--- title: monday CRM Reviews meta\_title: 'monday CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1505 reviews by the users' company size, role or industry to find out how monday CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1505 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # monday CRM Reviews & Product Details Visit Website The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations * * * Product Website monday CRM Seller [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) Discussions [monday CRM Community](https://www.g2.com/products/monday-crm/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Traditional) Solution Type All-in-One Overview by Sapphire Pearl Stein Show More ## Pricing Pricing provided by monday CRM. ### Basic $12.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-crm/pricing) ## monday CRM Integrations (81) What do users say about integrations? 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NS Nick S. Marketing Consultant Marketing and Advertising Small-Business (50 or fewer emp.) 7/2/2026 "Great AI Deal Reports and Customization, but Heavy on PC Memory" 3/5 What do you like best about monday CRM? Ai automation tool will help to create a report about all your deals in a few minutes. no need to export and upload to any external AI tools. Monday is ease to customize, nice UI design Review collected by and hosted on G2.com. What do you dislike about monday CRM? Monday consumes a lot of PC memory and it slows down your browser. I don't have smooth experience with my usual laptop Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? It helps us to keep all deals and tasks in one place between all departments. u can connect it to MS teams or telegram to get updates in real time . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/30/2026 "Intuitive CRM with a Few Navigation Hiccups" 4/5 What do you like best about monday CRM? I like how intuitive monday CRM is, especially for team members who aren't very familiar with computers or programs like Excel. It's more intuitive for them to use. I quite like the AI builder and have been having fun using it. The AI builder makes it much easier for me to sort and view reports in a nice, clear, and readable way, helping to filter out noise. For the team, it's also great because they can just drag and drop items and it keeps one source of truth. Review collected by and hosted on G2.com. What do you dislike about monday CRM? I'm used to other programs like Excel and SharePoint, which have more shortcut keys and tabs for navigation. I feel monday CRM could be improved with more shortcut keys, as it would be more useful for navigating around, particularly for myself. There's a bit of a steep learning curve to get it to work the way I want. Additionally, when you click on a box, it doesn't allow for easy navigation like pressing enter or intuitively moving to the next box. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? monday CRM helps us in establishing focus during downtimes and improving our tender completion. Its AI builder simplifies report sorting and filtering, while its intuitive interface benefits the team, especially those not adept with computers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/29/2026 "Streamlined Tracking with Intuitive Automation" 5/5 What do you like best about monday CRM? I like being able to track the progress of our clients' jobs and knowing where each stage is at on monday CRM. I enjoy being able to email directly to our clients from the platform. I really enjoy the whole program, especially because it helps me keep everything in one spot with all the different boards for tracking jobs and costs, avoiding the hassle of multiple spreadsheets. I love the automation features, especially when updating a status, as it can automatically notify team members or move tasks to another group, which is very convenient. I also appreciate how easy and accessible it is to use monday CRM, which doesn't require you to be the smartest in the room to navigate it, making it really great. Review collected by and hosted on G2.com. What do you dislike about monday CRM? It would be great if the tracking of the emails can be tracked even when emailing from Outlook directly and not just monday.com, given that the email addresses are already recorded in monday CRM. It would be great if we could track when they've seen an email even if it's sent from outside the system. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I use monday CRM to track client job progress and email communication, reducing confusion and consolidating tasks in one place, unlike handling multiple spreadsheets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/29/2026 "Highly Customizable, Perfect for Data Analysis" 5/5 What do you like best about monday CRM? I like most about monday CRM is the ability to customize it according to my needs and apply automated functions to improve the efficiency of day-to-day tasks. I also like creating dashboards to get quicker insights. The option to customize the dashboards and organize the data according to my needs, along with real-time updates that are easy to monitor as needed, is particularly valuable. Additionally, the setup process was straightforward and quick, allowing us to import our data easily. I also appreciate having all data in one place, making it accessible for everyone and improving visibility across the team. Overall, monday CRM helps reduce manual work and supports informed decision-making through trends and reports. Review collected by and hosted on G2.com. What do you dislike about monday CRM? At the moment there is nothing I dont like about Monday CRM as it meets all my needs. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I use monday CRM to log and analyze data in one place, making it accessible to everyone. It reduces manual work, improves team visibility, and supports decision-making with trends and reports. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Shannon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon B.") SB Shannon B. Associate Account Executive Small-Business (50 or fewer emp.) 7/13/2026 "Custom Boards and Role Assignments That Keep Work Organized" 5/5 What do you like best about monday CRM? I like that you can assign roles to each assignment. I also like that you can create your own board, so you can focus on what you need to do and then view each timeline on its own. Review collected by and hosted on G2.com. What do you dislike about monday CRM? There are some loading issues at times and I wish it was easier to archive some timelines. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? Monday is solving organization, having everything in one place and creating one place to see when everything is due. I also think it easier to make templated timelines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/29/2026 "Intuitive, Customizable, and Time-Saving CRM with Minor Messaging Bug" 4.5/5 What do you like best about monday CRM? I think monday CRM is visually very easy to use and very user-friendly. It's so intuitive that even a high school student could get the hang of it after a few minutes. I like that you can customize and build it however you like, and there are lots of ways to complete different tasks. The automations are incredible and save a lot of manual time in terms of putting everything in. I really like that there are many features that are customizable according to the sector, whether it's tech, finance, accounting, construction, or health care. It's all based on how you want to create it for the features and uses that you need. Review collected by and hosted on G2.com. What do you dislike about monday CRM? I find it a bit irritating that when creating a new email, I have to delete everything to change the template, instead of simply having the new template replace the existing content. This process is a bit time-consuming as I have to select and delete the entire body of the message before inserting a new template. It would be better if I could just click on a template and have it instantly replace the current one, which would save valuable time. Also, the messaging feature is a bit buggy, which affects the overall experience. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? I use monday CRM to track contacts, organize outbound messaging, maintain pipeline organization, and facilitate transparent workflows. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite NN Nicole N. Account Director Small-Business (50 or fewer emp.) 8/1/2026 "monday CRM: Help Manage $30M+ in Fleet Deals without Losing Track of Production" 5/5 What do you like best about monday CRM? I manage national fleet accounts & a dealer group for an auto manufacturing company. monday CRM allows me to see the entire deal + production in one central location. Review collected by and hosted on G2.com. What do you dislike about monday CRM? Ever since I joined my current MV manufacturing company in 2022, I have never experienced issues in monday CRM. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? We used to get lost in long sales cycle prior to monday CRM - Automations push deals to the right prospects in the right time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KW Keegan W. Partner Program Specialist Mid-Market (51-1000 emp.) 8/2/2026 "monday CRM Eliminated Channel Conflicts and Proved Partner Program ROI" 5/5 What do you like best about monday CRM? We work with resellers, ISVs and consulting partners across the globe. I like monday CRM because it completely stopped channel conflicts on deals through the deal registration board. I am able to prove our program ROI to the leadership by showing data in my dashboard such as MDF ROI and % revenue from the partners. Review collected by and hosted on G2.com. What do you dislike about monday CRM? I have nothing that I dislike at the moment about monday CRM - it has been the real deal for partner communication ever since 2021 when I joined my current Comp Software organization. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? monday CRM increase partner sourced revenue via clear deal registration 50% partner pipeline increase in YoY with the same team size. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Marie Laure D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marie Laure D.") MD Marie Laure D. Sales and Product Manager Mid-Market (51-1000 emp.) 7/15/2026 "Easy to use, ideal for customer tracking" 5/5 What do you like best about monday CRM? I love the ease of use of monday CRM, it's very practical for not forgetting anything and keeping track of my appointments. I use the client database to record my clients and then the sales activity to track my appointments. I find the software very easy to use. Review collected by and hosted on G2.com. What do you dislike about monday CRM? I would like to receive a list of clients I need to call back every morning. It would be convenient to receive by email the work that needs to be done rather than having to look for the information myself. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? monday CRM is very practical for not forgetting anything and keeping track of my appointments. However, I would like to receive an email reminder every morning of the clients I need to call back, rather than searching for the information myself. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Small-Business (50 or fewer emp.) 8/2/2026 "Powerful Board Linking and Automation for Effortless Email Marketing" 4/5 What do you like best about monday CRM? I really value the ability to link boards together and automate processes. The mass email marketing option is also very helpful for the business. Review collected by and hosted on G2.com. What do you dislike about monday CRM? One issue I’ve noticed is that the system lets you create duplicate contacts or companies. It doesn’t seem to recognise when an entry is a duplicate, and it doesn’t warn you or prompt you with options to handle it. Review collected by and hosted on G2.com. What problems is monday CRM solving and how is that benefiting you? We keep all our contacts and companies in one place, including leads, opportunities, and communications. The system’s functionality lets us customise and refine boards and columns so they match exactly what we need and will actually use, which makes our workflows easier and more accurate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about monday CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about monday CRM ](https://www.g2.com/products/monday-crm/discussions/new) A8 aff2eea9004445fd0888fbb456740065d17853fd 806f1939b2c604db133d0794007b002935a15159 • Last activity 5 months ago Can I use Monday.com to set-up an online application or a questionnaire for my external clients? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) ![Bhoomika P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhoomika P.") BP Bhoomika Pawar • Last activity 8 months ago test - monday 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/test-monday) [ View all Discussions ](https://www.g2.com/products/monday-crm/discuss) ## Pricing Options Pricing provided by monday CRM. ### Basic $12.00 Per Month ### Standard $17.00 Per Month ### Pro $28.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/monday-crm/pricing) monday CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,906) [ Compare Now ](https://www.g2.com/compare/hubspot-sales-hub-vs-monday-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,873) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-monday-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image") Zoho 4.1/5(2,948) [ Compare Now ](https://www.g2.com/compare/zoho-crm-vs-monday-crm) ##### ##### monday CRM Features Platform Customization Workflow Capability User, Role, and Access Management Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Lead Management Customer Support Case Management [ View More Features ](https://www.g2.com/products/monday-crm/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Pipedrive](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ View All Alternatives ](https://www.g2.com/products/monday-crm/competitors/alternatives) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management) ##### Explore More [What engineering document management tools provide full regulatory traceability for AS9100 and ISO compliance so aerospace and medical teams can pass audits without a documentation scramble?](https://www.g2.com/discussions/what-engineering-document-management-tools-provide-full-regulatory-traceability-for-as9100-and-iso-compliance-so-aerospace-and-medical-teams-can-pass-audits-without-a-documentation-scramble)[Which financial audit software prevents missed control testing deadlines through automated task management and escalation?](https://www.g2.com/discussions/which-financial-audit-software-prevents-missed-control-testing-deadlines-through-automated-task-management-and-escalation%20)[Are there event registration tools that are PCI-compliant and handle payment data securely enough for a company with strict security requirements?](https://www.g2.com/discussions/are-there-event-registration-tools-that-are-pci-compliant-and-handle-payment-data-securely-enough-for-a-company-with-strict-security-requirements) [Which portal integrates with accounting and billing systems?](https://www.g2.com/discussions/which-portal-integrates-with-accounting-and-billing-systems)[What cloud directory services automate user onboarding and offboarding so IT is not manually provisioning accounts every time someone joins or leaves?](https://www.g2.com/discussions/what-cloud-directory-services-automate-user-onboarding-and-offboarding-so-it-is-not-manually-provisioning-accounts-every-time-someone-joins-or-leaves)[Pros and Cons Details](https://www.g2.com/products/monday-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)