MatterScribe has been a genuinely impressive addition. Transcribing FTR files is far less tedious and time consuming with this program.
The interface is easy to understand. Uploading files, converting them to MP3, and generating transcripts is easy.
The biggest benefit is that instead of having a staff member take an hour or more to transcribe the hearing, it's done in the background while I am doing other work.
The built-in MP3 conversion is another thoughtful touch. Being able to quickly download clean, accessible audio files alongside transcripts streamlines everything and makes it really easy to share the court audio files without having to talk someone through downloading FTR software. Being able to drag and drop a ZIP folder into the program and have it convert the audio seamlessly is such a bonus.
Overall, MatterScribe delivers exactly what you want from a tool like this. It takes a traditionally tedious process and turns it into something efficient. Review collected by and hosted on G2.com.
The interface is still learning how to identify speakers when there are multiple voices talking at once, but the MatterScribe team is always working to improve the program and I am sure this will not be an issue for long. Customer service is great, and they will answer any questions you have. Review collected by and hosted on G2.com.
