasks significantly quicker and easier to manage. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 14. PeopleHR: Powerful Queries, Automated Workflows, and an Intuitive User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** Very easy to work with. Queries are an incredible tool for getting work done, and once you master Ripples, they can help automate your workflow in some really impressive ways. Our managers handle onboarding and PeopleHR allows for the process to be simple, clear and streamlined. The digital assistant is very helpful and customer service from access is always readily available. **What do you dislike about Access PeopleHR?** Unfortunately, it doesn’t have a rota function. The Planner is great for booking holidays, but it doesn’t offer an option for rota scheduling. We’ve also had some issues when trying to integrate it with other rota systems. The authorisations can sometimes be quite basic, which may not support more complex workflow setups. **What problems is Access PeopleHR solving and how is that benefiting you?** PeopleHR seems to be moving toward a more AI-powered system, which should bring more automation, a better user experience, and clearer processes overall. They’re also developing a rota functionality, which I think is amazing. On top of that, their new Navigator screen looks set to enhance the system massively. **Official Response from Alexandra Giurgiu:** > Thank you for such a detailed review - it's fantastic to hear that PeopleHR is helping streamline your workflows and make onboarding simple and clear! We're glad you're getting value from Queries, Ripples and our digital assistant, and we really appreciate your feedback around rota scheduling and authorisations. It's great to hear you're looking forward to our upcoming developments too! Thanks again for your feedback - it really helps us continue to improve. ### 15. Access PeopleHR Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** What I like most about Access PeopleHR is that it keeps everything HR related in one place, making it easy to find the information I need. Whether it's requesting annual leave, accessing documents, or checking my employee details, the system is straightforward to use and saves time. It helps simplify everyday HR tasks, reduces paperwork, and makes managing routine admin much more convenient. **What do you dislike about Access PeopleHR?** One thing I dislike is that the system can sometimes feel a bit slow and it can take a few clicks to find what I am looking for. Overall, it works well, but a simpler layout and faster performance would make it even easier to use. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps keep all my HR information in one place. It makes it easy to book annual leave, view my documents, and update my details without needing to contact HR. This saves time and makes everyday HR tasks quicker and easier. **Official Response from Alexandra Giurgiu:** > Thank you for your review! It's great to hear that having everything in one place is saving you time and making everyday HR tasks so much more convenient. We hear you on the speed and navigation - that's useful feedback and we really appreciate honest experiences like this. It helps us get a clear picture of where we can improve. ### 16. User-Friendly HR Platform with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Karen C. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** I like that Access PeopleHR is user-friendly, which makes it simple to find information. I love the chat tool that guides me when I'm unsure how to use something on the platform, and it helps me navigate and take advantage of all its features. It really saves time on admin tasks and makes reporting on different aspects of employee life easy. I also appreciate that every time there is an issue, the team resolves it quickly, and they take feedback seriously, improving the platform with each piece of feedback. The initial setup is easy too. **What do you dislike about Access PeopleHR?** I'm pretty happy with the system, but I wish there were more reports already created. There are some reports on the dashboard that I would like to customize, but I'm not able to adjust them to the data I need. I'd like more access to tailor these reports to what I need. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR makes it easier to control data, holidays, absences, salaries, contract information, and reporting. It saves time on admin tasks, simplifies employee life reporting, and the chat tool guides me on the platform. **Official Response from Alexandra Giurgiu:** > Thank you so much for your kind words, Karen! We’re so glad to hear that PeopleHR is helping simplify your day-to-day HR and that the chat tool is making it easier to find information and get things done. We also appreciate your feedback on reporting and the need for more flexibility when tailoring reports to your needs. Thanks for sharing your experience with us! ### 17. Intuitive UI, Smooth Performance, and Powerful People HR API Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 28, 2026 **What do you like best about Access PeopleHR?** Everything at your fingertips, the user interface is intuitive. We have written our own integrations using the people HR API to fully automate on and off boarding of staff. The site runs very smoothly and the mobile applications gives you just enough information whilst remaining un cluttered for when your on the move. The AI chat and help feature works really well for getting to know the platform and providing guided information. the system as a whole enables us to maintain a low footprint for HR Resources keep us efficient and smooth running. **What do you dislike about Access PeopleHR?** Without a premium support package it can be hard to get a hold of support staff. however this has become more easy in the last few months with phone number and chat support. **What problems is Access PeopleHR solving and how is that benefiting you?** reducing HR costs and providing a central hub to manage staff requirements like booking holidays, storing HR records etc **Official Response from Alexandra Giurgiu:** > Thank you for such a detailed and positive review - it's fantastic to hear how much you're getting out of the platform! Using the API to fully automate onboarding and offboarding is brilliant, and exactly the kind of efficiency we love to see. We're glad the mobile app, AI chat and overall performance are all hitting the mark too. We appreciate the honest feedback on support accessibility and it's great to hear things have already improved with the addition of phone and chat support. We really do value reviews like this, as they help us get a clear picture of where the product can improve further. ### 18. Excellent System **Rating:** 4.0/5.0 stars **Reviewed by:** Chris F. | Senior HR Business Partner , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 26, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** Absence and holiday management is genuinely one of the strongest parts of the system — it's straightforward for managers to approve, easy for employees to self-serve, and the visibility we get across the workforce is excellent. The employee records and self-service side has also taken a lot of admin pressure off the HR team; people can update their own details, request time off, and access documents without needing us to intervene. Reporting is another area I lean on heavily — once you've built the reports you need, pulling workforce data for leadership is quick and reliable. **What do you dislike about Access PeopleHR?** The interface can be a bit inconsistent. The layout shifts more than I'd expect between updates, and the system displays quite differently depending on whether I'm working from my laptop or my external monitor — menus and buttons don't always sit where I expect them to. It's not a dealbreaker, but it does mean a bit of re-learning every so often. **What problems is Access PeopleHR solving and how is that benefiting you?** It gives us a single source of truth for employee data and absence, which has cut down on manual tracking and back-and-forth emails massively. The self-service element frees the HR team up to focus on the more strategic work rather than admin queries.Quick reporting and tracking of headcount **Official Response from Lucy Kirk:** > Thank you for the excellent review! We're thrilled to hear you find PeopleHR easy to use, accurate, and fast for reporting and onboarding new employees. We appreciate your feedback regarding further reporting enhancements, we will pass this on to the product team. ### 19. Easy Custom Queries, but Prebuilt Reports and Login Reliability Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 28, 2026 **What do you like best about Access PeopleHR?** Ease of use and custom query building allowing me to pull data into other systems for deeper correlation across systems. The system has a few moments of downtime and sometimes the login cycle can be a bit of a challenge. For a growing team, the additional cost can be off-putting but generally it does add value in removing administration work. **What do you dislike about Access PeopleHR?** I think the prebuilt reports are useless and offer little to no value. Also when looking at the cost per day, this does not consider other operating overheads so does not really provide an accurate number. **What problems is Access PeopleHR solving and how is that benefiting you?