--- title: Odoo eCommerce Reviews meta\_title: 'Odoo eCommerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Odoo eCommerce works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 4 scale: '5' date\_modified: '2026-07-17' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Odoo eCommerce Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **strong inventory module** of Odoo eCommerce, essential for effective wholesale management. [(1 mentions)](https://www.g2.com/products/odoo-odoo-ecommerce/reviews?filters%5Bsentiment_snippet%5D=2000002&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , often needing to resort to self-help resources for setup. [(1 mentions)](https://www.g2.com/products/odoo-odoo-ecommerce/reviews?filters%5Bsentiment_snippet%5D=2000000&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Odoo eCommerce ##### 1. Inventory Management Users praise the **strong inventory module** of Odoo eCommerce, essential for effective wholesale management. [ See 1 mentions ](https://www.g2.com/products/odoo-odoo-ecommerce/reviews?filters%5Bsentiment_snippet%5D=2000002&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Odoo for B2B wholesale" What do you like about Odoo eCommerce? The inventory module is very strong and we needed that for wholesale ### Top Cons or Disadvantages of Odoo eCommerce ##### 1. Poor Customer Support Users express frustration over **poor customer support** , often needing to resort to self-help resources for setup. [ See 1 mentions ](https://www.g2.com/products/odoo-odoo-ecommerce/reviews?filters%5Bsentiment_snippet%5D=2000000&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Odoo for B2B wholesale" What do you dislike about Odoo eCommerce? There is not much on the support side of things to get it set up. You have to figure it out and watch videos ## Top-Rated Alternatives [ ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify") Shopify 4.4/5(5,127) ](https://www.g2.com/products/shopify/reviews) [ ![Adobe Commerce (formerly Magento Commerce)](https://images.g2crowd.com/uploads/product/hd_favicon/d05e573f5a86935da5bdf3ce23fd5ac5/adobe-commerce-formerly-magento-commerce.svg "Adobe Commerce (formerly Magento Commerce)") Adobe Commerce (formerly Magento Commerce) 4/5(623) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) [ ![Wix](https://images.g2crowd.com/uploads/product/hd_favicon/3d30316055622183097712f28d011a7c/wix.svg "Wix") Wix 4.2/5(1,889) ](https://www.g2.com/products/wix/reviews) [ View All Alternatives ](https://www.g2.com/products/odoo-odoo-ecommerce/competitors/alternatives) ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 1/20/2025 "Odoo for B2B wholesale" 3.5/5 What do you like best about Odoo eCommerce? The inventory module is very strong and we needed that for wholesale Review collected by and hosted on G2.com. What do you dislike about Odoo eCommerce? There is not much on the support side of things to get it set up. You have to figure it out and watch videos Review collected by and hosted on G2.com. What problems is Odoo eCommerce solving and how is that benefiting you? We needed a cloud alternative to our accounting software and we also got the ecommerce part with it. All systems are under one roof. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Sherif E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sherif E.") SE Sherif E. Ecommerce Manager Small-Business (50 or fewer emp.) 5/29/2023 "Best integrated ecom plaform" 4/5 What do you like best about Odoo eCommerce? It is all in one solution from inventory to operations and reporting are in one software tonuse right out if thr box without the meed to waste your time and effort doing extra integrations with another software. Review collected by and hosted on G2.com. What do you dislike about Odoo eCommerce? Sometimes it needs extra technical interference from developer if you want to change the Ui or enhance the basic behavior or features of the ecommerce platform. Review collected by and hosted on G2.com. What problems is Odoo eCommerce solving and how is that benefiting you? It supports the products variants, attributes and all other products selling features (best brought with, combine product with accessories, etc.) which is also integrated with your actual inventory and stocks. Review collected by and hosted on G2.com. Show More 5/27/2024 Validated ReviewerIncentivizedSource: G2 invite ![Firas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Firas F.") FF Firas F. Senior Consultant Small-Business (50 or fewer emp.) 12/12/2021 "Odoo eCommerce is the best alternative that integrates with back-office" 4.5/5 What do you like best about Odoo eCommerce? It covers every needed function for an eCommerce business with the complexity of Magento and Wordpress. The best of all its already integrated with the back-office when using Odoo ERP such as inventory, sales, payment gateways and shipping services like DHL and UPS. It has all the eMarketing tools to sell online as it integrates with social media and provide excellent alternative for mailchip to run newslatter campaigns with full tracking and integrated with google analytics. Review collected by and hosted on G2.com. What do you dislike about Odoo eCommerce? It has limited options in the store