# OneSpan Sign Reviews
**Vendor:** OneSpan  
**Category:** [E-Signature Software](https://www.g2.com/categories/e-signature)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 778
## About OneSpan Sign
OneSpan Sign is a modern, secure, and enterprise-grade eSignature solution designed to help organizations streamline document signing workflows and enhance customer experiences. This innovative platform addresses the growing need for efficient and reliable electronic signature processes, particularly in industries where compliance and security are paramount. By leveraging advanced technology, OneSpan Sign empowers businesses to manage their document signing needs effectively while reducing turnaround times and improving overall operational efficiency. Targeted primarily at enterprises and organizations that require robust eSignature capabilities, OneSpan Sign caters to a wide range of industries, including finance, insurance, government, public sector, healthcare, technology, and business services. These sectors often face stringent regulatory requirements and high stakes when it comes to document security and integrity. OneSpan Sign provides a comprehensive solution that not only meets these demands but also offers a user-friendly interface that simplifies the signing process for both senders and signers. This ease of use is crucial in fostering positive customer interactions and ensuring that agreements are completed swiftly. One of the key features of OneSpan Sign is its high level of customization, which allows organizations to fully tailor the signing experience to align with their brand identity. This includes the ability to incorporate logos, colors, and personalized messaging, ensuring that the eSignature process feels cohesive and familiar to users. Unlike other eSignature solutions that prioritize their own branding, OneSpan Sign’s white-labeling capabilities keep your brand front and center, leading to higher adoption and a seamless user experience. Security is a cornerstone of OneSpan Sign, which offers advanced identity proofing, authentication methods, and encryption protocols to protect sensitive information. This focus on security not only helps organizations safeguard their data but also builds trust with customers who are increasingly concerned about privacy and fraud. Furthermore, OneSpan Sign is recognized for its exceptional customer support, ranked #1 in customer satisfaction according to G2 Quality of Support. This commitment to responsive and expert assistance ensures seamless implementation and ongoing success for users. Another significant advantage of OneSpan Sign is its cost-effectiveness compared to traditional eSignature solutions. Many organizations struggle with the high costs associated with scaling eSignature capabilities, but OneSpan Sign offers one of the most flexible and competitive pricing models on the market. This makes it an attractive option for businesses looking to enhance their document signing processes without incurring prohibitive expenses, ultimately leading to improved operational efficiency and customer satisfaction.



## OneSpan Sign Pros & Cons
**What users like:**

- Users find OneSpan Sign&#39;s **ease of use** exceptional, simplifying workflows and enhancing digital transformation with friendly integration. (6 reviews)
- Users find the **intuitive interface** of OneSpan Sign makes signing workflows quick and user-friendly. (4 reviews)
- Users appreciate the **simplicity and reliability** of OneSpan Sign, streamlining the e-signature process across devices. (3 reviews)
- Users highlight the **seamless organizational integration** of OneSpan Sign, enhancing efficiency and simplifying document management. (3 reviews)
- Users appreciate the **reliability** of OneSpan Sign, enjoying its seamless e-signature process across devices. (3 reviews)
- Simple (3 reviews)
- Users praise the **excellent customer support** of OneSpan Sign, appreciating its ease of use and smooth integration. (2 reviews)
- Users value the **easy integration** of OneSpan Sign, enhancing adaptability with various processes and support from the team. (2 reviews)
- Easy Setup (2 reviews)
- Users praise the **wide range of integration possibilities** with OneSpan Sign, enhancing automation and simplifying workflows effectively. (2 reviews)

**What users dislike:**

- Users find OneSpan Sign&#39;s **usability confusing** , with simple tasks often complicated and documentation difficult to navigate. (2 reviews)
- Users find the **interface usability complex** , often struggling with outdated features and unclear error details. (2 reviews)
- Users face **limited customization options** in OneSpan Sign, making it challenging to tailor their experience effectively. (2 reviews)
- Users find the **missing features** in OneSpan Sign, like limited customization and inflexible reporting, quite frustrating. (2 reviews)
- Users find OneSpan Sign **not user-friendly** , struggling with complex usability and unclear error details impacting basic tasks. (2 reviews)
- Complexity (1 reviews)
- Difficult Learning (1 reviews)
- Users find the **high cost** of OneSpan Sign challenging, particularly for smaller businesses needing basic features. (1 reviews)
- Expensive Subscriptions (1 reviews)
- Form Issues (1 reviews)

## OneSpan Sign Reviews
  ### 1. Facilitate Document Management with Useful Notifications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Luis H.

