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OneSignal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of OneSignal, enabling quick setup and effortless notification management across platforms. (180 mentions)
Users love the ease of setting up notifications on OneSignal, enhancing user engagement with real-time analytics. (141 mentions)
Users love the easy setup and cross-platform notifications of OneSignal, appreciating real-time engagement analytics. (131 mentions)
Users find the easy setup of OneSignal significantly simplifies sending notifications and managing user engagement. (81 mentions)
Users love the automation features of OneSignal, enabling efficient multichannel strategies and seamless content distribution. (68 mentions)
Users find missing features in OneSignal, such as improved segmentation and better popup management, limiting its effectiveness. (44 mentions)
Users find there is a learning curve that makes understanding features and integration somewhat challenging at first. (42 mentions)
Users find the limited features of OneSignal hinder their ability to create diverse and complex messaging options efficiently. (39 mentions)
Users find OneSignal to be expensive, as many advanced features require a paid plan, limiting accessibility for beginners. (26 mentions)
Users experience notification issues with OneSignal, finding unreliable delivery and challenges with VOIP notifications across devices. (23 mentions)

5 Pros or Advantages of OneSignal

5 Cons or Disadvantages of OneSignal

AN
Verified User in Online Media
"Great platform, some things to improve"
5/5
What do you like best about OneSignal?

The push notification delivery is reliable and the dashboard gives a solid overview once you get used to it Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The setup process for a SaaS product was more technical than expected, took longer than it should. The UI is a bit clunky too Review collected by and hosted on G2.com.

AN
Verified User in Wine and Spirits
"The industry standard for a reason"
5/5
What do you like best about OneSignal?

The reliability. We have rarely experienced downtime or delayed messages. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The sheer volume of features can be slighly overwhelming when you first login. Review collected by and hosted on G2.com.

TH
tasawar h.
student
"Awesome"
5/5
What do you like best about OneSignal?

Great service to provide notifications to app users Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Nothing which i dislike about one signal Review collected by and hosted on G2.com.

AN
Verified User in Computer Games
"Very easy to use and good features."
5/5
What do you like best about OneSignal?

Sending notifications automated with selected time(for example i select mostly prime hours like 18:30 and system automatically send notifications in each countries local time at 18:30.). And segmentation of users feature is very good for me. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Maybe giving permission from store accounts can be a downside, but it is ok i had no problem since i use onesignal from 2015. And for Unity Game Engine sometimes sdk plugin files has issue with other sdk's like firebase. But lately it is fixed. Review collected by and hosted on G2.com.

Yisus .
Y
Yisus .
"The best way to notify the unnotified"
5/5
What do you like best about OneSignal?

I practice it for the push and the API connection Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I have no complaints about the app, for me it is excellent. Review collected by and hosted on G2.com.

Leanna B.
LB
Leanna B.
Senior Onsite Trading Specialist
"Promising Platform for Personalized Engagement"
4/5
What do you like best about OneSignal?

I loved the ability of OneSignal to drive personalized customer engagement through targeted push notifications and in-app messaging. The platform's capacity for segmenting customer targeting across different platforms sounded very intriguing, offering a more personalized experience. This can greatly aid with segmentation, A/B testing, and overall personalization, backed by data, which ultimately could enhance retention rates, conversion rates, and the overall customer experience. Additionally, I appreciated the SMS marketing feature that allows the consumer to remain within the SMS environment when interacting with content, avoiding the annoying redirection to a website. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I'm unsure about certain aspects since I haven't started using OneSignal actively. However, I am curious about how OneSignal might incorporate AI-driven targeting. This feature is becoming increasingly important and popular, especially within the fashion industry, which we are part of. Additional capabilities in this area could enhance personalization and make OneSignal more appealing. Review collected by and hosted on G2.com.

SJ
Stefan J.
"Astonishing basic plan"
5/5
What do you like best about OneSignal?

Super generous free plan, scalability, easy setup and superb reliability. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

There is nothing to dislike as everything works perfectly Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
"Perfect for notifying drivers and passengers on my rideshare app!"
5/5
What do you like best about OneSignal?

Simplistic, intuitive interface, and very easy to integrate with instructions from building apps. OneSignal is highly adaptable with various methods of tailoring notifications for specific individuals and events. overall, it brings a level of professional seamless communication that makes a software program jump from just an app, to a dedicated system that users can trust. I'd recommend it. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

It requires a learning curve, which is reasonable, given the nature of experience required to integrate such a program to an app, website, etc. Review collected by and hosted on G2.com.

AN
Verified User in Farming
"Gets the job done, some friction"
5/5
What do you like best about OneSignal?

Notifications go out reliably, the analytics dashboard shows useful data once you find it Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The onboarding is confusing for someone new to SaaS tools, had to look up documentation for basic setup Review collected by and hosted on G2.com.

AN
Verified User in Civic & Social Organization
"Best Push service ever"
5/5
What do you like best about OneSignal?

just almost no limit at web and no limit at push sending in the app Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

nothing maybe that limit is 10K but even it not a big problem Review collected by and hosted on G2.com.