# Top 10 MECOMS Customer Management Alternatives & Competitors
Research alternative solutions to MECOMS Customer Management on G2, with real user reviews on competing tools. Other important factors to consider when researching alternatives to MECOMS Customer Management include reliability and ease of use. The best overall MECOMS Customer Management alternative is Oracle Utilities Customer Care and Billing Solutions. Other similar apps like MECOMS Customer Management are Smartflex, PayIt, UMS - Utility Management System, and SAP Utilities Customer Engagement. MECOMS Customer Management alternatives can be found in [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) but may also be in [Tax & Revenue Collection Software](https://www.g2.com/categories/tax-revenue-collection).


## Best Paid & Free Alternatives to MECOMS Customer Management
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews)
  - [Smartflex](https://www.g2.com/products/smartflex/reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews)
  - [UMS - Utility Management System](https://www.g2.com/products/ums-utility-management-system/reviews)
  - [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews)
  - [Ziptility](https://www.g2.com/products/ziptility/reviews)
  - [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews)
  - [Indra inCMS](https://www.g2.com/products/indra-incms/reviews)
  - [TrueBill](https://www.g2.com/products/truebill/reviews)
  - [SMART360](https://www.g2.com/products/smart360/reviews)

## Top 10 Alternatives to MECOMS Customer Management Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how MECOMS Customer Management stacks up to the competition and find the best product for your business.


  ### 1. [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews)
By Oracle
**Average Rating:** 4.6/5
**Total Reviews:** 15
Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/mecoms-customer-management-vs-oracle-utilities-customer-care-and-billing-solutions)
**Compare Oracle Utilities Customer Care and Billing Solutions with other alternatives:**
- [Oracle Utilities Customer Care and Billing Solutions vs Smartflex](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex)
- [Oracle Utilities Customer Care and Billing Solutions vs PayIt](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit)
- [Oracle Utilities Customer Care and Billing Solutions vs UMS - Utility Management System](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ums-utility-management-system)
- [Oracle Utilities Customer Care and Billing Solutions vs SAP Utilities Customer Engagement](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-sap-utilities-customer-engagement)
- [Oracle Utilities Customer Care and Billing Solutions vs Ziptility](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility)
- [Oracle Utilities Customer Care and Billing Solutions vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions)
- [Oracle Utilities Customer Care and Billing Solutions vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-oracle-utilities-customer-care-and-billing-solutions)
- [Oracle Utilities Customer Care and Billing Solutions vs TrueBill](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill)
- [Oracle Utilities Customer Care and Billing Solutions vs SMART360](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360)

  ### 2. [Smartflex](https://www.g2.com/products/smartflex/reviews)
By Open Intelligence
**Average Rating:** 4.8/5
**Total Reviews:** 15
Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs Smartflex](https://www.g2.com/compare/mecoms-customer-management-vs-smartflex)
**Compare Smartflex with other alternatives:**
- [Smartflex vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smartflex)
- [Smartflex vs PayIt](https://www.g2.com/compare/payit-payit-vs-smartflex)
- [Smartflex vs UMS - Utility Management System](https://www.g2.com/compare/smartflex-vs-ums-utility-management-system)
- [Smartflex vs SAP Utilities Customer Engagement](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-smartflex)
- [Smartflex vs Ziptility](https://www.g2.com/compare/smartflex-vs-ziptility)
- [Smartflex vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex)
- [Smartflex vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-smartflex)
- [Smartflex vs TrueBill](https://www.g2.com/compare/smartflex-vs-truebill)
- [Smartflex vs SMART360](https://www.g2.com/compare/smart360-vs-smartflex)

  ### 3. [PayIt](https://www.g2.com/products/payit-payit/reviews)
By PayIt
**Average Rating:** 5.0/5
**Total Reviews:** 7
PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs PayIt](https://www.g2.com/compare/mecoms-customer-management-vs-payit-payit)
**Compare PayIt with other alternatives:**
- [PayIt vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-payit-payit)
- [PayIt vs Smartflex](https://www.g2.com/compare/payit-payit-vs-smartflex)
- [PayIt vs UMS - Utility Management System](https://www.g2.com/compare/payit-payit-vs-ums-utility-management-system)
- [PayIt vs SAP Utilities Customer Engagement](https://www.g2.com/compare/payit-payit-vs-sap-utilities-customer-engagement)
- [PayIt vs Ziptility](https://www.g2.com/compare/payit-payit-vs-ziptility)
- [PayIt vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit)
- [PayIt vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-payit-payit)
- [PayIt vs TrueBill](https://www.g2.com/compare/payit-payit-vs-truebill)
- [PayIt vs SMART360](https://www.g2.com/compare/payit-payit-vs-smart360)