**Reviewed Date:** December 03, 2025

**What do you like best about OneSpan Sign?**

I really like OneSpan Sign because it makes document management for signatures easier, which significantly simplifies the document management process. I value the notifications that remind me of pending activities, especially because in day-to-day life it can be difficult to remember all the tasks without having to log into the portal. These reminders are really useful for keeping me up to date with the activities I need to complete. Additionally, I find that the organization and signing of documents in OneSpan Sign work exceptionally well for me. The initial setup of the platform is easy, as it only requires a couple of permissions to be effective. Lastly, overall, I am so satisfied with OneSpan Sign that I give it a score of 8.5 out of 10 in terms of the likelihood of recommending it to a friend or colleague.

**What do you dislike about OneSpan Sign?**

All good for now

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan Sign makes it easy for me to manage documents for signatures, and the notifications remind me of pending activities, improving my daily management.

  ### 2. Excellent tool but small opportunities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Carlos A. V. | Operations Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about OneSpan Sign?**

OneSpan has arrived right in the era of digital transformation. This amazing tool helps us automate and simplify processes, helping to dematerialize processes and eliminating the use of paper, making our operations more environmentally friendly. It's also easy to integrate into automation technology projects.

**What do you dislike about OneSpan Sign?**

OneSpan should be more intuitive when developing forms, such as inserting multiple key figures. In many cases, you must enable options already in your package to use features.

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan helps us with over 80% of signatures across the company, streamlining processes without the need for travel or ink or paper.

  ### 3. Recommendation of ONESPAN to other institutions.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about OneSpan Sign?**

The possibility of execution both individually and massively with different modalities. The possibility of automatic tracking of reminders.

**What do you dislike about OneSpan Sign?**

Do not allow massive downloading of the signed PDFs and ensure that the job they provide is outside the tool. And ensure that the initial dashboard does not allow configuring the number of days to have the indicators they propose.

**What problems is OneSpan Sign solving and how is that benefiting you?**

They are setting up Transaction Usage Reports that I didn't have in my profile.

  ### 4. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis M. | Jefe de desarrollo de canales digitales, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about OneSpan Sign?**

The use of the application is quite intuitive and does not have a steep learning curve.

**What do you dislike about OneSpan Sign?**

So far for our daily activities, I have not found any negative points.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The company's document signing

  ### 5. Versatile product and efficient support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2025

**What do you like best about OneSpan Sign?**

The product is very good, as it meets the legal requirements for a digital signature. It is easy to integrate and also offers good support as a product.

**What do you dislike about OneSpan Sign?**

Forms can become a bit rigid

**What problems is OneSpan Sign solving and how is that benefiting you?**

Help in the validation of my documents with global validation

  ### 6. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2025

**What do you like best about OneSpan Sign?**

In our experience with OneSpan, we particularly highlight the ease of contact and the efficiency with which contract processes are managed. The speed of service and the ability to implement digital signatures in all processes represent a significant added value, simplifying operations and ensuring agility in our management.

**What do you dislike about OneSpan Sign?**

As an area for improvement, we consider that contact with support could be closer and more agile, to optimize the resolution of queries or issues and further strengthen the user experience.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Biometrics

  ### 7. simplicity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about OneSpan Sign?**

simplicity for managing signing documents

**What do you dislike about OneSpan Sign?**

it would help to imprive if it had SSO enabled

**What problems is OneSpan Sign solving and how is that benefiting you?**

tons of signing phisical documents are digitalized

  ### 8. Very easy and useful platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about OneSpan Sign?**

Very friendly platform, any one can use it, and makes life very simple

**What do you dislike about OneSpan Sign?**

Everything fine for now, I will need to use it a little bit longer to make a real opinion

**What problems is OneSpan Sign solving and how is that benefiting you?**

It really helps in the process of signing documents

  ### 9. good technical support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about OneSpan Sign?**

Good support for difficulties in using the platform

**What do you dislike about OneSpan Sign?**

Usability is complex and simple tasks are difficult, especially the clarity of details in errors.
And the documentation, even using Ozzy, is complicated for a normal user.

**What problems is OneSpan Sign solving and how is that benefiting you?**

sending reports for signatures

  ### 10. Very efficient tool, easy for the user to understand

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamela P. | Analista de Proyectos Senior, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about OneSpan Sign?**

Easy to use and easy to understand for the user

**What do you dislike about OneSpan Sign?**

It is not so customizable according to the organization's needs.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The efficiency of the tool for requesting signatures, without the need for an autograph signature, having the same legal and regulatory validity

  ### 11. Very good experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raúl C. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about OneSpan Sign?**

The set up, and usability es very good !!!

**What do you dislike about OneSpan Sign?**

There is nothing specific that I can mention that I don't like about One Span.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The speed of signing documents and avoiding unnecessary time investments.

  ### 12. Excellent Service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about OneSpan Sign?**

Flexibility in document management and speed in obtaining signatures.

**What do you dislike about OneSpan Sign?**

In general, I see everything well, the only thing I see as an opportunity for improvement is to be able to leave a comment in the signature if the signer so decides.

**What problems is OneSpan Sign solving and how is that benefiting you?**

if a signer rejects it, the signatures are not lost in case it gets clarified and can be resumed.

  ### 13. Excellent attention and willingness from Hernan Giraudo

**Rating:** 4.0/5.0 stars

**Reviewed by:** Terry M. | Ciberseguridad, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about OneSpan Sign?**

User-friendly, reliable, and secure

**What do you dislike about OneSpan Sign?**

Many procedures must be followed at the level of certificates and user creation.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Commercial topics

  ### 14. Review OneSpan Sign

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about OneSpan Sign?**

Provide information that supports and guarantees the security of the signature. Additionally, offer biometric validation alternatives, which provide flexibility and security in client authentication.

**What do you dislike about OneSpan Sign?**

During testing, in some countries the system fails to correctly identify or has difficulties completing biometric validation.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The tool solves signature management in product delivery, eliminating the use of paper, speeding up processes, ensuring the legal validity of each signature, and providing greater security and traceability throughout the entire flow.

  ### 15. There is always quick and effective support for technical questions and special needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edgar C. | Profesional de logistica documental, Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about OneSpan Sign?**

The availability and friendliness in the service

**What do you dislike about OneSpan Sign?**

For now, we do not find any faults in the service provided.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Facilitate the signature service on legal documents required by the Bank

  ### 16. Help and support with API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maynor C. | Subgerente de Desarrollo, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about OneSpan Sign?**

Flexible methods from the API allow for quick integration.

**What do you dislike about OneSpan Sign?**

Ease of use from the web platform.

**What problems is OneSpan Sign solving and how is that benefiting you?**

I have not detected any problem.

  ### 17. Trusted for seamless digital signature management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kaleb T. | Contract strategy manager, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2024

**What do you like best about OneSpan Sign?**

My favorite thing about OneSpan Sign is that it is security focused. Because sensitive contracts are involved, the platform provides top notch encryption to protect documents and make sure that signatures are legally valid. The multi factor authentication principle adds one more security level for only allowed persons to sign a document or to access it. I feel comfortable when I’m handling important agreements, because of this security.

**What do you dislike about OneSpan Sign?**

The high cost is one of OneSpan Sign’s challenges. It certainly offers awesome security and a host of powerful features, but if your company is small and doesn’t need all of the more sophisticated stuff, it may be too much of a burden on your purse strings. For organizations that need just the basics the pricing on the platform doesn’t always fit within their budget which is a tough sell. It would be nicer if the pricing model could be more flexible to accommodate all businesses sizes.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The problem of signing and managing documents remotely is now solved by OneSpan Sign. Previously we had to rely on and wait for physical signatures, this slowed down the process and added unnecessary steps. With OneSpan Sign, I can preload documents to send them for signing and it encrypts and keeps the signing legally binding. This helps us to save time and efficiency of our operations, more so dealing with clients who are at different location.

  ### 18. A dream come true

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth L. | Especialista de Administración, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about OneSpan Sign?**

I am very satisfied with the services of OneSpan Sign. The professionalism, confidentiality, and ease of use of their platform are unmatched. Furthermore, they are always willing to help and resolve any doubts. You can send signatures individually or in bulk, and not only that, you can customize specific data to auto-fill and be sent to recipients individually. I love its easy implementation, I use it daily and have integrated it into many projects. An excellent option for any business! I fully trust them to keep my data secure and comply with all regulations. I recommend them 100%!

**What do you dislike about OneSpan Sign?**

The only disadvantage is having little knowledge about the tool and not finding much info on the internet, but when you get to know it, you become unstoppable!

**What problems is OneSpan Sign solving and how is that benefiting you?**

As I mentioned before, the biggest problem is that there is little information about all the things you can do with the tool, but once you know them, that problem is no longer a problem.

  ### 19. Stable, secure, flexible solution for e-signing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacy D. | Assistant Vice President Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about OneSpan Sign?**

The flexibility and ease of use of OneSpan Sign make it a product my company finds the most value in.  We were able to implement the solution quickly and received top notch communication and support.

**What do you dislike about OneSpan Sign?**

I have one found two dislikes in my use of OneSpan Sign.  The limited search capabilities and that you have to right click and open in new tab when you do filter down a search or else the previous search disappears when you try to return to the page.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The API allowed us to build in e-contracts to our custom solution for our client and allows us to display contracts in person for real time signing.  It has improved our customer's completion time of their own processes significantly.  Using E-signature allows us to quickly adjust contracts for our customers without have to go through major editing processes and saving multiple copies for unique situations.

  ### 20. Reliable and Secure e-Signature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about OneSpan Sign?**

It's easy to use, secure, and integrates well with other tools. The user interface is clean, and setting up signing workflows is quick and intuitive.
Great support.

**What do you dislike about OneSpan Sign?**

The customization options for branding are a bit limited, and reporting features could be more flexible.

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan Sign helps me get documents signed quickly without chasing people or dealing with paperwork.

  ### 21. Good White Label eSignature Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gary C. K. | Chief Information Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about OneSpan Sign?**

The fact that it allows our company to label pages and processes with our proprietary branding, not the eSignature brand.

**What do you dislike about OneSpan Sign?**

Same as any eSignature work flow tool, the process and cultural change internally is hard.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Especially with the pandemic, flexibility to have documents signed wherever the customer is has now become a requirement.

  ### 22. Good interface. Good support team. Seemingly easy for signers to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about OneSpan Sign?**

The UX / design is pleasing and easy to use.

**What do you dislike about OneSpan Sign?**

The fucntioncalility to re-assign signers seems to be difficult for signers to use. I would like to be able to attach a hyperlink to the signing transaction in an email. I would like to be able to "batch" the signing order for documents which require 3 or more partie to sign. E.g. in the signing order the first signing request goes to 2 x ppl at once, when they have signed a request goes to the third signer etc.

**What problems is OneSpan Sign solving and how is that benefiting you?**

It's helping us get agreements signed quickly and efficiently. It helps us keep track of signed agreements to by acting as a repository of documents as well as automatically emailing agreements to a dedicated email inbox.

  ### 23. OneSpan Sign Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about OneSpan Sign?**

Great communication in the exploration stage. The team takes the time to demo the product and answer any quesitons. We had a tech guy spend time with us to try and figure out a problem before we even signed a contract!
The support team walked us through everything needed to get us going. 
Once you understand the basics, the dashboard is easy to navigate and setup is very easy and intuitive.
Email templates can be changed to fit your needs.
The transaction templates are great for reuse. Support response has been great and super helpful as we had questions before going live.

**What do you dislike about OneSpan Sign?**

Moving from test to production can be a bit cumbersome if you have complicated templates.
The transaction process generates a lot of emails that seem like they could be consolidated - but not a show stopper!
Some times it's hard to find documentation needed to get answers on my own.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Electronic signatures on documents replacing emailing documents for signing.

  ### 24. Simple to use e-Signature Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa A. | Information Technology Program Manager - Timesheet Solution, Enterprise (> 1000 emp.)

