--- title: Ooma Office Reviews meta\_title: 'Ooma Office Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 134 reviews by the users' company size, role or industry to find out how Ooma Office works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 134 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ooma Office Reviews & Product Details Visit Website Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience. Capabilities like AI Transcriptions, Virtual Receptionist, videoconferencing, and CRM integrations help teams collaborate more effectively and deliver exceptional customer experiences. * * * Product Website Ooma Office Seller [Ooma, Inc.](https://www.g2.com/sellers/ooma-inc) Discussions [Ooma Office Community](https://www.g2.com/products/ooma-office/discuss) Solution Type Best-of-Breed Overview by Hailey Apfel Show More ## Pricing Pricing provided by Ooma Office. ### Ooma Office $19.95 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/ooma-office/pricing) ## Ooma Office Integrations (15) What do users say about integrations? Verified by Ooma Office [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AgencyZoom ](https://www.g2.com/products/vertafore-agencyzoom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Clio Manage ](https://www.g2.com/products/clio-clio-manage/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jobber ](https://www.g2.com/products/jobber/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pipedrive ](https://www.g2.com/products/pipedrive/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Square Point of Sale ](https://www.g2.com/products/square-point-of-sale/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Wealthbox CRM ](https://www.g2.com/products/wealthbox-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk Contact Center ](https://www.g2.com/products/zendesk-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/9/2026 "Clear Call Quality and Minimal Downtime- Look carefully for hidden costs beyond the quoted on ad" 4/5 What do you like best about Ooma Office? Call quality is clear, with very little downtime. The new fax software is also a good addition. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? The hidden costs are high. It adds almost $10 to the price quoted in the ad. Support is too slow, and when there are system issues, there’s no pre-notification to clients or any follow-up. The new fax software also doesn’t include an option to resend a fax if it fails. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? It doenst do anything magical. It is basic phone and e-fax. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JA Jesus A. Customer Service Representative Small-Business (50 or fewer emp.) 5/1/2026 "Great Call Quality and Easy Setup, but Missing Real-Time Analytics and Smooth Support" 3/5 What do you like best about Ooma Office? The Clear call quality was great, the software itself is very easy to navigate. Set up can be done with minimal effort. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? It was lacking realtime dashboard analytics features that we need for our day to day operations. Calling support was sometimes an issue, there is a language barrier and at times I would have to explain my issue multiple times so they could understand my inquiry. We were not able to easily integrate it with our other software. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? It was a good option in terms of cost that offered quick and reliable communication with between our back office team and our technicians and customers. Review collected by and hosted on G2.com. Show More 5/4/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/2/2026 "Great Call Quality, Easy Admin Portal, and Prompt Support" 5/5 What do you like best about Ooma Office? Quality of calls, easy-to-use admin portal, price, prompt and efficient customer service, AI feature. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? Only one super admin contact permitted, which makes it inconvenient to make changes when that super admin is not in the office Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Clear, reliable call routing which makes for seamless direction to the right team member Review collected by and hosted on G2.com. Show More 7/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Arthur Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arthur Z.") AZ Arthur Z. Business Owner Photography Small-Business (50 or fewer emp.) 8/8/2024 "The most reliable and stable VOIP service I have ever had!" 5/5 What do you like best about Ooma Office? This feature alone has brought me more business! Review collected by and hosted on G2.com. What do you dislike about Ooma Office? Still a rock solid service. I had a very small issue with text messaging. I called support, spoke to a human being. It was resolved within minutes! Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Text messaging FCC compliance Review collected by and hosted on G2.com. Show More 1/6/2026 Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 12/16/2025 "Intuitive and Reliable for Remote Work" 5/5 What do you like best about Ooma Office? I love how intuitive and easy to use Ooma Office is. It provides a great user experience, especially when working remotely. The initial setup was very easy too. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? nothing Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? I find Ooma Office intuitive and easy to use, especially when working remotely. It provides a great user experience. Review collected by and hosted on G2.com. Show More Response from Cole Oshiro of Ooma Office [Editedit](https://www.g2.com/survey_responses/ooma-office-review-12100804/official_response/edit) Thank you for sharing your positive experience with Ooma Office. We're committed to providing an intuitive and reliable solution for remote work, and we're delighted to hear that it's benefiting you. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller NG Norman G. Managing Partner Small-Business (50 or fewer emp.) 12/10/2025 "Virtual Receptionist Makes Operations Effortless" 4.5/5 What do you like best about Ooma Office? Virtual receptionist feature works well and is easy to program. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? Cost is slightly higher than some of the no frills services Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Virtual receptionist allows me to refer people to my website first and then if they do not want to use the site, it allows them to select an employee Review collected by and hosted on G2.com. Show More Response from Cole Oshiro of Ooma Office [Editedit](https://www.g2.com/survey_responses/ooma-office-review-12074023/official_response/edit) We're glad to hear that you find our virtual receptionist feature easy to use. We appreciate your business! Validated ReviewerIncentivizedSource: G2 invite ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.") AM Ashley M. Owner/Agent - Messner Agency dba Insurance Brokers of MN, Inc. Small-Business (50 or fewer emp.) 9/17/2024 "Great company, really changed our business for the better!" 5/5 What do you like best about Ooma Office? Ooma is great. It has so many capabilities we didn't have before we started with them. They've really made our processes more efficient. Customers can text us, Ooma automatically sends our phones to the answering service if we're unavailable for a call or lines are down, you can route certain calls to certain numbers, they have chat or call in customer service if we're having problems, a dedicated marketing rep, etc. The possibilities are endless and it's so easy to use. It was simple to implement from the start and the hardware provided works great. We love Ooma! Review collected by and hosted on G2.com. What do you dislike about Ooma Office? I'm not really sure there are any. Very reasonably priced, great functionality, there's nothing I don't like. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Customer satisfaction - people love that they can text in, really appreciate the reroute to the answering service if I'm not available, and that has really improved customer satisfaction overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad D.") BD Brad D. Business Owner Small-Business (50 or fewer emp.) 5/27/2021 "Beware if you depend on calls for your business" 0/5 What do you like best about Ooma Office? The features of Ooma office met our needs when we were looking for a phone service for our small business. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? The last few months have had service issue after service issue. Reaching customer support is practically impossible. Review collected by and hosted on G2.com. Recommendations to others considering Ooma Office: Make sure your number is portable BEFORE committing to the service. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? The main problems we have solved is being able to now remotely do business with the use of the app and we also really like the virtual assistant that handles our calls after hours. Review collected by and hosted on G2.com. Show More 3/27/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AL Austin L. Operations Lead Small-Business (50 or fewer emp.) 6/18/2024 "Ooma is the perfect replacement for anyone using a traditional telephone company hardline solution" 5/5 What do you like best about Ooma Office? Ooma is cost effective, easy to use, reliable solution. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? The only real downside to Ooma is that you are dependent on a stable and reliable internet connection...which includes not just the internet provider service, but your modem hardware working properly. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Ooma Office solved the problem of paying way too mucn monthly to the local traditional phone company for less/fewer features and less flexibility. The basic Ooma Office (Essentials) includes: Virtual Receptionist Call Park Desktop App (without calling) Ring Groups Music on Hold Transfer Music Extension Dialing Extension Monitoring Call Forwarding Virtual Extensions Voicemail Call Transfer Flexible Numbering Company Directory Call Logs One Conference Bridge per User Forward Calls During Device Outages Virtual Fax Distinctive Ringtones 3-Way Calling 3-Digit Extensions 7-Digit Dialing Call Blocking Intercom Overhead Paging Support Paging Groups IP Phone Paging Setup Easy Installation User Portal Bulk CSV Upload for IP Phones Analog Fax Machine Support Mobility Features Mobile App (iOS and Android) Simultaneous Ring Voicemail-to-Email Audio File Extension Dialing to App Call Transfer from App Call Flip Virtual Fax Calling Features Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico Low international rates 911 Service FREE Number Transfer One FREE toll-free number (includes 500 minutes of inbound calls per month) Main Company Number One Direct-dial Number per User Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Program Manager Small-Business (50 or fewer emp.) 8/19/2024 "Left Ooma Office after 2+ years because of call lag time, spam calls, and customer service." 