[ MikMak Reviews ](https://www.g2.com/products/mikmak/reviews) [ MikMak Reviews ](https://www.g2.com/products/mikmak/reviews) # MikMak Features ##### ## Operations (2) Optimized Business Operations Optimizes business operations across multiple channels Data Synchronization Creates a single data repository of inventory and customer information Show More ##### ## Inventory (3) Order Fulfillment Streamlines order fulfillment and processing Catalog Management Optimizes product copy, images, and information Product Intelligence Monitors and updates product/inventory data, pricing, and availability to stay up-to-date Show More ##### ## Platform (4) Regulation Compliance Ensures product listing and order fulfillment complies with online retail regulation Multichannel Publishing Publishes products and services to desired channels Accounting Reports Reconciles orders, sales, and settlements across multiple channels Marketplace Integration Integrates with third-party online marketplaces Show More ##### ## Processing (3) Internationalization Allows products or services to be sold internationally Order Management Automates and manages orders, sales, shipping, and returns Scan and Ship Scans products or services before shipping to ensure accuracy Show More ##### ## Business Tools (5) Bulk Uploading Allows businesses to upload their location information en masse. CMS Agnostic Product can be used on any content management system. CMS Specific Product is intended for specific types of content management systems. Traffic Analytics Provides analytics concerning traffic to each location. Customer Analytics Provides data on customers and customer behavior based on location. Show More ##### ## Customer Tools (4) Location Listing Allows customers to see a full list of all locations. Product and Category Filters Allows customers to filter locations based on products or other categories. Mobile Support Map is supported on mobile devices. Automatic Geolocation Product can use geolocation to automatically point customers toward the closest location. Show More ##### ## Analytics (12) Reports Data collected and analyzed by the platform delivered in an easily digestible format. Dashboard Reports and other relevant data housed in a single, easy-to-navigate location. Web Analytics Tools to analyze how customers use the site in order to optimize user experience and determine which pages are most successful. Campaign Tracking Tools to track the success of various marketing campaigns in order to optimize marketing efforts. Customer Demographics The ability to collect and analyze customer data in order to determine which demographics make up a customer base. Product Insights Analyze social media sales to determine which products sell better Social Listening Monitor social media interactions to identify consumer trends Campaigns Track the performance of marketing campaigns and social media advertising Data Capture Collect user data, such as a name and a phone number from your online customers in real-time Reporting Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Campaign performance Enable tracking and enhancing the effectiveness of performance marketing campaigns to drive targeted traffic to relevant streams Product Insights Analyze sales through live commerce to determine which products sell better Show More ##### ## Administration (3) Data Storage The ability to store large quantities of data for analysis within the platform itself. A/B Testing Tools to fascilitate testing various user experience tweaks in order to determine which configuration has the best results. Integrations Integrations with other software tools in order to fascilitate the exchange of data collected by various software. Show More ##### ## Content (4) Types Manages multiple types of social content such as text, documents, videos, and images Migration Allows users to migrate content and product data from other systems such as Product information Management (PIM) Publishing Include workflows and rules for content sharing and publishing UGC Provide features or integrate with sfotware to manage user-generated content (UGC) Show More ##### ## Engagement (12) Live Streaming Allows users to live stream content, which can be recorded and replayed on demand Omnichannel Support engagement on multiple channels such as email, phone, and in-store Personalization Provide pesonalization options such as dynamic templates, localized content, amd recommendations Conversational Commerce Provides chatbots and intelligent assistants for conversational commerce Moderation Include rules and workflows for moderation of social engagement Live streaming Allow users to broadcast live video and audio content for audience Live chat discussions Allow users to answer customer's queries in live chat discussions Social media Enable users to host a live stream directly on social media and sell products there One-to-one call scheduling Create meaningful interactions by allowing user to host one-to-one product demonstration Omnichannel livestreaming Support engagement on multiple channels such as email, phone, YouTube, the product's website, and social media Stream sharing Allow audience to invite others to the stream by sharing on social media Product demonstrations Enable users to host product demos using live video and