**Reviewed Date:** June 19, 2024

**What do you like best about OneSpan Sign?**

I have working with OneSpan for the last 3 years, and the tool it is very adaptable to different use cases. It also offers the possibily to have simple to qualified signature and an array of integration possibilities.

**What do you dislike about OneSpan Sign?**

Sometimes the reactivity of the customer support is not as expected. A few requested features were marked as 'for future consideration' but not follow up.

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan provides easy way for electronic signature of clients and employees documents.

  ### 25. Excellent product, great customer service, very fair price

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about OneSpan Sign?**

OneSpan has everything we need. It has been flawless for our business. The customer service has been great and the pricing is extremely fair. OneSpan is not only equal to but in my opinion better than Docusign at half the cost! The ability to 'white label' the emails works wonderfully. They meet or exceed all security concerns. This is an excellent choice for any business especially those that are budget conscience.

**What do you dislike about OneSpan Sign?**

So far there is nothing I dislike about OneSpan.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Time is of the essence! Using OneSpan allows us to keep contracts moving, obtaining signatures in record time.

  ### 26. Simple and agile experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karla Q. | Analista, Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about OneSpan Sign?**

That I can access on any device and sign without needing to have an account on the platform. The interface is very user-friendly and easy to adapt to.

**What do you dislike about OneSpan Sign?**

At times, it takes a while to receive the OTP (text messages), but not always.

**What problems is OneSpan Sign solving and how is that benefiting you?**

So far we have not had any problems with OSS

  ### 27. Excellent service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Georges L. | Manager, Planning and Priorities, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 18, 2024

**What do you like best about OneSpan Sign?**

We've been using OneSpan for over 10 years now.  Their API calls have enabled us to completely automate the esigning process as well as the internal processing of the files.

**What do you dislike about OneSpan Sign?**

Would love to be able to send esign links via SMS

**What problems is OneSpan Sign solving and how is that benefiting you?**

Automating the creation of documentation, sending for signature as well as the reprocessing to internal systems

  ### 28. Review of OneSpan Sign

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wijaya G. | Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about OneSpan Sign?**

Quality product and helpful customer support

**What do you dislike about OneSpan Sign?**

Customer support can be improved with similar experience and knowledge

**What problems is OneSpan Sign solving and how is that benefiting you?**

The use of Electronic Signature which help to elevate overall customer experience

  ### 29. Easy integration of digital signature on bpm  processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco V. | Project Manager / Scrum master, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about OneSpan Sign?**

there is Api for everythingh so i can easliy integrate OneSpan with my bpm process

**What do you dislike about OneSpan Sign?**

I would like to manage templates of data on documents and just apply this template to a diferente docuemnt that might be similar in structurre

**What problems is OneSpan Sign solving and how is that benefiting you?**

Digital signature of documents in my BPM Flow

  ### 30. It is an excellent tool for electronic signatures.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cesar B. | Jefe Desarrollo Digital, Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about OneSpan Sign?**

How simple and intuitive it is to use, plus it allows you to connect with Certified Signature providers.

**What do you dislike about OneSpan Sign?**

That we should request a lot of support from technical support, the Administrator should have more access.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Slowness in the signing of physical documents, in addition to the risk of their loss.

  ### 31. Excellent consultation service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mabel Andrea C. | Product Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about OneSpan Sign?**

The application, the way it has adapted to our processes, easy to use.

**What do you dislike about OneSpan Sign?**

I don't have any dislikes from one span at the moment.

**What problems is OneSpan Sign solving and how is that benefiting you?**

integrations with new applications in our processes

  ### 32. OneSpan solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** vineet a. | Account Exec, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about OneSpan Sign?**

Easy user interface and customization based on client needs

**What do you dislike about OneSpan Sign?**

Nothing in particular that is not good in terms of functionality

**What problems is OneSpan Sign solving and how is that benefiting you?**

Increasing uptime and processing of approvals

  ### 33. It is a good product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about OneSpan Sign?**

To the simple management of the signature and the security it provides

**What do you dislike about OneSpan Sign?**

At the moment, I haven't found anything that I dislike.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Having a signature application within the company that helps manage signatures on documents in a practical, secure, and reliable way, and with this, provide support to the different business processes.

