
What I liked the most… or maybe what fooled me the most, is how much they showcase beautiful illustrations on their page to advertise their AI tool. But that’s not what you actually get when using it. Review collected by and hosted on G2.com.
I subscribed to their AI because I’m working on a video project and I needed a tool that could make simple artistic adjustments to images. That’s all I expected. But instead the tool failed to understand my very basic modification requests. And out of all the illustrations I had planned I only managed to finalize 3 in 10 days!!! The AI couldn’t even keep the basic composition of the image. It would completely ruin it. It honestly felt less like artificial intelligence and more like artificial stupidity. If this is the future of AI tools, then the future clearly needs better standards. The most frustrating part is their refund policy. They hide behind a 20-minute GPU rule to refuse refunds, even when the tool clearly doesn’t deliver what it promises. In my case I only used a small amount of my plan, barely exceeding the 20-minute limit, because I was mostly trying to fix errors caused by their own AI, yet they still firmly refused my refund request and refused to consider any context, any explanation, or even a partial refund. There is a support agent named Soar that was replying like a bot, and at one point, he/she even told me he/she was ending the discussion there!!! Since when does a support agent decide when a customer conversation is over? Very rude! Review collected by and hosted on G2.com.
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