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Compare AskNicely and Nicereply 
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At a Glance
Market Segments
Mid-Market (48.1% of reviews)
Mid-Market (60.1% of reviews)
Entry-Level Pricing
Contact Us
Starting at $59.00 Per Month
AskNicely
Star Rating
(1,040)4.7 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansNicereply
Star Rating
(431)4.5 out of 5
Market Segments
Mid-Market (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $59.00 Per Month
Browse all 4 pricing plansAskNicely vs Nicereply
When assessing the two solutions, reviewers found them equally easy to use. However, AskNicely is easier to set up and administer.reviewers also preferred doing business with AskNicely overall.
- Reviewers felt that AskNicely meets the needs of their business better than Nicereply.
- When comparing quality of ongoing product support, reviewers felt that AskNicely is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of AskNicely over Nicereply.
Pricing
Entry-Level Pricing
AskNicely
Learn
Contact Us
Capture what matters most to customers with engaging CSAT and NPS surveys.
- Unlimited users
- From 500 responses; price scales with response volume
- AI powered surveys
Nicereply
Starter
Starting at $59.00
Per Month
3 User Seats & 100 Survey Responses/Month (equals surveying approx. 1000 customers)
- CSAT, CES & NPS surveys
- All integrations, including Zendesk, Front, Helpscout, Pipedrive & more
- Unlimited number of active surveys
Free Trial
AskNicely
No trial information availableNicereply
Free Trial is available
Ratings
Meets Requirements
9.3
880
9.0
342
Ease of Use
9.4
895
9.4
351
Ease of Setup
9.2
581
9.0
183
Ease of Admin
9.3
568
9.0
161
Quality of Support
9.4
791
9.0
280
Has the product been a good partner in doing business?
9.5
559
9.2
156
Product Direction (% positive)
9.1
881
8.1
335
Features by Category
Analytics
9.7
217
Not enough data
9.5
190
Not enough data
9.0
173
Not enough data
8.3
161
Not enough data
Customization
8.7
170
Not enough data
8.2
147
Not enough data
8.4
150
Not enough data
8.6
147
Not enough data
Generative AI
8.5
116
Not enough data
8.6
118
Not enough data
Agentic AI - Experience Management
7.6
12
Not enough data
8.2
13
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
Generative AI
Not enough data
6.6
34
Not enough data
6.5
34
Survey Management
Not enough data
8.3
121
|
Verified
Not enough data
8.4
120
|
Verified
Not enough data
8.7
122
|
Verified
Not enough data
8.7
121
|
Verified
Process Management
Not enough data
8.6
117
|
Verified
Not enough data
8.3
112
Not enough data
8.4
117
|
Verified
Not enough data
8.6
117
System Management
Not enough data
8.6
108
|
Verified
Not enough data
8.5
109
Categories
Categories
Shared Categories
AskNicely and Nicereply share no categories
Unique Categories
AskNicely is categorized as Experience Management
Nicereply is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
AskNicely
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nicereply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.4%
Information Technology and Services
8.7%
Internet
5.3%
Health, Wellness and Fitness
5.1%
Marketing and Advertising
4.2%
Other
64.2%
Computer Software
17.7%
Information Technology and Services
10.3%
Internet
8.1%
Consumer Services
6.9%
Real Estate
6.2%
Other
50.8%
Alternatives
Discussions
Can you support different languages?
1 Comment
MA
Since you input the questions and answers, it should support different languages.Read more
Can I customise the survey?
1 Comment
MS
You set up your survey with whatever question you want, and then they can have responses that dig further depending on their answer. So yes, you can...Read more
How do I have the case owner in Salesforce connected with the owner of the AskNicely survey response
1 Comment
SW
Hello Alex - It’s a matter of what fields or objects associated with the case you would want to send over. We can attach a response to a Case in Salesforce...Read more
Nicereply has no discussions with answers
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