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Molecule Demo - Morning Report
Molecule produces rich, insightful custom reporting—with your input as to what it should contain. View it on-screen, have it e-mailed, or automatically generate fine-grained tabular reports suitable for your users or customers. Then go home early.
Molecule Demo - Hourly Power
With Molecule, we work with you to set up custom reporting so you can see your portfolio in any way you would like. Here is an example of a power book that we have broken down to view on an hourly basis. A dashboard below allows for a quick overview to see which ISO has the most volume an...
Molecule Demo - REC Position
With Molecule, we work with you to set up custom reporting so you can see your portfolio in any way you would like. Here is an example of a REC position report that shows a table with detail about each REC owned, including vintage, ISO, and class. With the dashboard below, you get an overview of ...
Molecule Demo - Trade Screen
With Molecule, your trades flow in instantly, through our built-in ICE, CME, Nodal Exchange, Trayport, and ISO connectors. Trading elsewhere? Use our spreadsheet upload, our API, or even better—our natural language recognition for OTC trades.
Molecule Demo - VaR
Embedded in Molecule is a blistering-fast Monte Carlo simulation engine that re-calculates your VaR (portfolio and component) in no time, every time your position changes. We set it up once, and it works day after day. Molecule also provides an independently-calculated delta-gamma VaR and diagnos...
Molecule Demo - Pwr Forecast VS Position
With Molecule, we work with you to set up custom reporting so you can see your portfolio in any way you would like. This report shows some type of power generation that we have imported into your portfolio in Molecule using our Assets feature. We then take the hedges your team has made and displa...
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Molecule Reviews (18)

Reviews

Molecule Reviews (18)

4.2
18 reviews

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Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"Molecule - Better than Ion and great potential"
What do you like best about Molecule?

The ease of use is excellent. The views are customizable in a simple process and data retrieval isn't bogged down. The support team is accessible and invested in helping users get the most from the system. I appreciate the timely responses. Implementation was straight forward and well supported. As a frequent user, I appreciate being able to use Molecule with ease. Integration was also well supported. Review collected by and hosted on G2.com.

What do you dislike about Molecule?

The lack of breadth of subject matter expert experience from the support team / developers is evident. While traders needs are readily visible and addressed, the middle and back office needs are resolved in a clunky manner. It would be great to see the team rounded out to include those groups. Review collected by and hosted on G2.com.

Response from Alex Chandy of Molecule

Thank you for the time you spent to send us this valuable feedback. We especially appreciate the call out of the areas that you find Molecule to excel at doing.

With regards to the breadth of subject matter knowledge across the different customer functions that use an C/ETRM platform, this is a challenge that we are addressing. We constantly balance staff capability development across product knowledge (efficiency and quality of support), customer domain knowledge (time to triage) and technical knowledge (translate customer needs). This is a work in progress and sometimes made more challenging as the as there is more variation in customer process (and thus needs) in risk, compliance and back office functions. That said, your feedback has been noted and provides us with data on areas for focus.

Thank you for being a valued customer of Molecule.

Verified User in Oil & Energy
UO
Enterprise (> 1000 emp.)
"New to ETRM"
What do you like best about Molecule?

The user interface is intuitive and the customer support is excellent. The system is very accomodating of our needs. Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Molecule is the first ETRM I have experience with, and so far I have no complaints. Review collected by and hosted on G2.com.

Response from Alex Chandy of Molecule

Thank you for the great review. We're thrilled to hear that you have found Molecule to be a great enabler for your role.

Verified User in Airlines/Aviation
UA
Enterprise (> 1000 emp.)
"Efficient process improvement"
What do you like best about Molecule?

I like that I can query transaction data into Excel via PowerQuery which assists my monthly financial reporting responsibilities. Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Sometimes my emails are not replied to despite Moelcule touting customer service. Review collected by and hosted on G2.com.

Response from Alex Chandy of Molecule

Thank you for the feedback and the 4 star rating. Regarding your experience with our support desk, we monitor our service levels constantly and so your feedback is extremely valuable. Our response time goal is within 3 hours of receiving an email during support hours. We currently average 96 minutes for response times for all support emails. And our support desk is manned from 6am to 6pm in both US and EU Central Time. Emails received after hours and prioritized for first response the next business day.

