---
title: Matter Reviews
meta_title: 'Matter Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1190 reviews by the users' company size, role or industry
  to find out how Matter works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 1190
  scale: '5'
date_modified: '2026-08-03'
parent_category:
  name: Talent Management
  url: https://www.g2.com/categories/talent-management
---

# Matter Reviews
**Vendor:** Matter  
**Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,190
## About Matter
Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁&amp;nbsp;Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges &amp; Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations &amp; Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊&amp;nbsp;Analytics &amp; Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️&amp;nbsp;Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture &amp; morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People &amp; Culture



## Matter Pros & Cons
**What users like:**

- Users appreciate the **ease of recognizing progress** with Matter, allowing for quick and meaningful acknowledgment of achievements. (343 reviews)
- Users appreciate the **easy templates and quick kudos messages** from Matter, enhancing team morale and simplifying recognition. (303 reviews)
- Users love the **peer recognition** feature of Matter, fostering connection and uplifting teamwork across distances. (232 reviews)
- Users appreciate that Matter promotes **accessible employee recognition** , fostering peer appreciation and strengthening team culture. (225 reviews)
- Users find Matter to be **incredibly helpful** , facilitating easy acknowledgment of milestones and strengthening team connections. (218 reviews)
- Users love the **employee recognition features** of Matter, fostering team appreciation and celebrating individual contributions effectively. (207 reviews)
- Users appreciate the **ease of use** of Matter, facilitating seamless feedback and engagement within teams. (205 reviews)
- Team Recognition (172 reviews)
- Colleague Appreciation (158 reviews)
- Rewards (150 reviews)

**What users dislike:**

- Users note a **lack of customization** options, wishing for more flexibility in features and templates. (38 reviews)
- Users find the **limited options** for customization and rewards frustrating for larger teams and different countries. (37 reviews)
- Users find the **excessive notifications** overwhelming, though they can be adjusted or disabled for a better experience. (34 reviews)
- Users find the **annoying distractions** from Matter&#39;s notifications to be overwhelming and often forget to engage with feedback. (23 reviews)
- Users express a desire for **increased coin availability** and a clearer understanding of the coin system. (23 reviews)
- Limited Points (22 reviews)
- Feedback Issues (15 reviews)
- Notification Issues (15 reviews)
- Not Intuitive (15 reviews)
- Expensive (14 reviews)

## Matter Reviews
  ### 1. Employee recognition that really helps

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaunita R. | Software Engineer, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Matter?**

Communication has improved and so has teamwork. Matter has great tools and templates for employee recognition. It's made connecting with teams and colleagues easier and really improved moral. Great selection of rewards. Really enjoy feedback Friday.

**What do you dislike about Matter?**

Pretty new to using Matter, but there tools are working great for me so far.

**What problems is Matter solving and how is that benefiting you?**

Connecting with teams during and after a project. There was a disconnect on a personal level while we were working. Matter's kudos templates make sending a feedback easier and easy to personalize. Feedback Friday has become a challenge within the office, which is great for team moral. Matter definitely bridged a huge gap that we had with communication and recognition of our colleagues.

  ### 2. Super helpful and easy to use employee recognition and rewards

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felipe C. | Project Manager, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Matter?**

I really like the way that Matter app helps connect us all within the company. It’s super easy and very helpful. The templates make sending messages efficient and personal. Really enjoy the way we are connecting. It’s fun, encouraging, and a great way to elevate recognition.

**What do you dislike about Matter?**

The ease of use for the system has really stood out for me, no complaints tbh.

**What problems is Matter solving and how is that benefiting you?**

The biggest problem I had was finding ways to connect with teams and colleagues across the company. Matter has different tools that really bridge that disconnect.

  ### 3. Great communication and recognition tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph  R. | Research Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Matter?**

With a large company, it can be really difficult to find ways to communicate throughout the day with words of encouragement or just to say thanks. Though we work together in Slack, we usually use it just to share work. Matter connects with Slack and makes it easy for me to connect with the whole company, my teams, or just a special colleague I want to say thank you to. Sending kudos is easy, more meaningful, and really helps motivate us. We all look forward to Feedback Fridays when we can see how everyone appreciates the work that we do.

**What do you dislike about Matter?**

I haven't been using Matter for very long, so I really don't have anything negative to say. I am really enjoying the way it helps us all connect better.

**What problems is Matter solving and how is that benefiting you?**

Communication within a large company and better motivation has really been the largest hurdle that we have had. Matter has really helped connect the dots with what we were missing. It's transformed our communication with each other.

  ### 4. Best upgrade to our employee recognition system yet!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria C. | Research Associate, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Matter?**

We have really struggled with finding ways to connect with staff throughout the company. Matter has been hands down the best tool we have found that actually helps! The kudos cards templates makes a huge difference to help send a note of kindness. I especially love that it connects right inside of my Slack workspace. It makes connecting with colleagues easy when I am already working there.

**What do you dislike about Matter?**

Truly haven't found anything that I dislike yet. We just recently started using Matter, but it has been easy to set up and found that the motivation among staff has really improved.

**What problems is Matter solving and how is that benefiting you?**

I think we were having a hard time finding a way to connect everyone in the company. We were already using Slack, but mainly for communication on projects and with teams. We didn't have a way that we recognized staff that was actually working. Matter has really made the recognition of everyone better.

