# UMS - Utility Management System Reviews
**Vendor:** Continental Utility Solutions  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About UMS - Utility Management System
CUSI delivers Customer Information Systems, Utility Billing, Customer Web Portals, Accounting, and Work Asset Management worldwide. CUSI develops, implements, and supports a comprehensive line of technology solutions for managing the operational requirements of utilities and local governments. Today over 1100 water, sewer, gas, electric, and waste management companies utilize CUSI&#39;s Windows, SQL, and .Net applications to fulfill their operational needs.






- [View UMS - Utility Management System pricing details and edition comparison](https://www.g2.com/products/ums-utility-management-system/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+17%3A59%3A52+-0500&secure%5Bsession_id%5D=19953320-a37d-4f93-82e8-5be195020a8d&secure%5Btoken%5D=a9ad52bdf79f8365c57c9cb63b19b0be8f17a64b7a3750809762466c4e7a8dde&format=llm_user)

## UMS - Utility Management System Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS

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