OneSpan Sign Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find OneSpan Sign offers a friendly and intuitive platform, making digital transformation simple and efficient. (6 mentions)

Users find OneSpan Sign intuitive and easy to use, simplifying workflows and enhancing user experience significantly. (4 mentions)

Users appreciate the simplicity and reliability of OneSpan Sign, streamlining the e-signature process across devices. (3 mentions)

Users value the seamless organizational integration of OneSpan Sign, enhancing e-signature workflows across various platforms effortlessly. (3 mentions)

Users celebrate the reliability of OneSpan Sign, enjoying its straightforward, secure process for signing and tracking documents. (3 mentions)

Users find OneSpan Sign confusing, citing complex usability and difficulties with simple tasks and documentation clarity. (2 mentions)

Users find the interface usability complex, making simple tasks difficult and causing frustration with error clarity. (2 mentions)

Users find limited customization options and reporting features, affecting their branding and adaptability to needs. (2 mentions)

Users find missing features in OneSpan Sign, citing limited customization and inflexible reporting options as drawbacks. (2 mentions)

Users find OneSpan Sign not user-friendly, noting that simple tasks are complex and documentation is difficult to navigate. (2 mentions)

5 Pros or Advantages of OneSpan Sign

1. Ease of Use

Users find OneSpan Sign offers a friendly and intuitive platform, making digital transformation simple and efficient.

See 6 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you like about OneSpan Sign?

It makes the entire e-signature process simple and reliable. It is straightforward to sign, send and track documents, for those as well who are not th

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"simplicity"

What do you like about OneSpan Sign?

simplicity for managing signing documents

2. Intuitive

Users find OneSpan Sign intuitive and easy to use, simplifying workflows and enhancing user experience significantly.

See 4 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you like about OneSpan Sign?

It makes the entire e-signature process simple and reliable. It is straightforward to sign, send and track documents, for those as well who are not th

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Very easy and useful platform"

What do you like about OneSpan Sign?

Very friendly platform, any one can use it, and makes life very simple

3. Electronic Signing

Users appreciate the simplicity and reliability of OneSpan Sign, streamlining the e-signature process across devices.

See 3 mentions

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Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you like about OneSpan Sign?

It makes the entire e-signature process simple and reliable. It is straightforward to sign, send and track documents, for those as well who are not th

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"simplicity"

What do you like about OneSpan Sign?

simplicity for managing signing documents

4. Organizational Integration

Users value the seamless organizational integration of OneSpan Sign, enhancing e-signature workflows across various platforms effortlessly.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you like about OneSpan Sign?

It makes the entire e-signature process simple and reliable. It is straightforward to sign, send and track documents, for those as well who are not th

Carlos A. V.

Enterprise (> 1000 emp.)

3.5/5

"Excellent tool but small opportunities"

What do you like about OneSpan Sign?

OneSpan has arrived right in the era of digital transformation. This amazing tool helps us automate and simplify processes, helping to dematerialize p

5. Reliability

Users celebrate the reliability of OneSpan Sign, enjoying its straightforward, secure process for signing and tracking documents.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you like about OneSpan Sign?

It makes the entire e-signature process simple and reliable. It is straightforward to sign, send and track documents, for those as well who are not th

Carlos A. V.

Enterprise (> 1000 emp.)

3.5/5

"Excellent tool but small opportunities"

What do you like about OneSpan Sign?

OneSpan has arrived right in the era of digital transformation. This amazing tool helps us automate and simplify processes, helping to dematerialize p

5 Cons or Disadvantages of OneSpan Sign

1. Confusing

Users find OneSpan Sign confusing, citing complex usability and difficulties with simple tasks and documentation clarity.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"good technical support"

What do you dislike about OneSpan Sign?

Usability is complex and simple tasks are difficult, especially the clarity of details in errors. And the documentation, even using Ozzy, is complicat

Carlos A. V.