  ### 4. [UMS - Utility Management System](https://www.g2.com/products/ums-utility-management-system/reviews)
By Continental Utility Solutions
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1100 water, sewer, gas, electric, and waste management companies utilize CUSI's Windows, SQL, and .Net applications to fulfill their operational needs.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs UMS - Utility Management System](https://www.g2.com/compare/mecoms-customer-management-vs-ums-utility-management-system)
**Compare UMS - Utility Management System with other alternatives:**
- [UMS - Utility Management System vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ums-utility-management-system)
- [UMS - Utility Management System vs Smartflex](https://www.g2.com/compare/smartflex-vs-ums-utility-management-system)
- [UMS - Utility Management System vs PayIt](https://www.g2.com/compare/payit-payit-vs-ums-utility-management-system)
- [UMS - Utility Management System vs SAP Utilities Customer Engagement](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-ums-utility-management-system)
- [UMS - Utility Management System vs Ziptility](https://www.g2.com/compare/ums-utility-management-system-vs-ziptility)
- [UMS - Utility Management System vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ums-utility-management-system)
- [UMS - Utility Management System vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-ums-utility-management-system)
- [UMS - Utility Management System vs TrueBill](https://www.g2.com/compare/truebill-vs-ums-utility-management-system)
- [UMS - Utility Management System vs SMART360](https://www.g2.com/compare/smart360-vs-ums-utility-management-system)

  ### 5. [SAP Utilities Customer Engagement](https://www.g2.com/products/sap-utilities-customer-engagement/reviews)
By SAP
**Average Rating:** 5.0/5
**Total Reviews:** 2
Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs SAP Utilities Customer Engagement](https://www.g2.com/compare/mecoms-customer-management-vs-sap-utilities-customer-engagement)
**Compare SAP Utilities Customer Engagement with other alternatives:**
- [SAP Utilities Customer Engagement vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-sap-utilities-customer-engagement)
- [SAP Utilities Customer Engagement vs Smartflex](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-smartflex)
- [SAP Utilities Customer Engagement vs PayIt](https://www.g2.com/compare/payit-payit-vs-sap-utilities-customer-engagement)
- [SAP Utilities Customer Engagement vs UMS - Utility Management System](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-ums-utility-management-system)
- [SAP Utilities Customer Engagement vs Ziptility](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-ziptility)
- [SAP Utilities Customer Engagement vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-sap-utilities-customer-engagement)
- [SAP Utilities Customer Engagement vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-sap-utilities-customer-engagement)
- [SAP Utilities Customer Engagement vs TrueBill](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-truebill)
- [SAP Utilities Customer Engagement vs SMART360](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-smart360)

  ### 6. [Ziptility](https://www.g2.com/products/ziptility/reviews)
By Ziptility
**Average Rating:** 5.0/5
**Total Reviews:** 4
More than mapping. Ziptility is purpose-built software for utilities. Map assets, complete locates, work orders, customer requests, and maintenance with a single solution.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs Ziptility](https://www.g2.com/compare/mecoms-customer-management-vs-ziptility)
**Compare Ziptility with other alternatives:**
- [Ziptility vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-ziptility)
- [Ziptility vs Smartflex](https://www.g2.com/compare/smartflex-vs-ziptility)
- [Ziptility vs PayIt](https://www.g2.com/compare/payit-payit-vs-ziptility)
- [Ziptility vs UMS - Utility Management System](https://www.g2.com/compare/ums-utility-management-system-vs-ziptility)
- [Ziptility vs SAP Utilities Customer Engagement](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-ziptility)
- [Ziptility vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility)
- [Ziptility vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-ziptility)
- [Ziptility vs TrueBill](https://www.g2.com/compare/truebill-vs-ziptility)
- [Ziptility vs SMART360](https://www.g2.com/compare/smart360-vs-ziptility)