  ### 5. Giving thoughtful recognition is so easy now!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos M. | Customer Support Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Matter?**

Matter has really helped make recognizing my colleagues and teams so much easier! Not only that, but it really brightens the day to be on receiving end of a kudos made just for you.  It's a fun and quick way to share something positive with each while working through the day. The awards are amazing and really motivate us even further for better performance.

**What do you dislike about Matter?**

We have only been using Matter for a little while now. I really enjoy the tools that it has given us to communicate better during the week with each other. I don't have anything negative at this time to share. Really enjoying it!

**What problems is Matter solving and how is that benefiting you?**

Matter has helped me immensely with how I communicate daily within the company. The disconnect that we had before we were using this has been filled by true inspiration when we are able to recognize each other in a fun and motivating way. Kudos cards are easy to edit and make sharing comments thoughtful and quick. The communication barrier we once had has been replaced by enthusiasm for Feedback Fridays company wide recognition. Team projects are running smoother now and my colleagues and I look forward to the rewards and recognition we get weekly.  This has been a game changer in connecting teams.

  ### 6. Helpful recognition and communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana B. | Software Developer, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Matter?**

Sending and receiving kudos really motivates me through the day. It helps to hear what I am doing well and it is encouraging. Matter has templates for kudos so it is easy to send a card that I don’t have to design. Communication and productivity has really improved overall using the app. I recommend this for companies that may be looking for ways to connect staff and teams better.

**What do you dislike about Matter?**

Nothing to add at this time, very supportive.

**What problems is Matter solving and how is that benefiting you?**

Recognition within teams and especially when working on large projects. Matter has helped us get feedback when we want and made it easy to communicate when something is done well. It has been a more supportive atmosphere.

  ### 7. Super easy and supportive employee recognition tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felicia G. | Graphic Designer, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2025

**What do you like best about Matter?**

Matter is easy, effective and has excellent support. Their templates really make a difference. Sending and receiving kudos is as simple as a click, type and send. Their solutions have improved productivity and made day to day tasks fun.

**What do you dislike about Matter?**

No complaints! Made a huge difference in my workflow.

**What problems is Matter solving and how is that benefiting you?**

Connecting with colleagues and staff easier and more effectively.

  ### 8. Best recognition platform I’ve used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel C. | Project Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about Matter?**

Seriously helpful and easy tool for employee recognition. Feedback Friday connects us all each week, the rewards are amazing and coins reset.

**What do you dislike about Matter?**

Really helpful and easy so far, no complaints.

**What problems is Matter solving and how is that benefiting you?**

Improved productivity and communication within the office and with colleagues. Matters systems have made a huge difference. It seems that moral is improving too.

  ### 9. Microsoft Teams Matter: A Comprehensive Collaboration Hub for Modern Workplaces

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Matter?**

Microsoft Teams Matter is a powerful collaboration tool designed to streamline communication and project management within organizations. It integrates chat, video meetings, file sharing, and task tracking into a single platform, enhancing team productivity and coordination. The interface is user-friendly, and its seamless integration with other Microsoft 365 apps adds significant value. However, some users may find its extensive features overwhelming initially. Overall, Teams Matter is an effective solution for businesses seeking a centralized workspace for teamwork.

**What do you dislike about Matter?**

I don't have anything I dislike about it.

**What problems is Matter solving and how is that benefiting you?**

Microsoft Teams Matter boosts productivity by centralizing communication, enhancing collaboration, integrating task management, syncing smoothly with Microsoft 365 apps, and providing secure, scalable solutions for teams of all sizes.

  ### 10. Employee recognition tool that I actually use! Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay S. | Content Writer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 25, 2025

**What do you like best about Matter?**

Easy recognition, excellent tools, and great selection  of rewards. The kudos templates are incredible and make sending something thoughtful so much faster. My colleagues love getting one from me!

**What do you dislike about Matter?**

Really helpful so far. Nothing to dislike in my opinion.

**What problems is Matter solving and how is that benefiting you?**

Providing thoughtful communication with my colleagues without taking too much time from my work.

  ### 11. Great rewarding app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pablo H. | Products Live Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Matter?**

You are able to provide both feedback and compensation to your organization members  not only with "mattercoins" but if you ran out and want them recognized you have a space to do it and will also be published.

**What do you dislike about Matter?**

Reward exchange is based on admin aproval. This may have an impact on the user's usage.

**What problems is Matter solving and how is that benefiting you?**

It allows other members to recognize value on both the administration and peers on the organization.

  ### 12. Professional & Balanced:

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uzma A. | Assistant Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Matter?**

What I like best about Matter is how it creates a space for genuine, constructive feedback that helps individuals grow both personally and professionally. The platform encourages a culture of continuous improvement and appreciation, making it easy to recognize achievements while also identifying areas for development. I especially value how Matter fosters open communication and strengthens team dynamics through thoughtful, respectful engagement.

**What do you dislike about Matter?**

While I appreciate the value Matter brings, one area that could be improved is the customization of feedback prompts and recognition options. At times, the prompts can feel a bit generic or repetitive, which may reduce engagement over time. More personalization features or ways to tailor the experience to individual or team needs could make the platform even more impactful.

**What problems is Matter solving and how is that benefiting you?**

Matter helps solve the common challenge of giving and receiving meaningful feedback in a consistent and approachable way. As an employee, it allows me to better understand how my work is perceived by my peers and where I can grow. It also makes it easier to recognize and appreciate others, which has improved team morale and collaboration. By creating a regular feedback loop, Matter supports both personal development and a more supportive team culture.

