# Top 10 NewOaks AI Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 23 If you are considering NewOaks AI, you may also want to investigate similar alternatives or competitors to find the best solution. Conversational Support Software is a widely used technology, and many people are seeking innovative, easy to use software solutions with intelligent routing, seamless escalation, and omnichannel. Other important factors to consider when researching alternatives to NewOaks AI include customer service and integration. The best overall NewOaks AI alternative is Birdeye. Other similar apps like NewOaks AI are Fin, GTM Studio - Powered by ZoomInfo, Podium, and Tidio. NewOaks AI alternatives can be found in [Conversational Support Software](https://www.g2.com/categories/conversational-support) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management). ## Best Paid & Free Alternatives to NewOaks AI - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - [Drift](https://www.g2.com/products/drift/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Plivo](https://www.g2.com/products/plivo/reviews) - [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) ## Top 10 Alternatives to NewOaks AI Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how NewOaks AI stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Information Technology and Services, and Real Estate, and find the best product for your business. ### 1. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,155 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to NewOaks AI, Birdeye is: - Slower to reach roi - Easier to admin Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Birdeye](https://www.g2.com/compare/birdeye-vs-newoaks-ai) **Compare Birdeye with other alternatives:** - [Birdeye vs Fin](https://www.g2.com/compare/birdeye-vs-fin) - [Birdeye vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/birdeye-vs-gtm-studio-powered-by-zoominfo) - [Birdeye vs Podium](https://www.g2.com/compare/birdeye-vs-podium) - [Birdeye vs Tidio](https://www.g2.com/compare/birdeye-vs-tidio) - [Birdeye vs Drift](https://www.g2.com/compare/birdeye-vs-drift) - [Birdeye vs LiveChat](https://www.g2.com/compare/birdeye-vs-livechat) - [Birdeye vs Plivo](https://www.g2.com/compare/birdeye-vs-plivo) - [Birdeye vs Jotform AI Agents](https://www.g2.com/compare/birdeye-vs-jotform-ai-agents) - [Birdeye vs HighLevel](https://www.g2.com/compare/birdeye-vs-highlevel) ### 2. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,886 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Reviewers say compared to NewOaks AI, Fin is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Fin](https://www.g2.com/compare/fin-vs-newoaks-ai) **Compare Fin with other alternatives:** - [Fin vs Birdeye](https://www.g2.com/compare/birdeye-vs-fin) - [Fin vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/fin-vs-gtm-studio-powered-by-zoominfo) - [Fin vs Podium](https://www.g2.com/compare/fin-vs-podium) - [Fin vs Tidio](https://www.g2.com/compare/fin-vs-tidio) - [Fin vs Drift](https://www.g2.com/compare/drift-vs-fin) - [Fin vs LiveChat](https://www.g2.com/compare/fin-vs-livechat) - [Fin vs Plivo](https://www.g2.com/compare/fin-vs-plivo) - [Fin vs Jotform AI Agents](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Fin vs HighLevel](https://www.g2.com/compare/fin-vs-highlevel) ### 3. [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) By ZoomInfo **Average Rating:** 4.5/5 **Total Reviews:** 3,512 GTM Studio is ZoomInfo's AI-powered go-to-market canvas that unifies signals, systems, and teams in one intelligent workspace - enabling RevOps and marketing teams to launch proven plays, enrich data automatically, and activate sellers fast, with no engineering support and no ticket queues. Reviewers say compared to NewOaks AI, GTM Studio - Powered by ZoomInfo is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-newoaks-ai) **Compare GTM Studio - Powered by ZoomInfo with other alternatives:** - [GTM Studio - Powered by ZoomInfo vs Birdeye](https://www.g2.com/compare/birdeye-vs-gtm-studio-powered-by-zoominfo) - [GTM Studio - Powered by ZoomInfo vs Fin](https://www.g2.com/compare/fin-vs-gtm-studio-powered-by-zoominfo) - [GTM Studio - Powered by ZoomInfo vs Podium](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-podium) - [GTM Studio - Powered by ZoomInfo vs Tidio](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-tidio) - [GTM Studio - Powered by ZoomInfo vs Drift](https://www.g2.com/compare/drift-vs-gtm-studio-powered-by-zoominfo) - [GTM Studio - Powered by ZoomInfo vs LiveChat](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-livechat) - [GTM Studio - Powered by ZoomInfo vs Plivo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-plivo) - [GTM Studio - Powered by ZoomInfo vs Jotform AI Agents](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-jotform-ai-agents) - [GTM Studio - Powered by ZoomInfo vs HighLevel](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-highlevel) ### 4. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.5/5 **Total Reviews:** 2,107 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Reviewers say compared to NewOaks AI, Podium is: - Slower to reach roi - Easier to admin Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Podium](https://www.g2.com/compare/newoaks-ai-vs-podium) **Compare Podium with other alternatives:** - [Podium vs Birdeye](https://www.g2.com/compare/birdeye-vs-podium) - [Podium vs Fin](https://www.g2.com/compare/fin-vs-podium) - [Podium vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-podium) - [Podium vs Tidio](https://www.g2.com/compare/podium-vs-tidio) - [Podium vs Drift](https://www.g2.com/compare/drift-vs-podium) - [Podium vs LiveChat](https://www.g2.com/compare/livechat-vs-podium) - [Podium vs Plivo](https://www.g2.com/compare/plivo-vs-podium) - [Podium vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-podium) - [Podium vs HighLevel](https://www.g2.com/compare/highlevel-vs-podium) ### 5. [Tidio](https://www.g2.com/products/tidio/reviews) By Tidio **Average Rating:** 4.6/5 **Total Reviews:** 1,907 Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues. Reviewers say compared to NewOaks AI, Tidio is: - Slower to reach roi - Easier to admin Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Tidio](https://www.g2.com/compare/newoaks-ai-vs-tidio) **Compare Tidio with other alternatives:** - [Tidio vs Birdeye](https://www.g2.com/compare/birdeye-vs-tidio) - [Tidio vs Fin](https://www.g2.com/compare/fin-vs-tidio) - [Tidio vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-tidio) - [Tidio vs Podium](https://www.g2.com/compare/podium-vs-tidio) - [Tidio vs Drift](https://www.g2.com/compare/drift-vs-tidio) - [Tidio vs LiveChat](https://www.g2.com/compare/livechat-vs-tidio) - [Tidio vs Plivo](https://www.g2.com/compare/plivo-vs-tidio) - [Tidio vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Tidio vs HighLevel](https://www.g2.com/compare/highlevel-vs-tidio) ### 6. [Drift](https://www.g2.com/products/drift/reviews) By Salesloft **Average Rating:** 4.4/5 **Total Reviews:** 1,255 Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions. Reviewers say compared to NewOaks AI, Drift is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Drift](https://www.g2.com/compare/drift-vs-newoaks-ai) **Compare Drift with other alternatives:** - [Drift vs Birdeye](https://www.g2.com/compare/birdeye-vs-drift) - [Drift vs Fin](https://www.g2.com/compare/drift-vs-fin) - [Drift vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/drift-vs-gtm-studio-powered-by-zoominfo) - [Drift vs Podium](https://www.g2.com/compare/drift-vs-podium) - [Drift vs Tidio](https://www.g2.com/compare/drift-vs-tidio) - [Drift vs LiveChat](https://www.g2.com/compare/drift-vs-livechat) - [Drift vs Plivo](https://www.g2.com/compare/drift-vs-plivo) - [Drift vs Jotform AI Agents](https://www.g2.com/compare/drift-vs-jotform-ai-agents) - [Drift vs HighLevel](https://www.g2.com/compare/drift-vs-highlevel) ### 7. [LiveChat](https://www.g2.com/products/livechat/reviews) By Text **Average Rating:** 4.5/5 **Total Reviews:** 810 Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system. Reviewers say compared to NewOaks AI, LiveChat is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs LiveChat](https://www.g2.com/compare/livechat-vs-newoaks-ai) **Compare LiveChat with other alternatives:** - [LiveChat vs Birdeye](https://www.g2.com/compare/birdeye-vs-livechat) - [LiveChat vs Fin](https://www.g2.com/compare/fin-vs-livechat) - [LiveChat vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-livechat) - [LiveChat vs Podium](https://www.g2.com/compare/livechat-vs-podium) - [LiveChat vs Tidio](https://www.g2.com/compare/livechat-vs-tidio) - [LiveChat vs Drift](https://www.g2.com/compare/drift-vs-livechat) - [LiveChat vs Plivo](https://www.g2.com/compare/livechat-vs-plivo) - [LiveChat vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-livechat) - [LiveChat vs HighLevel](https://www.g2.com/compare/highlevel-vs-livechat) ### 8. [Plivo](https://www.g2.com/products/plivo/reviews) By Plivo **Average Rating:** 4.5/5 **Total Reviews:** 747 Global SMS & Voice calls for businesses of all sizes Reviewers say