--- title: OpsRamp Service-Centric AIOps Reviews meta\_title: 'OpsRamp Service-Centric AIOps Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how OpsRamp Service-Centric AIOps works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- ### OpsRamp Service-Centric AIOps Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **proactive alerting system** in OpsRamp, enhancing application availability through optimization and predictive insights. [(1 mentions)](https://www.g2.com/products/opsramp-service-centric-aiops/reviews?filters%5Bsentiment_snippet%5D=2021515&qs=pros-and-cons#reviews) Users value the **end-to-end infrastructure observability** provided by OpsRamp, enhancing application availability through AIOps features. [(1 mentions)](https://www.g2.com/products/opsramp-service-centric-aiops/reviews?filters%5Bsentiment_snippet%5D=2021514&qs=pros-and-cons#reviews) ### Top Pros or Advantages of OpsRamp Service-Centric AIOps ##### 1. Alerting System Users value the **proactive alerting system** in OpsRamp, enhancing application availability through optimization and predictive insights. [ See 1 mentions ](https://www.g2.com/products/opsramp-service-centric-aiops/reviews?filters%5Bsentiment_snippet%5D=2021515&qs=pros-and-cons#reviews) See Related User Reviews LK Lokesha K. Enterprise (\> 1000 emp.) 4.5/5 "Best observability platform for infrastructure services monitoring" What do you like about OpsRamp Service-Centric AIOps? We have enabled end-to-end infrastructure observability using opsramp platform, it comes with AIOPS based correlation, prediction feature to optimiz ##### 2. Innovation Users value the **end-to-end infrastructure observability** provided by OpsRamp, enhancing application availability through AIOps features. [ See 1 mentions ](https://www.g2.com/products/opsramp-service-centric-aiops/reviews?filters%5Bsentiment_snippet%5D=2021514&qs=pros-and-cons#reviews) See Related User Reviews LK Lokesha K. Enterprise (\> 1000 emp.) 4.5/5 "Best observability platform for infrastructure services monitoring" What do you like about OpsRamp Service-Centric AIOps? We have enabled end-to-end infrastructure observability using opsramp platform, it comes with AIOPS based correlation, prediction feature to optimiz ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk") Talkdesk 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews) [ ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/opsramp-service-centric-aiops/competitors/alternatives) LK Lokesha K. Lead Consultant Information Technology and Services Enterprise (\> 1000 emp.) 1/31/2025 "Best observability platform for infrastructure services monitoring" 4.5/5 What do you like best about OpsRamp Service-Centric AIOps? We have enabled end-to-end infrastructure observability using opsramp platform, it comes with AIOPS based correlation, prediction feature to optimize alerts and take proactive action to increase application availability. Review collected by and hosted on G2.com. What do you dislike about OpsRamp Service-Centric AIOps? Currently it support only for infrastructure monitoring. Opsramp currently integrate with APM tool fetch alerts data not the performance data. One need experience in dashboard development. Review collected by and hosted on G2.com. What problems is OpsRamp Service-Centric AIOps solving and how is that benefiting you? It help us enabling infrastructure services monitoring, generating alerts for key metrics and integrate with service-now for ticketing. 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