  ### 13. Matter Boosts Team Morale with Seamless Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lav K. | Senior Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Matter?**

My favorite feature of the Matter app is the Feedback Friday initiative, which makes peer-to-peer recognition effortless and fun. The seamless integration with Slack allows our team to send kudos in real-time, fostering a culture of appreciation. Giving kudos feels rewarding—it’s quick, customizable with company values, and the coin-based reward system adds an exciting layer of motivation. Receiving kudos is equally uplifting; it’s heartwarming to see public appreciation from colleagues, which boosts morale and strengthens team bonds. The automated birthday and anniversary celebrations are a thoughtful touch, ensuring no milestone goes unnoticed. The analytics dashboard also provides valuable insights, helping us track engagement and refine our recognition strategy.

**What do you dislike about Matter?**

While Matter is fantastic overall, the kudos output formats could use more variety. Some team members have mentioned wanting more creative options for customizing kudos cards, like additional fonts or design elements.

**What problems is Matter solving and how is that benefiting you?**

Matter solves low employee engagement and disconnected team cultures by enabling seamless, value-driven recognition through Slack. Giving and receiving kudos boosts morale and fosters connection, while analytics provide insights to strengthen our team’s collaboration. More kudos design options would enhance the experience further.

  ### 14. I have had a good experience so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kasey P. | Client Success Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

I like being able to shout out the other people around me in the work place. I love receiving Kudos as well it gives you a little boost in your day.

**What do you dislike about Matter?**

Honestly, I wish the payout was a little better than $0.10 per coin. That's only $2 per week I can give to my coworkers. I also wish it was easier to add my own titles for the kudos I give rather than the ones that are already there.

**What problems is Matter solving and how is that benefiting you?**

I think it is solving some recognition for employees that otherwise wouldn't get much recognition. Which is a great benefit to me because I would be one of those employees that wouldn't get much recognition otherwise.

  ### 15. Great Employee Incentives and Recognition Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tashanda . | Branch Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

I love being able to recognize fellow co-workers on a job well done. Matter offers many different options to be recognized and prizes that can satisfy any person.  It's very easy to use and access. Most people hardly have any trouble with it. It's something we encourage all employees to use frequently and on a regular basis. We used a different recognition program previously and but this one made is to use with the Core Values.

**What do you dislike about Matter?**

It would be nice to be able to give coins on the website and delete from the Teams/Matter app

**What problems is Matter solving and how is that benefiting you?**

I think people work so hard and they deserve to able to recognized for their hard work, and Matter solves.

**Official Response from Sam Lepak:**

> Thanks for the feedback. Your feedback/request has been passed along to our product team for review. Appreciate you being a customer of Matter. 💜

  ### 16. Inspiring, Insightful, and Inclusive!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angel C. | Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

I love how Matter makes team engagement feel both fun and meaningful. The platform is super interactive and easy to use, and posting updates with GIFs and memes adds a fun twist. Beyond the fun, it’s also genuinely insightful—I get a clear view of what my teammates are accomplishing and celebrating. It’s a great mix of motivation, connection, and recognition.

**What do you dislike about Matter?**

The reasons for shouting out become repetitive after a couple of weeks. Engagement isn't as high as when we first launched this. It'd be fun to see new formats and new shout out mechanisms on a weekly basis so we can switch up how we shout out and how we receive recognition.

**What problems is Matter solving and how is that benefiting you?**

Employee morale.

**Official Response from Sam Lepak:**

> Thanks for the feedback, Angel. Your feedback/request has been passed along to our product team for review. We have some new and exciting product features in 2025 that will continue to increase engagement outside of our current mechanisms. Appreciate you being a customer of Matter. 💜

  ### 17. Matter is a fun connection tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica J. | Primary Health Coordinator, Tier, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Matter?**

Our team uses Matter in our Teams channel to shout out other team members for their wins and contributions during the week. It's a fun way for us to connect when our team is spread across the state. It's so simple to implement, takes a few minutes to complete, and has a good impact on our team morale.

**What do you dislike about Matter?**

It can be challenging and hard to understand how to redeem rewards. Some team members don't even understand that Matter points translate to rewards.

**What problems is Matter solving and how is that benefiting you?**

Connecting team members with large proximity barriers is a big challenge. Matter allows us to stay connected, acknowledge team members in a unique way, and increase team visibility.

  ### 18. A great way to boost online workspaces

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabrielle T. | Freelance Document drafter and translator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Matter?**

I've used the slack integration for Matter for a few years and it's a great way to build positivity. I know I love giving kudos to colleagues when we're working on stressful projects to help build morale and it's a nice boost to my sense of accomplishment to receive them.

**What do you dislike about Matter?**

It would be nice to have more prompts. I've also noticed that matter notifications through slack are kind of inconsistent

**What problems is Matter solving and how is that benefiting you?**

Matter helps keep team morale up by curating a positive work space, even in the digital landscape. In fact it's even more important because we're all remote workers so we can't boost morale in the typical in person ways.

  ### 19. Game-Changer for Team Feedback & Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Matter has been a total game-changer for our team culture. The feedback and kudos features are by far my favorites—super intuitive and encourage consistent peer recognition without it feeling forced. We evaluated a few options, but Matter stood out for its clean UI, Slack integration, and ease of rollout. Our team adopted it quickly, and the boost in morale was immediate.

