It's been two months since this profile received a new review

Outlaw Reviews & Product Details

Fundamentally powerful, effortlessly easy, Outlaw’s contract automation platform adapts to you for rapid adoption. Called by our partners a "great value", Outlaw offers flexible, simple pricing making it affordable for all team sizes (no maint. fees, unlimited storage & eSignatures). Voted the #1 Momentum Leader by G2 and Legal Tech Leader by the National Law Journal. Our intuitive, advanced platform unifies contract generation, document automation, in-app collaboration & negotiations, and a smart repository into a single user experience. Whether starting from self-serve templates or 3rd party/customer agreements or legacy contracts, thousands of customers rely on Outlaw to accelerate contract turnaround time, unlock contract metadata and automate their legal workflows. Features include Dynamic Contract Template Processor, Workflow Automations, Version Control, Real-time eSigning, Contract Activity Audit Log, 3rd Party Paper Support, In-app Redlining, Word/ PDF Export, Tracking + Notifications, Secure Cloud Storage, Encrypted Smart Fields, SOC 2 Certification and more. Outlaw also supports seamless integrations like Salesforce, Hubspot, Microsoft Office 365, Quickbook, Sharepoint, DocuSign, Dropbox, Slack so users can do more with what they already have.

Seller

Outlaw

Languages Supported

German, Greek, English, French, Italian, Dutch, Portuguese, Russian, Spanish

Product Description

Outlaw is a modern contract platform that helps businesses close deals faster using plain English.

Overview by

Ardyce Taylor

Discussions

Outlaw Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

6 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

Outlaw Media

Radically easy, fundamentally powerful — Draft and manage contracts with our advanced legal template system

Scale your workflows through dynamic contract generation, intuitive collaboration, real-time negotiation and mobile eSigning

Unlock the value of contracts in a secure metadata repository powered with AI search

Automate your whole contracting operations from anywhere through no-code integrations

Outlaw Reviews (86)

G2 reviews are authentic and verified.

Here's how.

Steven S.

Small-Business (50 or fewer emp.)

7/26/2023

"Outlaw Masters Contracts"

4/5

What do you like best about Outlaw?

Ease of Customizing contracts and making edits on the fly Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

It is not as intuitive with court related documents as it is with contracts Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

5/17/2022

"Good Product Concept"

3/5

What do you like best about Outlaw?

Outlaw is very customizable and allows you to easily collaborate with teammates. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

Outlaw has a very small team so when issues arise the support queue can be longer than desired. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

5/19/2022

"Outlaw works great!"

5/5

What do you like best about Outlaw?

I love the ease of use that outlaw provides. It is quick and simple for sending contracts Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

It can be complicated because everyone who wants to view it needs to have their email logged in. It's great for security purposes but can be a hassle trying to coordinate emails. Review collected by and hosted on G2.com.

Remi B.

Mid-Market (51-1000 emp.)

12/10/2020

"theSkimm Outlaw Review"

4/5

What do you like best about Outlaw?

I like that Outlaw is pretty turn key and the UI easy to navigate. I am a current user at my company and am utilizing almost everyday to create agreements/contracts for partners. The templates are simple to create, and adding and removing sections, words, and language is simple. I like how quick the process takes for me to create an agreement. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

I don't like that once the a contract is signed you're unable to go in and make updates to something as simple as dates, but you instead have to create a whole new agreement in order to do so. I think that it is sometimes difficult to simply swap out contacts as the signer once it's shared with the contact. You should be able seamlessly change the signer to a different contact. Also, when a contact requests to be added to an agreement they should seamlessly be added via the button we click in the request email. It's tedious and unnecessary to make it a two step process. Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

It has become more turn key to send agreements to clients where everything - all versions, changes, redlines, and feedback are tracked in one place and one system. In the past we were working off a Word doc for agreements, where it was not as easy to track revisions and different versions could get easily lost. It has cut the agreement generation time in half, making our teams much more efficient. Review collected by and hosted on G2.com.

Response from Julie Schneyer of Outlaw

edit

Hi Remi, thanks for sharing your thoughts on Outlaw! Here are a couple ideas//resources to help improve your experience:

1. If contract is not signed by BOTH parties yet, you can clear a signature in order to continue editing and filling in variables

2. If a contract has been signed by both parties and you have to create a new contract, the Duplicate contract feature makes it easy so you don't have to enter all the information again.