** Managing a growing team - Things like holiday and absence tracking have been hugely beneficial as well as consistent document signing during onboarding of new staff. **Official Response from Alexandra Giurgiu:** > Thank you for such an honest and balanced review! It's great to hear that custom query building is adding real value and that holiday, absence tracking and onboarding are making a difference as your team grows. We take your feedback on the prebuilt reports and login reliability seriously. These are fair points and we're sorry they've been a frustration. We'd encourage you to log any login issues with our support team, and for the reporting suggestions, our Ideas Portal is the best place to share them: https://peoplehr.ideas.aha.io/ Thanks again for taking the time to share your experience. ### 20. Easy Holiday Booking and Clear Attendance Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Access PeopleHR?** It is really easy to do most things like book holidays, view performance such as attendance. **What do you dislike about Access PeopleHR?** It was difficult to log in at first as I was not told what my log in details were, I attempted to contact support but figured it out on my own before they replied. I don't like the Generative AI features, but that is a personal opinion of mine. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHr puts everything that I need to view related to work in one, lightweight and quick website. At £3pp I think it is well worth the price for everything it offers. Previously, we would have to use separate integrated apps or websites to do everything, so having it all in one is a big bonus. ### 21. All-in-One HR Hub That Makes Everyday Tasks Faster **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna M. | Service Lead, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 07, 2026 **What do you like best about Access PeopleHR?** Access PeopleHR is really helpful because everything you need is in one place, so you’re not having to chase different systems or email HR all the time. It makes things quicker since a lot of the admin is automated, and you can do simple stuff yourself like booking annual leave, checking payslips, or updating your details without waiting for someone else. It’s also easy to use on your phone, which is handy, and you can see useful info like your records or company updates whenever you need. Overall, it just makes everyday HR tasks a lot smoother and less time-consuming, both for employees and HR. **What do you dislike about Access PeopleHR?** What I don’t like about PeopleHR is that the login process can sometimes be a bit confusing, as it doesn’t always take you straight to your company-specific login page, which can slow things down and be frustrating. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR is mainly solving the problem of messy, time-consuming HR processes—like having information spread across emails, spreadsheets, and different systems—and turning it into one simple, organised place. It brings everything together (employee records, holidays, payroll, documents), which means you don’t have to waste time searching for things or doing the same task multiple times. From an employee point of view, this benefits me because it makes everyday things much easier and quicker—I can find my details, book leave, or check updates without having to go through HR. It also helps keep things accurate (like payroll and records), so there are fewer mistakes, and everything feels more reliable. Overall, it just makes HR tasks faster, more organised, and less stressful to deal with. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Joanna. It’s great to hear how much value you’re getting from having everything in one place, especially being able to handle things like booking leave, checking payslips and updating details without needing to go through HR. That kind of self-service really does make everyday tasks quicker and smoother. We’re also pleased the mobile access and automation are helping reduce admin and keep things organised across your team. We appreciate your comment around the login experience. We understand how frustrating that can be when it doesn’t take you straight where you need to go, so that’s really helpful feedback for us to take on board. It’s fantastic to hear the platform is helping simplify processes and make HR less time-consuming overall. You can follow upcoming updates via our PeopleHR roadmap hub link below. ### 22. Efficient HR Management with Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** sherry d. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about Access PeopleHR?** I thank the Access PeopleHR support team for making the process of raising issues smoother and more efficient with their new chat support feature. The team members are always helpful, knowledgeable, and efficient. I use all the main areas of the system and find it beneficial for managing holidays, absences, and people management. The dashboard is useful for giving us an overview of our work health, and the people planners help us see activities and identify issues. **What do you dislike about Access PeopleHR?** Tap in / Tap Out can be an issue on some devices. I want more ability to customize the forms and fields. The automation of tasks is lacking, although I haven't looked at this in depth. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR benefits me by managing holidays, absence, and people management. The dashboard provides an overview of work health and planners help identify issues. A problem is the Tap in/Tap Out feature on some devices. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Sherry. It’s fantastic to hear the new chat support feature has made raising queries quicker and more efficient, and that our support team has been consistently helpful, knowledgeable and responsive. We’re also pleased to know you’re getting value from key features such as holiday and absence management, people planners and the dashboard overview. We really appreciate your feedback around Tap In/Tap Out, form customisation and automation. Insights like this are incredibly valuable as we continue improving flexibility and enhancing the platform to better support different business needs and devices. It’s great to hear PeopleHR is helping streamline your day-to-day people management processes. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 23. Efficient Document Management and Learning Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda J. | HR Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 01, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** Absenteeism recording, document storage (we utilise this space for our policy portfolio as well as individual employee documents), the fact that employees can sign to say they have read documents, the learning section of the portal **What do you dislike about Access PeopleHR?** Being unable to put multiple public holidays on as active at any given time **What problems is Access PeopleHR solving and how is that benefiting you?** Annual leave recording and performance reviews - PRs can be glitchy at times, but it is helpful to have PRs going back over many years in one place **Official Response from Taryn Schutzler:** > Thanks for your feedback. Great to hear PeopleHR supports your document management, learning tools and absence tracking. Your point on public holiday flexibility is really helpful and aligns with enhancements already in progress. You can follow updates via our PeopleHR roadmap hub. ### 24. Easy to Use and Great Value, but Time & Attendance Can Be Glitchy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2026 **What do you like best about Access PeopleHR?** I like how easy the system is to use and navigate for most daily tasks. The app is very user friendly and even our most non-techy staff are able to use it with ease. There are regular upgrades and performance improvement to the software meaning it stays relevant. Price wise it offers good value for money. **What do you dislike about Access PeopleHR?** Sometimes the time and attendance system can be glitchy and despite support from PeopleHR using plug-in reports remains an issue for us. **What problems is Access PeopleHR solving and how is that benefiting you?** Prior to introducing PeopleHR everything was paper based. Introducing the system has meant that our data is now up to date and secure. It has saved so much time when it comes to payroll. We have accurate time and attendance data. **Official Response from Alexandra Giurgiu:** > Thank you for your review! It's great to hear that the system has made such a difference, from ditching the paperwork to keeping payroll running smoothly! We're sorry to hear the time and attendance system has been glitchy at times, and that plug-in reports have been a persistent challenge. We understand how frustrating that can be, and we're sorry it hasn't been fully resolved. This is really useful feedback and we'll make sure it's passed on to the right team. Thanks again for your honest feedback - it helps us keep improving. ### 25. Streamlines HR Functions with User-Friendly Tools **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Access PeopleHR?