Shoutout to the support team too—super responsive and genuinely helpful every time we’ve reached out. If you're looking for a lightweight but powerful tool to enhance your team’s communication and appreciation culture, Matter is it.

**What do you dislike about Matter?**

Honestly, not much to dislike—it’s been a solid addition to our workflow. If I had to nitpick, I’d say more customization around feedback templates or analytics dashboards would be helpful as our team scales. But overall, those are nice-to-haves, not dealbreakers.

**What problems is Matter solving and how is that benefiting you?**

Matter is solving the challenge of consistent, meaningful team recognition and feedback—especially in a remote or hybrid environment. Before using Matter, praise was sporadic and often missed. Now, feedback is structured, visible, and part of our weekly rhythm. It’s boosted team morale, improved collaboration, and made peer appreciation a natural part of our culture.

  ### 20. Fun Way to Show Appreciation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

What I love most about using Matter is how easy — and fun — it is to recognize and celebrate my coworkers. The ability to send kudos and coins creates such a positive vibe across the team, and it encourages us to lift each other up for the big wins and the little things that often go unnoticed.

**What do you dislike about Matter?**

can sometimes feel a little repetitive or gamified in a way that takes away from genuine recognition. I also wish there were more customization options for the kudos templates and a bit more flexibility in how feedback is shared.

**What problems is Matter solving and how is that benefiting you?**

helping solve the challenge of recognizing and appreciating team contributions in a consistent and visible way—especially in remote or hybrid work environments. It creates a space where teammates can easily share gratitude, celebrate wins, and boost morale, no matter where they're located.

For me personally, it’s helped foster stronger connections across departments, made me feel more seen for the work I do, and encouraged a more positive and supportive team culture.

**Official Response from Sam Lepak:**

> Thanks for the feedback. Please note that you can create custom kudos - perfect for company values, company humor, or other fun! Add a title, background color (hex # or pre-defined), and an image. All custom kudos created are added to a shared team library. Appreciate you being a customer of Matter. 💜

  ### 21. I like it, but I think there's room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

I really like the visuals and the Slack integration! I also love the reminders with emojis, GIFs, and all those fun touches

**What do you dislike about Matter?**

I do think there’s room for improvement—some features feel a bit hard to access. For example, re-sending requests for people to update their work anniversaries or birthdays isn't very intuitive; I often have to go back and search for it. It would be great if editing and accessing key features were more straightforward.

It could also be nice to go beyond just congratulating people on the day—maybe adding a visible calendar to browse upcoming milestones more easily, or making the app more proactive with things like welcome video messages, simple workflows, and tighter front-end/back-end integration to make the user experience smoother overall

**What problems is Matter solving and how is that benefiting you?**

I really love how easy it is to send birthday and anniversary messages without having to keep track myself — the automation makes it super convenient

  ### 22. Great Work Encouragement Tool!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

It is quite rare to get positive affirmation in the workplace from colleagues, especially on a regular basis. Not any more! Colleagues can easily send you Kudos (and coins if your so lucky!), highlighting the benefit that you bring to the business, or just as a thank you for being you. This helps boost productivity and adds value to workplace relationships.

**What do you dislike about Matter?**

Coins can often run out before you get the opportunity to thank everyone. We only have 80 coins a week, which I think can be increased by the company, although these seem to run out pretty quickly. There could also be a greater level of places to cash in your coins, offering you wider choice, although there is already a good selection on there.

**What problems is Matter solving and how is that benefiting you?**

Matter just helps bring the team together and show other members of the team how much individuals actually do. It's always nice to be recognised and rewarded for work, especially when a lot of this usually goes unseen!

**Official Response from Sam Lepak:**

> Thanks for the feedback. We wish you had more coins too! Coin allowances are determined by the Matter Admins, typically to align with the company budget. Recommend reaching out to them to get more coins! We currently offer rewards for 100+ countries and are constantly working on adding more countries and merchants to our Rewards store, especially international rewards. If you have specific requests, email us at hello@matterapp.com. Appreciate you being a customer of Matter. 💜

  ### 23. workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruno K. | Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Matter has been an incredible addition to our workflow. My favorite feature is the ability to send quick feedback and public recognition — it truly helps reinforce company culture and celebrate both small and big wins across the team.

We chose Matter because it’s intuitive, lightweight, and integrates seamlessly with Slack, which made adoption super easy for everyone. We tried other tools, but none fit as naturally into our daily routine.

Also, the support team is incredibly responsive and helpful, always open to feedback and quick to assist when needed.

Highly recommend it to any company looking to strengthen their culture and make internal communication more human and engaging.

**What do you dislike about Matter?**

Evertuthing went good, i have nothing to compleain

**What problems is Matter solving and how is that benefiting you?**

Matter is helping us solve the challenge of recognizing and appreciating team contributions in a consistent and meaningful way. In fast-paced environments, it's easy to overlook everyday wins or peer support, but Matter brings visibility to these moments through shout-outs and kudos directly in Slack.

It’s also improving team morale and engagement, making people feel valued and seen. By encouraging a culture of feedback and recognition, we’ve noticed stronger collaboration and a more positive work environment.

  ### 24. Matter Made Everything Easier – Great Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renato M. | Lab and Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Matter is incredibly intuitive and easy to use. I love how it helps streamline feedback and recognition within teams. The user interface is clean and friendly, making it simple to share praise or suggestions with colleagues. It truly promotes a positive and collaborative work environment

**What do you dislike about Matter?**

It works great overall, but I’d love a bit more flexibility in customizing feedback formats.

