# What is the best collections management software with responsive support teams that help organizations successfully migrate from legacy systems?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Moving off a legacy database is where <a class="a a--md" elv="true" href="https://www.g2.com/categories/collections-management">collections management software</a> gets tested pretty quickly. The software itself matters, but so does whether the support team helps with migration, field mapping, training, and the inevitable cleanup that comes with older data.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">There’s no G2 Grid report for Collections Management, so I focused on the supplied reviews that specifically mention switching from older systems, migration, implementation, and support.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">A few options stood out:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/catalogit/reviews"><strong>CatalogIt</strong></a><strong>:</strong> Museum reviewers describe moving from PastPerfect and FileMaker, with responsive support, free training sessions, and help during data migration.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/collection-space/reviews"><strong>Collection Space</strong></a><strong>:</strong> One museum reviewer moving from TMS says the team was highly responsive and that the migration also helped improve existing data and internal processes.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/veevart/reviews"><strong>Veevart</strong></a><strong>:</strong> Users praise personalized support during and after implementation, with success managers staying involved as workflows are configured.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/tms-suite/reviews"><strong>TMS Suite</strong></a><strong>:</strong> Museum users value training resources and support, though the supplied reviews contain less direct evidence about migrating from another platform.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">CatalogIt has the deepest migration-related review evidence in the dataset. Several reviewers specifically mention legacy systems, cloud migration, responsive support, and staff training rather than just general customer service.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For museums or cultural organizations that have migrated collections data, what made the biggest difference: hands-on vendor support, easier field mapping, staff training, or help cleaning up legacy data before import?</p>

##### Post Metadata
- Posted at: 5 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;CatalogIt&#39;s support walked us through cleaning up years of inconsistent field names before the actual migration happened, which mattered more than the migration itself. Having someone flag the messy data upfront saved us a lot of headaches later.&lt;/p&gt;

##### Comment Metadata
- Posted at: 3 days ago
- Author title: Marketing Executive





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