# Occasion Reviews
**Vendor:** Occasion  
**Category:** [Other Reservations Software](https://www.g2.com/categories/other-reservations)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 2
## About Occasion
Occasion streamlines your entire booking process—from event setup to payment and beyond—all on one platform. The mobile-friendly checkout helps customers book quickly, and you can accept reservations 24/7. In your occasion workspace, you'll save time by automating all sorts of tasks. From auto-sending reminders and confirmations to custom rosters where you can call or email attendees to pre-made emails that help you get 5-star Google reviews, Occasion is designed to help you save time. Engage and re-engage customers. Reach and get more customers by sharing your event on social media straight from the Occasion workspace and creating waitlists for events that are already booked. Get to know your customers. With custom listing questions, you can collect just the data you need for your events and classes. And after the event, the insights will help you understand what worked and what didn’t. Find new ways to boost your revenue. Credit card refunds are bad news for any business. That’s why we enable you to refund to account credits. This helps you improve retention and increase breakage revenue. And for those customers who started booking but abandoned the process, there is an email sequence to help you win them back.




## Occasion Reviews
  ### 1. Dislikes might outweigh likes

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2019

**What do you like best about Occasion?**

I like the user side experience. The customer is given clear and attractive user side options and it is easily used by our customer. However, on the backend, there are a lot of workarounds we are required to figure out to get it to operate how we want. 

**What do you dislike about Occasion?**

However, on the backend, there are a lot of workarounds we are required to figure out to get it to operate how we want. The response from the customer service team has usually been good. But they change a lot of stuff often with how it works and that is oftentimes making it hard to use on our end since we have recurring things set up in the system. 

**Recommendations to others considering Occasion:**

Setting up Occasion "right" the first time is important, because it can be hard to change if you have a "lot" of usage (aka, lots of listings). The integrations with your website is good. The backend can be difficult to figure out but once you do, it can be a great resource, even with the "work arounds" that are sometimes needed. 

**What problems is Occasion solving and how is that benefiting you?**

Class registration, tour registration and notifications for events, etc. The ability to make gift cards is pretty substantial feature with this system. 


  ### 2. Better than Mind Body

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about Occasion?**

It is so easy for the customers to interface with the model app.

**What do you dislike about Occasion?**

Flexibility of payment options - receiving payments from customers and integrating into POS systems.

**What problems is Occasion solving and how is that benefiting you?**

Scheduling session for a indoor computrainer studio.


## Occasion Discussions
  - [What is Occasion used for?](https://www.g2.com/discussions/what-is-occasion-used-for)

- [View Occasion pricing details and edition comparison](https://www.g2.com/products/occasion/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A07%3A31+-0500&secure%5Bsession_id%5D=38a2f9e1-2a11-42c5-8119-43b61343cbb5&secure%5Btoken%5D=f9286b854e2e94bb6a376326ca4e052560678388291a150d4450fdd6957d8de8&format=llm_user)


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