**What problems is Matter solving and how is that benefiting you?**

Matter is helping us improve team engagement by making feedback and recognition a regular part of our routine. It encourages open communication and makes everyone feel valued. The survey features also help us gather insights on how the team is feeling, which supports better decision-making and a healthier work culture.

  ### 25. Love the kudos I get!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia G. | Junior Operations Manager, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about Matter?**

Matter have kudos templates that really helps make it easy when sending a note saying thanks. It's quick and seems more personal. My favorite part is the Feedback Friday that we use each week for the whole company. It is awesome to connect with people from other teams and be recognized for my work. I love sending kudos to others too!

**What do you dislike about Matter?**

I was expecting that it was going to be more difficult than it was honestly, No complaints yet.

**What problems is Matter solving and how is that benefiting you?**

Positive reinforcement during the day and encouragement for improvement with Feedback Friday tool. It's fun to see how much feedback I get each week and to have the chance to brighten someone else's day too! Biggest problem was communication and moral I think.

  ### 26. Kudos Have Never Been This Fun

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anna Liza D. | Junior Affiliate Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Matter?**

I like the kudos and feedback features that help my teammates feel appreciated, and I enjoy using Matter Coins to redeem rewards.

**What do you dislike about Matter?**

When giving feedback, there's no built-in emoji option. I have to copy emojis from another site and paste them into my message.

**What problems is Matter solving and how is that benefiting you?**

Matter helps build a positive feedback culture. I’ve never used a tool that combines recognition with rewards. Giving feedback and earning coins is a great motivator.

  ### 27. Matter is a create way to involve remote and in-person recognition for coworkers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley W. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Matter?**

I enjoy the ease of rating and adding points to team members. It's fairly customizable and easy to use.

**What do you dislike about Matter?**

I would recommend from an UX standpoint to make points required. Several of our team members have to go in and add points.

**What problems is Matter solving and how is that benefiting you?**

We were using written cards for our remote and in-person employees for employee nominations this week. This helped everyone see the cards and ease of submitting them online.

  ### 28. Incredible way to give recognition!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel C. | Customer Service Representative, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Matter?**

I love the Gif's that I get to send to the team while we are working. It's a  quick and easy way to keep moral while we are working through tough projects. The motivation we give each other really keeps momentum going through the day. It has really helped make work more enjoyable.

**What do you dislike about Matter?**

We have only been using Matter for a short time now. I really only have good things to say about how much the app is helping me!

**What problems is Matter solving and how is that benefiting you?**

The biggest problem that we had was how we connected in the office during day-to-day operations. There was definitely a disconnect that has now been filled with a really positive way to communicate with each other. This has been a great recognition tool that really helps with the motivation for us all.

  ### 29. Employee recognition that improves communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah B. | Customer Service Representative, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Matter?**

Best communication platform I've used. Matter has kudos templates that make things easy for you to send recognition easily without disrupting our work. It's fun to give and receive kudos daily- really brakes up the mundane day to day tasks that we have. Motivation and performance has improved with the rewards and Feedback Friday.

**What do you dislike about Matter?**

Nothing to dislike to be honest. We've been using it for a couple of months now and it has been a great addition.

**What problems is Matter solving and how is that benefiting you?**

Connecting us in a way that we couldn't do just through our team chats. The recognition that we have now is company wide rather than just through our teams. It feels more like we are part of a whole, rather than just a piece of the puzzle.

  ### 30. Matter App helped Employee Morale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trevor T. | IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Matter?**

Matter helped us to show employee appreciation, not just through the love shown by others, but also with financial inventives. Usage for our company has been at around 65% weekly, and the feedback from the team has been exceptional. We used to just use a simple Jotform and call them "Zaps" but there was no upside to using it, and it was extremely time consuming to have to read them manually to everyone monthly. All in all it was a good investment, especially since our team is on the road most of the time, they're able to communicate and share appreciation in a public forum, allowing everyone to get to know each other a bit better while also being rewarded.

**What do you dislike about Matter?**

It's a bit pricey, but still market average. It didn't integrate with Google chat, which is our primary resource for office communications so we had to add Slack primarily for Matter, but that's it.

**What problems is Matter solving and how is that benefiting you?**

It solved the lack of communication and usage of our previous appreciation workflow that was rarely used. It helped with employee recognition, as managers use it to give shout outs when KPI's are hit, and when stellar service or goals are provided and reached.

  ### 31. Great way to recognize colleagues for their work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea S. | Support Operations Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Matter?**

Feedback Friday has quickly become one of my favorite things to look forward to now. They way we are able to communicate with each other as a whole has made a huge difference in moral within the company. Sending and receiving rewards and kudos has motivated us all! Super easy and great support when I need it too.

**What do you dislike about Matter?**

While we have just recently begun using Matter, I have not found anything that we dislike yet. The positivity that has come from acknowledging each other has been incredible so far.

**What problems is Matter solving and how is that benefiting you?**

Communication and motivation during work has always been a little stagnant. Matter has opened the door to better communication and fun with kudos and rewards! The improvement in staff happiness and motivation has definitely made a difference in the workplace.

