# Are there event registration tools that are PCI-compliant and handle payment data securely enough for a company with strict security requirements?

Most platforms say the right things about security on their marketing pages, but teams at companies with actual compliance requirements need to know specifics: Is payment data passing through the platform, or is it tokenized and handled directly by a payment processor? What does PCI compliance actually mean for the tool's architecture? And what happens to attendee data after the event closes?

This tends to be the question that gets asked late in the procurement process, often after a security team or legal team reviews the vendor questionnaire and sends it back with red marks.

Across event registration and ticketing software reviews, security-related signals show up in a few different ways:

Jotform: Jotform's product description explicitly references 256-bit SSL encryption, HIPAA compliance options, CAPTCHA, form access controls, and audit logs. Reviewers in healthcare and financial services are both prominent in the review base, which suggests the security features are being validated in practice, not just in documentation. The Salesforce integration is described by one reviewer as managing sensitive client data through the full onboarding flow.
Cvent Event Marketing & Management: Enterprise reviewers in financial services, insurance, and pharma make up a meaningful share of the Cvent review base. The platform's CRM integration and data handling infrastructure are described specifically by compliance-aware organizations as part of why they chose and stayed with it.
Eventbrite: Positioned as a trusted, well-known platform that reviewers describe as a recognized and established ticketing site. Payment processing goes through Eventbrite's own systems, which reviewers in more regulated industries sometimes note as a reason to evaluate data handling terms carefully before selecting it.
RegFox: RegFox uses Webconnex as its payment infrastructure. Reviewers working in higher education, nonprofits, and government-adjacent organizations describe using it for registration events that include payment without flagging compliance concerns, though organizations with strict security reviews should verify PCI scope directly with the vendor.

For teams with real compliance requirements, the vendor questionnaire conversation tends to be more informative than the marketing page. It's also worth clarifying whether your security review is focused on payment data, attendee PII, or both, since some platforms handle those very differently.

What specific compliance requirements are you trying to satisfy, and has a vendor's security documentation ever been the deciding factor in which platform you chose?

##### Post Metadata - Posted at: 26 days ago - Author title: SEO Content Specialist - Net upvotes: 1 ## Comments ### Comment 1 Great question you raise: is payment data passing through the platform, or tokenized and handled by the processor, since that defines the whole PCI scope? Your point about splitting payment data from attendee PII is on point, too. Plenty of tools handle those very differently. The vendor questionnaire tells you far more here than any marketing page, and it's better asked early than after a security review sends it back. ##### Comment Metadata - Posted at: 19 days ago - Author title: Marketing ## Related discussions - [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team) - Posted at: about 13 years ago - Comments: 6 - [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section) - Posted at: about 13 years ago - Comments: 0 - [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm) - Posted at: about 13 years ago - Comments: 4