--- title: MyOperator Reviews meta\_title: 'MyOperator Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how MyOperator works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 71 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### MyOperator Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **excellent customer support** from MyOperator, highlighting proactive assistance and thorough product explanations. [(8 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253277&qs=pros-and-cons#reviews) Users appreciate the **helpful support** and features of MyOperator, enhancing customer engagement and overall experience. [(8 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253254&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of MyOperator, making communication management straightforward and efficient for teams. [(6 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694853&qs=pros-and-cons#reviews) Users value the **easy setup** of MyOperator, appreciating a smooth onboarding experience and user-friendly interface. [(5 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694918&qs=pros-and-cons#reviews) Users appreciate the **excellent staff support** from MyOperator, receiving helpful assistance and proactive guidance from account managers. [(5 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2458403&qs=pros-and-cons#reviews) Users highlight the **missing features** in MyOperator, impacting usability and the overall user experience significantly. [(5 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694809&qs=pros-and-cons#reviews) Users face **poor customer support** with MyOperator, experiencing lack of responses and unresolved issues that hinder usability. [(5 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1957884&qs=pros-and-cons#reviews) Users express concern over **missing basic telephony features** in MyOperator, impacting overall service quality and user experience. [(4 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253365&qs=pros-and-cons#reviews) Users experience significant **integration issues** with MyOperator, leading to frustrating delays and limited support effectiveness. [(3 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1957869&qs=pros-and-cons#reviews) Users find the **poor UI design** of MyOperator outdated and clunky, negatively impacting their overall experience. [(3 mentions)](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253313&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of MyOperator ##### 1. Customer Support Users appreciate the **excellent customer support** from MyOperator, highlighting proactive assistance and thorough product explanations. [ See 8 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253277&qs=pros-and-cons#reviews) See Related User Reviews ![Kirubakaran (CRM) G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirubakaran (CRM) G.") KG Kirubakaran (CRM) G. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One IVR, WhatsApp Follow-Ups, and Instant AI Chatbot Support" What do you like about MyOperator? I like that everything is in one place - IVR, WhatsApp messages after calls, and the AI chatbot. The AI chatbot replies to customers instantly and col ![Parimal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parimal S.") PS Parimal S. Mid-Market (51-1000 emp.) 4.5/5 "Prompt, Responsive Support with Smooth Communication" What do you like about MyOperator? A complete one-stop platform for marketing solutions. The team provides good service with prompt responses and excellent support. Overall, a reliabl ##### 2. Helpful Users appreciate the **helpful support** and features of MyOperator, enhancing customer engagement and overall experience. [ See 8 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253254&qs=pros-and-cons#reviews) See Related User Reviews ![Kirubakaran (CRM) G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirubakaran (CRM) G.") KG Kirubakaran (CRM) G. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One IVR, WhatsApp Follow-Ups, and Instant AI Chatbot Support" What do you like about MyOperator? I like that everything is in one place - IVR, WhatsApp messages after calls, and the AI chatbot. The AI chatbot replies to customers instantly and col ![Parimal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parimal S.") PS Parimal S. Mid-Market (51-1000 emp.) 4.5/5 "Prompt, Responsive Support with Smooth Communication" What do you like about MyOperator? A complete one-stop platform for marketing solutions. The team provides good service with prompt responses and excellent support. Overall, a reliabl ##### 3. Ease of Use Users appreciate the **ease of use** of MyOperator, making communication management straightforward and efficient for teams. [ See 6 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694853&qs=pros-and-cons#reviews) See Related User Reviews ![Kirubakaran (CRM) G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirubakaran (CRM) G.") KG Kirubakaran (CRM) G. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One IVR, WhatsApp Follow-Ups, and Instant AI Chatbot Support" What do you like about MyOperator? I like that everything is in one place - IVR, WhatsApp messages after calls, and the AI chatbot. The AI chatbot replies to customers instantly and col ![Shikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikha G.") SG Shikha G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally Smooth Onboarding with Professional, Supportive Service" What do you like about MyOperator? The onboarding and post-onboarding experience has been extremely smooth. Abhyuday has been kind and supportive, even with the smallest requests. Very ##### 4. Easy Setup Users value the **easy setup** of MyOperator, appreciating a smooth onboarding experience and user-friendly interface. [ See 5 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694918&qs=pros-and-cons#reviews) See Related User Reviews ![Shikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikha G.") SG Shikha G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally Smooth Onboarding with Professional, Supportive Service" What do you like about MyOperator? The onboarding and post-onboarding experience has been extremely smooth. Abhyuday has been kind and supportive, even with the smallest requests. Very ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Cloud Telephony & WhatsApp Messaging Platform" What do you like about MyOperator? What I like best about MyOperator is the overall ease of use and the wide range of features it offers for cloud telephony and WhatsApp communication. ##### 5. Staff Support Users appreciate the **excellent staff support** from MyOperator, receiving helpful assistance and proactive guidance from account managers. [ See 5 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2458403&qs=pros-and-cons#reviews) See Related User Reviews ![Kirubakaran (CRM) G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirubakaran (CRM) G.") KG Kirubakaran (CRM) G. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One IVR, WhatsApp Follow-Ups, and Instant AI Chatbot Support" What do you like about MyOperator? I like that everything is in one place - IVR, WhatsApp messages after calls, and the AI chatbot. The AI chatbot replies to customers instantly and col ![Shikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikha G.") SG Shikha G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally Smooth Onboarding with Professional, Supportive Service" What do you like about MyOperator? The onboarding and post-onboarding experience has been extremely smooth. Abhyuday has been kind and supportive, even with the smallest requests. Very ### 5 Cons or Disadvantages of MyOperator ##### 1. Missing Features Users highlight the **missing features** in MyOperator, impacting usability and the overall user experience significantly. [ See 5 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1694809&qs=pros-and-cons#reviews) See Related User Reviews ![Shikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikha G.") SG Shikha G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally Smooth Onboarding with Professional, Supportive Service" What do you dislike about MyOperator? There are certain basic telephony features that are either not available with My operator or are only being treated as feedback for future product dev ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Cloud Telephony & WhatsApp Messaging Platform" What do you dislike about MyOperator? Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issu ##### 2. Poor Customer Support Users face **poor customer support** with MyOperator, experiencing lack of responses and unresolved issues that hinder usability. [ See 5 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1957884&qs=pros-and-cons#reviews) See Related User Reviews ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Cloud Telephony & WhatsApp Messaging Platform" What do you dislike about MyOperator? Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issu ![Rifah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rifah M.") RM Rifah M. Small-Business (50 or fewer emp.) 0.0/5 "Very Poor Service Quality and Completely Unresponsive Support" What do you dislike about MyOperator? My experience with MyOperator has been extremely disappointing. The voice broadcast service is unstable, unreliable, and far from what a business expe ##### 3. Missing Functionality Users express concern over **missing basic telephony features** in MyOperator, impacting overall service quality and user experience. [ See 4 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253365&qs=pros-and-cons#reviews) See Related User Reviews ![Shikha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shikha G.") SG Shikha G. Mid-Market (51-1000 emp.) 5.0/5 "Exceptionally Smooth Onboarding with Professional, Supportive Service" What do you dislike about MyOperator? There are certain basic telephony features that are either not available with My operator or are only being treated as feedback for future product dev ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Cloud Telephony & WhatsApp Messaging Platform" What do you dislike about MyOperator? Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issu ##### 4. Integration Issues Users experience significant **integration issues** with MyOperator, leading to frustrating delays and limited support effectiveness. [ See 3 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=1957869&qs=pros-and-cons#reviews) See Related User Reviews ![Parimal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parimal S.") PS Parimal S. Mid-Market (51-1000 emp.) 4.5/5 "Prompt, Responsive Support with Smooth Communication" What do you dislike about MyOperator? We initially faced some integration issues with the CRM. However, the team proactively worked on it and resolved the issues from their side. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Could be a better platform for calling Purpose and stable platform." What do you dislike about MyOperator? The major concern for not going further is support from them as there platfrom is so much buggy in which support team take 3-3 hours support session w ##### 5. Poor UI Design Users find the **poor UI design** of MyOperator outdated and clunky, negatively impacting their overall experience. [ See 3 mentions ](https://www.g2.com/products/myoperator/reviews?filters%5Bsentiment_snippet%5D=2253313&qs=pros-and-cons#reviews) See Related User Reviews ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Mid-Market (51-1000 emp.) 5.0/5 "Reliable Cloud Telephony & WhatsApp Messaging Platform" What do you dislike about MyOperator? Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issu ![Sathish V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sathish V.") SV Sathish V. Small-Business (50 or fewer emp.) 4.0/5 "It is a Reliable call tracking and communication platform, works well for me" What do you dislike about MyOperator? Nothing much maybe UI could be more modern in some sections ![Harshad H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshad H.") HH Harshad H. Small-Business (50 or fewer emp.) 7/14/2026 "Efficient Call Tracking, Needs Regional Language Support" 3.5/5 What do you like best about MyOperator? I like the system and the dashboard of MyOperator because I can easily track all the calls and get daily reports. It helps me and my team to see how the sales flow is going, which is really useful. Review collected by and hosted on G2.com. What do you dislike about MyOperator? I feel a bit challenged with not having someone who can speak the local language for account management. It would be easier to directly connect with my team in their regional language since I'm not always available. Having someone speak Malayalam or a regional language would be much better. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? I use MyOperator for my branding calling purpose and routing calls. It helps us easily track calls and view daily reports with a user-friendly dashboard, showing sales flow and improving team efficiency. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13095740/official_response/edit) We appreciate your input and will work towards providing better language support to enhance your experience with MyOperator. Validated ReviewerSource: Organic ![Rahul K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul K.") RK Rahul K. Small-Business (50 or fewer emp.) 7/28/2026 "Exceptional Service with Effortless Setup" 5/5 What do you like best about MyOperator? I find MyOperator very useful for IVR and the management system, especially when it automatically records all kinds of calls and helps us with missed calls by allowing us to connect again. This is a very good service. We've integrated it with many software tools, which works great. Using MyOperator is a plug and play kind of experience, and setting it up was very easy and straightforward. We've received the kind of service that fits our needs from it. Review collected by and hosted on G2.com. What do you dislike about MyOperator? Nothing Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? I use MyOperator for IVR services and call management. It records calls, helping us handle missed calls and quickly reconnect. It's streamlined, efficient, and resolves issues fast, which is key for my business. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13173507/official_response/edit) We are thrilled to hear that you find MyOperator's IVR and call management system useful and efficient. We are glad that the setup process was easy and straightforward for you. Thank you for integrating it with other software tools and for your kind words about our service. Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/28/2026 "Effortless Setup, Powerful Call Management" 4/5 What do you like best about MyOperator? I like using MyOperator for managing our customer service calls, especially for the call suite which is really helpful when having multiple calls. We utilize IVR numbers during calls, allowing us to effectively reach out. I appreciate the AI agent that we use for everything, as well as the backend dashboard, which is important because it gives clear visibility to the team leader and helps monitor individual team performance. I also find the front-end UI easy to use, and its initial setup was pretty easy. Review collected by and hosted on G2.com. What do you dislike about MyOperator? I think MyOperator's integration with other platforms like Salesforce could be improved. It would be great if there was an inbuilt connector to make it easy to connect multiple apps to MyOperator. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? I use MyOperator for managing customer service calls. It helps with IVR numbers for reaching out and provides clear visibility on team performance through its backend dashboard. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13173487/official_response/edit) Thank you for sharing your positive experience with MyOperator's call management features. We're glad to hear that the IVR numbers and backend dashboard are helping you effectively manage customer service calls. We understand the importance of seamless integration with other platforms and will work towards enhancing this aspect for a better user experience. Validated ReviewerIncentivizedSource: Seller invite ![Suyog P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suyog P.") SP Suyog P. Assistant manager Consumer Goods Enterprise (\> 1000 emp.) 7/20/2026 "Efficient Call Management with Easy Setup" 4.5/5 What do you like best about MyOperator? I use MyOperator for managing the call flow of my business. It makes it easy to maintain call flow records and manage this flow effectively. The platform smooths the process of routing calls to the concerned departments and provides records of calls that I might miss. Also, the initial setup of workflows is quite easy. Review collected by and hosted on G2.com. What do you dislike about MyOperator? I wish MyOperator included an auto-answer feature and provided a better way to deliver all feedback records with proper reports. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? MyOperator helps us manage call flow for the business. It makes it easy to maintain call flow records, smooths routing calls to the right department, and provides records of missed calls. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13129674/official_response/edit) We appreciate your positive review and are happy to hear that MyOperator is helping you streamline your customer care service for multiple businesses. 7/28/2026 Validated ReviewerIncentivizedSource: Seller invite ![ajab s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ajab s.") AS ajab s. Mid-Market (51-1000 emp.) 7/29/2026 "Efficient Call Monitoring with Reliable Support" 4.5/5 What do you like best about MyOperator? I use MyOperator for talent acquisition and team call quality monitoring. I like the live updates and proper support MyOperator provides. I can track records, see the number of calls, and download them for further evaluation, which is very helpful. We switched from regular calls to using MyOperator because of its data analysis facility. The initial setup was straightforward and easy. Review collected by and hosted on G2.com. What do you dislike about MyOperator? I find that sometimes others are not able to hear the operator's call, which can be frustrating. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? I use MyOperator for call data and record management, tracking call numbers, and downloading them for further evaluation with live updates and proper support. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 7/20/2026 "Reliable and User-Friendly Business Call Management" 4.5/5 What do you like best about MyOperator? MyOperator is easy to use and has made the way we handle business calls far more efficient. Features such as the IVR, call tracking, and detailed call logs help us manage customer queries smoothly, stay organised, and ensure we don’t miss any important calls. Review collected by and hosted on G2.com. What do you dislike about MyOperator? The reporting and analytics could be more detailed and customizable to better suit different business needs. At times, the portal feels a bit slow, and having more integration options with other business tools would further enhance the overall user experience. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? Before we started using MyOperator, it was difficult to track customer calls and manage follow-ups consistently. Now everything is handled in one place through the IVR, call logs, and call recordings. This has helped us respond faster, reduce missed calls, and improve overall customer support by giving us clearer visibility into call activity. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13129545/official_response/edit) Thank you for sharing your positive experience with MyOperator's user-friendly features. We understand your feedback about the reporting and analytics, as well as the integration options, and will work towards enhancing these aspects to better meet diverse business needs. 7/28/2026 Validated ReviewerIncentivizedSource: Seller invite ![Prayut Raj G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prayut Raj G.") PG Prayut Raj G. Assistant Manager - Technology Mid-Market (51-1000 emp.) 1/30/2026 "Reliable Cloud Telephony & WhatsApp Messaging Platform" 5/5 What do you like best about MyOperator? What I like best about MyOperator is the overall ease of use and the wide range of features it offers for cloud telephony and WhatsApp communication. The platform is fairly easy to implement and helps teams start using calling and messaging services without much complexity. It is something we use frequently for customer engagement and utility messaging, and it supports multiple use cases like marketing campaigns and transactional updates. Integration with existing workflows and systems is also quite smooth, which makes adoption easier. Overall, it’s a feature-rich solution that simplifies communication management effectively. Review collected by and hosted on G2.com. What do you dislike about MyOperator? Overall, the platform is useful, but there are a few areas where MyOperator could improve, especially around service quality. At times, resolving issues takes longer than expected, and certain processes don’t feel as seamless as they could be. I also think there’s room to strengthen the overall user experience and improve consistency across features, which would make the platform feel more reliable and dependable. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? MyOperator helps address the challenge of managing customer communication across multiple channels, such as calls and WhatsApp messages, from a centralized platform. It streamlines cloud telephony operations, supports messaging, and makes it easier to manage customer interactions at scale. For us, this has led to more efficient communication, less manual effort, and faster outreach to customers through automated messaging and call management features. It has also improved coordination between teams and helped us share timely updates with customers, which ultimately enhances the overall customer experience. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-12279275/official_response/edit) We're glad to hear that you find MyOperator easy to use and appreciate its wide range of features for cloud telephony and WhatsApp communication. We're constantly working to improve our service quality and user experience, and your feedback is valuable in this process. Current UserValidated ReviewerSource: Organic ![Yogesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yogesh S.") YS Yogesh S. Loyalty Manager Enterprise (\> 1000 emp.) 7/21/2026 "All-in-One Platform for Call Flow Visibility, Agent Tracking, and Fast WhatsApp Replies" 4/5 What do you like best about MyOperator? On a single platform, I can view the current call flow, track agent performance, and reply to members instantly via WhatsApp or text messages. Review collected by and hosted on G2.com. What do you dislike about MyOperator? There are so many option and each option leads to other options sometimes i get confused Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? As i mentioned before i have 6 team members few do inbound call few do chat its easy for me to track everything easily Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13135229/official_response/edit) Thank you for sharing your experience. We understand that the multiple options can be overwhelming at times, and we are continuously working to improve the user experience. Current UserValidated ReviewerIncentivizedSource: Seller invite VB Veerendra B. CTO Small-Business (50 or fewer emp.) 7/21/2026 "Great Web Calling, WhatsApp API, and Helpful Call Recording" 5/5 What do you like best about MyOperator? web call and whatsapp api are good, and call recording feature is very helpful for feedback and training Review collected by and hosted on G2.com. What do you dislike about MyOperator? user interface could be little better, need miscall alert in dialer app only(need to display customer number not DID number). opening everytime myoperator is tedious nad time consuming Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? it helped us monitor our outgoing calls, and recordings were helpful for feedback and training purpose Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13134053/official_response/edit) We're pleased to hear that MyOperator has helped you monitor outgoing calls and provided helpful recordings for feedback and training purposes. Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/20/2026 "Efficient Cloud Calling, Occasional Network Glitches" 4/5 What do you like best about MyOperator? I like using MyOperator as a cloud calling system for my organization. It's particularly handy for keeping track of all inbound calls and seamlessly transferring calls between team members. The dashboard is easy to use and it allows us to download reports effortlessly. I also appreciate the call recording option, which records the calls so we can listen to conversations whenever necessary. Additionally, it provides us with useful information such as caller locations. The initial setup was smooth as well. Review collected by and hosted on G2.com. What do you dislike about MyOperator? I find the call network is abrupt at times and I also experience clarity issues. Review collected by and hosted on G2.com. What problems is MyOperator solving and how is that benefiting you? I use MyOperator to track inbound calls and transfer them seamlessly within the team. The dashboard is easy to use and lets us download reports easily. The call recording feature allows us to listen to conversations whenever necessary. Review collected by and hosted on G2.com. Show More Response from Simran Tandon of MyOperator [Editedit](https://www.g2.com/survey_responses/myoperator-review-13129745/official_response/edit) We appreciate your feedback on the benefits of using MyOperator for tracking inbound calls, transferring them seamlessly, and utilizing the call recording feature. We apologize for the inconvenience caused by the occasional network glitches and clarity issues. Our team is dedicated to resolving these issues to enhance the overall user experience. 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