  ### 32. Best employee recognition I've used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily C. | Operations Assistant, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Matter?**

Recognition and communication with teams has become streamlined. We finally have a way to connect, share, and give recognition/rewards that is working! Love the kudos cards that I can send. It's easy, considerate, and the designs are pretty.

**What do you dislike about Matter?**

Just started using Matter within the last couple of months, so I really don't have anything negative to share at this time. I've only seen great improvement in moral so far.

**What problems is Matter solving and how is that benefiting you?**

Meaningful connection and support with teams was really missing before Matter. This is the first time while working within a large company that I feel connected to the company as a whole. Motivation, camaraderie, and inspiration has really improved among staff. Matter has made employee recognition super easy and a huge benefit.

  ### 33. Enhancing Employee Recognition with Matter

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Matter?**

I really like how feedback is given in real time—it helps keep our guys motivated and want to work harder for a great end result. The platform is also super easy to use, so our guys are able to be recognized and rewarded as simple as sending a quick text message link to a customer for feedback

**What do you dislike about Matter?**

The notifications are helpful, but when we are real busy, they can feel a little overwhelming if you already have numerous emails to follow up on

**What problems is Matter solving and how is that benefiting you?**

Matter has really changed the way we recognize our guys. The automatic reminders for birthdays and work anniversaries make it easy to make sure no one gets overlooked and the guys look forward to it. It saves time and helps create an environment where people feel appreciated—which goes a long way in keeping morale and engagement high

  ### 34. Great recognition tool! Love the benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Priya V. | Software Developer, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Matter?**

The communication tools and rewards are great! I really enjoy giving and getting feedback while I am working on projects. It has helped with team moral too. It’s easy and great way to connect and show appreciation.

**What do you dislike about Matter?**

It has been really helpful for me. Maybe more coins for more rewards 😁

**What problems is Matter solving and how is that benefiting you?**

Having some fun mixed into our day-to-day tasks has been the biggest benefit for me. We really enjoy sending kudos to each other. It has helped us stay motivated and really bridges the gap we had in the office for communication.

  ### 35. Super easy to use - so initiative and makes a huge impact to our company culture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jodie H. | Head of Commercial, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Matter?**

I love how it is easily integrated into Slack - it is an easy way for us to give recognition the team. The ease of the tool is great

**What do you dislike about Matter?**

Nothing I dislike - we use this feature so frequently.

**What problems is Matter solving and how is that benefiting you?**

It helps us provide reward and recognition and we use the tool to help us build a culture, where we celebrate progress over perfection

  ### 36. Awesome recognition tools!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel C. | Marketing Specialist , Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Matter?**

It's easy to connect with colleagues and share compliments for great work. They have a lot of rewards to choose from and I like that the coins reset. They have easy templates to send kudos.

**What do you dislike about Matter?**

Pretty new to Matter, but it's been really helpful connecting with teams. Wish I new about it sooner

**What problems is Matter solving and how is that benefiting you?**

Connecting with teams more personally. Matter has a lot of benefits, especially the tools that help with communication. Love Fridays- we do competitions and it really helps with team moral.

  ### 37. Great tool for peer recognition and team engagement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Matter?**

Matter fits naturally into our team culture. With seamless Slack integration, it's easy to give meaningful recognition without breaking flow. Feedback Friday nudges boost engagement, and the coin system gamifies appreciation in a positive way. Setup was smooth, and the analytics offer clear insights into recognition patterns and engagement gaps.

**What do you dislike about Matter?**

The reward catalog could offer more variety, particularly for global teams. It would also be helpful to have greater flexibility in customizing recognition templates and aligning categories with our product goals or sprint themes.

**What problems is Matter solving and how is that benefiting you?**

Matter helps solve a common challenge in fast-moving product teams: recognizing effort beyond just deliverables. It’s lifted team morale, strengthened collaboration with engineering and design, and ensured that everyday contributions don’t go unnoticed.

  ### 38. Incredible employee recognition tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit K. | Customer Service Representative, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Matter?**

Employee recognition hasn't been easy with the size of our company. Real recognition for that many people, is has been challenging. Matter has changed that. Now, we can send kudos and rewards within our Slack workspace. It's quick, thoughtful, and an excellent way to keep us all connected!

**What do you dislike about Matter?**

The experience that I've had with Matter has all been good so far. We only recently started using it, but nothing negative to report.

**What problems is Matter solving and how is that benefiting you?**

Matter has really helped us with communication on a broad range. Company wide Feedback Fridays has motivated us all. We have had a real problem with how to connect and communicate on a personal level with teams, colleagues and management. Daily recognition is finally streamlined.

  ### 39. Matter came to enhance the participation and cooperation among remote teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eduardo N. | Sr, Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Matter came to enhance the participation and cooperation among remote teams. The system where you can show appreciation to someone else that is not strictly next to you, is amazing, sometimes we work on sylos and do not experience the close connection between colleagues, but matter helps to show appreciation to someone else that did something for you and help you accomplish your goals.

**What do you dislike about Matter?**

maybe is the configuration from the company but we'd like to have more matter points to give

**What problems is Matter solving and how is that benefiting you?**

By giving someone matter points, we show appreciation for those who work remote, and is something they can exchange down the road after but getting gift. This creates a sense of grattitue among the team members and helps incentivate the cooperation between different team members located in different parts of the country.