3. Changing the authorized signer can be done in just a few clicks. I'm dropping a link below to a Help Center article that describes this.

Hope this helps! :)

See how Outlaw improved

Jason R.

Small-Business (50 or fewer emp.)

11/16/2020

"Jason Review"

3/5

What do you like best about Outlaw?

Centralizing our contracts into one place. Easier to communicate with legal through the system. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

Having to explain the process and system to clients. Many in our industry are pretty analog, and it becomes one more barrier to getting our contract signed. Some people, especially those not as tech-savvy, get uncomfortable with the concept and ask if I can send an email copy for a wet signature.

The implementation we received didn't provide enough hands-on training to give us a good feel for the platform.

I am having challenges getting notifications when any changes/adjustments are made to the contract. Furthermore, when my changes are sent for approval, I don't get notifications when those changes are finalized. This means I have to login into outlaw several times per day to check or email legal periodically throughout the day for status updates. I haven't been able to find a place to set this up this any of the settings options available on my dashboard.

It’s one additional step in getting the sale done. Review collected by and hosted on G2.com.

Recommendations to others considering Outlaw:

Make it as seamless as possible for non-technical users to use. I’m fine, but it’s a hurdle to introduce the system to my clients and make them feel comfortable. Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

Still have to dive in, but it does make it easier to keep track of current changes. It's nice to have our contracts centralized in one place, allowing me to track my contracts coming up for renewal.

Word and email work great, but often it has become difficult to keep track of the latest contract version.

It also creates accountability, so if a term of the contract is negotiated, we can see who authorized the terms. Review collected by and hosted on G2.com.

Response from Julie Schneyer of Outlaw

edit

Thanks for this very helpful and thoughtful feedback Jason! In regard to training availability, our Customer Success team is always glad to schedule refresher sessions with individuals or full teams -- don't hesitate to reach out to book some time! (You can get at us via Intercom chat, or reach me directly here: julie@getoutlaw.com)

On the notifications front, we are always trying to improve and strike the best possible balance between too few notifications and too many. So we've made it possible for each user to check off a "Notify" box if they want to notify other users when they suggest or resolve suggested changes. To start receiving those notifications, have your teammates (and if possible counterparties) check "Notify" to send notification to your inbox when a change is suggested or resolved!

Hope this is helpful Jason, and thanks again for sharing your experience with Outlaw to let us know how we can help you close smarter and faster!

Gina B.

Small-Business (50 or fewer emp.)

11/20/2020

"Great software and even better customer support"

5/5

What do you like best about Outlaw?

We have been using Outlaw for about a year and it has really helped streamline out contracts with partners around the world. It is easy to get up and running and as I use it more and become more comfortable there are many features that make my work day much easier and more efficient. I am most impressed by the support from the Outlaw crew. They are quick to respond and very helpful. A nice extra is how nice everyone on the team is and easy to work with. They treat us like a partner and are open to hear of any new features that you may want to see in Outlaw. A real pleasure to work with! Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

The system is designed for true legal contracts and we are using it for that as well as employment letters and contracts so there are a few features that we have had to adapt to our type of use. That being said I find the customer support really helpful in puzzling out the best way to do so.

One feature I do not like is the inability to easily rename a contract you have to go into the "editor" more to get to the contract name. This is a lot of steps and when we do batch contracts in order to find one within the batch easily (since they all have the same name) we have to go in and name each individually.

It would also be nice to have a way to batch print contracts or batch save as PDF so we can share outside Outlaw. Review collected by and hosted on G2.com.

Eduardo d.

Small-Business (50 or fewer emp.)

11/17/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Promising platform"

4/5

What do you like best about Outlaw?

Customer care and quick integration between our actual needs and their services. Attention is great and they teach you how to convert your own files into self service templates.

Additionally the platform includes their own e-signing solution which allows you to quickly get your agreements executed.

Keeping track of the exact status of the agreement is great and being able to approve or reject changes in real-time is awesome. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

Not being able to add floating users and therefore not being able to decentralize the platform within the organization into each of our internal clients / teams.

Not being able to easily integrate with docusign or adobe sign. Review collected by and hosted on G2.com.

Recommendations to others considering Outlaw:

Take into consideration that since outlaw is a software as a service this will be perhaps the most quick solution for contract management however it lacks certain integrations with other third parties. Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

Contract management software for an inhouse legal team and drafting and negotiating agreements within the organization and external third parties. Review collected by and hosted on G2.com.