compared to NewOaks AI, Plivo is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Plivo](https://www.g2.com/compare/newoaks-ai-vs-plivo) **Compare Plivo with other alternatives:** - [Plivo vs Birdeye](https://www.g2.com/compare/birdeye-vs-plivo) - [Plivo vs Fin](https://www.g2.com/compare/fin-vs-plivo) - [Plivo vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-plivo) - [Plivo vs Podium](https://www.g2.com/compare/plivo-vs-podium) - [Plivo vs Tidio](https://www.g2.com/compare/plivo-vs-tidio) - [Plivo vs Drift](https://www.g2.com/compare/drift-vs-plivo) - [Plivo vs LiveChat](https://www.g2.com/compare/livechat-vs-plivo) - [Plivo vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-plivo) - [Plivo vs HighLevel](https://www.g2.com/compare/highlevel-vs-plivo) ### 9. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) By Jotform **Average Rating:** 4.5/5 **Total Reviews:** 734 Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool. Reviewers say compared to NewOaks AI, Jotform AI Agents is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs Jotform AI Agents](https://www.g2.com/compare/jotform-ai-agents-vs-newoaks-ai) **Compare Jotform AI Agents with other alternatives:** - [Jotform AI Agents vs Birdeye](https://www.g2.com/compare/birdeye-vs-jotform-ai-agents) - [Jotform AI Agents vs Fin](https://www.g2.com/compare/fin-vs-jotform-ai-agents) - [Jotform AI Agents vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-jotform-ai-agents) - [Jotform AI Agents vs Podium](https://www.g2.com/compare/jotform-ai-agents-vs-podium) - [Jotform AI Agents vs Tidio](https://www.g2.com/compare/jotform-ai-agents-vs-tidio) - [Jotform AI Agents vs Drift](https://www.g2.com/compare/drift-vs-jotform-ai-agents) - [Jotform AI Agents vs LiveChat](https://www.g2.com/compare/jotform-ai-agents-vs-livechat) - [Jotform AI Agents vs Plivo](https://www.g2.com/compare/jotform-ai-agents-vs-plivo) - [Jotform AI Agents vs HighLevel](https://www.g2.com/compare/highlevel-vs-jotform-ai-agents) ### 10. [HighLevel](https://www.g2.com/products/highlevel/reviews) By HighLevel **Average Rating:** 4.6/5 **Total Reviews:** 646 The fastest growing white-label marketing platform for digital agencies. CRM, Email, 2-way SMS, Funnel Builder, and more! Start with a 14 day free trial! Reviewers say compared to NewOaks AI, HighLevel is: - Slower to reach roi Categories in common with NewOaks AI: [Conversational Support](https://www.g2.com/categories/conversational-support), [Conversational Marketing](https://www.g2.com/categories/conversational-marketing), [Chatbots](https://www.g2.com/categories/chatbots) **Compare:** [NewOaks AI vs HighLevel](https://www.g2.com/compare/highlevel-vs-newoaks-ai) **Compare HighLevel with other alternatives:** - [HighLevel vs Birdeye](https://www.g2.com/compare/birdeye-vs-highlevel) - [HighLevel vs Fin](https://www.g2.com/compare/fin-vs-highlevel) - [HighLevel vs GTM Studio - Powered by ZoomInfo](https://www.g2.com/compare/gtm-studio-powered-by-zoominfo-vs-highlevel) - [HighLevel vs Podium](https://www.g2.com/compare/highlevel-vs-podium) - [HighLevel vs Tidio](https://www.g2.com/compare/highlevel-vs-tidio) - [HighLevel vs Drift](https://www.g2.com/compare/drift-vs-highlevel) - [HighLevel vs LiveChat](https://www.g2.com/compare/highlevel-vs-livechat) - [HighLevel vs Plivo](https://www.g2.com/compare/highlevel-vs-plivo) - [HighLevel vs Jotform AI Agents](https://www.g2.com/compare/highlevel-vs-jotform-ai-agents) ## Explore Articles - [What's the top pricing platform for software industry](https://www.g2.com/discussions/what-s-the-top-pricing-platform-for-software-industry) - [What log monitoring solution integrates best with incident response tools?](https://www.g2.com/discussions/what-log-monitoring-solution-integrates-best-with-incident-response-tools) - [Top-rated tools for certification and compliance assessments](https://www.g2.com/discussions/top-rated-tools-for-certification-and-compliance-assessments) - [Recommendations for auto dialer software](https://www.g2.com/discussions/recommendations-for-auto-dialer-software) - [Which user research app is top rated for service industry](https://www.g2.com/discussions/which-user-research-app-is-top-rated-for-service-industry) - [What EHS software would you recommend](https://www.g2.com/discussions/which-environmental-health-and-safety-ehs-software-do-you-recommend) ## Spotlight Categories - [Security Compliance Software](https://www.g2.com/categories/security-compliance) - [Live Chat Software](https://www.g2.com/categories/live-chat) - [Payroll Software](https://www.g2.com/categories/payroll)