audio Show More ##### ## Social Shopping (4) Promotions Provide coupons or discounts that are available exclusively on social media Shoppable Media Manage shoppable content such as images or videos that buyers can click to access a store AR/VR Utilize augmented reality (AR) and virtual reality (VR) technology to engage with social media users Social Store Create social stores and customizable branded landing pages Show More ##### ## Integration (7) Shopping cart Allow anyone watching a live stream to easily add items to a shopping cart Social media Support live commerce platform to easily integrate with company's social media Video analytics tools Provide specific insights to measure sales and brand marketing performance during live streaming Campaign management tool Support integration with campaign management tool to create, deploy and optimize performance marketing campaigns through live commerce platforms CRM & Data Platform Integration Allow integration with clients CRMs & Data Platforms for CRM marketing, Performance marketing automation etc. Smartphone and DSLR Allow live stream in high-resolution using a professional DSLR or a smartphone to shoot and record live videos presented by presenters or influencers API Allow customization of live selling experience with flexible APIs Show More ##### ## Live selling (4) Social media Utilize social media live-streaming capabilities and shoppable features to live sell products Marketplaces Allow brands to integrate livestreaming experiences within marketplaces Lead capturing and distribution Acquire and distribute qualified leads during live video/chat to sales agents in real-time E-commerce platform Support hosting live selling broadcast on brand's own e-commerce platform Show More ##### ## Generative AI (2) AI Text-to-3D Provides the ability to generate 3D renderings from a text prompt. AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Revenue Operations & Intelligence (RO&I) (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - E-Commerce Analytics (5) Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Shoppable Where to Buy](https://images.g2crowd.com/uploads/product/hd_favicon/3094b23640fd6dc9fde8031ca1f5fbcc/shoppable-where-to-buy.svg "Shoppable Where to Buy") Shoppable Where to Buy 4.6/5 (37) ](https://www.g2.com/products/shoppable-where-to-buy/reviews) [ ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") Heap by Contentsquare 4.4/5 (1,074) ](https://www.g2.com/products/heap-by-contentsquare/reviews) [ ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") Bazaarvoice 4.2/5 (793) ](https://www.g2.com/products/bazaarvoice/reviews) [ View All Alternatives ](https://www.g2.com/products/mikmak/competitors/alternatives) MikMak Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_55305e509883ff9bda7e11b552b57666/shoppable-where-to-buy.png "Product Avatar Image") Shoppable Where to Buy 4.6/5 (37) [ Compare Now ](https://www.g2.com/compare/mikmak-vs-shoppable-where-to-buy) ##### Categories on G2 [ E-Commerce Analytics ](https://www.g2.com/categories/e-commerce-analytics)[ Store Locator ](https://www.g2.com/categories/store-locator)[ Multichannel Retail ](https://www.g2.com/categories/multichannel-retail) [ Social Commerce Platforms ](https://www.g2.com/categories/social-commerce-platforms)[ Live Commerce ](https://www.g2.com/categories/live-commerce) Show More ##### Explore More [ User-friendly AR software for my new business ](https://www.g2.com/discussions/user-friendly-ar-software-for-new-businesses)[ What are the best financial consulting services for privately held companies improving cash flow and operational efficiency? ](https://www.g2.com/discussions/what-are-the-best-financial-consulting-services-for-privately-held-companies-improving-cash-flow-and-operational-efficiency)[ Top platforms for blue-green and canary deployments ](https://www.g2.com/discussions/top-platforms-for-blue-green-and-canary-deployments) [ Most popular sales enablement solution ](https://www.g2.com/discussions/most-popular-sales-enablement-solution-what-are-teams-actually-using)[ Top HR analytics platforms for diversity and inclusion tracking ](https://www.g2.com/discussions/what-are-the-top-hr-analytics-platforms-for-diversity-and-inclusion-d-i-tracking)[ Pros and Cons Details ](https://www.g2.com/products/mikmak/reviews?qs=pros-and-cons) Show More [ User-friendly AR software for my new business ](https://www.g2.com/discussions/user-friendly-ar-software-for-new-businesses)[ What are the best financial consulting services for privately held companies improving cash flow and operational efficiency? ](https://www.g2.com/discussions/what-are-the-best-financial-consulting-services-for-privately-held-companies-improving-cash-flow-and-operational-efficiency)[ Top platforms for blue-green and canary deployments ](https://www.g2.com/discussions/top-platforms-for-blue-green-and-canary-deployments) [ Most popular sales enablement solution ](https://www.g2.com/discussions/most-popular-sales-enablement-solution-what-are-teams-actually-using)[ Top HR analytics platforms for diversity and inclusion tracking ](https://www.g2.com/discussions/what-are-the-top-hr-analytics-platforms-for-diversity-and-inclusion-d-i-tracking)[ Pros and Cons Details ](https://www.g2.com/products/mikmak/reviews?qs=pros-and-cons)