Customer support from Nicholas Hillier has been great. The instant message section of the website is also helpful.

When we have had a problem using one of the features, the issues has been resolved in a timely manner. Review collected by and hosted on G2.com.

Sometimes it can take a bit of trial and error to get event passes running the way we need but it is nothing that is not able to be overcome. Review collected by and hosted on G2.com.

It is so intuitive to use. Seeing students on or off campus is a breeze. Review collected by and hosted on G2.com.

There really isn't anything that there is to dislike about Orah. Review collected by and hosted on G2.com.

Hard to pick one. Here are my top 4: I like the visual of seeing all the students and easy to use filters. I love the real time responses for emergencies where everyone can click they are safe or not and we see instantaneously. I love the NFC checkpoints as they are easy to set up and inexpensive to distribute. I love that data feeds from Blackbaud ON system - huge efficiency. Review collected by and hosted on G2.com.

There are some serious reliability issues with emergency roll calls and overloads of server that are being worked on.

Also - staff and students here are not good at doing updates as they pride themselves in being free spirits so our data is not as good as it should be. That's an Administration problem, not a BW problem.

Also - would like students and staff auto loaded from our ON SIS system. Students are but we fake the staff in as students so we can account for all in an emergency. Review collected by and hosted on G2.com.

We wanted to be able to use this for tracking day student locations in addition to boarders, and for conducting regular COVID symptom checks. It's done all that with ease, and it works for us just as well for day students as it does for boarders. It's also simplified communication and documentation, cutting down on email and putting all the important information about a student in one place. Review collected by and hosted on G2.com.

The biggest challenge in our first year using it has been minor technical glitches. Some staff couldn't create accounts, for example, and some couldn't access features or get notifications like they were supposed to. Most issues got resolved, but it took a little time. We didn't adopt Boardingware until about a month before school. We were able to get it up and running quickly, but these glitches did make some of our start-of-year work challenging. Review collected by and hosted on G2.com.

The ease of use and ability to see where students are. Review collected by and hosted on G2.com.

I haven't used it in a couple years, but I wanted it to be more customizable. Review collected by and hosted on G2.com.

From an administrator's perspective, I am confident that students are safe and accounted for on a regular basis. I can make sure all of my staff knows the status of all of my students in real time.

From a dorm parent's perspective, they can easily conduct check-ins from their phone or laptop.

From a student's and parent's perspective, they can easily request leaves, schedule vacation travel and sign out (and back in). Review collected by and hosted on G2.com.

The only thing I dislike is our school information system doesn't sync with Boardingware, which is more of an issue with the other system than with Boardingware.

I also don't like that the language they use for our industry (boarding schools) is thoroughly British so we find ourselves having to translate (e.g., "House" means "Dorm," etc.) Review collected by and hosted on G2.com.

Boardingware is a simple tool to track students in real time. Further from that though, our students have a history of locations, and we have connections with parents and hosts that otherwise wouldn't happen. With our connection to International Families, we have made more connections and communications than ever before. Review collected by and hosted on G2.com.

It can be complicated for a new user. The barrier of learning a new program can make it difficult for anyone to jump straight in. Review collected by and hosted on G2.com.

I like the fact that Boardingware can promt you to have conversations with students and parents over their leave requests giving you the value of insight and monitoring leave. It also provides a highly convenient way for keeping you informed of your student's whereabouts when you have 101 other matters to be concerned about. In short, it help me maintain peace of mind...and not having to continuously trawl through e-mails or permission slips. Review collected by and hosted on G2.com.

I don't like the fact that it can be complicated for parents to use and understand initially. Review collected by and hosted on G2.com.

This program immensely helps facilitate the boarding life at school. The program is easy to learn, aided by the offerings of online training sessions. You can keep records of students' health conditions, disciplinary occurrences, general notes, see parental permissions, and keep track of their late or timely departures and arrivals from campus. Taking roll is a quick easy process with student lists created for different situations. Review collected by and hosted on G2.com.

On occasion, I have noticed issues of not being able to access shared roll calls or information not being saved due to internet access/connection; however, I would say I have experienced few issues with this program. Review collected by and hosted on G2.com.