MikMak Features
Operations (2)
Optimized Business Operations
As reported in 28 MikMak reviews. Optimizes business operations across multiple channels
Data Synchronization
Based on 30 MikMak reviews. Creates a single data repository of inventory and customer information
Inventory (3)
Order Fulfillment
As reported in 27 MikMak reviews. Streamlines order fulfillment and processing
Catalog Management
Based on 26 MikMak reviews. Optimizes product copy, images, and information
Product Intelligence
As reported in 30 MikMak reviews. Monitors and updates product/inventory data, pricing, and availability to stay up-to-date
Platform (4)
Regulation Compliance
Based on 29 MikMak reviews. Ensures product listing and order fulfillment complies with online retail regulation
Multichannel Publishing
Publishes products and services to desired channels 30 reviewers of MikMak have provided feedback on this feature.
Accounting Reports
As reported in 28 MikMak reviews. Reconciles orders, sales, and settlements across multiple channels
Marketplace Integration
Integrates with third-party online marketplaces This feature was mentioned in 30 MikMak reviews.
Processing (3)
Internationalization
As reported in 22 MikMak reviews. Allows products or services to be sold internationally
Order Management
Automates and manages orders, sales, shipping, and returns 20 reviewers of MikMak have provided feedback on this feature.
Scan and Ship
Scans products or services before shipping to ensure accuracy 22 reviewers of MikMak have provided feedback on this feature.
Business Tools (5)
Bulk Uploading
Allows businesses to upload their location information en masse. This feature was mentioned in 10 MikMak reviews.
CMS Agnostic
Product can be used on any content management system.
CMS Specific
Product is intended for specific types of content management systems.
Traffic Analytics
Based on 10 MikMak reviews. Provides analytics concerning traffic to each location.
Customer Analytics
Based on 10 MikMak reviews. Provides data on customers and customer behavior based on location.
Customer Tools (4)
Location Listing
Allows customers to see a full list of all locations.
Product and Category Filters
Allows customers to filter locations based on products or other categories.
Mobile Support
Map is supported on mobile devices.
Automatic Geolocation
Product can use geolocation to automatically point customers toward the closest location.
Analytics (12)
Reports
Data collected and analyzed by the platform delivered in an easily digestible format. This feature was mentioned in 32 MikMak reviews.
Dashboard
Based on 32 MikMak reviews. Reports and other relevant data housed in a single, easy-to-navigate location.
Web Analytics
Tools to analyze how customers use the site in order to optimize user experience and determine which pages are most successful. 27 reviewers of MikMak have provided feedback on this feature.
Campaign Tracking
Based on 31 MikMak reviews. Tools to track the success of various marketing campaigns in order to optimize marketing efforts.
Customer Demographics
The ability to collect and analyze customer data in order to determine which demographics make up a customer base. 29 reviewers of MikMak have provided feedback on this feature.
Product Insights
Analyze social media sales to determine which products sell better 12 reviewers of MikMak have provided feedback on this feature.
Social Listening
Monitor social media interactions to identify consumer trends
Campaigns
As reported in 13 MikMak reviews. Track the performance of marketing campaigns and social media advertising
Data Capture
Collect user data, such as a name and a phone number from your online customers in real-time
Reporting
Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
Campaign performance
Enable tracking and enhancing the effectiveness of performance marketing campaigns to drive targeted traffic to relevant streams
Product Insights
Analyze sales through live commerce to determine which products sell better
Administration (3)
Data Storage
As reported in 24 MikMak reviews. The ability to store large quantities of data for analysis within the platform itself.
A/B Testing
Tools to fascilitate testing various user experience tweaks in order to determine which configuration has the best results. This feature was mentioned in 24 MikMak reviews.
Integrations
Integrations with other software tools in order to fascilitate the exchange of data collected by various software. 23 reviewers of MikMak have provided feedback on this feature.
Content (4)
Types
Based on 11 MikMak reviews. Manages multiple types of social content such as text, documents, videos, and images
Migration
Based on 10 MikMak reviews. Allows users to migrate content and product data from other systems such as Product information Management (PIM)
Publishing
Based on 11 MikMak reviews. Include workflows and rules for content sharing and publishing
UGC
Provide features or integrate with sfotware to manage user-generated content (UGC)
Engagement (12)
Live Streaming
Allows users to live stream content, which can be recorded and replayed on demand
Omnichannel
Support engagement on multiple channels such as email, phone, and in-store This feature was mentioned in 13 MikMak reviews.
Personalization
Provide pesonalization options such as dynamic templates, localized content, amd recommendations 11 reviewers of MikMak have provided feedback on this feature.
Conversational Commerce
Provides chatbots and intelligent assistants for conversational commerce This feature was mentioned in 10 MikMak reviews.
Moderation
Include rules and workflows for moderation of social engagement
Live streaming
Allow users to broadcast live video and audio content for audience
Live chat discussions
Allow users to answer customer's queries in live chat discussions
Social media
Enable users to host a live stream directly on social media and sell products there
One-to-one call scheduling
Create meaningful interactions by allowing user to host one-to-one product demonstration
Omnichannel livestreaming
Support engagement on multiple channels such as email, phone, YouTube, the product's website, and social media
Stream sharing
Allow audience to invite others to the stream by sharing on social media
Product demonstrations
Enable users to host product demos using live video and audio
Social Shopping (4)
Promotions
Provide coupons or discounts that are available exclusively on social media 10 reviewers of MikMak have provided feedback on this feature.
Shoppable Media
As reported in 14 MikMak reviews. Manage shoppable content such as images or videos that buyers can click to access a store
AR/VR
Utilize augmented reality (AR) and virtual reality (VR) technology to engage with social media users
Social Store
Create social stores and customizable branded landing pages 10 reviewers of MikMak have provided feedback on this feature.
Integration (7)
Shopping cart
Allow anyone watching a live stream to easily add items to a shopping cart
Social media
Support live commerce platform to easily integrate with company's social media
Video analytics tools
Provide specific insights to measure sales and brand marketing performance during live streaming
Campaign management tool
Support integration with campaign management tool to create, deploy and optimize performance marketing campaigns through live commerce platforms
CRM & Data Platform Integration
Allow integration with clients CRMs & Data Platforms for CRM marketing, Performance marketing automation etc.
Smartphone and DSLR
Allow live stream in high-resolution using a professional DSLR or a smartphone to shoot and record live videos presented by presenters or influencers
API
Allow customization of live selling experience with flexible APIs
Live selling (4)
Social media
Utilize social media live-streaming capabilities and shoppable features to live sell products
Marketplaces
Allow brands to integrate livestreaming experiences within marketplaces
Lead capturing and distribution
Acquire and distribute qualified leads during live video/chat to sales agents in real-time
E-commerce platform
Support hosting live selling broadcast on brand's own e-commerce platform
Generative AI (2)
AI Text-to-3D
Provides the ability to generate 3D renderings from a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 10 MikMak reviews.
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - E-Commerce Analytics (5)
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives



