--- title: Osano Reviews meta_title: 'Osano Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 173 reviews by the users' company size, role or industry to find out how Osano works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 173 scale: '5' date_modified: '2026-10-31' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

Osano Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Osano Reviews (173)

Reviews

Osano Reviews (173)

4.5
173 reviews

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Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Overall good quality product with fantastic support"
5/5
What do you like best about Osano?

Osano caters for a wide range of businesses and enables us to easily comply with Privacy laws. We have implemented Osano Cooke management within our external facing website.

I can also report the customer support and customer success team are very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Only downside is the sitemap feature doesn't support nested sitemaps, we would have to unnest them. Therefore we are waiting for this feature to become available. Review collected by and hosted on G2.com.

Travis S.
TS
Travis S.
Managing Consultant
Enterprise (> 1000 emp.)
"Simple and easy to use privacy management software"
4.5/5
What do you like best about Osano?

Ease of deployment, simple configuration setup and the fact that our devs don't need to make adjustments to the appearance of the UI elements is huge! Review collected by and hosted on G2.com.

What do you dislike about Osano?

There are some elements I do wish were more flexible, but overall, Osano has met our needs well. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Travis,

Thank you for sharing your positive experience with Osano! We're thrilled to hear that you find our software easy to deploy and configure and we've been able to help simplify data privacy for your team.

We appreciate your feedback on areas for improvement (flexibility) and will take your suggestions into consideration for future updates. It's great to know that Osano has been able to meet your needs effectively. If you ever have any specific features or functionalities you would like to see improved, please feel free to reach out to us.

Thank you for choosing Osano to help with your privacy management needs!

The Osano Team

Mark D.
MD
Mark D.
Director, Web Development
Mid-Market (51-1000 emp.)
"Truly an excellent application for managing compliant privacy standards on a global scale"
5/5
What do you like best about Osano?

Osano's ability to dynamically generate the proper language and rules via location make it ideal for our business needs. It takes the headaches out of compliance. It was super easy to implement and if you have questions their support team is excellent. Review collected by and hosted on G2.com.

What do you dislike about Osano?

If there's one thing that could be improved it would be to offer even greater customization based on corporate requirements and not just laws, This won't affect 95% of folks but for those that have special use case needs might cause issues. One other drawback is it can be a bit on the pricey side for some of our clients. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Mark,

Thank you for your excellent review of Osano! We're thrilled to hear that our application has been able to meet your business needs and take the headaches out of compliance. Our dynamic language and rules generation based on location is a feature we take pride in, and we're glad it has been beneficial for you.

We appreciate your feedback regarding customization based on corporate requirements. We are constantly working to improve our platform and have sent your suggestions to our product team for consideration in future updates. Regarding pricing, we understand that it may not be suitable for all clients. We offer different pricing plans to accommodate various business sizes and needs and would be happy to discuss options that may better fit your clients' budgets.

Thank you for choosing Osano to help you remain compliant! If you have any further questions or need assistance, our excellent support team is always here to help.

Thanks,

The Osano Team

Mallory R.
MR
Mallory R.
Mid-Market (51-1000 emp.)
"Simple, easy to use platform + Great customer support"
4/5
What do you like best about Osano?

Love that unlike most CMP's, Osano doesn't require I set a bunch of complex triggers in Google Tag Manager. Also love how easy and friendly their support team is to work with. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Definitely more expensive than other CMP offerings. The nature of how it functions makes it sometimes hard to identify what scripts are actually running on our site vs. stuff on random users visiting our sites browsers. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Mallory,

Thank you for sharing your feedback! We're happy to hear that you find Osano's platform simple and easy to use, and that our customer support team has provided you with a delightful experience.

If you have any specific questions or issues, please feel free to reach out to our support team. We're here to help and make your experience with Osano even better.

Thank you for choosing Osano!

The Osano Team

Verified User in Human Resources
EH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Great people and product"
5/5
What do you like best about Osano?

The cookie manager is easy to implement and maintain and reasonably priced. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Some of the other privacy tools are somewhat rudimentary. Review collected by and hosted on G2.com.

GM
Greg M.
Enterprise (> 1000 emp.)
"Easy setup and GREAT support team."
5/5
What do you like best about Osano?

It is very easy to setup and anytime I have opened a support ticket because of something weird on our site they have figured out how to get the code that was a problem. The problems have always been with the code the vendor used to create the site, not with Osano. Review collected by and hosted on G2.com.

What do you dislike about Osano?

