Link copied to clipboard # PagerDuty vs Splunk On-Call Comparison - What are their main differences? Share [ Export ](/compare/pagerduty/splunk-on-call/export.csv) PagerDutySplunk On-Call[+ Add Product](#) Pricing **PagerDuty** Free Trial **$10.00** per\_feature Per Month · Basic **Splunk On-Call** Free Trial **--** · Custom Pricing **$9** · Getting Started **$29** · Essentials **$49** · Full-Stack Show more **Pricing Insights** from reviews Perceived Cost **PagerDuty** $$$$$ **Splunk On-Call** $$$$$ Average Discount **PagerDuty** 9% **Splunk On-Call** 13%4% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **PagerDuty** 6 months Based on 100 responses **Splunk On-Call** 6 months Based on 100 responses Return on Investment **PagerDuty** 6 months Based on 100 responses **Splunk On-Call** 6 months Based on 100 responses **Pros & Cons** from reviews **PagerDuty** [ Alert Notifications (21) ](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669004&qs=pros-and-cons#reviews)[ Alerting System (19) ](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669302&qs=pros-and-cons#reviews)[ Alert Issues (12) ](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1666799&qs=pros-and-cons#reviews)[ Expensive (8) ](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1668679&qs=pros-and-cons#reviews) **Splunk On-Call** [ Configuration Ease (2) ](https://www.g2.com/products/splunk-on-call/reviews?filters%5Bsentiment_snippet%5D=2502186&qs=pros-and-cons#reviews)[ On-Call Services (2) ](https://www.g2.com/products/splunk-on-call/reviews?filters%5Bsentiment_snippet%5D=2502225&qs=pros-and-cons#reviews)[ Complexity (1) ](https://www.g2.com/products/splunk-on-call/reviews?filters%5Bsentiment_snippet%5D=2439812&qs=pros-and-cons#reviews)[ Complex UI (1) ](https://www.g2.com/products/splunk-on-call/reviews?filters%5Bsentiment_snippet%5D=2439780&qs=pros-and-cons#reviews) Integrations **PagerDuty** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_19e82af715cd25220ff78b5c779730cf/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir.jpg "Product Avatar Image") Amazon ECS-Optimized Amazon... ](https://www.g2.com/products/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image") Amazon EventBridge ](https://www.g2.com/products/amazon-eventbridge/reviews)[ View all ](https://www.g2.com/products/pagerduty/integrations) **Splunk On-Call** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da633d2d1c1fd43e5e3cc46236965f55/elastic-elasticsearch.png "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d20584aae28e7a36c33465b06918a4db/grafana.jpg "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews)[ View all ](https://www.g2.com/products/splunk-on-call/integrations) Screenshots **PagerDuty** ![PagerDuty screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152472/Screen-Shot-2020-10-26-at-9.12.07-AM.png) **Splunk On-Call** ![Splunk On-Call screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/45629/expirable-direct-uploads_2F1561164e-bd3b-4af9-a13f-d3b411d90d7f_2FVictorOps_Interface.png) **Ratings** from reviews Meets Requirements **PagerDuty** **9.1** /10 Based on 828 responses **Splunk On-Call** **8.9** /10 Based on 48 responses Ease of Use **PagerDuty** **8.6** /10 Based on 836 responses **Splunk On-Call** **8.6** /10 Based on 48 responses Ease of Setup **PagerDuty** **8.2** /10 Based on 462 responses **Splunk On-Call** **8.9** /10 Based on 31 responses Ease of Admin **PagerDuty** **8.5** /10 Based on 422 responses **Splunk On-Call** **8.8** /10 Based on 31 responses Quality of Support **PagerDuty** **8.8** /10 Based on 635 responses **Splunk On-Call** **9.1** /10 Based on 44 responses Has the product been a good partner in doing business? **PagerDuty** **8.9** /10 Based on 358 responses **Splunk On-Call** **9.5** /10 Based on 28 responses Product Direction (% positive) **PagerDuty** **8.4** /10 Based on 818 responses **Splunk On-Call** **9.0** /10 Based on 48 responses **Features** ratings from reviews Incident Management **8.8** /10 Based on 249 responses **9.5** /10 Based on 5 responses Workload Automation **9.6** /10 Based on 56 responses Not enough data AIOps Platforms **9.5** /10 Based on 59 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free ServiceNow