** I like how straightforward Access PeopleHR is in the background as HR to change functions and set up rulings, particularly regarding the different logbooks we've created and the holiday rulings. Access PeopleHR is very user-friendly. I enjoy using the employee dashboard, which is visually engaging and allows us to highlight key information about our business, with quick links for booking holidays and viewing documents. The applause feature is a great way for colleagues to send each other feedback. The planner function is invaluable for ensuring any absences such as holidays and sickness are recorded accurately, and it integrates seamlessly with PayCircle for payroll. It also triggers alerts to managers about absence requests, making the approval process timely and efficient. **What do you dislike about Access PeopleHR?** I find some of the reminders in Access PeopleHR could be improved. It's not as easy for me as it could be to send reminders to line managers and admins for things like length of service, birthdays, upcoming events, and integrate those into all the products, as well as with learning and performance. Some additional functions in the planner would also be beneficial to improve our benefits of buying and selling holidays and using TOIL. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR centralizes our employee data, providing access to required information, and smoothens onboarding/offboarding. It features straightforward holiday calculations, promotes clear reporting, and the planner function ensures accurate absence recording, integrates with payroll, and triggers alerts for approvals. **Official Response from Alexandra Giurgiu:** > Thank you for such a detailed and thoughtful review! It's great to hear how much value you're getting from the planner, the employee dashboard, and the PayCircle integration. The Applause feature getting a shoutout always makes us smile! We hear you on the reminders and the additional planner functionality. These are great suggestions and we'd love for you to submit them via our Ideas Portal: https://peoplehr.ideas.aha.io/ Thanks again for taking the time to share your experience, feedback like this really helps us keep improving! ### 26. Consistently evolving and improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 17, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** Very user-friendly overall. It integrates with a lot of other systems, and the employee version is quick and easy to use. The app also makes it convenient to handle key tasks on the go, like submitting requests, completing approvals, and logging expenses. **What do you dislike about Access PeopleHR?** The reporting functionality through queries is good, but it would be even better if more elements were linked to People Analytics, as that is easier to use and makes it simpler to present the information to stakeholders. **What problems is Access PeopleHR solving and how is that benefiting you?** The payroll integration has significantly improved both accuracy and efficiency for us. It has saved considerable time internally and enhanced precision, thanks to the professional and dedicated support provided. PeopleHR has also streamlined many manual tasks through the use of ripples, eliminating the need to hire additional staff. This has enabled us to upskill our existing team and redirect their efforts toward more meaningful projects. **Official Response from Taryn Schutzler:** > Thanks for your feedback Sherolyne. It’s great to hear the new people analytics, payroll integration and Ripples are driving efficiency for your team. We appreciate your point on rollout guidance, which is shaping how we improve onboarding and in-product support. You can follow updates via our PeopleHR roadmap hub. ### 27. Makes Manager-to-Payroll/HR Info Transfers Much Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Martin H. | Senior Compensation Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Access PeopleHR?** It makes the transfer of information between managers and payroll/HR much easier. Plus staff can request and view information much easier too. **What do you dislike about Access PeopleHR?** Some areas aren't automated as I'd expect. For example, when adding maternity leave you need to manually zero out and public holidays during this period. **What problems is Access PeopleHR solving and how is that benefiting you?** Before we had PHR changes were just emailed through. This made it hard to track historic changes and when they were made. Annual leave was especially difficult as that was done via paper requests at each site across the group. Leave was tracked by each manager at each site, and the paper copies of leave approved was emailed to payroll to track as well. This led to many variances in what leave had been taken across the group. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Martin. It’s great to hear PeopleHR has made the transfer of information between managers, payroll and HR much more efficient, while also giving staff easier access to the information they need. We’re also pleased to hear the system has helped improve visibility and consistency around annual leave tracking compared to previous paper-based and email-driven processes. We appreciate your comments around automation, particularly for maternity leave and public holiday handling. That’s really valuable feedback, as reducing manual adjustments in these scenarios can make a big difference for payroll and HR teams. It’s great to hear the platform is helping streamline processes and improve accuracy across your organisation overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 28. Great day-to-day running, system design could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Access PeopleHR?** People HR is a simple system to use, you can create your own logbooks and ripples. The integrated power queries work very well. Overall, system performance is good, issues are solved fairly quickly or escalated to the relevant departments. **What do you dislike about Access PeopleHR?** Whilst you can create your own logbooks, you are still very limited on the design and the integration of Word in the documents. **What problems is Access PeopleHR solving and how is that benefiting you?** We mainly use it as a time and attendance system and for holidays/absences. We are now using the system more as a storage for employee files and more HR forms such as return to works, applications and requests etc. ### 29. Straightforward, Everything You Need Is Easily Accessible **Rating:** 4.5/5.0 stars **Reviewed by:** Gayle M. | Office Administrator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Access PeopleHR?** It's straightforward and everything you need for each employee is right there and easily accessible. **What do you dislike about Access PeopleHR?** I found the timesheet a little hard to work at first but then I got going and it was fine **What problems is Access PeopleHR solving and how is that benefiting you?** We had everything spread out on SharePoint sites and now it's all in one place to allow us to manage it more effectively and to allow employees to gain access to their information too. ### 30. People HR: Simple Layout, Fast Processing, and Easy Exports **Rating:** 5.0/5.0 stars **Reviewed by:** Renate K. | Accounts Assistant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about Access PeopleHR?** I , personally, find Poeple HR very easy to use. The layout is simple, it has no unnecessary compelxity to the landing page. It is a quick website, that porcesses all the information submitted fast and it is eaquily as easy and fast to export infomation. **What do you dislike about Access PeopleHR?** So far I do not see any negative things about it. **What problems is Access PeopleHR solving and how is that benefiting you?** People HR is a vital part of my every day job. I use People HR to track employee holidays, record sick leaves and other events. It is also a great tool to work out holiday entitlement reducing the risk of human error. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Renate. It’s fantastic to hear you’re finding PeopleHR simple, fast and easy to use. We’re especially pleased that the clear layout, quick performance and straightforward export functionality are helping support your day-to-day work. It’s great to know the platform is playing such an important role in managing employee holidays, sickness and other HR activities, while helping reduce manual effort and the risk of errors when calculating holiday entitlement. We’re delighted to hear you haven’t encountered any negatives so far and that PeopleHR continues to meet your needs so effectively. Thank you for taking the time to share your experience. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 31. All-in-One, Easy Self-Service HR Dashboard That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Hasti A. | Shipping Agent, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 26, 2026 **What do you like best about Access PeopleHR?** everything is in one place and easy to access without having to chase HR for small updates, because apparently emails multiplying like rabbits is still humanity’s chosen admin system. I find it really useful for checking my holiday balance, submitting leave requests, viewing documents, and keeping track of employment information in a clear self-service dashboard. It saves time, reduces back-and-forth communication **What do you dislike about Access PeopleHR?** some sections can feel a little less intuitive at first, especially when you are trying to find a specific document or update quickly. It is not difficult to use, but a cleaner layout or slightly better search function would make it smoother. Also, some processes can feel a bit slow if there are multiple approval steps, such as holiday requests or updates that need manager review. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps solve the problem of scattered HR information and too much manual follow-up. Instead of emailing HR or managers for basic things like holiday balances, leave requests, payslips, documents, or employment details, I can access most of it myself in one place. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Hasti. It’s fantastic to hear PeopleHR is helping reduce the need for constant back-and-forth communication and giving you easy self-service access to important HR information in one central place. We especially enjoyed your comment about emails multiplying like rabbits, a very relatable challenge for most workplaces! It’s great to know features like holiday balances, leave requests and document access are helping save time and making day-to-day processes smoother and more efficient. We also appreciate your feedback around navigation, search functionality and approval workflows. That’s really valuable insight, particularly around making the user experience feel even more intuitive and streamlined. It’s great to hear the platform is helping simplify HR administration and reduce manual follow-up overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 32. Straightforward Reporting and Reliable Daily Record-Keeping **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** It records all the information I need on a daily basis. Creating queries and reports is straightforward, and there’s always help on hand if I need it. **What do you dislike about Access PeopleHR?** An introductory training pack for the system when a new admin is set up would be really useful. I started a new job with no handover from the previous role holder, so it’s been tough going trying to work out how to get the best out of the system and use it effectively. **What problems is Access PeopleHR solving and how is that benefiting you?** The applicant tracking feature is proving very useful, and it makes contacting candidates and arranging interviews, etc., very quick and easy. I’ve also recently started looking at the KPI’s to understand how I can best pull this information from PeopleHR. **Official Response from Alexandra Giurgiu:** > Thank you for the lovely 4.5-star review! We’re so glad to hear that PeopleHR is helping make reporting, record-keeping and candidate management quick and straightforward. We also appreciate you sharing your experience as a new admin. It’s great to know what’s working well and where we can make the experience even smoother. Thanks again for taking the time to share your feedback! ### 33. A Practical and Reliable HR Solution for Everyday Business Needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 **What do you like best about Access PeopleHR?** What I like best about Access PeopleHR is its simple, centralised approach to managing everyday HR tasks, making it easy for employees to update their information, book holidays, and use the “Thank You” feature to support a positive workplace culture. The platform performs reliably for daily use and helps reduce administrative workload through effective self-service. It also offers useful integrations with other business systems, making it easier to connect HR processes across the organisation. Pricing is generally competitive for the functionality provided, and support is available when needed to resolve issues. Additionally, the inclusion of AI-driven features and automation helps streamline processes, even if these capabilities are still relatively basic compared to more advanced systems. **What do you dislike about Access PeopleHR?** The main drawbacks of Access PeopleHR are its dated user interface and relatively limited customisation options, which can make it less flexible for more complex HR requirements. Reporting and analytics are fairly basic, particularly for tracking absence trends and performance insights. The performance management tools, while functional, lack the depth of more advanced systems and can feel slightly cumbersome to use. Additionally, while integrations exist, they are not as extensive as some competing platforms, and the overall user experience, especially on mobile, can be less intuitive than expected. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps solve the challenge of managing HR processes efficiently by centralising employee data, holiday tracking, and performance reviews in one system. It reduces reliance on manual processes, spreadsheets, and email-based requests, which can be time-consuming and prone to errors. By introducing employee self-service, it allows staff to manage their own information and submit requests directly, saving time for both employees and HR teams. The holiday and absence tracking tools improve transparency and help avoid scheduling conflicts, while the performance review and recognition features support ongoing employee development and engagement. Overall, this leads to improved efficiency, better organisation of HR data, and a smoother experience for both managers and employees, allowing the business to focus more on strategic activities rather than administrative tasks. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback. It’s great to hear PeopleHR is helping simplify everyday HR processes and reduce administrative workload through self-service, automation and centralised employee data. It’s also fantastic to know features like holiday booking, the “Thank You” functionality and integrations with other systems are supporting a smoother employee experience across your organisation. We really appreciate your balanced feedback around the user interface, reporting, analytics and mobile experience. Insights like this are incredibly valuable, particularly around flexibility, performance management depth and the evolving expectations of modern HR systems. It’s great to hear the platform is helping your business move away from manual processes and creating a more organised, efficient approach to HR management overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 34. Flexibility to personalise data you store and report **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 **What do you like best about Access PeopleHR?** The ability to build "Logbooks" which allow us to capture non-standard data. This is really important in our industry which is highly regulated and requires us to monitor or report on information that might not typically be required by standard HR teams. **What do you dislike about Access PeopleHR?** The holiday and working pattern function does not work well for some of our workforce. Due to the nature of the industry we have staff on random rosters and this is managed on a specalised system outside of the system. It means holiday booking for this team also needs to be outside the system unfortunately. This is a very industry specific issue due to one group of workforce and the system works better for our more standard working patterns. **What problems is Access PeopleHR solving and how is that benefiting you?** Having on central database for documents and other information is assisting us as the team and company scale up. For our industry we require a lot of specific information not typically reported on, the logbook function and the ability to build reports from this allows me to do this. The hotsheet function allows me to then build live spreadsheets which update each time they are open. This improves the reporting across departments as it allows other teams access to this data without needing any additional permissions on the system. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback. It’s great to hear the flexibility of Logbooks and reporting is delivering real value for your organisation, especially within a highly regulated industry where capturing and reporting on non-standard data is so important. It’s also fantastic to hear features like Hotsheets are helping improve visibility and reporting across departments as your business scales. We appreciate your honest feedback around holidays and working patterns for more complex rostered teams. That’s really valuable insight, particularly for industries with non-standard scheduling requirements where flexibility is critical. It’s great to hear the platform is helping provide a central source of truth for documents, reporting and workforce information overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 35. Stable Core HRIS, but Dated, Clunky, and Limited Flexibility for the Price **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 **What do you like best about Access PeopleHR?** PeopleHR meets core HR system requirements and provides a single place to store employee data, manage basic processes, and maintain records. It is broadly functional for core administration (e.g. employee records, basic absence tracking, document storage), and once set up, it can be used in a consistent way across a business. The platform is stable enough for day-to-day use, and it covers the fundamentals required of an HRIS without major barriers to entry. **What do you dislike about Access PeopleHR?** The system lacks flexibility and feels dated in several key areas. Many modules do not align well with modern HR practices, and configuration/customisation options are limited. Overall, the system can feel clunky, and processes are often shaped around system limitations rather than good HR practice. I would not consider it to offer strong value for money, particularly when compared to alternative providers that could deliver a similar level of service at a significantly lower cost. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR solves the basic need for centralising employee data and supporting core HR administration, such as record-keeping, absence tracking, and standard workflows. This provides a degree of consistency and structure across HR processes and ensures there is a single system of record. However, the benefit is largely limited to these core administrative functions. The system does not significantly enhance efficiency or enable more modern, strategic HR practices, and in some areas requires workarounds due to its limitations. As a result, while it supports day-to-day operations at a basic level, the overall business impact is relatively modest. **Official Response from Taryn Schutzler:** > Thanks for taking the time to share such detailed feedback. It’s good to hear that PeopleHR is providing a stable, centralised platform for core HR administration and helping create consistency across employee records, absence tracking and day-to-day processes. I’m sorry to hear the platform has felt limited in flexibility and outdated in certain areas for your organisation. Your comments around configurability, modern HR practices and processes feeling constrained by system limitations are incredibly valuable feedback, particularly when evaluating long-term business impact and value for money. I’d really appreciate the opportunity to understand more about your experience and the areas where you feel improvements would make the biggest difference. Please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 36. Efficient HR Management with a Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Siobhan R. | HR Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** I like the performance management aspect of Access PeopleHR. I also like the absence management and the planner feature. Additionally, I like the functionality and how easy it is to use. Setting it up was straightforward since I had used it before, so I knew what I was doing. **What do you dislike about Access PeopleHR?** The report creation can be a bit complex sometimes. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR solves document storage, manages administration, and handles performance and absence management efficiently. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Siobhan. It’s great to hear you’re finding PeopleHR simple to use and that everything being just a click away is helping you manage your day-to-day tasks more easily. We’re also pleased it’s supporting your HR admin, performance management and document storage all in one place. We appreciate your comments around reporting, that’s really helpful feedback, and we know how important it is for reports to be easy to build and manage. You can follow upcoming updates via our PeopleHR roadmap hub link below. ### 37. Effortless Employee Management and Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Mike S. | HR Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 26, 2026 **What do you like best about Access PeopleHR?** I like that Access PeopleHR makes onboarding really easy, which simplifies adding new people. I appreciate the training feature, which looks really good. It saves us from having to build the material ourselves. The initial setup was also very easy; we just provided our data, and it was uploaded automatically. **What do you dislike about Access PeopleHR?** I think a lot of it comes down to the user, so myself, rather than Access PeopleHR. I need to look better at the automation side of things. I'm certainly not using the ATS as well as I could be. It's there. I just don't use it. I need some sort of API functions that I need to sort out on my end. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR keeps everything manageable by centralizing employee information, monitoring appraisals, and tracking overdue training. The onboarding is easy and automated, making it simple to add people and keep track of their status. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Mike. It’s fantastic to hear PeopleHR is helping make onboarding simple and manageable for your team, and that the setup process felt smooth and straightforward from the beginning. It’s also great to know the training functionality is delivering value and helping reduce the need to create materials from scratch. We appreciate your honest comments around automation, ATS usage and API functionality. That’s really valuable insight, and it’s great to hear you can already see further potential within the platform as you continue exploring more advanced features. It’s great to hear the system is helping centralise employee information, monitor training and appraisals, and streamline onboarding overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 38. Centralised HR Data That Makes Trend Analysis and Reporting Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Saman H. | Step up data analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 18, 2026 **What do you like best about Access PeopleHR?** What I like best about Access PeopleHR is that it keeps employee data, absence records, and HR information in one central place. From a data analyst perspective, this makes it easier to review trends, check data consistency, and support reporting around headcount, attendance, and workforce planning. **What do you dislike about Access PeopleHR?** What I dislike about Access PeopleHR is that some reporting options can feel limited when you need deeper analysis. I would like more flexibility to customise reports, combine different HR data fields, and export data in a cleaner format for further analysis in Excel or Power BI. Sometimes it also takes extra checking to make sure the data is consistent across different sections. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps solve the problem of scattered HR data by keeping employee records, absence information, and key workforce details in one system. This benefits me as a data analyst because it makes reporting easier, improves data visibility, and helps me analyse trends such as absence, headcount changes, and staff movement more accurately. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Saman. It’s great to hear PeopleHR is helping centralise HR data and making it easier to analyse trends around absence, headcount and workforce planning. From a reporting and analytics perspective, having everything in one place can make a huge difference to visibility and consistency. We appreciate your detailed feedback around reporting flexibility and exports. That’s really valuable insight, especially around combining data fields and improving compatibility for deeper analysis in tools like Excel and Power BI. Your comments around data consistency checks are also really helpful. It’s great to hear the platform is supporting more accurate reporting and helping improve workforce data visibility overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 39. Efficient, User-friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 22, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** I find Access PeopleHR very easy to use, with a clear and well-structured dashboard that makes navigation straightforward. The system is user-friendly and accessible, making it suitable for individuals across all age groups and technical abilities. I really appreciate the badge system and the ability to book annual leave easily. These features make my experience less stressful and encourage me to recognize colleagues' achievements more frequently. Additionally, the initial setup was very easy, taking me less than 5 minutes. **What do you dislike about Access PeopleHR?** There are currently no features on People HR I dislike- as all features are easy to use **What problems is Access PeopleHR solving and how is that benefiting you?** I use Access PeopleHR to manage annual leave requests, prevent schedule clashes, and recognize staff achievements with badges. It's user-friendly, reducing stress and making it more likely I'll engage with features like the badge system. **Official Response from Taryn Schutzler:** > Thanks for your feedback. It’s fantastic to hear you’re finding PeopleHR intuitive, accessible and easy to navigate, especially with such a quick and straightforward setup experience. It’s also great to know features like annual leave booking and the badge system are helping create a more positive and engaging employee experience. We’re really pleased to hear the platform is helping reduce stress around leave management and making it easier to recognise colleagues’ achievements more regularly. It’s great to know the system is supporting smoother scheduling and encouraging greater engagement with employee recognition features overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 40. Simple UI, Effective Team Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kim F. | Client Account Cashier, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 01, 2026 **What do you like best about Access PeopleHR?** I like the way Access PeopleHR looks; it's simple and clear to use. It's not overly complicated to figure out which tabs I need to click on to access specific data. I also appreciate the new update with the tabs at the top, which has made it a lot easier to filter through pages. The initial setup was pretty easy, as all I had to do was set up an email and a new password. **What do you dislike about Access PeopleHR?