Occasion Reviews & Product Details

Occasion Overview

What is Occasion?

Occasion helps businesses that provide group experiences acquire new customers, re-engage existing customers and manage their business online.

Occasion Details
Website
Languages Supported
English, French, Spanish
Product Description

Occasion helps service based businesses generate more bookings.


Seller Details
Seller
Occasion
Company Website

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Occasion Reviews

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the user side experience. The customer is given clear and attractive user side options and it is easily used by our customer. However, on the backend, there are a lot of workarounds we are required to figure out to get it to operate how we want. Review collected by and hosted on G2.com.

What do you dislike?

However, on the backend, there are a lot of workarounds we are required to figure out to get it to operate how we want. The response from the customer service team has usually been good. But they change a lot of stuff often with how it works and that is oftentimes making it hard to use on our end since we have recurring things set up in the system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Setting up Occasion "right" the first time is important, because it can be hard to change if you have a "lot" of usage (aka, lots of listings). The integrations with your website is good. The backend can be difficult to figure out but once you do, it can be a great resource, even with the "work arounds" that are sometimes needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Class registration, tour registration and notifications for events, etc. The ability to make gift cards is pretty substantial feature with this system. Review collected by and hosted on G2.com.

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ER
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is so easy for the customers to interface with the model app. Review collected by and hosted on G2.com.

What do you dislike?

Flexibility of payment options - receiving payments from customers and integrating into POS systems. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scheduling session for a indoor computrainer studio. Review collected by and hosted on G2.com.

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