--- title: OneSignal Reviews meta_title: 'OneSignal Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1239 reviews by the users' company size, role or industry to find out how OneSignal works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1239 scale: '5' date_modified: '2026-10-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

OneSignal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of OneSignal, enabling quick setup and effortless notification management across platforms. (180 mentions)
Users love the ease of setting up notifications on OneSignal, enhancing user engagement with real-time analytics. (141 mentions)
Users love the easy setup and cross-platform notifications of OneSignal, appreciating real-time engagement analytics. (131 mentions)
Users find the easy setup of OneSignal significantly simplifies sending notifications and managing user engagement. (81 mentions)
Users love the automation features of OneSignal, enabling efficient multichannel strategies and seamless content distribution. (68 mentions)
Users find missing features in OneSignal, such as improved segmentation and better popup management, limiting its effectiveness. (44 mentions)
Users find there is a learning curve that makes understanding features and integration somewhat challenging at first. (42 mentions)
Users find the limited features of OneSignal hinder their ability to create diverse and complex messaging options efficiently. (39 mentions)
Users find OneSignal to be expensive, as many advanced features require a paid plan, limiting accessibility for beginners. (26 mentions)
Users experience notification issues with OneSignal, finding unreliable delivery and challenges with VOIP notifications across devices. (23 mentions)

5 Pros or Advantages of OneSignal

5 Cons or Disadvantages of OneSignal

MK
Mitra K.
Promotional Expert
Mid-Market (51-1000 emp.)
"Effortless Setup and Fast Delivery for Engaged Audiences"
4.5/5
What do you like best about OneSignal?

I like how easy ut us ti setup and send push notifications with onesignal. The dashboard is simple the delivery is fast and it helps keep audience engaged with time updates. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I would like to see an analytics dashboard that offers more in-depth insights, as well as greater flexibility in designing messages. Review collected by and hosted on G2.com.

AN
Verified User in Cosmetics
"Very, very good, intuitive and easy to setup"
5/5
What do you like best about OneSignal?

Jokes aside, it takes more to create an account and verify email, than to schedule campaign. That is for respect. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Maybe some minor unimportant things, that is all. Review collected by and hosted on G2.com.

SG
Shanshan G.
Founder
Small-Business (50 or fewer emp.)
"Flexible and Easy notification software for non-technical founders"
4.5/5
What do you like best about OneSignal?

Once it is set up with the tech team, the rest of the work is easy to be managed by a marketing person. It integrates well with our app on IOS. And it also provides good statistics on our users. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The documentation can still be improved. Especially about the timing setting of the journeys, for example, if you set one notification is sent in a time frame, then you set wait for a day, what does a day mean? strictly 24hours? or the next calendar day according to user's time zone? Review collected by and hosted on G2.com.

AN
Verified User in Leisure, Travel & Tourism
"Great tools for starters, but also for pros if you decide to update plan."
4.5/5
What do you like best about OneSignal?

All the features you get, even with the basic free plan, are really valuable, easy to understand how to work with and easy to setup everything in general. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Everything works like a charm. No complaints Review collected by and hosted on G2.com.

AP
Ayush P.
Executive
Mid-Market (51-1000 emp.)
"Effortless Notification Management with OneSignal"
5/5
What do you like best about OneSignal?

I really appreciate how OneSignal simplifies the process of sending notifications to both web and mobile platforms. The interface is clean, setup is fast, and the targeting options make it easier to reach the right audience at the right moment. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Overall, it remains a very reliable option for push notifications. Review collected by and hosted on G2.com.

AN
Verified User in Farming
"Wow, just wow."
4.5/5
What do you like best about OneSignal?

Respect for the makers of onesignal, for making such a great tool, have a free plan, most are locked behind a paywall, but not onesignal. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Nothing to dislike at this moment of review Review collected by and hosted on G2.com.

AN
Verified User in Farming
"Astonishing, simply astonishing what you can achieve with a basic free plan"
5/5
What do you like best about OneSignal?

Like said in review title, experience is really unbelievable, simply amazing what you can achieve with just a basic free plan Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Its really hard to find anything to point out as a major drawback. Review collected by and hosted on G2.com.

AN
Verified User in Airlines/Aviation
"OneSignal strengthened our communication strategies"
5/5
What do you like best about OneSignal?

OneSignal has been a great ally in our communication strategies. In addition to using social media and email, we found push notifications and, especially, In-App resources to be a powerful way to complement these channels and generate much more impact. What caught our attention the most was the efficiency of In-App messages: we were able to reach the user at the exact moment they are interacting with our app or site, significantly increasing engagement and retention rates. Push notifications also play an important role, but it was the In-App that really made a difference in how we connect with the audience. Without a doubt, OneSignal helped elevate our communications to a new level. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

If there is a downside, it is that the initial plan is somewhat limited in terms of features and user volume. It works well for small projects, but as engagement starts to grow, it quickly becomes necessary to consider an upgrade. Review collected by and hosted on G2.com.

AS
Abha S.
Executive
Small-Business (50 or fewer emp.)
"Seemless and effective notification tool for better user engagement."
4.5/5
What do you like best about OneSignal?

Onesignal make it super easy to send push notifiction and reach user instantly. The setup is quick and the dashbaord is very user friendly. It supports web, Mobile and Email Marketing in one place. It also features automation, audience segmentation and real time analytics to help engage users. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Onesignal runs smoothly delivery notififation on time, So that it works as expected. Review collected by and hosted on G2.com.

AN
Verified User in Education Management
"Its really amazing how intuitive it is from signing up to scheduling first campaign!"
5/5
What do you like best about OneSignal?

Fast, reliable, intuitive, easy to use, has amazing free plan. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Honestly, there is absolutely nothing to dislike. Review collected by and hosted on G2.com.