Store Apps **9.6** /10 Based on 48 responses Not enough data IT Alerting **8.3** /10 Based on 35 responses Not enough data Runbook Automation **8.3** /10 Based on 10 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% Small-Business(50 or fewer emp.) 19.2% Mid-Market(51-1000 emp.) 46.2% Enterprise(\> 1000 emp.) 34.6% Small-Business(50 or fewer emp.) 19.2% Mid-Market(51-1000 emp.) 46.2% Enterprise(\> 1000 emp.) 34.6% **Reviewers' Industry** [![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews) PagerDuty Information Technology and Services 22.8% Computer Software 21.3% Financial Services 5.7% Internet 5.1% Retail 3.5% Other 41.5% [![Splunk On-Call](https://images.g2crowd.com/uploads/product/hd_favicon/b92838221b8df42dd6b5bb09c9f8ff55/splunk-on-call.svg "Splunk On-Call")](https://www.g2.com/products/splunk-on-call/reviews) Splunk On-Call Computer Software 28.8% Information Technology and Services 26.9% Retail 7.7% Marketing and Advertising 7.7% Broadcast Media 3.8% Other 25.0% Alternatives **PagerDuty Alternatives** ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack") [ Better Stack ](/products/better-stack/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)") [ SolarWinds IT Incident... ](/products/solarwinds-it-incident-response-squadcast/reviews) ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") [ incident.io ](/products/incident-io/reviews) **Splunk On-Call Alternatives** ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters") [ xMatters ](/products/xmatters/reviews) ![Opsgenie](https://images.g2crowd.com/uploads/product/hd_favicon/1541181470/opsgenie.svg "Opsgenie") [ Opsgenie ](/products/opsgenie/reviews) ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)") [ SolarWinds IT Incident... ](/products/solarwinds-it-incident-response-squadcast/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ## PagerDuty vs Splunk On-Call FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Splunk On-Call vs PagerDuty? Splunk On-Call and PagerDuty both hold a 4.5/5 G2 rating, but Splunk On-Call stands out for its higher Ease of Setup and Quality of Support scores, while PagerDuty is more widely reviewed and cited for meeting requirements. | | [Splunk On-Call](https://www.g2.com/products/splunk-on-call/reviews) | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (52 reviews) | 4.5/5 (972 reviews) | | Ease of Setup score | 8.9 | 8.2 | | Quality of Support score | 9.1 | 8.9 | | Top Reviewer-Cited Strength | Alerting System (3 all-time mentions) | Meets Requirements (score: 9.1) | ### How do the pricing models of Splunk On-Call and PagerDuty compare? Splunk On-Call is favored for value over PagerDuty, as reflected in higher reviewer satisfaction with price and cost-related dimensions. - **Splunk On-Call:** Reviewers highlight more reasonable pricing and value, with several noting cost reductions after switching from competitors. - **PagerDuty:** In recent reviews, many cite high and sometimes confusing pricing, especially for small teams, and mention that advanced features are locked behind higher tiers. - **Switching Reason:** Reviewers have switched to Splunk On-Call for better value and lower costs compared to PagerDuty. ### What are the best alternatives to Splunk On-Call and PagerDuty? The top three alternatives to Splunk On-Call and PagerDuty are Dynatrace, xMatters, and SolarWinds IT Incident Response. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Splunk On-Call](https://www.g2.com/products/splunk-on-call/reviews) | 4.5/5 (52 reviews) | — | More reasonable pricing, especially after switching from competitors | Alerting System | | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Pricing often cited as high, especially for small teams and advanced features | Meets Requirements | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and automation | | [xMatters](https://www.g2.com/products/xmatters/reviews) | 4.5/5 (786 reviews) | Enterprise | — | Incident response automation | | [SolarWinds IT Incident Response](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | — | Incident management and alerting | ### Which IT Alerting features should I prioritize when comparing Splunk On-Call and PagerDuty? Buyers should prioritize