front if compared to Magento, that is done on purpose to simplify it. While it allows a very flexible customization, it might become overwhelming and needs a programmer to manage the customization. Review collected by and hosted on G2.com. What problems is Odoo eCommerce solving and how is that benefiting you? Odoo eCommerce helps in getting the business online fast and smooth. It solves the integration needed with services like Fedex and DHL, online payment gateways, eBay and Amazon stores as it comes ready built-in. The realized benefits are many most importantly is the low cost of implementation and fast return on investment. Review collected by and hosted on G2.com. Show More 12/22/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jason D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason D.") JD Jason D. Vice President of Information Technology Small-Business (50 or fewer emp.) 7/23/2021 "Great addition to the Odoo ERP apps" 5/5 What do you like best about Odoo eCommerce? The Odoo eCommerce app acts as an extension of the Inventory, Sales, and Website apps (and by extension the Manufacturing app). The app adds a tab on the back-end product for eCommerce functionality. This includes: • Website Product categories • Availability settings and messages • Alternative products list • Accessory products list • Website Description (HTML publisher for the body) • Extra product media (Including pictures and videos) However, by default the app presents customers on the eCommerce website with information from other apps as well, such as: • Part number (Inventory) • Sales description (Sales) • Attributes (Inventory) The Attributes are a big deal for configurable and non-configurable products. For standard items, the attributes are a great way to help customer's compare items that otherwise appear very similar. You can even enable a filter on the ecommerce pages that will help your customer's find the products they want by attribute. We also sell a line where certain options are to be defined by the customer such as captions or colors. For configurable items, You can have one item on your website that each attribute option automatically creates a new product variant. For example, if you are a manufacturer, and you have a single product line that has 5 selectable attributes with a total of 34 options (e.g. 2+4+3+24+3 options) this allows you to post a single item on your website with 1,728 variants (2x4x3x24x3=1,728). Each variant is configured similar to a an item in many ways. If you are a manufacturer, this becomes a huge advantage since by default, the Manufacturing app allows you to define optional BoM items by attribute. So when a sale is generated, the manufacturing order contains only the default and appropriate attribute defined BoM lines. Even if you are a distributor, this allows you to define your purchasing price list by attribute. Review collected by and hosted on G2.com. What do you dislike about Odoo eCommerce? Unfortunately, they have no current solution for attribute-defined part numbers or descriptions. So in the example of a product with 5 selectable attributes with a total of 34 options (e.g. 2+4+3+24+3), your items part numbers may be Widget-1-2-3-4-0. A segmented part number like this may be very useful as it can tell you exactly how the widget is configured, but unfortunately, as of Odoo v13, this cannot be done natively. Meaning all of your Widgets will have the part number of "Widget" and have matching descriptions. If you are a distributor and you have to purchase items from a vendor, this can be very confusing. Imagine sending a purchase order to a vendor as below. How do they know what you are buying, especially if some of the options have the same price? Widget - This custom widget - $100 Widget - This custom widget - $125 Widget - This custom widget - $50 Widget - This custom widget - $125 Widget - This custom widget - $100 Another problem is the filters on the eCommerce website. If you have a small number of attributes, this isn't so much of a problem. But unlike on any major eCommerce website, the filters are always displayed. So if you have a list of 1,000 attributes, the customers will see 1000 dropdown boxes or radio button sets on the webpage. Also, attribute values that will result no items being displayed are also shown. This may be a value that has never been applied to an item, or a value which only appears on items that currently do not meet the other filter values. This is as of v13. Review collected by and hosted on G2.com. Recommendations to others considering Odoo eCommerce: The current (v14) website app is a lot easier to work with. Since the website app is much of the foundation for the ecommerce app, I would highly recommend getting in on v14 or if you prefer, wait until v15 launches. Review collected by and hosted on G2.com. What problems is Odoo eCommerce solving and how is that benefiting you? We are slowly publishing the thousands of items in our inventory on our website and adding more items simultaneously. Review collected by and hosted on G2.com. Show More 7/26/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Odoo eCommerce for G2 to provide buying insight. 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