# UMS - Utility Management System Reviews
**Vendor:** Continental Utility Solutions  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About UMS - Utility Management System
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1100 water, sewer, gas, electric, and waste management companies utilize CUSI&#39;s Windows, SQL, and .Net applications to fulfill their operational needs.






- [View UMS - Utility Management System pricing details and edition comparison](https://www.g2.com/products/ums-utility-management-system/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+01%3A10%3A28+-0500&secure%5Bsession_id%5D=9189df6a-02a0-4e66-970a-88ae420c3649&secure%5Btoken%5D=a6504a750a9925f8cbb8ed7a8cade02c20e406e2442acd68f1ad423779300549&format=llm_user)

## UMS - Utility Management System Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS

## Top UMS - Utility Management System Alternatives
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)