0/5 What do you like best about Ooma Office? It was affordable for a tax-exempt non-profit. Our bill for 2 phones was about $60 / month. Service options included in the monthly price were a fax line, a 1-800 number, a 3rd line, and an automated receptionist. Customer service was responsive. We could take our phones from the office to work from home as needed. Review collected by and hosted on G2.com. What do you dislike about Ooma Office? Since the beginning, I had an issue with an extreme amount of spam calls (at least 6 daily on each phone). I tried to register the phones on do not call (both state and fed), waited the 90 days and it did nothing to reduce the spam calls. The call quality was lacking. There was a lag time between when I would speak and when the other person would hear me. This caused issues of us seeming to talk over each other. I would hear my own voice echo. Sometimes the WP810 Cordless Phones would not ring when a call came in and a voicemail indicator light would flash. You would have to reboot the phone to get it to ring again. Customer service is ok. Sometimes there is a language barrier. The straw that broke the camel's back was regarding a tax on my monthly bill that was increasing over time. I let it go for a while, but as a non-profit tax-exempt organization, we do not pay tax. I inquired several times to have it removed and finally, 6 months later, the Ooma legal team responded that they would not remove it. Review collected by and hosted on G2.com. What problems is Ooma Office solving and how is that benefiting you? Ooma made office phones affordable for a non-profit organization. The ability to set up the phones anywhere there was wireless internet (office, home, hotel) was a bonus. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Ooma Office? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ooma Office ](https://www.g2.com/products/ooma-office/discussions/new) GU Guest User What is Ooma Office used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-ooma-office-used-for) GU Guest User How has Ooma Office improved your business communication, and what features do you rely on most? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-ooma-office-improved-your-business-communication-and-what-features-do-you-rely-on-most) [ View all Discussions ](https://www.g2.com/products/ooma-office/discuss) ## Pricing Options Pricing provided by Ooma Office. ### Ooma Office $19.95 1 User Per Month ### Ooma Office Pro $24.95 1 User Per Month ### Ooma Office Pro Plus $29.95 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/ooma-office/pricing) Ooma Office Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-ooma-office) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,398) [ Compare Now ](https://www.g2.com/compare/ooma-office-vs-quo-quo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") GoTo Connect 4.4/5(1,415) [ Compare Now ](https://www.g2.com/compare/goto-connect-vs-ooma-office) ##### ##### Ooma Office Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download [ View More Features ](https://www.g2.com/products/ooma-office/features) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,398) ](https://www.g2.com/products/quo-quo/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/ooma-office/competitors/alternatives) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers) ##### Explore More [What's the best ATS with built-in interview scheduling and strong candidate communication tools in one place?](https://www.g2.com/discussions/which-applicant-tracking-systems-consistently-cut-time-to-hire-for-recruiters-managing-high-volume-requisitions)[What are the best Google Workspace utilities for IT teams centralizing admin tasks beyond native console capabilities?](https://www.g2.com/discussions/what-are-the-best-google-workspace-utilities-for-it-teams-centralizing-admin-tasks-beyond-native-console-capabilities)[What's the top pricing platform for software industry](https://www.g2.com/discussions/what-s-the-top-pricing-platform-for-software-industry) [What are the best pharmacy management systems for quick implementation without sacrificing prescription tracking?](https://www.g2.com/discussions/what-are-the-best-pharmacy-management-systems-for-quick-implementation-without-sacrificing-prescription-tracking)[Which apparel business management and ERP systems support multi-warehouse allocation for order management across distribution centres?](https://www.g2.com/discussions/which-apparel-business-management-and-erp-systems-support-multi-warehouse-allocation-for-order-management-across-distribution-centres)[Pros and Cons Details](https://www.g2.com/products/ooma-office/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)