integrations, alerting and escalation policies, ease of setup, incident management, and reporting capabilities when comparing Splunk On-Call and PagerDuty. - **Integrations:** Splunk On-Call (2 all-time mentions), PagerDuty (88 all-time mentions for Slack, 25 for Jira, 15 for Datadog) - **Alerting and Escalation Policies:** Splunk On-Call (3 all-time mentions for Alerting System), PagerDuty (recent reviews highlight highly customizable escalation policies) - **Ease of Setup:** Splunk On-Call (score: 8.9), PagerDuty (score: 8.2) - **Incident Management:** Splunk On-Call (2 all-time mentions), PagerDuty (recent reviews highlight incident response and coordination) - **Reporting Capabilities:** Splunk On-Call (1 all-time mention for Analytics), PagerDuty (recent reviews request more customizable reporting) ### What are the pros and cons of Splunk On-Call vs PagerDuty? Splunk On-Call's headline strength is its alerting system and ease of setup, while PagerDuty is recognized for meeting requirements and robust integrations. - **Splunk On-Call strengths:** Alerting System (3 all-time mentions), Configuration Ease (2), Flexibility (2), Incident Management (2), Integrations (2), On-Call Services (2), Customizability (1), Easy Setup (1) - **Splunk On-Call trade-offs:** Limited Features (2), Missing Features (2), Notification Issues (2), Complexity (1), Complex UI (1), Difficult Customization (1) - **PagerDuty strengths:** Meets Requirements (score: 9.1), robust integrations (88 all-time mentions for Slack, 25 for Jira, 15 for Datadog), reliable alerting and escalation, incident response coordination - **PagerDuty trade-offs:** High pricing and advanced features behind higher tiers, complex initial setup for large teams, alert noise if not tuned, UI can feel overwhelming for new users ### Is Splunk On-Call or PagerDuty better for small businesses? Splunk On-Call is the better fit for small businesses, as reviewers highlight its value and ease of setup, while PagerDuty's largest segment is Mid-Market. - **Splunk On-Call:** Reviewers cite more reasonable pricing and easier setup, making it attractive for small teams. - **PagerDuty:** Largest reviewer segment is Mid-Market; reviewers frequently mention high pricing and complexity as challenges for small businesses. ### Which IT Alerting platform has better integrations? PagerDuty is favored for integrations, with significantly higher reviewer-cited integration counts and broader third-party tool support. - **Splunk On-Call:** Slack (8 all-time mentions), Jira (temporal-qualitative), Statuspage (temporal-qualitative) - **PagerDuty:** Slack (88 all-time mentions), Jira (25), Datadog (15) ### How do Splunk On-Call and PagerDuty compare on customer support? Splunk On-Call and PagerDuty are rated nearly equally on Quality of Support, with Splunk On-Call at 9.1 and PagerDuty at 8.9, a difference below the materiality threshold. - **Splunk On-Call:** Reviewers consistently praise responsive and helpful support, with multiple 7/7 support scores and positive experiences during setup and troubleshooting. - **PagerDuty:** Reviewers describe support as generally strong, with several 7/7 scores, but some note that support can be less responsive or require improvement for advanced issues. ### Which is easier to implement, Splunk On-Call or PagerDuty? Splunk On-Call is easier to implement, with a higher Ease of Setup score (8.9 vs 8.2) and more frequent reviewer praise for setup simplicity. - **Splunk On-Call:** Reviewers frequently cite easy and quick setup, with multiple 7/7 Ease of Setup scores and positive onboarding experiences. - **PagerDuty:** Reviewers note that setup is straightforward for basic use but can become complex for larger organizations or advanced configurations, with some citing a learning curve. ### Which product has better Integrations? PagerDuty has better Integrations, as supported by higher all-time mention counts and broader third-party tool coverage. - **Splunk On-Call:** Integrations (2 all-time mentions), Slack (8), Jira (temporal-qualitative), Statuspage (temporal-qualitative) - **PagerDuty:** Slack (88 all-time mentions), Jira (25), Datadog (15), and higher reviewer satisfaction with integration breadth