Luis Enrique L.

Small-Business (50 or fewer emp.)

11/17/2020

"Outlaw has been a great tool for creating and managing contracts and helping our legal team."

5/5

What do you like best about Outlaw?

I love that it is easy to use and that they take into account all the user's feedback . It is really adaptable to our contract needs. It helps when managing the contract request of any company and having a more efficient and responsive legal area. It really helps to automatise a lot of the contract creation tedious and slow work and really helps any legal team to be better organised. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

I would like for the template creator to be more like word or pages; sometimes it can be a little difficult to make te document look the way you expect. It could be a little more user-friendly and the variable creation a little more easy. Also it could be really helpful if it could be easily integrated with other external legal solutions such as electronic signature's providers. In general it is a great software that can really be a game changer for any legal team but it would really be a major improvement if Outlaw adapts to the users rather than the users having to adapt for fully using Outlaw. Review collected by and hosted on G2.com.

Recommendations to others considering Outlaw:

It is a great tool in general but be a little patient at the really beginning. Once you have created one or two contract templates you will get the hang of it. Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

We are taking advantage of the template and contract maker in order to have a better control of all the company's contract requests. We also want to take advantage of Outlaw in order to make it easier for our internal users to make contract requests to the legal team. Outlaw is really helping us to have a more efficient and quick response to the internal user's contract requests. Also managing the contract life cycle is a very useful tool for any type of company. We can easily know execution and expiration dates, manage addendums or changes to any contract. Review collected by and hosted on G2.com.

Jaqueline O.

Mid-Market (51-1000 emp.)

11/16/2020

"Outlaw is very intuitive and helpful to deal with contracts"

4.5/5

What do you like best about Outlaw?

The easiness to generate new contracts from templates, as we can all use a pre-existent model to all the contracts. In our company, the Outlaw is integrated with Salesforce so the generation of certain types of contracts is automatized - which help us a lot. Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

The part of editing contracts - deleting and creating new sections, for example. I have a hard time sometimes to copy and paste information from another contracts as I need to create sections to paste a text. Also, sometimes I'd like to be able to change the letters formats (bold, italic, underline, highlight) because I want to highlight some words in the contract, but that is not possible. I also would like to be easier to organize the sections, like only pushing them with my cursor and not selecting them to move a section before or after. Review collected by and hosted on G2.com.

Recommendations to others considering Outlaw:

Outlaw is very useful and an efficient manner to manage your contracts. Its use is intuitive and easy, so everybody in the company can enjoy it. The Outlaw team is also very supportive, so you can clarify all your doubts and improve your benefits when using it. Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

Organization to gather all our company's contracts so we can keep everything on track. The other benefit is that now it's so much easier to create contracts and everybody can do it in the same platform. Before, we had to chase past years contracts because everyone was only saving them in their personal folders. In this manner, the possibility to share the contract in the platform is also very useful, since we don't need to migrate the contract to another platform - like e-mail, for example.

The fact that it shows the status of the contract is also very useful since before it was harder to monitor a contract's process and then it passed so much time in just one stage (signing, for example). Review collected by and hosted on G2.com.

Response from Julie Schneyer of Outlaw

edit

Hi Jaqueline, thanks for this feedback! Wanted to let you know that you can apply formatting (underline, bold, and italics) using keyboard shortcuts. So you won't see any icons for this, but if you highlight the text you want to format and use Ctrl + u/i/b you can apply the desired formatting. Hope this helps! :)

Cassandra S.

Mid-Market (51-1000 emp.)

12/10/2020

"Intuitive platform, outstanding support"

5/5

What do you like best about Outlaw?

The platform itself is intuitive and easy to use. At our level, we have a dedicated customer success manager who has been helping us build out and refine templates, ensure our Salesforce integration is seamless and even assist with team trainings. This company is doing this right! Review collected by and hosted on G2.com.

What do you dislike about Outlaw?

I don't dislike anything but there are some improvements coming that I'm looking forward to (like ability as the administrator on our account to see all contracts without being assigned to every single one). Review collected by and hosted on G2.com.

What problems is Outlaw solving and how is that benefiting you?

Automatically trigger contract workflow from our Salesforce integration means paper work gets started on time, more visibility across a range of users and clients of the status of review/negotiation. Using correct/up to date contract language and templates. Automated contract clause updates based on the hidden variables really minimize the manual contract updating we had to do. Review collected by and hosted on G2.com.