
Overall, Otterly is excellent. From the view point of a regional management, Its biggest strength is the way that AI has impacted client relationships. What this ease of use means is that my account teams can quickly pull a report during a client call showing that they have visible proof of their AI search presence. They have some of the best customer support we've experienced; once, they even jumping on a call for a few minutes to help us debug a tracking prompt that a client in the fintech space using. We appreciate this amount of support infront of our clients. Review collected by and hosted on G2.com.
Internally, the pricing structure needed some defending. The ROI had to work, so we had to estimate how many client accounts we would manage at any one time. That was maybe a bit of a leap of faith, but one that over six months of us being on-board has come back to pay off hugely. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.