Enterprise (> 1000 emp.)

3.5/5

"Excellent tool but small opportunities"

What do you dislike about OneSpan Sign?

OneSpan should be more intuitive when developing forms, such as inserting multiple key figures. In many cases, you must enable options already in your

2. Interface Usability

Users find the interface usability complex, making simple tasks difficult and causing frustration with error clarity.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless E-Signatures Across Devices, Occasionally Glitchy"

What do you dislike about OneSpan Sign?

It's working fine but sometimes the interface feels a bit outdated compared to other e-signature tools.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"good technical support"

What do you dislike about OneSpan Sign?

Usability is complex and simple tasks are difficult, especially the clarity of details in errors. And the documentation, even using Ozzy, is complicat

3. Limited Customization

Users find limited customization options and reporting features, affecting their branding and adaptability to needs.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Reliable and Secure e-Signature"

What do you dislike about OneSpan Sign?

The customization options for branding are a bit limited, and reporting features could be more flexible.

Kaleb T.

Small-Business (50 or fewer emp.)

4.5/5

"Trusted for seamless digital signature management"

What do you dislike about OneSpan Sign?

The high cost is one of OneSpan Sign’s challenges. It certainly offers awesome security and a host of powerful features, but if your company is small

4. Missing Features

Users find missing features in OneSpan Sign, citing limited customization and inflexible reporting options as drawbacks.

See 2 mentions

See Related User Reviews

Carlos A. V.

Enterprise (> 1000 emp.)

3.5/5

"Excellent tool but small opportunities"

What do you dislike about OneSpan Sign?

OneSpan should be more intuitive when developing forms, such as inserting multiple key figures. In many cases, you must enable options already in your

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Reliable and Secure e-Signature"

What do you dislike about OneSpan Sign?

The customization options for branding are a bit limited, and reporting features could be more flexible.

5. Not User-Friendly

Users find OneSpan Sign not user-friendly, noting that simple tasks are complex and documentation is difficult to navigate.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"good technical support"

What do you dislike about OneSpan Sign?

Usability is complex and simple tasks are difficult, especially the clarity of details in errors. And the documentation, even using Ozzy, is complicat

Carlos A. V.

Enterprise (> 1000 emp.)

3.5/5

"Excellent tool but small opportunities"

What do you dislike about OneSpan Sign?

OneSpan should be more intuitive when developing forms, such as inserting multiple key figures. In many cases, you must enable options already in your

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Teddy S.

Digital Transformation

3/31/2022

"Onespan Solves Onboarding Needs"

5/5

What do you like best about OneSpan Sign?

Simple & easy to use. Very customizable design, and flexible to build for a variety of customer needs. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

it could be improved if it was easier to have more help text for customers to explain what kind of documents they need to provide. Some of the character limits are very restrictive and some of the help text is a little hidden. Review collected by and hosted on G2.com.

Cindy C.

Office Goddes

Small-Business (50 or fewer emp.)

3/2/2022

"BETTER than DocuSign"

5/5

What do you like best about OneSpan Sign?

Very easy to use. No bells & whistles to confuse you. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

That you can't delete layouts. Add additional folders. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

4/20/2022

"OneSpan has made my job more efficient!"

5/5

What do you like best about OneSpan Sign?

I can send applications to clients quickly and efficiently. OneSpan has helped speed up processes! Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

There are no dislikes with this product! Review collected by and hosted on G2.com.

Jerry B.

Client Services Mangaer

Small-Business (50 or fewer emp.)

2/15/2022

"Product seems to work pretty well for our clients and support is responsive and helpful"

4/5

What do you like best about OneSpan Sign?

I am able engage with OneSpan Support resources for assistance when needed or when clients have questions regarding how to use and administer the OneSpan account. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

While I am not a hands-on User of OneSpan it is difficult to say that I dislike anything about it. Review collected by and hosted on G2.com.

Anupam A.

