MoeGo Features
Business Management (16)
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Appointment Scheduling
Allows staff to create appointments or users to schedule online. at their own convenience. Also provides calendar functionality to color-code and organize appointments.
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Pet Records
Provides basic CRM functionality by creating records for each pet and owner with relevant biographical, medical, and payment information. Also tracks grooming history and staff notes.
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Staff Scheduling
Manages daily groomer schedules and availability for efficient client scheduling.
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Inventory and Retail Sales
Tracks product inventory and supports retail sales via POS.
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Document Management
Generates and stores completed invoices, waivers, service agreements, and intake forms.
Recurring Appointments
Schedule repeating appointments based on a duration of time
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Vaccine Management
Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
Staff Management
Schedule shifts for staff/employees, track hours worked, and manage staff payroll
Inventory Management
Track and manage inventory levels to maintain proper supply
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Wait List Management
Record, update and manage waiting lists
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Reputation Management
Monitor and manage customers' perceptions about a business, product, or service
Marketing and Communications (4)
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Customer Feedback
Prompts pet owners to leave reviews or feedback via email or SMS.
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Reminders
Automates appointment reminders and confirmations for both scheduled and canceled appointments.
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Loyalty Programs
Allows special promotions to be offered to specific customers, and tracks rewards points and discounts as part of loyalty programs.
Email Reminders
Reminders sent via email
Financial Management (2)
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Accounting
Supports financial accounting for monthly reporting and reconciliation, either natively or via integration.
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Payroll and Commissions
Supports employee payroll tasks and tracking commissions for each individual groomer.
Additional Functionality (90)
Employee Time Clock
Tracks the time an employee has worked
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Pet Grooming
For pet grooming businesses
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Customer History
Access previous interactions or concerns to maintain customer relationships
Service Catalog
Database containing accurate and up-to-date information on all operational services
Electronic Forms
Digital forms that are shared and accessed online
Customizable Branding
Add customized logos and colors to align with company branding
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Electronic Payments
Electronically collect payments for goods or services
Real-Time Reporting
Active reporting of data and metrics
Email Marketing
Create and send email blasts/campaigns
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Online Booking
Book meetings and appointments through a website or digital platform
Credit Card Processing
Accept and process credit card transactions
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Sales Reports
Reports specific to sales analysis for trends and strategies
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Grooming
Mobile pet grooming business that can work from different locations
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Pet Birthday Tracking
Saves and tracks pet birthdays
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Multi-Location
Manage and support multiple locations
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
SMS Messaging
Send messages via SMS
Vaccine Management
Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
Employee Time Clock
Tracks the time an employee has worked
Customer Management
Store and organize information about customers and previous interactions
Task Scheduling
Track and manage the scheduling of tasks
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Activity Tracking
Track and document all activities across devices, networks, and other systems
Client Management
Manage contact details and communication with clients
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Pet Birthday Tracking
Saves and tracks pet birthdays
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
SMS Messaging
Send messages via SMS
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Credit Card Management
Financial system that helps create and manage physical/digital credit cards and track transaction activities
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Payment Processing
Accept, record, and reconcile financial transactions
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Customer History
Access previous interactions or concerns to maintain customer relationships
Document Storage
Store and organize documents in a centralized system
Receipt Management
Upload, track, and submit receipts in a central database
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Credit Card Processing
Accept and process credit card transactions
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Photo Management
API
Application programming interface that allows for integration with other systems/databases
Customer Service Management
Manage relationships with customers and address customer concerns
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Records Management
Ability to record, store, update, and retrieve information
Pet Grooming
For pet grooming businesses
Email Reminders
Reminders sent via email
Multi-Location
Manage and support multiple locations
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Customization
Create labels for products that contain required information such as colors, sizes, dates, etc.
Customer Accounts
Record customer information, purchase history, and other notes
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Personalization
Adjust communications based on previous interactions or personal preferences
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Booking Management
Create, update, and manage bookings, itineraries, and reservations
Electronic Signature
Digitally sign online documents
Mobile Access
Access software remotely via mobile devices
Automatic Backup
Data is backed up automatically to prevent data loss
Electronic Payments
Electronically collect payments for goods or services
Task Management
Create, manage and track all task activities and progression
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Online Booking
Book meetings and appointments through a website or digital platform
Recurring Tasks
Set the frequency of a task's occurrence
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Animal Database
A repository of information about animals in an organization's care
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Event Calendar
A list of events with their respective dates
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Scheduling
Plan availability and assign specific time slots for tasks and resources
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
SMS Reminders
Reminders sent via SMS/text message
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges




