MediaValet Reviews & Product Details

Portals feature makes it easy to share projects with external parties Review collected by and hosted on G2.com.

It feels outdated and sluggish compared to competitors.

- no desktop app with live syncing (too manual uploading)

- making a web gallery for external sharing takes a while to load before I can send to the external party which is frustrating

- glitches in some photos and media never getting a preview thumbnail on media valet no matter how long i wait Review collected by and hosted on G2.com.

Photos and videos are shareable with links, with no need for login Review collected by and hosted on G2.com.

The search does not bring up as many photos as I'd like to see, perhaps because the meta data is not completed properly Review collected by and hosted on G2.com.

I like the ease of use with MediaValet. It's fairly simple and the method of dividing everything into parent, children categories is really handy. It's easy to find what you put in there, and I also like the large amount of storage available. The setup was straightforward and not complicated at all, making it very easy to understand and use, even for someone who has never used a platform like this before. Review collected by and hosted on G2.com.

I will say the time it takes to upload certain things if something is past one gigabyte, it becomes very tedious to upload. It takes a long, long time where you can't even let your device idle because then the upload will fail. So that's pretty annoying. Review collected by and hosted on G2.com.

I like best the advanced image search feature, it's very intuitive, reliable, easy to find, and as an AI-powered tool is very accurate at serving me the images I need. This function saves me between 5-15 minutes time searching through sub-folders. Review collected by and hosted on G2.com.

The UI feels a bit outdated compared to other DAM tools I've used recently. Also, it lacks a dedicated mobile app for when I'm working on site. Review collected by and hosted on G2.com.

MediaValet made searching through our thousands of media assets simple and drastically improved the organization of our media library to make things more intuitive and findable. There were many integrations that make the site run even smoother with your existing applications, including Adobe and Microsoft 365. Review collected by and hosted on G2.com.

It's not necessarily about MediaValet itself, but the DAM industry is high in cost and makes it tough to justify throughout the organization. Review collected by and hosted on G2.com.

The support team is friendly and available. The face recognition is helpful, especially for large events with hundreds of attendees. Migrating content via the Box connector is seamless. Review collected by and hosted on G2.com.

When it comes to browsing assets, Mediavalet's UI leaves a lot to be desired. There is limited ability to customize the interface in order to quickly navigate to where you want to go. The Javascript-based UI also limits a user's ability to navigate backward to the same view/parameters that they came from. The search function leaves a lot to be desired as well--it does a good job searching through all available information but it is very bad at refining said information. Not all attributes/categories are able to be segmented using boolean operators, which means that you cannot easily filter out assets you aren't looking for. Once you have identified an asset, there is limited ability to customize the UI for the selected image, so you are often looking at a lot of attributes you don't need before finding the ones you do. Attributes like "Creation date" and "Location" do not come with the system so you can create custom attributes, however because they are custom attributes you cannot manipulate them the way you might in other systems (e.g. you cannot sort a set of assets by creation date, and Location is a text field that works like a keyword instead of a geographic location). Bulk updating information is also difficult. MV recently rolled out metadata templates for upLOADING but you cannot use them for UPDATING. Finally, the face recognition is useful only to a point. If someone is not identified by the face recognition tool, there is no way to manually associate that photo with that person's other photos. (So if someone is at the edge of a large group, for example, and their face is distorted by the lens, there is no way for their picture to show up when you select them in the "People" tab.) You can identify them using keywords but when you search you will have to search both AI-identified people and keywords. As of right now, you cannot export this information either. So if you wanted an easy way to get a list of everyone who is pictured and identified in a certain category, you are out of luck. It is a frustrating system that I would not recommend to anyone. Review collected by and hosted on G2.com.

I like the ease of using MediaValet. It's very intuitive, and the screens basically walk you through the process of uploading your information and files. I had no issues getting everything input on my first try. It makes it very easy to get the information and the specific files loaded quickly, efficiently, and in real time to our vendor. When inputting course content with additional supporting files, MediaValet ensures the entire process is simple, and typically all of the information is loaded and visible in minutes. The initial setup was very easy, as I created my account, logged in, and had the content input in very little time. Plus, I appreciate its current design and ease of use. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

What I like best about MediaValet is how intuitive and efficient it is for managing our team's digital assets. The powerful search and tagging features let us find any brand image or marketing file in seconds, which saves us a lot of time every week. The platform also supports easy sharing and collaboration, making it simple for cross-functional teams to access approved assets and stay aligned. The drag-and-drop interface and organized folder structure have greatly improved our workflow and brand consistency across projects. Review collected by and hosted on G2.com.

While MediaValet works very well for our team, one small area for improvement would be the initial onboarding process for new users. It would be helpful to have more guided tutorials or in-app tips for less tech-savvy team members to get started faster. Other than that, we haven’t encountered any major issues, and the platform has met all our core needs effectively. Review collected by and hosted on G2.com.

MediaValet is good in how flexible it is regarding metadata and user management. As an admin, I have a lot of control over what data is stored with each asset and the different roles I can assign users to. As a user, I love the recent improvements and feature additions to the search function, in particular the smart search feature. I appreciate some of the design of the recently updated user interface, it's a great improvement. Also, the customer support has been very good aside from a few blips. Review collected by and hosted on G2.com.

I'm a bit conflicted with MediaValet. On the one hand, I see a lot of improvements and features being added to the software, but on the other hand, few of the features are useful to us, and/or they feel half-baked. About a year ago, they had a major UX overhaul, but only for most of the pages. There are a lot of different options for attributes you can add to be helpful, but they're buried at the bottom of the second page of the details screen, with no way to make them more visible. They added the ability to make restricted categories that only some user groups can upload assets to, but they don't have a way to restrict groups from editing or deleting assets from those categories, so there's no way to protect the assets while keeping them visible. They boast how it can integrate with many, many different applications, but when we tried out two of the integrations, it was inconsistent to connect to and difficult for the end-users to use (we ended up not using any integrations afterwards. You can theoretically keep a master copy of a photo and just download renditions, but they take a while to process, then you have to go to a separate page to download it, and then it's in a zip file even if it's one image. It's almost frustrating being able to see how so many of the features could be extremely useful, but fall short in one way or another. Review collected by and hosted on G2.com.

I find MediaValet's large storage capacity really helpful as it runs on a server we don't need to maintain. I also appreciate that it's easy to search and share assets outside our organization. The standout feature for me is the ability to search for a person and have them identified in photos, which is a big help since we often need media featuring specific individuals. Additionally, sharing assets through the generated links has solved the issues we faced with our previous service provider. Review collected by and hosted on G2.com.

The onboarding process was complicated and I have trouble logging in occasionally. Review collected by and hosted on G2.com.