I am sorry to hear there were occasions where your emails were not addressed promptly. Our team does a review of performance times for the previous week every Monday. Assuming your emails where sent during working hours and not on the weekend, I would like to understand the details when your emails were left unaddressed. You can reach me directy at "alex" at "molecule dot io"

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Good product, helpful staff, some bugs need to worked out"
What do you like best about Molecule?

Helpful staff, good product. I like the gui and the API capabilities in python Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Unexpected bugs. Many features dont work as intended or introduce bugs (like fees, expiry date, etc)

For basic features it works pretty well though. Review collected by and hosted on G2.com.

Response from Alex Chandy of Molecule

Thank you for the feedback, ratings and your compliment of the support staff. At Molecule, we strive to give our customers a first class experience with our product. As a vendor in the C/ETRM space, we believe that a significant part of the customer experience is created with our services, something that this space is singled out out as lacking, in industry surveys. There is little charm in having a grand hotel building if the rooms are shabby and the staff indifferent.

As for feature depth, this is a key driver for a customer requests. Features exist in a continuum. They are never "done, done", but always being enhanced and tuned for better performance and usability. Our Support Desk Manager meets with Engineering leads and Product Managers weekly to discuss all customer requests and customer discovered errors every Friday. This process ensures that customer issues are assigned the right priority and urgency in the development cycle.

Molecule runs a continuous development and integration process, which means that our Product Managers are always working on customer feedback and designing upgrades. This year, we have spent approximately 60% of our engineering budget on enhancement story points that came directly from customers such as yourself. On average we execute two code releases a month. So a customer request can be released into production quickly. We love demanding customers, as they make the product better.

Thank you for being a Molecule Customer.

Verified User in Oil & Energy
UO
Small-Business (50 or fewer emp.)
"Reliable/Fast/Responsive"
What do you like best about Molecule?

1. Responsiveness to inquiries or operating issues

2. Ease of use & the ability to save various data queries/formats

3. Flexibility in Problem Solving Review collected by and hosted on G2.com.

What do you dislike about Molecule?

No major issues of note.

Smaller items: 1) company-wide (ours) access to select (individual) queries and saved items can create issues. Review collected by and hosted on G2.com.

Krist D.
KD
Trader
Mid-Market (51-1000 emp.)
"Pretty user friendly interface and great service"
What do you like best about Molecule?

Deal entry - if you already have the product code, it is relatively easy to enter it. it only takes a few clicks.

The interface - overall the interface is very intuative and userfriendly

Support - they are very quick to reply and address any issues Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Sometimes it miscalculates the mwh on a trade and it can be misleading. For example, when entering a peak product in PJM its 5x16 ... the software was calculating it at 7x16 and therefore the total mwh was wrong.

Wish there were more filtering options ... for example, by hub ? like PJM west or PJM AD

Wish it was easier to do bulk uploads, for example: sometimes I would get an error just because the word wasnt capitalized Review collected by and hosted on G2.com.

LK
Pricing and Risk Analyst
Enterprise (> 1000 emp.)
"Great ETRM"
What do you like best about Molecule?

Easy of use and availability of information Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Some products are not calculated correctly Review collected by and hosted on G2.com.

Patrick M.
PM
Director of Operations
Small-Business (50 or fewer emp.)
"Great ERM company that constantly adds value."
What do you like best about Molecule?

Molecule is very attentive to our needs and making the appropriate changes when requested. They are able to customize their system to our company's needs. Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Early on, there were speed issues that posed problems, but these were corrected over time. This was our most pressing need, but it was addressed and remedied. Review collected by and hosted on G2.com.

RS
R
Mid-Market (51-1000 emp.)
"For front office and customer service, molecule hits on all the marks."
What do you like best about Molecule?

Ease of using, view and search functions. Outstanding customer service. Review collected by and hosted on G2.com.

What do you dislike about Molecule?

When manuall entering a deal, The lag of seaching for the deal type to get started. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Small-Business (50 or fewer emp.)
"Excellent and fast support"
What do you like best about Molecule?

Knowledgeable stuff of their own product as well as our firms needs Review collected by and hosted on G2.com.

What do you dislike about Molecule?

Typical with any cloud solution, you don't get priority speeds as if it were hosted on a private server. Review collected by and hosted on G2.com.

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