  ### 34. Partners

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2024

**What do you like best about OneSpan Sign?**

Easy to use, like the look of the product

**What do you dislike about OneSpan Sign?**

Price is always an issue, but overall i like OneSpan

**What problems is OneSpan Sign solving and how is that benefiting you?**

It is an integration in our LOS product, so we don't have to create our own.

  ### 35. OneSpan Sign for Electronic Signatures

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about OneSpan Sign?**

The OneSpan team is very supportive. Integration is seamless and easy.

**What do you dislike about OneSpan Sign?**

OneSpan should focus on security aspects

**What problems is OneSpan Sign solving and how is that benefiting you?**

Speed up the Signing Process.

  ### 36. Use OneSpan Sign to quickly create secure digital signatures

**Rating:** 4.5/5.0 stars

**Reviewed by:** Casey G. | Sales Representative, Enterprise (> 1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about OneSpan Sign?**

I absolutely love using OneSpan's eSign Live programme! It is incredibly convenient and efficient for both the sender and recipient and saves me a lot of valuable time. The user-friendly layout makes it intuitive to use, with crystal clear instructions that make customers feel comfortable navigating through their documents. What's more, I love how quickly users can receive their packages from start to finish - almost instantly! In addition, the exceptional customer service provides unparalleled responsiveness combined with the expertise to resolve any questions or issues within minutes. The fact that users are able to complete all tasks quickly and without too much difficulty is a true reflection of why EsignLive by OneSpan has gained such widespread acceptance across all of its usage platforms; therefore, I would recommend this application to anyone without hesitation!

**What do you dislike about OneSpan Sign?**

I am deeply disappointed with the customer service experience I have had with OneSpan. The company's slow response time and inability to provide clear answers was a major obstacle during my client's contract-related request for assistance. Waiting for over an hour only to be disconnected is extremely disheartening; it suggests a lack of organisational priority in providing adequate support services which may damage their reputation with customers.

**What problems is OneSpan Sign solving and how is that benefiting you?**

I'm benefiting from OneSpan's digital signature services by streamlining my operations. Errors are minimised by the fast and reliable signing process enabled by e-SignLive, so I no longer have to worry about inefficient practices that waste time and money.

  ### 37. Simple, Scalable, Effective Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nolan H. | VP Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2022

**What do you like best about OneSpan Sign?**

OneSpan Sign is a dead-simple solution. We implemented it at the beginning of the pandemic when a majority of our staff were working from home, which meant we weren't able to offer the usual face-to-face training. The drag/drop user interface made the implementation of this solution extremely simple and easy on our staff.

**What do you dislike about OneSpan Sign?**

There is nothing about the solution that I can say I dislike.

**What problems is OneSpan Sign solving and how is that benefiting you?**

The pandemic shifted the nature of branch visits by our members. Historically we would have required members to attend the branch for any account changes as we needed physical signatures on paper copies of documents. At the beginning of the pandemic, we shifted our branch hours to 'by appointment only' which left a big gap for members who would have just popped in to solve problems they were experiencing. OneSpan Sign allowed us to offer a much simpler solution to our members whereby they could sign from the comfort of their homes. This has resulted in an improved service experience.

  ### 38. Excellent and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chantal A. | Brokerage owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2022

**What do you like best about OneSpan Sign?**

We bought this tool throughout the pandemic in order to avoid face to face transactions and we've never looked back! Even for those with no technological knowledge in our brokerage,  the software is super simple and user friendlyly. It's a simple eas-to-use solution that can be integrated with other tools for a seamless experience when dealing with your customers remotely!

**What do you dislike about OneSpan Sign?**

The fact that it doesn't fully integrate with our BMS, but we have a work around that works fine.

**Recommendations to others considering OneSpan Sign:**

n/a

**What problems is OneSpan Sign solving and how is that benefiting you?**

This product helps in the ease of doing business no matter where your customer lives!

  ### 39. OneSpan - A "boots on the ground" review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Swetha S. | Assistant Vice President, Application Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about OneSpan Sign?**

Highly customizable, good uptime and service

**What do you dislike about OneSpan Sign?**

Needs more OOTB integrations, communication.

