Now its very easy for the Jira users to create the multilevel select feilds and integrate it with the Jira Board so whenever users generate the ticket they can select the value from the cascading multilevel select fields for easier way to identify the issue.
Users can impement this multi select with their helpdesk and customer support team so whenever they raise a issue highlighted by users they can select it while raising the ticket so the executive does not have to write the detailed information in the ticket description. Multilevel select can also describe the issue very easily.
As we already integrated our Jira board with EasyBI to create the reports for user stories and task assigned to team members so we can use these multilevel select fileds in EasyBI as well. Review collected by and hosted on G2.com.
sometimes its difficult to communicate to support executive to select the fileds while raising the tickets but sometimes they skip. So the user education is important because these fileds are optional in nature so can be skipped while raing the tickets. Review collected by and hosted on G2.com.
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Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