** I wasn't keen on how it was a bit cumbersome to jump from planner to dashboards. **What problems is Access PeopleHR solving and how is that benefiting you?** I use Access PeopleHR to effortlessly book holidays and check when my team is off. It helps me see if someone has booked the day off when they forget to add it to the shared calendar. **Official Response from Alexandra Giurgiu:** > Thank you for the 5-star review, Kim. It really means a lot! 🌟 It's great to hear the platform feels simple and clear to navigate, and that the updated top navigation has made things even easier. We really appreciate you sharing what’s working well, as well as your thoughts on moving between the planner and dashboards. Thanks again for taking the time to share your experience! ### 41. Easy to Customise and Great for Working with Data **Rating:** 5.0/5.0 stars **Reviewed by:** Leanna M. | HR Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Access PeopleHR?** It’s easy to develop the system and tailor it to our business needs, and it also makes it straightforward to extract, manipulate, and work with the data. **What do you dislike about Access PeopleHR?** Nothing really—maybe I just wish it could do more. **What problems is Access PeopleHR solving and how is that benefiting you?** Automation and clear data display have empowered our managers to access the information they need, and it has made us 100% paperless. **Official Response from Alexandra Giurgiu:** > Thank you for the great review, Leanna! It's brilliant to hear that PeopleHR has helped you go 100% paperless. That's a huge milestone and a real testament to how far your team has come! It's also great to know the system is easy to tailor to your needs and that your managers have the data and visibility they need, when they need it. As for wanting it to do more - we love that ambition! Keep an eye on our Ideas Portal for what's coming next, and feel free to submit your own suggestions: https://peoplehr.ideas.aha.io/ ### 42. User-Friendly HR System with Solid Value **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro I. | FD, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 02, 2026 **What do you like best about Access PeopleHR?** I find Access PeopleHR to be a reliable and easy-to-use HR system that effectively handles core needs such as employee records, absence tracking, and document management. I appreciate the self-service features for reducing admin time. The interface is very practical, offering great value for money. I also like the smooth setup process, and it seems that the staff respond well to it based on the good feedback we receive. **What do you dislike about Access PeopleHR?** The reporting feature of Access PeopleHR could be improved. Sometimes it's not very clear how to build reports. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR keeps all employee data in one place, streamlines hiring and onboarding, manages absences easily, supports performance reviews, and reduces manual HR admin with features like expense form uploads. **Official Response from Taryn Schutzler:** > Thanks for your feedback, Alessandro. It’s great to hear you’re finding PeopleHR reliable and easy to use, and that it’s supporting your core HR processes like employee records, absence tracking and document management. It’s also good to know the self-service features are helping reduce admin time and that your team is responding well to the system. We’re pleased the setup was smooth and that you’re seeing good value from the platform overall. We appreciate your comments around reporting. That’s really useful feedback, as making report building clearer and more intuitive is key to getting the most out of your data. It’s great to hear the system is helping streamline onboarding, manage absences and reduce manual work across your HR processes. You can follow upcoming updates via our PeopleHR roadmap hub below. ### 43. Access PeopleHR Keeps HR Records Organized and Easy to Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Mina B. | Assistant Financial Accountant, Food & Beverages, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 30, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** What I like best about Access PeopleHR is how easy it is to use for day-to-day HR tasks. As an Assistant Accountant, I use it to check employee details, absence records, holidays, and payroll-related information when needed. The system is straightforward, saves time, and helps keep employee information organised and easy to access. **What do you dislike about Access PeopleHR?** One thing I dislike about Access PeopleHR is that some reports and payroll-related information can take a little time to find, especially when you need specific details quickly. It would be helpful if the reporting options were more flexible and easier to customise. However, overall the system is useful and straightforward for everyday HR tasks. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps solve the problem of keeping employee information, holiday records, absences, and payroll-related details in one place. As an Assistant Accountant, this makes it easier for me to check relevant information quickly, support payroll processes, and avoid unnecessary back-and-forth with HR. It saves time, improves organisation, and helps make month-end and payroll-related tasks smoother **Official Response from Taryn Schutzler:** > Thanks for your feedback, Mina. It’s great to hear PeopleHR is helping keep employee records, absences, holidays and payroll-related information organised and easy to access. It’s especially good to know the system is supporting your payroll processes and helping save time during busy periods like month-end. We appreciate your comments around reporting and finding specific payroll information quickly. That’s really valuable feedback, as flexibility and ease of customisation are important for users who need quick access to detailed information. It’s great to hear the platform is making day-to-day HR and payroll tasks smoother overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 44. Straightforward, Reliable HR System That Streamlines Day-to-Day Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda P. | HR Director, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Access PeopleHR?** What I like most about Access PeopleHR is how straightforward and user friendly it is for day to day HR tasks. The system keeps everything in one place which makes managing employee records, documents, annual leave, sickness, and training much easier and more organised. I particularly like the self service features as they reduce a lot of admin time for HR while also giving managers and employees easy access to the information they need. The document storage and tracking functions are also really useful from a compliance perspective as it helps keep records accurate and accessible. Another positive is that the system is flexible enough to support different HR processes including recruitment, onboarding, and absence management. Overall, I find it to be a reliable system that supports efficiency and helps streamline HR administration effectively. **What do you dislike about Access PeopleHR?** One thing I dislike about Access PeopleHR is that some areas of the system can feel less intuitive than others, particularly when running reports or trying to customise workflows. Certain tasks can take longer than expected until you become familiar with the system. I also feel that some processes could be more streamlined, as there can sometimes be multiple steps to complete simple actions. Occasionally the system can feel slightly slow when navigating between pages or loading larger amounts of information. While the overall functionality is good, I think there could be improvements to the reporting capabilities and flexibility of certain features to make them more user friendly and efficient for day to day HR administration. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps solve a lot of the administrative and organisational challenges that come with managing HR processes manually or across multiple systems. Having employee records, annual leave, sickness, documents, training, and recruitment information all stored in one place makes processes much more efficient and easier to manage. It has particularly helped reduce manual administration and improved visibility across HR tasks, which saves time and supports better organisation. The self service functions also reduce the need for constant HR involvement in routine requests, allowing managers and employees to access information directly when needed. From a compliance perspective, it helps ensure important documents, training records, and employee information are stored securely and can be accessed quickly when required. Overall, it benefits me by improving efficiency, reducing paperwork, supporting better record keeping, and making day to day HR administration much more streamlined. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback., Amanda. It’s great to hear how much value you’re getting from PeopleHR, particularly around having everything centralised in one place and how the self-service features are helping reduce admin for both HR teams and employees. It’s also great to know the platform is supporting areas like onboarding, absence management, compliance and document tracking effectively. We really appreciate your balanced feedback around reporting, workflow customisation and navigation. Insights like this are incredibly valuable, especially around making processes more intuitive, flexible and efficient for day-to-day use. It’s fantastic to hear the system is helping improve organisation, reduce paperwork and streamline HR administration overall. You can also follow upcoming updates via our PeopleHR roadmap hub below: ### 45. Easy to Navigate but tricky to run reports **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Access PeopleHR?** All employee data in one place which as admin is easy for me to use. Most staff use it to book leave and upload forms (and also use the app to book leave. Its not a complicated system to use and easy to find your way around it. **What do you dislike about Access PeopleHR?** I can't bear the filters you have to use to run reports. They make no sense and I would have thought by now it would have been updated to make it easier to use. **What problems is Access PeopleHR solving and how is that benefiting you?** None - its a simple PHR management systems and I use it to store employee data. I dont have any business problems that I need solving from PHR ### 46. All-in-One HR Hub with Helpful Reports and Brilliant Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Access PeopleHR?** I like that everything is in one place. You can create helpful reports, easily save documents to employee files, and basically set up anything you need within the system. Sometimes the system will be down so the webpage would not be accessible, which can be frustrating. The support behind Access PeopleHR I think is brilliant and if you require help, you know you will easily get in touch with someone or the AI intelligence will help to find the right answer. We only use peoplehr as a alone unit and have not connected it to other tools. We think the pricing matching the value of the programme. **What do you dislike about Access PeopleHR?** Sometimes it isn’t accessible or it freezes, which can be frustrating—especially when you’re trying to add files to your account and get things done. **What problems is Access PeopleHR solving and how is that benefiting you?** We can easily view and track sickness records, which gives us a clear picture of where everyone is and whether any action needs to be taken. **Official Response from Taryn Schutzler:** > Thanks for your feedback. It’s great to hear you’re getting value from having everything in one place, especially when it comes to reporting, document management and tracking sickness records. That kind of visibility really helps with day-to-day decision making. We’re also really pleased to hear your positive comments about support, it’s great to know you feel confident getting help when you need it. We appreciate your feedback around system access and occasional freezing. We understand how frustrating that can be when you’re trying to get things done, so that’s important for us to take on board as we continue improving reliability. It’s great to hear overall that the system is delivering value and supporting your HR processes effectively. You can follow upcoming updates via our PeopleHR roadmap hub below. ### 47. Friendly, Self-Explanatory UI with Helpful Reporting and Smart Views **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Access PeopleHR?** The UI is friendly and self-explanatory, and the fact that it integrates well with Paycircle is an added bonus. Overall, People HR performs well, but occasionally there can be issues with Ripples. I use the logbook functions quite a lot, and the reporting is fairly easy to navigate when you need to find specific information. In terms of cost, I’d say it’s quite competitive. Support can be good when you need a response to small queries; however, recently there was an issue with the SMP calculation and it wasn’t resolved in time for payroll. They need to make sure their QA is done thoroughly when there are changes to legislation. Also, if you need something fundamentally changed, it will always have to go through the development team, so make sure you leave plenty of time for the query to be resolved. Their new smart view is very helpful, and the AI can answer simple questions. It could be better, but that will take time. **What do you dislike about Access PeopleHR?** I think there are some small changes that could be made to People HR, as an example when an employee creates an Assignment, it highlights the assignment green on the calendar, when it is submitted it then shows a dotted line around it, when approved it goes back to green, change the colour or make it obvious to the employee it has been approved. Ripples are fantastic and a great tool to get workflows integrated into your processes, it would be great to see a tick box to allow a ripple to repeat on the same day. There are just some tiny tweaks that could be made to take it from good to great. **What problems is Access PeopleHR solving and how is that benefiting you?** When we first introduced People HR, we also took on Paycircle, their payroll software. As mentioned previously, the HR system integrates really well with Paycircle and saves time in payroll by pulling the information across automatically, which means payroll can concentrate on just running payroll. We’ve also recently introduced the reward software, and we started using Expenses last year. Being able to access all of our services with one click is a nice touch and makes it much easier to get to everything. **Official Response from Taryn Schutzler:** > Thanks for your detailed feedback. It’s great to hear you’re finding the UI intuitive and that features like logbooks, reporting, Smart View and the Paycircle integration are adding real value, especially where it’s helping streamline payroll and save time for your team. It’s also encouraging to hear the broader suite is making it easier to access everything in one place. We really appreciate your balanced and thoughtful suggestions. The points you’ve raised around Ripple enhancements, clearer visual indicators in the calendar, and small usability tweaks are all really helpful, it’s exactly this kind of feedback that helps take the product from good to great. We’re also sorry to hear about your experience with the SMP calculation and the impact that had on payroll. We completely understand how critical accuracy and timely resolution are in those situations, and your feedback around QA and responsiveness is really important. It’s great to hear overall that the platform is supporting your processes and helping improve efficiency across HR and payroll. You can follow upcoming updates via our PeopleHR roadmap hub below. ### 48. User-Friendly HR Tool with Great Self-Service, Reporting, and Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Access PeopleHR?** What I like best about Access PeopleHR is how user-friendly and intuitive it is for both HR teams and employees. Core tasks such as managing employee records, absence tracking, and onboarding are easy to navigate and don’t require extensive training. The self-service functionality empowers employees to update their own details and book time off, which significantly reduces administrative workload. I also appreciate the reporting tools, which make it straightforward to access people data and stay compliant. Overall, it’s a reliable system that supports day-to-day HR operations efficiently. The customer service is very good and we have a great relationship with the team, we feel it is also great value for money. **What do you dislike about Access PeopleHR?** What I dislike about Access PeopleHR is that it can be prone to occasional glitches, which can interrupt day‑to‑day work and slow processes down. The interface also feels slightly dated compared to more modern HR systems, which can impact the overall user experience. Additionally, some functionality is limited — for example, not being able to bulk download employee files is frustrating and adds unnecessary manual work. While the system handles core HR tasks well, these issues can make certain processes less efficient than they should be. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR is helping to solve usability and efficiency challenges in day‑to‑day HR processes. The ongoing improvements to the user interface are making the system easier and more intuitive to use, which reduces friction for both HR users and employees. In addition, the introduction of AI features to support general HR queries is particularly beneficial, as it helps answer common questions quickly and reduces the need for manual intervention. Overall, these enhancements are improving efficiency, saving time, and allowing the HR team to focus more on value‑adding activities rather than routine administration. **Official Response from Taryn Schutzler:** > Thanks for your feedback. It’s great to hear how much value you’re getting from the platform, especially around ease of use, self-service and reporting. Knowing that both HR teams and employees can navigate the system without extensive training is exactly what we aim for, and it’s fantastic to hear it’s helping reduce admin and support day-to-day operations. We’re also really pleased to hear your positive comments about customer support and the relationship you have with the team — that’s great to hear. We appreciate your honest feedback around occasional glitches, the interface and areas like bulk document downloads. We understand how these can impact efficiency, particularly when they add extra manual work, so this is really valuable insight for us. It’s encouraging to hear the system, and recent improvements like AI support, are helping streamline processes and free up time for more strategic work. You can follow upcoming updates via our PeopleHR roadmap hub below. ### 49. Outdated and Lacking Support, Needs Major Improvements **Rating:** 0.0/5.0 stars **Reviewed by:** Robyn Z. | Head of People and Operations, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Access PeopleHR?