I've been using MoeGo, and it's really become an integral part of our day-to-day operations as a busy grooming salon. It's a one-stop-shop that covers every single component a pet grooming business needs to run effectively. With MoeGo, managing bookings, client communications, reminders, online scheduling, digital forms, payments, and reporting is all done in one place, which has made a significant difference to our efficiency and overall client experience. One standout feature is the continuous development of the platform. The team genuinely listens to customer feedback and regularly releases meaningful improvements. It’s reassuring that the software is constantly evolving alongside the needs of the pet care industry. The customer support team is excellent; they're responsive, knowledgeable, and genuinely invested in helping us find solutions. MoeGo helps streamline our business, improve communication with our clients, and allows us to spend more time focusing on providing exceptional care for the dogs in our salon.

The software is great, not perfect but love the automations, communications hub, UI, etc... so many things to love. I can also praise their pace of innovation, way above any other company I've tried in this space. Software performs well online, works across all computers. I have custom integrations via API and have it well connected to my google assets. Pricing is a higher but for any mid-to-large business, it's nothing compare to the value that it brings.

Pros- -Scheduling client appointments is easy/intuitive -Automations for text & email communication is excellent -Can create multi-factorial parameters for scheduling services - e.g. you can limit service selection during scheduling based factors such as breed, size, & hair type -Managing waivers, agreements, and vaccine info is a breeze. -Setting work schedules for our groomers is very quick and easy -Easy to monitor client booking & re-booking - far superior in tis regard to our previous system.