**Recommendations to others considering OneSpan Sign:**

OneSpan is highly customizable, be sure to state your organization's needs and get answers for the same. It would also help you to understand their DR policy and uptime metrics.

**What problems is OneSpan Sign solving and how is that benefiting you?**

On the Policy writing side, we are able to collect signatures on key insurance documents that we would otherwise expect our insurance agents to keep a copy of. This helps us greatly when it comes to processing claims on said policies as we are able to confirm the terms to which the insured agreed and signed off on the information disclosed during the policy binding process.

Our roadmap includes a similar integration on the Claims side to record signatures of claimants/attorneys/3rd party service providers etc.

  ### 40. Great E-Signature product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rory L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about OneSpan Sign?**

Simplified the document signing process for our office making doing business easier for staff and customers

**What do you dislike about OneSpan Sign?**

No dislikes - would be happy to recommend this product to any similar industry

**Recommendations to others considering OneSpan Sign:**

Simplifies our workflow making the process easier for staff and clients

**What problems is OneSpan Sign solving and how is that benefiting you?**

Prior to OneSpan our clients would have to print documents scan and return - OneSpan has simplified the process and there is no need to be technical, the process is seemless

  ### 41. User friendly and affordable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omar N. | Lending Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2022

**What do you like best about OneSpan Sign?**

The product is very userfriendly anyone can learn it in a matter of a couple of days with no prior experience.

**What do you dislike about OneSpan Sign?**

Some shared templates don't show up on other users templates

**Recommendations to others considering OneSpan Sign:**

For the price this product is excellent

**What problems is OneSpan Sign solving and how is that benefiting you?**

As a on branch credit union and members all over the country we needed an easy to use product for us and the members

  ### 42. Good eSignature software!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about OneSpan Sign?**

I have a chance to work with different eSignature solutions at my work. 

I like OneSpan for the following reasons:
 
- OneSpan interface is very intuitive which makes it easy to use from day 1 
- OneSpan support is very responsive and helpful
- OneSpan development community has versatile tools that help expand standard features of the product. I found it very useful. 
- Overall the product itself is competitively priced, stable, easy to navigate, and provides required security and compliance.

**What do you dislike about OneSpan Sign?**

I think the only downside of OneSpan is that it is not as recongnized as some other eSignature brands.

**Recommendations to others considering OneSpan Sign:**

I recommend this product.

**What problems is OneSpan Sign solving and how is that benefiting you?**

With ongoing digital transformation, businesses recognized the need to integrate eSignature solutions into their workflows. 
Having OneSpan Sign allows us to execute documents faster.

  ### 43. User Friendly and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enza M. | Commercial Lines Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OneSpan Sign?**

This product is so easy to use and efficent. I have used other products in the past and had issues with documents not being returned as clients couldn't use the program. Not with OneSpan. All documentation gets returned from clients same day!

**What do you dislike about OneSpan Sign?**

Absolutely Nothing! It should allow for husband and wife to sign with the same email address as that is the case with most of my customers.

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan has made my life easier. I can get signatures faster than just sending by email.

  ### 44. Easy Scalable and Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about OneSpan Sign?**

I think the ease of use and the scalability are great. I like how OneSpan is customer-oriented and wants to see their customer succeed using their product. My experience with their support staff has also always been great and timely.

The main selling point for us was that we could put our own branding on the consent form etc

**What do you dislike about OneSpan Sign?**

I do not have anything I can say I don't like about using their product

**What problems is OneSpan Sign solving and how is that benefiting you?**

This is helping us get paperwork and contracts signed and back quicker from customers

  ### 45. Easy to use, and very efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah M. | Recruitment Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OneSpan Sign?**

Using OneSpan helps eliminate a mess of hard-copy documents. It also makes it easier for clients to simply click a link, sign a document, and send it right back to you in a time-efficient manner.

**What do you dislike about OneSpan Sign?**

So far, there are no issues with using OneSpan. Even if you were to run into any issues, they have a fabulous support team there to help you!

**What problems is OneSpan Sign solving and how is that benefiting you?**

OneSpan makes it much easier for clients to get documents returned promptly and with ease.

  ### 46. Excellent service and communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mathieu S. | Acheteur, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about OneSpan Sign?**

The app for customer signing is easy to use

**What do you dislike about OneSpan Sign?**

I dont have nothing to tell about dislike, i appreciate everything

**What problems is OneSpan Sign solving and how is that benefiting you?**

We can use this app to help customer for signing document when customer cant be present at our location

  ### 47. Quality Service at a reasonable price.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lynnelle B. | President

**Reviewed Date:** April 25, 2022

**What do you like best about OneSpan Sign?**

Customer Service.  They respond to my questions within 24 hours.

**What do you dislike about OneSpan Sign?**

I wish that I could eliminate superfluous pages from documents and we have had problems with the watermarks being visible for FAA after they print the documents.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Overall OneSpan is very efficient and easy to use.  It is easy to locate a past signing package when needed.  We are in a fast-paced business. Time and convenience are of paramount importance.

  ### 48. Simple to use with an easy step by step process. Love that you can add multiple documents

**Rating:** 5.0/5.0 stars

**Reviewed by:** Staci L. | Independent Financial Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about OneSpan Sign?**

Adding more than one document is great. As well as the different options you can select (ie signature, date, initials)

**What do you dislike about OneSpan Sign?**

Nothing to dislike yet, we are still fairly new to the program

**Recommendations to others considering OneSpan Sign:**

There is support when you need it. Simple process for both the agent as well as the client. Highly recommend

**What problems is OneSpan Sign solving and how is that benefiting you?**

It allows us to get signatures without having to be face to face with our clients.

  ### 49. Very User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about OneSpan Sign?**

It easily uploads the documents and clients find it easy to sign

**What do you dislike about OneSpan Sign?**

I wish it was easier to send the documents to more than one recipient

**Recommendations to others considering OneSpan Sign:**

Its very user friendly.   I wish we had it sooner

**What problems is OneSpan Sign solving and how is that benefiting you?**

it help clients who dont have easy access to a printer scanner. much more environmentally friendly

  ### 50. Very Happy With OneSpan

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elizabeth M. | Deputy Principal Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about OneSpan Sign?**

It is so user friendly for myself but most importantly for my clients. I have not had a single issue with customers using OneSpan to date. Very happy.

**What do you dislike about OneSpan Sign?**

I wish there was a bit more tutorials on examples of usage, although it is very user friendly.

**What problems is OneSpan Sign solving and how is that benefiting you?**

Delay in receiving signed documents. Benefits are saved time and professionalism.


## OneSpan Sign Discussions
  - [Signed document review](https://www.g2.com/discussions/signed-document-review) - 1 comment, 1 upvote
  - [Can I stop use the service temporally?](https://www.g2.com/discussions/can-i-stop-use-the-service-temporally) - 1 comment, 1 upvote
  - [Can I add e-signatures to my existing applications?](https://www.g2.com/discussions/can-i-add-e-signatures-to-my-existing-applications) - 1 comment, 1 upvote
  - [Do I need any special software/hardware to use eSignLive?](https://www.g2.com/discussions/774-do-i-need-any-special-software-hardware-to-use-esignlive) - 1 comment, 1 upvote
  - [How does eSignLive ensure my electronic records will be enforced in the event of a legal dispute?](https://www.g2.com/discussions/773-how-does-esignlive-ensure-my-electronic-records-will-be-enforced-in-the-event-of-a-legal-dispute) - 1 comment, 1 upvote

- [View OneSpan Sign pricing details and edition comparison](https://www.g2.com/products/onespan-sign/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+03%3A02%3A19+-0500&secure%5Bsession_id%5D=ce21013a-9a2f-4707-b153-0409410cf531&secure%5Btoken%5D=a15a990c382f29b236b4eac56e17c16f3c59042e80806cde0010e5e5c6c6bfd3&format=llm_user)
## OneSpan Sign Integrations
  - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)

## OneSpan Sign Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Functionality**
- Ease Of Integration
- API Call Speed
- Breadth Of Functionality

**Agentic AI - Google Workspace Office Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Support**
- Professional Support
- Community Support
- Documentation

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top OneSpan Sign Alternatives
  - [Docusign](https://www.g2.com/products/docusign/reviews) - 4.5/5.0 (2,505 reviews)
  - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,740 reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,309 reviews)

