--- title: OpenStack Reviews meta_title: 'OpenStack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 53 reviews by the users' company size, role or industry to find out how OpenStack works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 53 scale: '5' date_modified: '2026-11-11' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

OpenStack Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

User Insights

Average based on 53 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

OpenStack Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OpenStack, and what problem is it built to solve?

OpenStack is an open-source cloud computing platform for building and managing public and private clouds. It helps organizations deploy and manage IaaS by coordinating compute, storage, and networking resources across a data center through a dashboard or API.

What company sizes and industries is OpenStack the best fit for?

OpenStack’s strongest fit appears across enterprise and mid-market organizations, with small businesses also represented among positively rated users. The industries with the clearest presence include:
  • Company size: Enterprise and mid-market organizations, alongside small businesses.
  • Technology: Information technology, computer software, and telecommunications.
  • Other sectors: Internet, research, and retail.

How long does it take to implement OpenStack across a team?

Implementation timelines vary with the scope of the deployment, but under one month is the most commonly reported range. Other teams describe projects taking several months or longer.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported
3–6 months Also reported
6–12 months or more Less common

What customer support options does OpenStack provide, and how do users find the overall support experience?

Support options include chat and phone support. The support experience is mixed: OpenStack’s community forums and documentation can help teams work through issues, while complex deployments and troubleshooting may call for experienced in-house staff or professional services.

OpenStack Reviews (53)

Reviews

OpenStack Reviews (53)

4.2
53 reviews

What do users say?

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HA
Hla Bhone A.
System Engineer
Enterprise (> 1000 emp.)
"The Best Free Resource You can have it"
5/5
What do you like best about OpenStack?

I like that OpenStack gives you full control to build and manage your own cloud. It’s flexible, supports different hypervisors, and lets you scale resources as needed — all while being open-source. Great for learning and real-world cloud deployments. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

It’s quite complex and feels like a standalone ecosystem. It takes a lot of time to fully understand how everything works together, especially for newcomers. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Opensource cloud"
4/5
What do you like best about OpenStack?

Opensource.

Can integrate with many 3rd party vendor software Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Difficult to setup.

More features need to be included in GUI Review collected by and hosted on G2.com.

Shubham B.
SB
Shubham B.
Learner
Mid-Market (51-1000 emp.)
"Best tool for Hybrid Multi Cloud Infrastructure"
5/5
What do you like best about OpenStack?

You are in control of all the services and software, you can go to the root level of each service and modify it to your needs. We can use this to even create our cloud service platform over on-premise hardware. Moreover, it has a very useful visualization interface to get a clear picture of the infrastructure we build upon it. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Few of the plugins or SDN need to be configured a lot and be even maintained timely. I would suggest using Ansible to manage those configurations as it will be automated then. Review collected by and hosted on G2.com.

Phill H.
PH
Phill H.
Owner
Small-Business (50 or fewer emp.)
"Oprimal custom cloud network"
4/5
What do you like best about OpenStack?

The versatility and hybrid-cloud capability of openstack make it the best solution for custom-tailored configurations Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

OpenStack requires more infrastructure to get started than other big vendor solutions Review collected by and hosted on G2.com.

JH
Julio H.
Systems Engineer
Enterprise (> 1000 emp.)
"Powerful open source cloud software"
4/5
What do you like best about OpenStack?

It is open source. By having the know-how to implement it, you can build your own cloud environment. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

The installation process of each package and its integration complicated Review collected by and hosted on G2.com.

Farhad S.
FS
Farhad S.
Cloud Infrastructure Head
Enterprise (> 1000 emp.)
"Excellent top-down design architecture for on-prem cloud, complex, hard to get 5 nines reliability."
3.5/5
What do you like best about OpenStack?

Freely available on-prem cloud software orchestrator. Excellent top-down design with widest range of features (virtual networks, bare-metal support, container support, integrated VM and container support, vlan-aware VM support), etc. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Complex architecture. Hard to get experienced personnel to support huge clouds and train new personnel. Stability not the best (hard to get five nines inspite of providing redundancy for most components and services). Review collected by and hosted on G2.com.

WH
Walter H.
Enterprise (> 1000 emp.)
"Good working tool."
4.5/5
What do you like best about OpenStack?

It has high formidable expectations which I like all the same in this private cloud system which offers rackspace through Openstack as the main service for its respective function in general, among these aspects is a fast uptime in the software For mobilized management, log to the simple platform for more efficient workflow, maintain capacity and performance analysis for the latest data on each customer. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Does not have supervision of the company's digital supplies obtaining significant losses for this add-on that helps the beneficiary and not to the economic failure, the prices can be difficult to understand since it has various packages for its different accesses of functions for each client , thanks to its inconsistent interface that contains few tasks for user manipulation, especially when they are beginners. Review collected by and hosted on G2.com.

Mary S.
MS
Mary S.
Human Resources Director
Mid-Market (51-1000 emp.)
"Excellent open source platform for computing from the cloud"
4.5/5
What do you like best about OpenStack?

Its main advantage is that as it is an open source tool it is completely free, therefore it is an ideal tool for all organizations and therefore it would not affect their economic aspect. It is a very easy to use and highly scalable tool, therefore it is not necessary to have highly trained personnel to use it, its comfortable interface allows you to quickly adapt personnel. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

One of the most useful and frequent features of OpenStack is container management, therefore it should be a bit simpler and less complex because it is the most commonly used by users and it is complex to delay their work. Review collected by and hosted on G2.com.

Nitish S.
NS
Nitish S.
Sr Principal SRE & DevOps Engineer
Mid-Market (51-1000 emp.)
"Elegant opensource infrastructure solution"
4.5/5
What do you like best about OpenStack?

Best part is its an Open source solution with support of compute, storage, networking and UI. It has got great community support with deployment tools and scripts readily available. Best for utilising the onprem devices. Great third party plugin support to meet the requirements. Open to mostly all kinds of hypervisors, storage and network solution to integrate with. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Docs are not updated with the changes happening with it. Openstack Deployment is not very easy. Troubleshooting is a bit difficult for a newbie. Scope for Architecture improvisation. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Decent software if you're prepared to do the learning."
4.5/5
What do you like best about OpenStack?

Openstack provides massive flexibility for deploying and managing virtual machines when combined with a GIT CI/CD pipeline it can massively reduce the time for each development cycle. Many other companies are using OpenStack due to the cost and so it is good to be using popular software that enables us to support customers better. The online documentation is great and very detailed. Review collected by and hosted on G2.com.

What do you dislike about OpenStack?

Openstack is quite complex and has a steep learning curve if you're prepared to invest the time it is great. Due to the nature of the software having in house experts is beneficial as many users struggle with some aspects and requiring everyone to be an expert incurs significant time costs. Having multiple users working on the same OpenStack deployment can create inter-team friction due to normal users being limited in what details they can view about the OpenStack deployment. Review collected by and hosted on G2.com.

Questions about OpenStack? Ask real users or explore answers from the community

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What is OpenStack used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Perceived Cost

$$$$$
OpenStack Comparisons