Senior Manager - Data Integrations

Mid-Market (51-1000 emp.)

8/23/2021

"Get better results with digital signatures"

4.5/5

What do you like best about OneSpan Sign?

This program is optimized for different platforms such as desktops, mobile phones, and tablets. It is very useful because even if you are in a place without internet access, you can access already signed documents from any device. Besides, all documents are encrypted before being sent, so it's extremely unlikely that information will leak out. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

Paperless, electronic signatures are becoming increasingly popular in businesses. We want to make it easier for our customers to switch to digital signatures by offering a simple, seamless process. Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

It's designed with the user in mind. It is easy to use and user-friendly, with great flexibility and easy access. It is quick and convenient to use. Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

We offer a paperless, electronic signature system that is easier for customers to manage. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

2/23/2022

"Customer Care"

4.5/5

What do you like best about OneSpan Sign?

To be able to reach our clients efficiently and securely. Also, the support you receive after the onboarding process has been excellent. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

The out of box solution has been a great stepping stone for the esign experience. Review collected by and hosted on G2.com.

Catherine Y.

System Engineer

Enterprise (> 1000 emp.)

2/9/2022

"OneSpan is a very powerful software"

5/5

What do you like best about OneSpan Sign?

Automate Agreement Workflows with E-Signatures Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

User management seems to be a bit complicated. Review collected by and hosted on G2.com.

Ibiso N.

Asst. Manager, HR Support Solutions and Strategy Development

Enterprise (> 1000 emp.)

3/18/2021

"Great product"

4.5/5

What do you like best about OneSpan Sign?

A great product that streamlines our eye clinic's check-in process. Simplified for patients to understand good customer service is hard to find After we were guided through one of the support agents for more than an hour, we were still unsure how to use all of how to use the features. It has done away with all of all the paper. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

I believe support for people with special needs will enhance the program's functionality. it would be fantastic if it were more liberal in choosing options and privileges and flexible with local administrators to resolve user issues Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

Even if the team in charge of making decisions considers an on-premise model essential, consider the cloud solution's benefits and security using eSignLive's platform. Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

This program's templates allow me to have the relevant documents at my fingertips with a button click. Review collected by and hosted on G2.com.

Scott R.

Director, Customer Success

Small-Business (50 or fewer emp.)

9/3/2019

"Perfect Click to Sign Solution!"

5/5

What do you like best about OneSpan Sign?

The ease of use is 2nd to none. We have tried multiple solutions and eSign Live is hands down the easiest to use. We previously tried Right Signature & also Docusign and they didn't compare. The price of eSign Live was the initial deciding factor, but we soon discovered that the signature feature took a fraction of the time. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

The integration with Salesforce is a bit difficult to use, but this is the only negative I have encountered. In order to use some of the API integrations, they required a special account, which was significantly more expensive. Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

I would suggest for them to allow their customers to integrate eSign Live directly to Salesforce without having to have an enterprise account. Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

We were having trouble having our clients physically have to draw their signatures using their mouse. The client to sign feature has shortened our call times, and made this a seamless process for our customers. Review collected by and hosted on G2.com.

Hector Enrique V.

Agency Manager

Insurance

Small-Business (50 or fewer emp.)

8/29/2019

"OneSpan is very easy to use"

4/5

What do you like best about OneSpan Sign?

I like it that people can sign from my own device with the app installed when we are face-to-face. I use tablets where people can read what they are signing and they can easily sign with a stylus. All my packages are quickly accessible through the portal. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

The app does not work with all devices. I am disappointed that the app stopped working on my main type of android tablet. It crashes, so my these type of tablets are now useless to us (Lenovo Tab 4). Also, I would like to be able to set "capture signature" as the default instead of having "click-to-sign." I appreciate that the language can be set to be in multiple languages, but I would like the "esign disclosure and content" form to be in the language I set it to be. Review collected by and hosted on G2.com.