  ### 7. [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/products/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud/reviews)
By Salesforce
**Average Rating:** 4.8/5
**Total Reviews:** 4
Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-mecoms-customer-management)
**Compare Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) with other alternatives:**
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-oracle-utilities-customer-care-and-billing-solutions)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Smartflex](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smartflex)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs PayIt](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-payit-payit)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs UMS - Utility Management System](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ums-utility-management-system)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs SAP Utilities Customer Engagement](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-sap-utilities-customer-engagement)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Ziptility](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-ziptility)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs Indra inCMS](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-indra-incms)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs TrueBill](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill)
- [Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud) vs SMART360](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360)

  ### 8. [Indra inCMS](https://www.g2.com/products/indra-incms/reviews)
By Indra
InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-mecoms-customer-management)
**Compare Indra inCMS with other alternatives:**
- [Indra inCMS vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/indra-incms-vs-oracle-utilities-customer-care-and-billing-solutions)
- [Indra inCMS vs Smartflex](https://www.g2.com/compare/indra-incms-vs-smartflex)
- [Indra inCMS vs PayIt](https://www.g2.com/compare/indra-incms-vs-payit-payit)
- [Indra inCMS vs UMS - Utility Management System](https://www.g2.com/compare/indra-incms-vs-ums-utility-management-system)
- [Indra inCMS vs SAP Utilities Customer Engagement](https://www.g2.com/compare/indra-incms-vs-sap-utilities-customer-engagement)
- [Indra inCMS vs Ziptility](https://www.g2.com/compare/indra-incms-vs-ziptility)
- [Indra inCMS vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-indra-incms)
- [Indra inCMS vs TrueBill](https://www.g2.com/compare/indra-incms-vs-truebill)
- [Indra inCMS vs SMART360](https://www.g2.com/compare/indra-incms-vs-smart360)

  ### 9. [TrueBill](https://www.g2.com/products/truebill/reviews)
By TruePoint Solutions
**Average Rating:** 3.7/5
**Total Reviews:** 3
Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs TrueBill](https://www.g2.com/compare/mecoms-customer-management-vs-truebill)
**Compare TrueBill with other alternatives:**
- [TrueBill vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-truebill)
- [TrueBill vs Smartflex](https://www.g2.com/compare/smartflex-vs-truebill)
- [TrueBill vs PayIt](https://www.g2.com/compare/payit-payit-vs-truebill)
- [TrueBill vs UMS - Utility Management System](https://www.g2.com/compare/truebill-vs-ums-utility-management-system)
- [TrueBill vs SAP Utilities Customer Engagement](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-truebill)
- [TrueBill vs Ziptility](https://www.g2.com/compare/truebill-vs-ziptility)
- [TrueBill vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-truebill)
- [TrueBill vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-truebill)
- [TrueBill vs SMART360](https://www.g2.com/compare/smart360-vs-truebill)

  ### 10. [SMART360](https://www.g2.com/products/smart360/reviews)
By Bynry
**Average Rating:** 5.0/5
**Total Reviews:** 3
Smart360: The SaaS platform specially crafted to help smart utility companies that are into the distribution of water, gas and power. From customer on boarding to billing and asset management to consumer care, the solution offers a 360 view of your process and helps automate all your operations. Bynry has successfully implemented 6 projects so far.


Categories in common with MECOMS Customer Management: [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)

**Compare:** [MECOMS Customer Management vs SMART360](https://www.g2.com/compare/mecoms-customer-management-vs-smart360)
**Compare SMART360 with other alternatives:**
- [SMART360 vs Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/compare/oracle-utilities-customer-care-and-billing-solutions-vs-smart360)
- [SMART360 vs Smartflex](https://www.g2.com/compare/smart360-vs-smartflex)
- [SMART360 vs PayIt](https://www.g2.com/compare/payit-payit-vs-smart360)
- [SMART360 vs UMS - Utility Management System](https://www.g2.com/compare/smart360-vs-ums-utility-management-system)
- [SMART360 vs SAP Utilities Customer Engagement](https://www.g2.com/compare/sap-utilities-customer-engagement-vs-smart360)
- [SMART360 vs Ziptility](https://www.g2.com/compare/smart360-vs-ziptility)
- [SMART360 vs Agentforce Energy and Utilities (formerly Salesforce Energy and Utilities Cloud)](https://www.g2.com/compare/agentforce-energy-and-utilities-formerly-salesforce-energy-and-utilities-cloud-vs-smart360)
- [SMART360 vs Indra inCMS](https://www.g2.com/compare/indra-incms-vs-smart360)
- [SMART360 vs TrueBill](https://www.g2.com/compare/smart360-vs-truebill)


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