  ### 40. Increased Visibility and Connection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Using Matter has made a big difference in how we connect as a team. It’s helped shine a light on the great work people are doing across the company, things that might’ve gone unnoticed otherwise. In a digital work world that can sometimes feel a bit cold or disconnected, Matter brings a sense of warmth and appreciation.

**What do you dislike about Matter?**

The coin reward system is a great idea in theory, but it hasn’t been very intuitive in practice. It hasn’t been implemented by management either, so it feels a bit disconnected from how we actually use the platform. With some tweaks and better integration, it could definitely become a more meaningful part of the experience.

**What problems is Matter solving and how is that benefiting you?**

Matter helps the team feel recognize and celebrate each other’s work, making our digital workplace feel more connected and appreciated.

**Official Response from Sam Lepak:**

> Thanks for the feedback. We'd recommend checking out our Rewards training video to better understand our coins and rewards system! Appreciate you being a customer of Matter. 💜

  ### 41. Simple and Effective for Team Recognition

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

Matter makes it incredibly easy to recognize and celebrate teammates in a meaningful way. The kudos feature is fun, customizable, and creates a positive team culture without needing a complicated setup. It integrates well with Slack, which makes participation feel natural and frequent.

**What do you dislike about Matter?**

The rewards functionality could be more flexible—right now, the options feel a bit limited for larger teams or more complex org structures.

**What problems is Matter solving and how is that benefiting you?**

Matter is solving the problem of underappreciation and lack of recognition in the workplace. It provides a simple and consistent way for team members to give each other kudos, which helps build a more positive, connected, and motivated team culture. For me, it’s made it easier to celebrate small wins, reinforce company values, and make recognition part of our daily workflow—especially in a remote or hybrid environment.

**Official Response from Sam Lepak:**

> Thanks for the feedback. We'd love to know what you mean by "more flexible functionality". Best to email us at hello@matterapp.com so we can best understand your feedback. Appreciate you being a customer of Matter. 💜

  ### 42. Better recognition for all of us!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren P. | Recruitment Associate, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about Matter?**

Working in recruitment, we have a lot of teams across the company. While we work in Slack, that keeps us connected on projects with our team. However, recognition for all teams hasn't happened. With Matter we are more connected, motivated and ready for our quotas each week. We are learning from each other in real time, what we are doing well, and when teams are meeting their goals. Recognition has made a huge difference!

**What do you dislike about Matter?**

There isn't anything I've found to share at this time. We just began using Matter last quarter. Doing great so far!

**What problems is Matter solving and how is that benefiting you?**

Connection among our teams and motivation for better recruitment. Staff recognition has improved 10 fold.

  ### 43. Matter thought about every detail

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yarina P. | Performance Evaluation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2025

**What do you like best about Matter?**

The Matter app was well thought and is aligned with all the best practices of recognition for industries. I really enjoyed the kudos, the cards designs and the rewards system.

**What do you dislike about Matter?**

Initially it was not easy for us to activate the app for all of our employees. We did have internal restrictions, but getting a better orientation would have helped.

**What problems is Matter solving and how is that benefiting you?**

The tracking of employees recognition to each other, the analytics of said recognitions, the communications of the process and the automation of the program.

  ### 44. Best employee recognition - super easy and motivating!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John N. | Customer Success Representative, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Matter?**

The ability to recognize colleagues quick and effectively without interfering with work. There are rewards and donations to charity as well, that make giving gifts easy. I like the coin system that resets every month too.

**What do you dislike about Matter?**

There isn't anything that I would add yet. We recently started implementing within the past couple of months, and so far so good.

**What problems is Matter solving and how is that benefiting you?**

Showing appreciation for work done well, assignments completed, team work etc. was very difficult before in such a large company. With Matter, we are able to reach out further within the company, easily and efficiently. We have better communication among teams and departments now that we have implemented Feedback Friday as well.

  ### 45. Great tool, easy to learn and navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mallory M. | HR regional manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

I’ve been using Monday.com for HR tasks, goal tracking, and managing major projects, and it’s been a game changer. The platform is incredibly user-friendly, easy to navigate, and quick to learn—even for those new to project management tools. It’s helped me stay organized, collaborate effectively, and keep everything in one place. Highly recommend for anyone looking to streamline their workflow!

**What do you dislike about Matter?**

Isn’t integrated with google or sends Gmail reminders on tasks

**What problems is Matter solving and how is that benefiting you?**

Holding all of our company goals in one area and tracking the progress and status and being able to categorize by group

  ### 46. Essential for boosting culture in a remote-working workplace.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Matter?**

Weekly reminders of feedback and shout-outs prompt colleagues to praise their coworkers and ensure appreciation is given out. Its integrated with our slack communications and is easily available to all. I find the gifs great and visually engaging.

**What do you dislike about Matter?**

Matter is the tool but the company needs to promote the usage and ensure everyone is using it. I find the usage goes up and down dependent on the teams, culture really needs to be the driving force.

**What problems is Matter solving and how is that benefiting you?**

Our business is mostly remote and with teams that often cross-collaborate. With such a fast-paced work it can be hard to find recognition when you are working on multiple projects, with little time to recognise and reflect. It can give a coworker that recognition that sometimes can be forgotten in the weeds.

  ### 47. Love this recognition software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anil S. | Recruiting Coordinator, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Matter?**

Matter has changed the way we communicate in the workplace. Now we send kudos and gifs to each other as a thank you for the work that we do. It really helps to have a way to communicate with each other quick and easy without disrupting our workflow. We already work in Slack as a team, so we don't have to leave to send a note!

**What do you dislike about Matter?**

We recently started using Matter, and so far i don't have any complaints about the software. It works great for all of our recognition needs.

**What problems is Matter solving and how is that benefiting you?**

I think that our biggest problem was how we communicate with each other. This has really helped us to communicate and recognize each other meaningfully.

  ### 48. Helpful, Fun Reminders for Recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Matter?**

That there were timely reminders to recognize our peers. Often, weeks can go by without us giving recognition and we may not even notice it. When I'd see a post by Matter, it made me realize, "Wow, it's been a week already since I told my peers thank you."

**What do you dislike about Matter?**

Nothing. It sort of freaked me out how life-like it was, though - how it can post a meme that a real -life person would post. I think it's important to add the human touch, so it feels genuine. That's probably where we come it. I look at Matter like a reminder for me to take the next step in offering recognition to someone.

**What problems is Matter solving and how is that benefiting you?**

It's bringing our remote team together more. It's making me a better colleague and leader.

  ### 49. Excellent program for employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kloe S. | Quality Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Matter?**

I love the team bond this helps build. I also love getting to use coins for rewards just for doing my job. I like that it is simple to use, and we get frequent reminders to give feedback.

**What do you dislike about Matter?**

There is not anything I dislike about matter.

**What problems is Matter solving and how is that benefiting you?**

Creates a caring environment.

  ### 50. Really helps improve moral

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathan S. | HR Assistant, Information Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Matter?**

Sending kudos to staff has really improved moral and motivates us all. It is a positive change in the office. The analytics are great for my HR needs. 
Consensus is that Feedback Friday is working great with improving connectivity throughout the company.

**What do you dislike about Matter?**

The tools and analytics are great and I don't have any complaints with the system.

**What problems is Matter solving and how is that benefiting you?**

Connecting staff, management, and teams. Matter has streamlined our feedback and recognition methods. Personal communication was dismal at best, especially with remote staff. Now we have the tools we need to connect company wide in ways that improve work performance and overall happiness through the day.


## Matter Discussions
  - [FAQ: What workspace members am I charged for?](https://www.g2.com/discussions/faq-what-workspace-members-am-i-charged-for) - 1 upvote
  - [FAQ: Do you offer discounts for non-profits and educational institutions?](https://www.g2.com/discussions/faq-do-you-offer-discounts-for-non-profits-and-educational-institutions) - 1 upvote
  - [FAQ: How does pricing work?](https://www.g2.com/discussions/faq-how-does-pricing-work) - 1 upvote
  - [FAQ: What happens when the free trial is over?](https://www.g2.com/discussions/faq-what-happens-when-the-free-trial-is-over) - 1 upvote
  - [FAQ: How does the free trial work?](https://www.g2.com/discussions/faq-how-does-the-free-trial-work) - 1 upvote

- [View Matter pricing details and edition comparison](https://www.g2.com/products/matter-app/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-03+07%3A12%3A44+-0500&secure%5Bsession_id%5D=5a893038-0403-4931-a0c3-b2d2bab3f581&secure%5Btoken%5D=24b05e16ca2a54bf0824d936de38b29d562a938888f70d49aaaef845bb78adab&format=llm_user)
## Matter Integrations
  - [ADP](https://www.g2.com/products/adp/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Deel HR](https://www.g2.com/products/deel-hr/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Google Workspace](https://www.g2.com/products/radical-cloud-solutions-google-workspace/reviews)
  - [Google Workspace](https://www.g2.com/products/google-cloud-google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Insperity](https://www.g2.com/products/insperity/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Microsoft Teams](https://www.g2.com/products/epc-group-microsoft-partner-microsoft-teams/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Office 365](https://www.g2.com/products/office-365-2022-04-06/reviews)
  - [Okta](https://www.g2.com/products/okta-okta/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Personio](https://www.g2.com/products/personio/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)
  - [Worklio](https://www.g2.com/products/worklio-worklio/reviews)
  - [Workzoom](https://www.g2.com/products/workzoom/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zoho Payroll](https://www.g2.com/products/zoho-payroll/reviews)
  - [zoom](https://www.g2.com/products/zoom-com-zoom/reviews)
  - [zoom](https://www.g2.com/products/fuullee-zoom/reviews)

## Matter Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards

**Core Features**
- Reports
- Gamification
- Connection
- Creative

**Generative AI**
- AI Text Generation

**Core Features - Employee Experience Software**
- Communication

**Agentic AI - Productivity Bots**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Platform Basics**
- Reporting & Dashboards
- Interoperability

**Platform Content**
- Automation
- Content Library

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Additional Features-**
- Analytics
- Virtual Office
- Educational

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Science-based templates

**Platform Additional Functionality**
- Integrations
- Mobility
- Employee Engagement
- Rewards

**Survey Insights**
- Reporting & Analytics
- Data Exporting

**Interoperability**
- Images or Gifs
- Integration
- Recognition & Rewards

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Employee Listening

**Platform Additional Functionality**
- Employee Segmenting
- Peer Recognition
- Social Feedback Portal

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Integration APIs
- User, Role, and Access Management
- Dashboards

## Top Matter Alternatives
  - [HeyTaco](https://www.g2.com/products/heytaco/reviews) - 4.7/5.0 (718 reviews)
  - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,532 reviews)
  - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,210 reviews)

