People First Reviews & Product Details

The suggestion box is really good and actually taking on people's suggestions. We had two systems that didn't speak prior so sickness automatically pulling through is great, saves lots of time. Drag and drop feature in the various places are also really useful. Having someone on hand when we need is helpful too. Review collected by and hosted on G2.com.

The cloud area isn't user friendly - you have to scroll to the very bottom of the page to create a case - that would fit better at the top of the screen as it doesn't look like you can create a case there. Using the data explorer I find really difficult - it's quite clunky and doesn't use plain wording - I believe this is getting upgraded soon, so very much looking forward to that! And being able to make better use of that feature. It would be really good to have check ins in terms of are we making absolute full use of the system, and ensure we are. We have multiple PAYE's so those moving from one to another is quite painful and losses their leaver and absence history - I believe this will soon be changing so looking forward to that. The pricing structure is different for a report we'd have to continuously pay quarterly for it, which is a little odd. But overall it's a good system and the people available to help are always friendly. Review collected by and hosted on G2.com.

I like People First for its offline capable mobile feed and shift handover, which is crucial for our dispersed workforce. The multilingual peer recognition and micro batching features are impressive as they automatically translate appreciation posts across more than 15 languages, bridging cultural and linguistic divides and providing visibility into top talent. These features really enhance our experience with the platform. Review collected by and hosted on G2.com.

I dislike their clunky reboarding workflow for returning seasonal resort and expedition staff. Achieving seasonal workers at the end of the peak travel season and reactivating their profiles months later frequently creates duplicate accounts or wipes past recognition badges, forcing HR to manually reconcile user records. They could improve it by introducing a dedicated seasonal dormancy profile status that preserves employee history, badges, and compliance certification while pausing platform access until the next contract start date. Review collected by and hosted on G2.com.

I really appreciate that People First doesn't demand much from the user. The structure is clear and I like that there are multiple routes to access the same screen, which is great for those of us who use systems differently each time. The implementation process was smoother than I expected, thanks to the project manager and specialists who guided us through it within a few months. Now, everyone can find what they need without needing additional help. I find the reporting views to be incredibly valuable because they consolidate headcount, absence, and recruitment status without needing to compile them separately. The approval workflow for recruitment requests and absence sign-off is very convenient, reaching me wherever I am rather than piling up on my desk. Review collected by and hosted on G2.com.

My one reservation concerns the pace of updates. Development is welcome, but I often open the system to approve recruitment requests and sign off absences, and finding a screen reshaped since I last looked at it gives me pause. The release notes are published and clear, but carving out time to read them between committee meetings is challenging. A short summary at first login after a release, focusing on screen changes relevant to me, would be more helpful. Ideally, having the option to defer interface changes until I've reviewed them would prevent surprises during approvals. Review collected by and hosted on G2.com.

People First is an intuitive system. The newsfeed feature, along with the Recognition capability, has been very well received. Review collected by and hosted on G2.com.

I would have liked the system to be more customisable, as that’s an option I’ve had in the past. However, I knew it wasn’t when I purchased it. Review collected by and hosted on G2.com.

I really appreciate that People First has made our employee management seamless by keeping the whole employee record under one roof. Whenever a new guide or reservations agent joins, all their information, like contracts, identification, bank details, and medical declarations, go straight into their profile. This means there's no longer a need for documents to circulate through my inbox, which is a big relief. It's also handy that attendance is logged in the same place, and colleagues can access their payslips and employment letters without needing to come to me first. This has significantly lightened the HR workload, especially helpful with our fluctuating seasonal workforce. Review collected by and hosted on G2.com.

People First has its weak points. The session drops far too often, and logging back in several times while working through a batch of approvals tests my patience. A few fields that appear on the web portal do not carry over in full either, so before I close a record I still compare the two side by side. A longer session timeout that holds while I work through a batch of approvals, together with full parity between the mobile app and the web portal so every field I see in one appears in the other, would spare me the constant re-logging and the side by side checking before I close a record. Review collected by and hosted on G2.com.

Having people data in one place. The capability within the Talent module is great (although I haven’t had time to fully utilise it yet). Having the ability to really assess skills which in turn makes recommendations for skills gaps and suggested succession planning is amazing Review collected by and hosted on G2.com.

Not being able to delete an entry if you’d made a mistake. We also have 7 companies with 7 payrolls. Not being able to transfer easily between payrolls is a chore. Plus you can’t retain their Job history so doesn’t give a full history of the employee. Review collected by and hosted on G2.com.

What I love most about People First is that it allows us to manage the entire employee lifecycle in one place. It’s brought everything people-related into a single system, giving our employees one central hub for accessing any information connected to their employment. Using the External Links tile, our people can now get to any system, portal, or website they need to carry out their day-to-day role, which helps us maintain it as a single centre of truth. It’s also extremely intuitive and easy to navigate, both from an administration perspective and for end users.

From a performance standpoint, it handles high-volume tasks with ease and runs smoothly. Since implementing People First, we’ve found we need to contact the Service Desk less because the platform has been reliable, and when issues do come up, we can usually work them out ourselves. When we do need to reach out, they typically respond quickly and are very helpful. This was especially true during the initial implementation: between our Implementation Manager and the Service Desk, the support we received was excellent, and we felt fully supported throughout the entire process.

I also feel that People First offers excellent value for money when you consider what it can deliver in comparison to some of the more expensive platforms which are available. We carried out a full market review before selecting People First and it came out on top in terms of features and on price. The ROI we have achieved from moving to People First has been impressive particularly in terms of improved HR team efficiencies, improved communication and metrics as well as enhanced end user experience, including the app. Review collected by and hosted on G2.com.

People First comes with a large number of standard reports which whilst easy to run, they are fixed and it is not possible to change the reporting criteria. The impact of this is sometimes you may need to run a couple of reports and manually merge them to bring together all the information you need which is more time consuming. More enhanced report writing functionality would be a welcome improvement. Review collected by and hosted on G2.com.

I like that People First is pretty easy to use. The recognition feature is great because colleagues actually use it. I appreciate having access to bespoke reports, which is valuable for my work. Review collected by and hosted on G2.com.

I can't pull reports on the number of check-ins or appraisals recorded, or look at any themes discussed. It would be beneficial to know how many of these conversations are taking place and whether there are themes related to well-being or challenges. Also, I wasn't around for the initial setup, but I've heard it was clunky. Review collected by and hosted on G2.com.

I like the potential for automation and generating people data insights automatically with People First. Its ability to connect directly to APIs for third-party apps is a big plus. I also value the report and insights generation features, which are really helpful. Review collected by and hosted on G2.com.

I find it challenging to search for a specific person and get relevant page details. Additionally, working on being able to detach people while still maintaining their base posting isn't quite related to People First but feels like a core functionality that could be addressed. Also, I suspect configuring the software to comply with GDPR and organization policies will require a lot of legwork, such as ensuring managers don't have access to particular staff details. Review collected by and hosted on G2.com.

I like that People First is easy to navigate, and the user interface is simple. It provides different routes to get to the same page if necessary, which makes everything a lot smoother. I also appreciate how it has streamlined our processes, cutting down on administration time and reducing duplication in onboarding and payroll. It's also user-friendly, which supports employees and new joiners in accessing the information they need at various points in their roles. The setup was very easy, with the help of experts and a project manager, and it only took three months to get everything ready. Review collected by and hosted on G2.com.

They are often doing updates which is great but as a user it can sometimes be confusing without reading the update guides that are published, which when running a busy HR team I don't always have the time to do this. Review collected by and hosted on G2.com.