** Nothing **What do you dislike about Access PeopleHR?** I don't like PeopleHR. It's an outdated platform with limited functionalities and extremely poor customer service and account management. There's little customization and the reporting function is poor. The AI support chat is getting better but still needs lots of prompts to get the answer you need. I hoped the upgrade to Evo Pro would be better, but the upgrade to our system is delayed and hasn't happened yet and our training had to be canceled due to this. Customer service is useless, the delayed timeline has had a big effect internally, and even their complaint team seems clueless. When I first joined the company and tried to learn how to use the platform, I needed support and that didnt seem to exists. It took me 6 months to get an account manager to help (numerous emails were ignored, the only time I got a call was when I replied to a sales email and pretended I wanted to upgrade or hear about add on services) . A year later, we got some training, but the trainer train us on the wrong product, and feature we did not have so it was pointless to us. The worst customer service and account management I have ever experienced. **What problems is Access PeopleHR solving and how is that benefiting you?** Access PeopleHR helps in logging employee information, managing sickness and holidays, storing documents, and reporting. **Official Response from Taryn Schutzler:** > Thanks for taking the time to share this, Robyn. I’m really sorry to read about your experience, it sounds incredibly frustrating, especially with the delays, lack of support and the impact that’s had on your team. I appreciate you being so open. While it’s good to hear the system is supporting some core tasks like storing employee information and managing sickness and holidays, it’s clear the wider experience hasn’t been what you expected. The issues you’ve raised around account management, delayed upgrades, missed training and difficulty getting support are all really concerning to hear. I’d genuinely like to understand this in more detail and help get things moving in the right direction for you. If you’re open to it, please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com and I’ll make sure this is picked up with the right teams as a priority. Thank you again for sharing your experience, feedback like this is incredibly important, and I’d really welcome the chance to help improve things for you. You can also follow upcoming updates via our PeopleHR roadmap hub via the link below. ### 50. Great for Core HR and Onboarding, but ATS Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 01, 2026 **What do you like best about Access PeopleHR?** As someone in People experience , Access PeopleHR has made managing employee records considerably more straightforward. Having everything centralised in one place — contracts, personal details, documents — saves a lot of back-and-forth. The onboarding tools are a genuine time-saver for getting new starters set up without the usual admin overhead. The AI features are a nice addition too and show the platform is moving in the right direction. It's not without its quirks, but for core HR tasks it does the job well and the team has found it easy enough to navigate day-to-day. **What do you dislike about Access PeopleHR?** The ATS functionality is probably the area that falls shortest of expectations. It covers the basics but lacks the depth you'd want for a more structured recruitment process — things like pipeline customisation, candidate communication tools, and reporting on hiring metrics feel fairly limited compared to dedicated ATS platforms. If recruitment is a big part of your workflow, you may find yourself needing a separate tool to plug the gaps. **What problems is Access PeopleHR solving and how is that benefiting you?** Before using Access PeopleHR, a lot of our HR processes were spread across spreadsheets and shared drives, which made it difficult to keep employee data accurate and up to date. PeopleHR has helped centralise that, reducing the risk of errors and making information much easier to access when needed. It's also cut down the time spent on routine admin tasks like managing absence requests and maintaining personnel files, freeing up the team to focus on more strategic work. **Official Response from Taryn Schutzler:** > Thanks for your feedback. It’s great to hear PeopleHR is helping centralise your employee data and streamline onboarding, reducing admin and improving accuracy can make a real difference for HR teams. It’s also encouraging to hear the platform is easy to navigate day to day and that features like AI are adding value. We appreciate your honest comments around the ATS. That’s really valuable insight, especially around pipeline customisation, communication tools and reporting. Feedback like this helps highlight where improvements can make recruitment processes more robust. It’s great to hear the system is supporting your core HR needs and freeing up time for more strategic work. You can follow upcoming updates via our PeopleHR roadmap hub below. ## Access PeopleHR Discussions - [What makes a good HR system?](https://www.g2.com/discussions/what-makes-a-good-hr-system) - 1 comment - [View Access PeopleHR pricing details and edition comparison](https://www.g2.com/products/access-peoplehr/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-18+11%3A19%3A22+-0500&secure%5Bsession_id%5D=24fd24d2-4c75-4c6f-9b7b-9d21d48bbd95&secure%5Btoken%5D=fcfbcb740b8162613e5758b81c4c23e7d5b99024eac8bbe91da890a5153f0405&format=llm_user) ## Access PeopleHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration - Goal Management - Benefits Management - Employee Management - Workflow Management - HR Management - Recruitment Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Performance Management - Time Off Management - Compensation Management - Training Management - Timesheet Management - Talent Management - Commission Management **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Sourcing** - Candidate Search - Career Page Configuration - Candidate Sourcing - Job Posting - Candidate Sourcing Metrics - Boolean Search - Resume Search **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Process/Workflow Automation - File Sharing - Content Library **Goals** - Goal Setting/Tracking - Company Goals And OKRs **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Reminders - Applicant Tracking - Time & Attendance - Predictive Analytics - Learning & Development - Employee Database - Employee Engagement - Self Service Portal - Sick Leave Tracking - Customizable Branding - Mobile App - Access Controls/Permissions - Onboarding - Customizable Reports - 360 Degree Feedback - Customizable Templates - AI Copilot - Reporting/Analytics - Succession Planning - Data Import/Export - Approval Process Control - Surveys & Feedback - Offboarding - Employee Profiles - For Cloud - Employee Training - Time Off Requests **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building - Application Management - Candidate Management - Task Management - Pipeline Management - Calendar Management - Workflow Management - Communication Management - Compliance Tracking - Approval Workflow - Application Management - Job Management **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot - Generative AI **Additional Functionality** - Self Service Portal - Data Import/Export - Question Library - Customizable Templates - Reminders - Recruiting Firms - Talent Pool - AI Copilot - Scoring - Candidate Profiles - Job Board - Internal HR - Reference Checking - Careers Page - Resume Storage - Customizable Branding - Collaboration Tools - Tagging - Alerts/Notifications - Matching Engine - Search/Filter - Social Recruiting - Onboarding - Reporting & Statistics - For Small Businesses - Background Screening - Commenting/Notes - Billing & Invoicing - CRM - Resume Database - Email Marketing - Searchable Database - GDPR Compliance - Job Requisition **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication - Budgeting/Forecasting - Automated Scheduling - Employee Scheduling - Time Off Management - Workflow Management - Timesheet Management - Recruitment Management - Performance Management - Payroll Management - Attendance Management - Calendar Management - Employee Management - Compliance Management - Compliance Tracking - Activity Tracking - Sick Leave Tracking - Vacation/Leave Tracking - Skills Tracking - Variable Workforce - Reporting/Analytics **Additional Functionality** - Real-Time Reporting - Shift Swapping - AI Copilot - Real-Time Notifications - Reminders - Self Service Portal - Employee Database - Time Off Requests - Approval Process Control - Performance Metrics - Employee Onboarding - Document Storage - Real-Time Data - Data Import/Export - Time & Attendance - Drag & Drop - Clock In/Out - Customizable Reports - Generative AI ## Top Access PeopleHR Alternatives - 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