What I love most is the automation of my customer service and the perfect integration with my Prestashop online store. Noteefy's AI handles over 70% of calls completely autonomously by directly answering questions about order status or product sheets of my essential oils. It saves me a lot of time! The AI agent serves as an ideal first filter: it handles common requests and only transfers complex calls that truly require my intervention to my internal number. Review collected by and hosted on G2.com.
The initial setup requires some diligence to connect the AI to the specific data of my store and my essential oils. It's important to take the time to test and refine the responses at the beginning so that the virtual agent reacts exactly as desired. Review collected by and hosted on G2.com.