I haven't come across anything that I don't like yet. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Greg,

Thank you for your positive feedback! We're so happy to hear that you find Osano easy to set up and that our support team has been able to assist you effectively. It's great to know that we've been able to address any issues related to the code on your site. We're committed to providing a delightful experience for our customers.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

The Osano Team

Verified User in Telecommunications
CT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"I am a new user at Osano"
2.5/5
What do you like best about Osano?

Osano's DSAR process and cookie banner have become invaluable tools for our marketing team. The DSAR process streamlines our response to data subject access requests, ensuring compliance with regulations and enhancing our data protection practices. The cookie banner not only helps us manage cookie consent effectively but also enhances user experience by providing clear, user-friendly options. Together, these features have significantly improved our data privacy compliance efforts Review collected by and hosted on G2.com.

What do you dislike about Osano?

Osano's vendor risk management solution feels incomplete. While it provides a solid foundation, it lacks certain advanced features and customization options that would enhance its effectiveness. Despite this, it still offers a useful starting point for organizations looking to improve their vendor risk management practice. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hello,

Thank you for being an Osano customer and providing your experience. We're so happy to hear our DSAR and cookie consent management products have been useful tools in helping to improve your data privacy compliance efforts!

We are proud of our vendor product and believe it serves as a solid foundation for developing a privacy risk program that can slot into broader third-party risk management efforts. That being said, your insights on potential improvements and desired features would be invaluable to us. We would greatly appreciate the opportunity to connect you with our product team to gather your feedback.

Feel free to reach out to our Sr. Product Marketing Manager, Cait Ward, at cward@osano.com if you'd be interested in speaking with us.

We look forward to continuing to partner with you on your data privacy compliance efforts!

Thanks,

The Osano Team

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Great Product"
4.5/5
What do you like best about Osano?

How easy it is to implement and use on the back end. I like how great the support team has been and how quick the responses have been from them. While we are still in the testing phase I love the service so far Review collected by and hosted on G2.com.

What do you dislike about Osano?

I wish there was more customizability with the font, design etc on the back end. Having to ask our devs to change small things like font, or button placement is rather annoying Review collected by and hosted on G2.com.

Scott G.
SG
Scott G.
Small-Business (50 or fewer emp.)
"Easy to use, easy to manage, easy to be compliant"
5/5
What do you like best about Osano?

A single script on my page lets me manage everything else from the dashboard. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Everything is modular so I have to stare at all of these options that I can't use because i'm not paying for them yet. Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Scott,

We're very happy to hear that you find Osano easy to use and manage for your cookie consent needs!

If you have any issues or specific suggestions on how we can enhance your experience further, please feel free to reach out. Thank you for choosing Osano!

The Osano Team

Patrick M.
PM
Patrick M.
VP, Marketing Technology
Mid-Market (51-1000 emp.)
"Making privacy compliance as simple as it can be"
5/5
What do you like best about Osano?

First, the onboarding is great. Personalized calls guide you through the initial setup, teaching you the tool. Second, the tool identifies all kinds of cookies, scripts, etc, and auto-classifies many to make your life as an administrator a bit easier. Anytime I have had a question, the my account rep and support teams have been eagerly available to get me where I need to be. Review collected by and hosted on G2.com.

What do you dislike about Osano?

Don't go into it expecting magic. While the tool helps identify a lot of the cookies, scripts, etc, it'll find plenty it will not classify and you're going to be left with some legwork. While, I've used several competitor products, and Osano has been my favorite to date, it is still not a "launch and forget" solution. Be diligent! Review collected by and hosted on G2.com.

Response from Merry Austin of Osano

Hi Patrick,

Thank you so much for being a valued customer and taking the time to share your thoughts on Osano! We’re happy to hear you’ve had a great experience with our onboarding process and working with the Osano platform and team.

We also value your constructive feedback and have passed your thoughts along to our product team. While Osano strives to simplify data privacy, we’re aware that our platform may not cover every situation or need. We appreciate your understanding and patience as we continue to improve our solutions.

Thanks again for your kind words about Osano! If you ever have any questions, need further assistance, or have suggestions for improvements, please don't hesitate to reach out to your customer success manager or our support team. We're always here to support you in your privacy compliance journey.

The Osano Team

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Whats the best way to ensure G-Analytics is blocked when you dont consent for analytics in the Cookie Consent

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

7%

Perceived Cost

$$$$$
Osano Comparisons
Osano Features
Data Subject Access Requests
Identity Verification
Consent management