My PT Hub Reviews & Product Details

My PT Hub is the all-in-one software and app trusted by 200,000+ personal trainers, fitness coaches and nutritionists to successfully manage and grow their fitness businesses. Built by coaches, for coaches, My PT Hub boasts 15+ powerful features designed to save you valuable time, track & engage your clients and grow your coaching business, all in one place. Most-loved features include: AI workout builder and program delivery, nutrition planner and tracking, automated client check-ins, white label app, custom in-app branding, habit coaching, calendar bookings, secure payment processing, wearable integrations, scheduled messaging and much more. The best part? Add unlimited clients, at no extra cost! Simplify, streamline and scale your fitness business today, with My PT Hub. Sign up now for your 30-day free trial (no card details required).

Seller

My PT Hub

Discussions

My PT Hub Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Hannah Lydford

Pricing

Pricing provided by My PT Hub.

Starter

Starting at $22.50

Per Month

Premium

Starting at $52.00

Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 162 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

G2 reviews are authentic and verified.

Here's how.

Ranique M.

Small-Business (50 or fewer emp.)

6/11/2020

"Best App"

5/5

What do you like best about My PT Hub?

I like the sleek look and the ease of branding the app to fit your needs. I also like the way you can create a scheduler and talk to your clients inside the chat. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The only thing that I dislike about my PThub would be not having a drag and drop feature in the scheduler. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

The best app?! I love to hear that! I can assure you it will only get better...

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/23/2020

"Excellent Database"

5/5

What do you like best about My PT Hub?

The overall layout of this app is easy to use and easy to understand for clients. The database is vast with various exercises included. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

I only wish that the client could only view the program assigned to them, not all of the workouts. Gets a tad confusing for them when they enter the workout tab. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

You can have assign one program to the client, then have it automatically go onto the next program, so they only see one at a time which may be a great way of doing it 😊

If you need any help with this, pop an email to support@mypthub.net and we can give you a few different options.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/2/2020

"An easy sell"

5/5

What do you like best about My PT Hub?

How easy it was to figure out and get started with absolutely no direction. Other than searching for "Apps to manage online PT clients" I hadn't previously interacted with a platform like this one. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

There are some features that I would like more customized into the style of my own personal workflow. I haven't even remotely used this app to its full potential yet. More data storage on the client's nutrition log. Let them be able to go back and edit past logs in some kind of user-friendly calendar format. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

Thank you for your review!

We love that you have found it easy to figure out and navigate, we want to make this as easy for both trainers and clients to use as possible.

If there is anything we can ever help you with, do get in touch with our brilliant support team.

Beth J.

Small-Business (50 or fewer emp.)

5/11/2020

"Love it!"

5/5

What do you like best about My PT Hub?

I love how easy it is to use, it’s a game changer for me! Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The only downside is that I sometimes get frozen a little bit. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

We love that it is easy to use for you, Beth!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

7/16/2020

"Beautiful but buggy"

2/5

What do you like best about My PT Hub?

Nice interface. Nice graphics. Competitive price. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It has a lot of annoying bugs. Duplicate exercises makes it very difficult to track history of a given exercise - it has been like this since I started using this app, 3+ years ago. I haven’t still managed to use the program feature properly - buggy tracking of activities. Insufficient Suport documentation - a lot of it referes to the old versions of the software. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

I am very sorry to hear you had some issues with the software, I hope now using the new mypthub it will run seamlessly for you!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Philip R.

Small-Business (50 or fewer emp.)

5/29/2020

"Probably the best customer service I have ever received. Extremely helpful team, cannot fault it."

5/5

What do you like best about My PT Hub?

The platform is very easy to get used to so you can get up and running quickly Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

The nutrition templates are lacking in my opinion, there is just 1 day of each nutrition plan, a week would be great! Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

It is amazing to hear our team has helped you and they will continue to do so whenever you need it!

Nutrition is done on a day by day basis, however, you can always assign more than one plan to your client or even put them in a program 😊

Adriana T.

Small-Business (50 or fewer emp.)

6/11/2020

"All-Inclusive"

4.5/5

What do you like best about My PT Hub?

Can send both nutrition and training; most apps only offer one of each. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

Can't modify client programs in real time, after they've already been assigned. Review collected by and hosted on G2.com.

Recommendations to others considering My PT Hub:

Definitely do the trial. I started making money taking clients right away. Build systems as you go, and then you'll have them ready for the next person. Review collected by and hosted on G2.com.

What problems is My PT Hub solving and how is that benefiting you?

How to streamline clients and get education out there. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

All-inclusive is exactly what we want for trainers!

If you go into a clients profile, you can edit the client's program for them 😊

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.

Jay K.

Online Personal Trainer

Small-Business (50 or fewer emp.)

6/4/2020

"So far so good. The browser use is wonderful and the app is catching up."

4/5

What do you like best about My PT Hub?

Ease of transfer for programs to clients Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

the app tends to crash. I prefer the web browser. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

Thanks for the review, Jay!

If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.

Chidiebere C.

Small-Business (50 or fewer emp.)

2/21/2020

"My PT hub is great!"

4/5

What do you like best about My PT Hub?

I love the automated training programs. Versatility, looks, Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

It is pretty laggy, buggy at times. Especially when creating new packages. Sometimes it loads forever and I have to refresh the page. Long wait times for help is also another thing. I want quick response times in the chat box. Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

Thank you for your review, great to hear you think mypthub is great!

You can get our support team on live chat, which you will get an instant response which can be found on our website. If you are ever having any issues, please do pop an email to support@mypthub.net and we will get these sorted for you ASAP.

Jana S.

Marketing Executive

Small-Business (50 or fewer emp.)

5/12/2020

"I already recommended this platform to a few people."

5/5

What do you like best about My PT Hub?

I have tried 2 different platforms and compared it to other platforms and this one has the best price-quality. I also love the fact that they reply super quickly to questions and they are always ready to help. Review collected by and hosted on G2.com.

What do you dislike about My PT Hub?

There are still a few bugs and short comings but they are always open to feedback Review collected by and hosted on G2.com.

Response from Ryan Hallett of My PT Hub

edit

It is great to hear that our support team has been helpful with you, we do everything we can to help our trainers! As always if you ever have any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help.